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INDONESIA
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi
Published by Universitas Riau
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Core Subject : Economy,
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Articles 2,715 Documents
PENGARUH KUALITAS PELAYANAN DAN PROMOSI TERHADAP KEPUASAN PELANGGAN DAN LOYALITAS PELANGGAN PADA JASA SALON JOHNNY ANDREAN PEKANBARU Novita Dewi; Alvi Purwanti; Marhadi Marhadi
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi Vol 4, No 1 (2017): Wisuda Februari
Publisher : Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi

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Abstract

This study aims to determine how the impact of service quality and promotion of customer satisfaction and customer loyalty in services Salon Johnny Andrean Pekanbaru.Adapun the population in this study are are all customers in Salon Johnny Andrean 2016. While the sampling is done by the method of sampling pusposive in order to obtain a sample sebanyak210 orang.Analisis data used is path analysis (path analysis) with SPSS version 21 o'clock. From the test results that have been made known that kualitaspelayanan and promotion effect on customer satisfaction. Quality of service, promotion and customer satisfaction impact on customer loyalty in services Salon Johnny Andrean Pekanbaru whereas path analysis showed that the quality of care and the promotion of an effect on customer loyalty through customer satisfaction at Salon Johnny Andrean Pekanbaru. Johnny Andrean Salon is expected to Pekanbaru that selalumem inform customers about the desired product to the customers and employees of Salon Johnny Andrean in order to provide services to customers quickly responded with good customers who come and be honest in providing requirements desired by the customer.Keywords : Quality Service, Promotion, Customer Satisfaction and Customer Loyalty
PENGARUH PEMBERIAN KREDIT DAN NON PERFORMING LOAN (NPL) TERHADAP PROFITABILITAS PADA BANK RAKYAT INDONESIA PERIODE 2006-2015 Ramadhany, Citra; Putro, Tri Sukirno; Yovita, Indri
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi Vol 4, No 1 (2017): Wisuda Februari
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Abstract

This study aimes to analyze the effect inflicted by The variable, Credit Distribution and Non Performing Loan (NPL) towards the Profitability Bank Rakyat Indonesia Period 2006-2015. The research using quantitative analysis, partial and simultaneous analysis (multiple linear regression analysis using EVIEWS version 9.5 program facility). The results of tests that have been done, simultaneous regression test (F test) shows that the, Credit Distribution and Non Performing Loan (NPL) together significant influence toward the Bank Rakyat Indonesia. Test the partial regression (t test) indicates that the Credit Distribution variables have a significant influence toward the Bank Rakyat Indonesia, Non Performing Loan variables have a significant influence toward the Bank Rakyat Indonesia. The influence of the Bank Rakyat Indonesia described by a variable Credit Distribution and Non Performing Loan (NPL) jointly amounted to 77,8% (R2=0,778406) while the remaining 22,2% is influenced by other variables not examined in the study this research.Keyword: Credit Distribution, Non Performing Loan (NPL) and Profitability
PENGARUH PROFESIONALISME, KOMITMEN ORGANISASI, IKLIM ORGANISASI, STRES KERJA DAN INSENTIF TERHADAP KINERJA ACCOUNT REPRESENTATIVE PADA KANTOR PELAYANAN PAJAK DI PROVINSI RIAU Wenny Risanti; Novita Indrawati; Rofika '
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi Vol 4, No 1 (2017): Wisuda Februari
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The purpose of this study is to examine the influence of professionalism, organizational commitment, organizational climate, job stress and incentive to account representative performance at the tax service office in Riau. The population in this study are all account representatives that working at 8 the tax service office in Riau. The samples used with saturated sampling method or census. The data used are primary data collected through questionnaires. Questionnaires which can be processed a total of 110 questionnaires from 137 questionnaires distributed. The data were analyzed using multiple regression analysis and assisted with SPSS version 21. The variables were examined are the influence of professionalism, organizational commitment, organizational climate, job stress and incentive to account representative performance. The results of this study indicate that the professionalism, organizational commitment, job stress and incentive influence on the account representative performance. While the organizational climate has not influence the account representative performance. Overall, the professionalism, organizational commitment, organizational climate, job stress and the incentive influence on the account representative performance by 59.2%. While 40.8% are influenced by other variables that did not examined on this research.Keywords : Professionalism, Commitment, Climat, and Account Representative
FAKTOR-FAKTOR YANG MEMPENGARUHI AUDIT JUDGMENT: DITINJAU DARIASPEK KARAKTERISTIK DIRI DAN ASPEK LINGKUNGAN (Studi pada BPK-RI Perwakilan Provinsi Riau) Kurniawan, Egi; Andreas, Andreas; Susilatri, Susilatri
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi Vol 4, No 1 (2017): Wisuda Februari
