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INDONESIA
JAM : Jurnal Aplikasi Manajemen
Published by Universitas Brawijaya
ISSN : 16935241     EISSN : 23026332     DOI : -
Core Subject : Science,
Jurnal Aplikasi Manajemen - Journal of Applied Management (JAM) publishes all forms of quantitative and qualitative research articles and other scientific studies related to the field of functional management (marketing, finance, human resources, and operations) as well as the applied management and a wide range of applications.
Arjuna Subject : -
Articles 1,535 Documents
Pengaruh Kepemimpinan terhadap Motivasi dan Kinerja Karyawan serta Implikasinya terhadap Kepuasan Kerja (Studi pada Bank Pembangunan Daerah (BPD) Sulawesi Tenggara) Supendy, Rustam
Jurnal Aplikasi Manajemen Vol. 10 No. 2 (2012)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (82.99 KB) | DOI: 10.21776/

Abstract

This reaserch is empirically aimed at testing and proving the effect of leadership model towardmotivation and the workers’performance and implication toward the direct and indirect work satisfaction.Leadership, as the main variable on this study, is classified into two variables those are the TransformationalLeadership Model and the Transactional Leadership Model. The Objective of this research is toanalyze and to test the effect of (1) the transformational leadership model toward the workers’motivation;(2) the transactional leadership model toward the workers’motivation; (3) the transformational leadershipmodel toward the workers’performance; (4) thde transactional leadership model toward the workers’performance; (5) the workers motivation toward their performance; and (6) the workers’performancetoward their motivation. Hopefully, this study willl enrich the knowladge about managemant, especiallythe development of human resource managemant which is related to leadership and organization behavior.Moreover, it will give benefit for both the scholars and the practitioners. The population of this study is allpermanent workers of Bank Pembangunan Daerah of South-East Sulawesi with the total number of 385people. There are 196 people used as the sample which is taken by using Slovin formula. The Sample istaken by using proportional random sampling. The analysis method used is the Structural Equation Medeling(SEM). The AMOS 18.00 software is also applied. The findings of the study show that: 1) the variable oftransactional leadership model is the dominant leadership model wichh increase workers; motivation,performance, and satisfaction; 2) the transformational leadership model cannot direcly increase the workers’performance without motivating the workers; 3) the transactional leadership model cannot direclyincrease the workers’performance without motivating the workers.
Kapabilitas Pemasaran sebagai Mediasi Pengaruh Orientasi Pasar Orientasi Pembelajaran dan Orientasi Kewirausahaan terhadap Kinerja Pemasaran (Studi pada Usaha Menengah di Sulawesi Tenggara) .., Halim; Hadiwidjojo, Djumilah; .., solimun; .., Djumahir
Jurnal Aplikasi Manajemen Vol. 10 No. 3 (2012)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (119.122 KB) | DOI: 10.21776/

Abstract

The purpose of this research is to develop market orientation and learning orientation and entrepreneurial orientation with reviewing the role of marketing in an effort to increase the capabilities of performance marketing. Research contributions are expected to be able to develop a marketing startegi which is a blend of marketing and strategic management. Sample research as much as 158 companies spread over 7 county/city in Southeast Sulawesi. Results of the analysis, with path analysis, found that the marketing capabilities serve as a full mediation which connects learning orientation and entrepreneurial orientation with the performance marketing. However the marketing capabilities haven't been able to market orientations mediated the relationship between on performance marketing. Market orientation of individually determine the performance marketing. Additional, The study found that the marketing capabilities influenced directly by the entrepreneurial orientation and learning orientation, but the orientation of the market instead of deciding the marketing capabilities.
Pengaruh Upah, Motivasi Kerja, dan Kepuasan Kerja terhadap Kinerja Pekerja pada Industri Manufaktur di Kota Makassar Umar, Akmal
Jurnal Aplikasi Manajemen Vol. 10 No. 2 (2012)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (95.128 KB) | DOI: 10.21776/

Abstract

The purpose of this study is to analyze and assess (1) the influence wages to the employee's workmotivation; (2) the influence wages to the employee's job satisfaction; (3) the influence work motivation tothe employee's performance; (4) the influence job satisfaction to the employee's performance; (5) the influencewages to the employee's performance; (6) the influence job satisfaction to the employee's work motivationin manufacturing industry in Makassar Industrial Area. The populations in this study are all operationalemployees (executive level) of 20 manufacturing industries in Makassar Industrial Area. The samplewas taken from 300 workers by random sampling. The model data analysis in this study used SEM (StructuralEquation Modeling). The result of this study indicates that wages, work motivation, and employee'sjob satisfaction significantly influenced by the employee's performance at manufacturing industries inMakassar Industrial Area. It also indicates that job satisfaction affects employee's work motivation, positively.
Kepuasan Kerja Perawat pada Aplikasi Metode Tim Primer dalam Pelaksanaan Tindakan Asuhan Keperawatan (Studi Kuantitatif di Rumah Sakit Dr. Saiful Anwar Malang) andriani, Lembah
Jurnal Aplikasi Manajemen Vol. 10 No. 2 (2012)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (52.334 KB) | DOI: 10.21776/

