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PROFIT : Jurnal Administrasi Bisnis

profit
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Published by Universitas Brawijaya

ISSN : 1978743 EISSN : 23384654 DOI : http://doi.org/10.21776/ub.profit

Core Subject : Economy,

Economics, Econometrics & Finance

corporate governance, entrepreneurship, organization and human resource management, marketing management, financial management, operation management, strategic management, information system management, tourism and taxation.

Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)

Articles 315 Documents

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PENGARUH E-SERVICE QUALITY TERHADAP E-SATISFACTION DAN E- LOYALTY NASABAH PENGGUNA MANDIRI ONLINE Budiman, Arief; Yulianto, Edy; Saifi, Muhammad
Profit: Jurnal Adminsitrasi Bisnis Vol. 14 No. 1 (2020): Profit : Jurnal Administrasi Bisnis
Publisher : FIA UB

This research aims to investigated the effect of e-service quality as independent variabel on e-customer satisfaction and e-customer loyalty as dependent variabel. This research is a quantitative approach with type of explanatory research. The data used are primary data obtained by distributing questionnaires directly to user mandiri online in six cities, namely Jember, Situbondo, Probolinggo, Bondowoso, Lumajang, Banyuwangi,. Purposive sampling are used as sampling method in this study.115 respondent are collected. Data analysis use Structural Equation Model (SEM ). The conclusion show that online service quality have positive effect and significant on e-satisfaction and e-loyalty mandiri online userâ€™s.Â

AN INSIGHT INTO CHANGE MANAGEMENT IN A GLOBAL TRAVEL INDUSTRY Wulida Afrianty, Tri
Profit: Jurnal Adminsitrasi Bisnis Vol. 14 No. 1 (2020): Profit : Jurnal Administrasi Bisnis
Publisher : FIA UB

This study aims to give an insight into how a global travel agent company, Flight Centre, manages change. Specifically, to gain an understanding as to how and why they make decisions around change, how they gain commitment to change from employees, how they use culture and communication in the change process. The primary data for this research was collected from face-to-face interview and telephone conversations. A total of 4 Flight Centre leaders (1 area leader from Victoria and 3 team leaders from Port Melbourne, Chadstone and Elsternwick stores) were interviewed. A total of 10 Flight Centre employees from Port Melbourne, Chadstone, Elsternwick and Brighton were interviewed informally in stores and on the phone.Â The result shows that Flight Centre is an example of a company that has made change a part of their day-to-day operations and have been very successful in changing and adapting in an industry that has seen a lot of organisations demise.

PERAN MEDIASI FINANCIAL BEHAVIOUR PADA FINANCIAL LITERACY TERHADAP FIRM PERFORMANCE Augustin, Jeneva; Worokinasih, Saparila; Darmawan, Ari
Profit: Jurnal Adminsitrasi Bisnis Vol. 14 No. 2 (2020): Profit : Jurnal Administrasi Bisnis
Publisher : FIA UB

Financial literacy is a very important thing to be discussed further. In running a company or businesses in small, medium and large sectors, knowledge is needed to be able to run the business or company operations. This paper summarizes empirical research articles published between 2009 and 2019 that raise the topic of financial literacy. The articles reviewed in this paper look at the research gap, strengthen support for existing theories, and identify patterns among previous research. This review is expected to contribute theoretically to deepen the knowledge examined in financial literacy. Increased financial literacy in a person will be able to help companies to create reliable strategies. This reliable strategy can be seen with an increase in company performance. Firm performance in this case can be seen from a financial and non-financial perspective. Therefore, financial behavior is also a driving factor in improving the firm performance desired by business owners. financial behavior on a person will be motivated by financial literacy which can then improve firm performance. This paper aims to explain financial literacy, financial behavior and firm performance through previous studies or what is called literature review. Literature review in this paper will examine more closely related to financial literacy, financial behavior and firm performance.

MEMPERTIMBANGKAN PERSPEKTIF SERVICE-DOMINANT LOGIC SEBAGAI STRATEGI PEMASARAN DI AGRO TAWON WISATA PETIK MADU, LAWANG Zalyus, Firda Melani; Abdillah, Yusri; Iqbal, Mohammad
Profit: Jurnal Adminsitrasi Bisnis Vol. 14 No. 2 (2020): Profit : Jurnal Administrasi Bisnis
Publisher : FIA UB

The Service-Dominant Logic (SDL) concept was first promoted by Vargo & Lusch (2004a) because of a shift in marketing perspective that prioritizes services in the exchange process. The SDL marketing perspective consists of eight aspects namely, operant resources, resourcing, service and experience, dialogue, value plans, value creation networks, learning through exchanges and marketing collaboration. This study examines the extent to which the Honey Picking Tourism Honey Agro (WPM) has implemented marketing perspectives according to the SDL concept. Data obtained through observation, interviews and documentation studies. The resource persons consisted of managers, division heads and WPM customers. Data analysis uses an interactive model (Miles, Huberman & Saldana, 2014) which starts from Data Collection, Data Condensation, Data Display, and Conclusion Drawing. The results showed that WPM has applied all eight aspects of the marketing perspective that are in accordance with the SDL concept. WPM Managers place customers as an internal part in value creation. This can be seen from the involvement of customers from the beginning of the formation of educational tourism to the ongoing development. Managers give priority to service to customers to meet customer needs and satisfaction. However, WPM applies the service concept without knowing the SDL concept in theory. So that the benefits obtained are more optimal for the application of the service concept, it is better for WPM to carry out theoretical learning about the SDL concept.Â