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Abstract

This research was aimed to examine factors affecting the audit judgment, namely gender, independence, expertise, task complexity, and obedience pressure. The sample of this research are auditors who worked on BPK-RI Representative Riau Province. The sample were selected with a total sampling method. Collecting data in this research using a questionnaire submitted to 68 auditors. The questionnaire returned as much 66 questionnaires (97%). Data analysys used multiple regression analysis. The result of this research showed that the Independence, expertise and task complexity influence to audit judgment, while gender and obedience pressure has no effect on audit judgment.Keywords : Gender, Independence, Expertise, Task Complexity, Obedience Pressure, Audit Judgment
PENGARUH MORALITAS INDIVIDU, SISTEM PENGENDALIAN INTERN PEMERINTAH, DAN KETAATAN ATURAN AKUNTANSI TERHADAP KECENDERUNGAN KECURANGAN AKUNTANSI (Studi Empiris pada SKPD Kab. Kuantan Singingi) Novikasari, Yully; ', Desmiyawati; Silfi, Alfiati
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi Vol 4, No 1 (2017): Wisuda Februari
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This research aims to test the influence of individual morality, internal control, and accounting rules on the accounting fraud tendencies on performance of local government city on Kuantan Singingi. This research was carried out on the units of works devices of Kuantan Singingi. The population in this research is the employees who work in a work unit of the devices area, the technique used is the sample of purposive sampling. The respondents in this study is the head of a work ujit the device area, the secretary of the working units of the device area, head of sub-division of finance and financial business unit of dresser’s official work of the device area. The sample used in this study as much as 58 respondents. Statistical methods are used to test the hyphothesis of the research is the analysis of multiple linear regression using the software spss version 21.0. The results of this study indicate that the variable are individual morality variables affect the performance of local government with a regression coefficient of 0,001 and 0,000 significant value (alpha<0,05) this is shown by the result of tcount>ttable that is 2,108>1,682. Internal control affect the performance of the local government, with a regression coefficient of 0,008 and 0,000 significant value (alpha 0,05) this shown by the result of tcount>ttable that is 2,338>1,682. And accounting rules affect the performance of the local government, with a regression coefficient of 0,026 and 0,000 significant value (alpha<0,05) this shown by the result of tcount>tteble that is 2,3533>1,682.Keywords : Individual Morality, Internal Control, Rule, Tendencies, and Fraud
PENGARUH INSENTIF DAN KOMUNIKASI TERHADAP MOTIVASI DAN PRESTASI KERJA KARYAWAN PT. CAPELLA DINAMIK NUSANTARA PEKANBARU Melsi Novita Sari; Machasin &#039;; Kurniawaty Fitri
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi Vol 3, No 1 (2016): Wisuda Februari 2016
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The purpose of this study was to look at the influence of Incentive and Communication on Motivation and Work Peformance PT. Capella Dinamik Nusantara Pekanbaru. The population in this study amounted PT. Capella Dinamik Nusantara Pekanbaru 102 employees. While the sampling technique is done by census method. Data analysis was performed using the path analiysis processed with spss version 18.0. Based on the survey results revealed that there are significant indirect incentives to work achievement through work motivation and there is no direct influence on the Job Performance Communication Working through work motivation. This means that work can strengthen the motivation variable incentive effect and work towards achievement of communication Employee. Companies should consider factors that affect employee performance by increasing employee motivation at work , as well as the incentives and pay attention to the communication that exists among employees so that employee performance can be improved.Keywords : Incentive, Communication, Motivation and Work Peformance
PENGARUH INTEGRITAS, MOTIVASI, OBJEKTIVITAS, DAN PENGALAMAN KERJA TERHADAP KUALITAS AUDIT (Studi Pada Inspektorat Kabupaten/Kota di Provinsi Riau) Widya Arisza Septyaningtyas; Nur Azlina; Rheny Afriana Hanif
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi Vol 4, No 1 (2017): Wisuda Februari
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The purpose of this research was to identify and analyze about (1) The effect of integrity on audit quality, (2) The effect of motivation on audit quality, (3) The effect of objectivity on audit quality, (4) The effect of work experience on audit quality. Study was conducted at inspectorate Districts / City in Riau Province, which amount to 13 inspectorates.The data used in this research was primary data with questionnaire as an instrument. The method that used to the sample selection was random sampling. The number of samples in this research were 35 respondents. Hypothesis test used in this research was statistical t-test. Data analysis techniques used in this research was multiple linear regression analysis using Statistical Product and Service Solution (SPSS) version 21.0 for Windows as data processing software program.Results of hypothesis test using statistical t-test showed the significant value of integrity variable 0.302 > 0.05, which means that H1 rejected, the motivation variable 0.869 > 0.05, which means that H2 rejected, objectivity variables 0.00 < 0.05, which means the H3 accepted, and work experience variable 0.797 > 0.05, which means the H4 rejected. The results showed that integrity, motivation, and work experience have no effect on audit quality. While, objectivity variables has effect on audit quality.Keywords: Audit Quality, Integrity, Motivation, Objectivity, and Work Experience