Abstract

Comprehensive nursing care that requires the professional nurse executive and nurse manager,one method that is able to provide nursing care to its full potential is the method of the primary team. Thisstudy was to determine whether there are differences in satisfaction before and after the interventionmethods of the primary team. To determine whether there is a primary method of application effect on jobsatisfaction of nurses satisfaction, the work itself, promotion, supervision, group work and working conditions.Respondents consisted of a nurse executive, who was given a closed questionnaire on nurse jobsatisfaction, then do the application of methods of primary team for 4 weeks, the conclusion of this study isthat working conditions affect job satisfaction, it is evident from the results of the study pre and postimplementation of the method the primary team, the indicator of working conditions scored an averagesatisfaction (9.5 to 11) with job satisfaction (64.3%), while the lowest satisfaction indicators contained inthe work itself (8.8 to 10) with a value of 57.1% job satisfaction.
Pengaruh Gaya Kepemimpinan terhadap Kinerja Dosen dengan Kepuasan Kerja dan Motivasi Kerja sebagai Mediator (Studi pada Perguruan Tinggi Swasta di Jayapura) Taruno, Soewarto Citro; Thoyib, Armanu; Zain, Djumilah; Rahayu, Mintarti
Jurnal Aplikasi Manajemen Vol. 10 No. 3 (2012)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (122.654 KB) | DOI: 10.21776/

Abstract

The research objective is to reveal and investigate the direct and indirect influence of leadership style on the work performance of private university lecturers in Jayapura. Quantitative approach was applied to achieve the research objective. The data are analyzed by applying a statistic technique PLS (Partial Least Square). The research findings are: (1) the biggest contribution of the influence of leadership style towards the lecturers'work performance in series are: (a) work motivation line as a mediator, (b) work satisfaction line as a mediator, (c) combination of work satisfaction and work motivation line as a mediator. (2) to create better lecturers'work performance, a leader should: (a) be more creative and initiative, help in problems solving, enhance the lecturers, and follow the surrounding movements, (b) be able to create comfortable feeling for the lecturers so that they have great interest to their jobs, and create joyful work environment, and (c) be able to improve lecturers'work motivation through the togetherness in work, pay attention to carrier promotion, and give achievement to the lecturers having good work performance.
Perilaku Muzakki dalam Membayar Zakat Mal (Studi Fenomenologi Pengalaman Muzakki di Kota Kendari) Bachmid, Gamsir
Jurnal Aplikasi Manajemen Vol. 10 No. 2 (2012)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (94.144 KB) | DOI: 10.21776/

Abstract

The purpose of this research are: 1) to reveal and give meaning towards muzakki belief on malzakah as obligation, 2) to find out and give meaning towards muzakki behavior in fulfilling mal zakah, and3) give meaning towards phenomenon perceived by muzakki as feedback or impact of obeying mal zakahpayment. The method of analysis used qualitative approach, by using Schultz phenomenological analysis.By exploring this approach, phenomenon was given wide space to reveal its own, through analytical knife'because of motives'and'order to motives'.Based on phenomenon and the meaning, it is stated majorproposition as follow: 1) the forms of values that are expected to bring into reality by muzakki are spiritual,economic, humanity and moral/psychological value; 2) expand the zakah benefit (mashlahah) is the mainpurpose of muzakki behavior, and it is determined by existence of trusted management institution; and 3)zakah fulfilled consistently is alternative strategy to develop wealth, maintain healthy, keep the safety andcreate smart descent.
Pengaruh Kualitas Pelayanan Terhadap Loyalitas Debitur Kredit Produktif (Studi pada Kantor Cabang BNI SKC Malang) Putra, I Wayan Jaman Adi
Jurnal Aplikasi Manajemen Vol. 10 No. 2 (2012)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (142.515 KB) | DOI: 10.21776/

Abstract

The objectives of the research are to know: (1) the situation of service quality (tangible, empathy,reliability, responsiveness, assurance) of bank which perceived by customer of BNI productive credit andcustomer loyalty of BNI productive credit; (2) the influence of situation of service quality on the customerloyalty. The sources of data are all customers of BNI productive credit at branch offices of BNI Small CreditCentre which offered BNI productive credit in marketing area of Malang City. The election of 110 respondentsthat are planned uses simple random sampling technique and allocated proportionally, the methodsof collecting data are questionnaire, interview, and slider of document. The methods of analysis are: (1)descriptive analysis; and (2) hypothesis testing by Structural Equation Modeling (SEM).The results ofdescriptive analysis are: (1) Totally the level of situation of service quality (tangible, empathy, reliability,responsiveness, assurance) of bank which perceived by customer of BNI productive credit is very higheffectiveness category, but dissatisfied category; (2) Totally, the level of customer loyalty to BNI productivecredit is high sufficient category. (3) The results of hypothesis testing is the situation of service quality(tangible, empathy, reliability, responsiveness, assurance) of bank which perceived by customer are influencingpositively and significant on the customer loyalty of BNI productive credit.
Peran Bauran Pemasaran dan Kelompok Acuan terhadap Keputusan Memilih Laboratorium Rumah Sakit AL Huda Genteng Banyuwangi Priyanto, Soegeng Hery; Hariyanti, Tita; ., Fatchurohmani
Jurnal Aplikasi Manajemen Vol. 10 No. 2 (2012)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (70.484 KB) | DOI: 10.21776/

Abstract

To analyze the marketing mix factors and the reference/reference that affect patients to conductexaminations in the Al Huda laboratory simultaneously and or partially. Identify the problems contained inthe marketing mix at Al Huda Hospital's Laboratory.This on coming research uses a quantitative approach.Analytic descriptive study design with Cross Sectional Study approach. A total of 80 patients were respondentsin this study, they fill out a questionnaire that has been provided. Then statistical analysis wasperformed using multiple linear regression analysis. Results showed that simultaneously (together) themarketing mix variables and reference group have influence on selecting the decision variables (Fcountof0.000<0.05). Partially, price variable (tcountof0.048) and employees (tcount0.013) are the ones that influencethe decision of selecting the Al Huda laboratory as examination place, while other variables did not.
Pengaruh Praktik Total Quality Management (TQM) terhadap Budaya Kualitas, Daya Saing dan Kinerja Perusahaan (Studi pada Industri Manufaktur di Kota Makassar) Munizu, Musran; .., Surachman; sallim, ubud; .., Solimun
Jurnal Aplikasi Manajemen Vol. 10 No. 3 (2012)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (74.206 KB) | DOI: 10.21776/

Abstract

The purpose of this research is to investigate the TQM practices effect on quality culture, competitiveness, and firm performance both directly and indirectly at Manufacturing Industry in Makassar. Company as unit of analysis in this research. There are 114 companies as sample, where company manager as respondent. Method of Analysis used in testing hypothesis is Structural Equation Modeling (SEM). Then, qualitative information used to find the addition explanation to support the result of hypothesis examination. The results shows that TQM practices have significant effect on quality culture, competitiveness, and company performance directly. Quality culture has significant effect on competitiveness directly. Competitiveness has direct effect on firm performance. Quality culture hasn't significant effect on firm performance directly, but quality culture can be able to improve the firm performance by competitiveness. TQM practices can be able to improve the firm performance by competitiveness. While, the indirect effect of TQM practices on firm performance by quality culture aren't significant.
Pengaruh Pemberdayaan, Komitmen Organisasional terhadap Kinerja dan Kepuasan Kerja Dosen (Persepsi Dosen Dipekerjakan PTS Kopertis Wilayah IX Sulawesi di Makassar) Nongkeng, Hasan
Jurnal Aplikasi Manajemen Vol. 10 No. 3 (2012)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (187.509 KB) | DOI: 10.21776/

Abstract

This study aims to test and prove empirically: Theoretically, the results of this study is expected toenrich knowledge in the field of human resources, especially the theory of empowerment lecturer, so it canbe useful for academics and practitioners. Population of the study was the private university lecturersemployed in Universitas Veteran Repulik Indonesia, Universitas Muslim Indonesia, UniversitasMuhammadiyah dan Universitas 45 at Coordination of Private Higher Education Region IX of Sulawesi atMakassar, The sample of this research was155 lecturers from the total number of the population which was268 lecturers. The samples were taken by random sampling. The data were collected by giving questionner,interviewing and doing observation. Then the data were analyzed by the statistical results of researchthrough Structural Equation Model (SEM) with AMOS program. The results of this study indicate that: (1)the empowerment of the lecturers influences on the organizational commitment, so the commitment will beincreased; (2) the empowerment of the lecturers influences the performance of the lecturers, if the empowermentis increased, the performance will be increased, too; (3) the organizational commitment does notinfluence the performance of the lecturers, even though the commitment has been increased, it will not beincreased; (4) the performance of the lecturers influences the lecturers'job satisfaction, so the job satisfactionwill be increased; (5) the empowerment influences indirectly toward the performance through theorganizational commitment; (6) the empowerment influences indirectly toward the job satisfaction throughthe performance of the lecturers; and (7) the organizational commitment does not influence directly towardthe job satisfaction through the performance of the lecturers.

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