FAKTOR-FAKTOR YANG MEMPENGARUHI PENYERAPAN DANA MASYARAKAT PADA BANK PEMERINTAH PROVINSI RIAU (TAHUN 2000-2015) Ainul Qalbina Nurri; Rosyetti &#039;; Rahmita Budiartiningsih
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi Vol 4, No 1 (2017): Wisuda Februari
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This research aims to know the great influence of economic growth, saving interest rate and inflation agains the absorption of public funds in government banks of Riau Province. The data used in this research is the data time series from 2000 to 2015, sourced from a representative Bank Indonesia and Badan Pusat Statistik of Riau. Methods of analysis used is multiple linear regression analysis by using SPSS 23 for windows. In this research, the dependent variable is the absorption of public funds while the independent variables are economic growth, saving interest rate and inflation. From the results of this research were obtained that the variable on economic growth, saving interest rates and inflation simultaneously give significant effects against the absorption of public funds with F of 34,474 and significant level of 0,000. From the results of the t-test with significant levels of partial α = 5% is obtained that the variables of economic growth effect positive and significant, saving interest rate effect negative and significant and inflation effect negative and insignificant against the absorption of public funds. While economic growth has variables influence the more dominant against the absorption of public funds in government banks of Riau Province with significant level of 0,001. Great influence posed (Adjusted R-Square) by a third variable to the variable dependent is 87,0%, 13,0% while the rest is affected by other variables not examined in this study.Keywords: Public Funds, Economic Growth, Saving Interest Rate and Inflation
FAKTOR-FAKTOR YANG MEMPENGARUHI PERILAKU AUDITOR DALAM PENGHENTIAN PREMATUR ATAS PROSEDUR AUDIT (Studi Empiris Pada Kantor Akuntan Publik di Medan, Pekanbaru, dan Batam) Rahmadani, Syahira; Anisma, Yuneita; ', Rofika
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi Vol 4, No 1 (2017): Wisuda Februari
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The research aims to analyze of factors that influencing auditor’s attitude in procedure of audit’s premature. Object of this research is public accountant which registered in Medan, Pekanbaru and Batam There are ninety six questionnaires were sent, but only sixty nine questionnaires are returned. That data are analyzed by linear regression method and SPSS program version 19. The variables were examined audit risk, locus of control, audit’s experience, time pressure, review and control from public accountant and self esteem in relation to ambition in procedure of audit’s premature. The results of this research showed audit risk has an effect in procedure of audit’s premature with 0,000 significance, locus of control has an effect in procedure of audit’s premature with 0,000 significance, audit’s experience has an effect in procedure of audit’s premature with 0,008 significance, time pressure has an effect in procedure of audit’s premature with 0,001 significance, review and control from public accountant has an effect in procedure of audit’s premature with 0,003 significance and self esteem in relation to ambition has an effect in procedure of audit’s premature with 0,009 significance. The results of this research also showed that coefficient R square is 51,7%. Each independent variables, gives the strong influence to dependent variable, it means independents variables could explain dependent variable well.Keywords : auditor, attitude, procedure, audit, premature.
PROSPEK PENGEMBANGAN INDUSTRI BORDIR/SULAMAN DI KOTA PEKANBARU Rezzy Andriani; Mardiana &#039;; Deny Setiawan
Jurnal Online Mahasiswa (JOM) Bidang Ilmu Ekonomi Vol 4, No 1 (2017): Wisuda Februari
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This study aims to determine whether the industry Embroidery /embroidery in Pekanbaru has good prospects for development. This research was conducted in the city of Pekanbaru by using primary data and secondary dataobtained from the Department of Industry and Commerce in the city of Pekanbaru and Pekanbaru City Central Statistics Agency (BPS). Data analysis method used is to use the Payback Period (PP), Benefit Cost Ratio (B / C Ratio), Net Present Value (NPV) and Internal Rate Of Return (IRR). From the research that has been done by the author, can be seen the average income of industrialists embroidery / needlework is Rp. 27,247,273 per year. With Payback period is 1 year and 5 months 19 days, Benefit Cost Ratio (B / C Ratio) amounted to 1,101, Net Present Value (NPV) is Rp. 67,833,089, and Internal Rate Of Return (IRR) is approximately 66.2%.Industry so small embroidery / needlework in Pekanbaru City declared eligible to run.Keywords : Prospect, Industrial Development, PP, B/C, NPV, IRR