FIRM VALUE IN THE INDONESIAN MINING COMPANY Mayangsari, Fitria; Suhadak, Suhadak; Dzulkirom. AR, Moch.
Profit: Jurnal Adminsitrasi Bisnis Vol. 14 No. 2 (2020): Profit : Jurnal Administrasi Bisnis
Publisher : FIA UB

Mining companies listed on the Indonesia Stock Exchange in 2013-2017 are the objects of this study. The value of the company is influenced by capital structure and profitability and the size of the company is the destination to be known. Exploratory is the type in this study by looking at secondary data published by the official website of each mining company. Purposive sampling becomes a data collection technique with a total of 21 mining companies. The results of the study using PLS 3.0 analysis show that firm value is positively influenced by profitability and company size. Capital structure is positively influenced by capital size. Other results from this study indicate that capital structure is not significantly affected by profitability. The value of the company is also not negatively affected by the capital structure.

PERAN STAKEHOLDER DALAM PENGEMBANGAN KAWASAN MASJID KUNO BAYAN BELEQ SEBAGAI DESTINASI WISATA WARISAN BUDAYA Hariawan, Jodi; Abdillah, Yusri; Hakim, Luchman
Profit: Jurnal Adminsitrasi Bisnis Vol. 14 No. 2 (2020): Profit : Jurnal Administrasi Bisnis
Publisher : FIA UB

Area of Masjid Kuno Bayan Beleq located in the Lombok island. Development in this sites areaÂ involves the tourism stakeholders consisting of government, private sector, and the local community. The purpose of this study were to identify the profile and tourism attractions, the role of stakeholders, and the supporting and inhibiting factors of stakeholder roles. This research applies descriptive qualitative method. Literature studies, observations, and interviews are the technique used to obtain the data needed. The result shows that area ofÂ Masjid Kuno Bayan Beleq has the potential of cultural heritage tourism. The development of this area that has been done include: (1) the development of tourist atrraction, accesibility and amenity. (2) the role of stakeholder include : local government, private sector and local community. The stakeholders roles include the provision of infrastructure, human resource development, local development andÂ promotion.Â Supporting factors are the involvement of local communities in the management and support of the Non Government organiztion. Inhibiting factors are Department of culture and tourism roles is not maximized, local communities as a professional tour players are still lacking, and there are no investors who investing for development of the sites area and lack of coordination from various stakeholders.

ENTREPRENEURIAL COMPETENCIES DEVELOPMENT MODEL ON SMALL MEDIUM TOURISM ENTERPRISES (SMTEs) Utami, Hamidah Nayati
Profit: Jurnal Adminsitrasi Bisnis Vol. 14 No. 2 (2020): Profit : Jurnal Administrasi Bisnis
Publisher : FIA UB

The focus of this research is directed at identifying entrepreneurial competence of SMEs in the tourism sector, identifying competency development problems and formulating competency development models of SMTE players in supporting the realization of a sustainable tourism industry. The study was conducted in the National Tourism Strategic Area (KSPN) Bromo Tengger Semeru, East Java, Indonesia. The research method uses a qualitative approach with descriptive analysis techniques, data collection is done by in-depth interviews with the Regional Apparatus Organization and tourism sector SMEs. The results of this study indicate that: the level of entrepreneurial competence, namely knowledge, skills and entrepreneurial attitudes of the tourism sector SMEs is still relatively low; One of the factors that influence the low competency is the less optimal role of the government in increasing entrepreneurial competence, the pattern of coordination between regional organizations has not gone well and all stakeholders have not been involved in developing. Therefore, the proposed model for developing SMTE's entrepreneurial competencies is a collaborative governance approach on an ongoing basis.

PENGARUH PROFITABILITAS, UKURAN PERUSAHAAN DAN KEBIJAKAN DIVIDEN TERHADAP NILAI PERUSAHAAN Romadhani, Ahmad; Saifi, Muhammad; Nuzula, Nila Firdausi
Profit: Jurnal Adminsitrasi Bisnis Vol. 14 No. 2 (2020): Profit : Jurnal Administrasi Bisnis
Publisher : FIA UB

The purpose of this review is to find out the amounts of profit, company size, and dividend policy which can influence the companyâ€™s value. LQ45 which is listed in Indonesian Stock Exchange is in the year of 2015 â€“ 2018. This research is using Explanatory Research with quantitative approach. The sampling technique is using purposive sampling. Profitability is a financial method used to gauge companyâ€™s profit.Â Companyâ€™s profit that comes from sales and investment return, can influence the companyâ€™s size. The companyâ€™s scale is an important information, used by investor who wants to invest their wealth to the company. The magnitude of company can influence dividend return. Companyâ€™s profit can affect the size of company and dividend return. It can be reflected in the increasing of companyâ€™ value. The performance of company can be a parameter used by investor to do an investment or funding to the company.

ECOSYTEM KEWIRAUSAHAAN DAN DAMPAKNYA PADA MINAT BERWIRAUSAHA Kholid Mawardi, Mukhammad
Profit: Jurnal Adminsitrasi Bisnis Vol. 14 No. 2 (2020): Profit : Jurnal Administrasi Bisnis
Publisher : FIA UB

One of the leverage of a country's competitiveness is the level of entrepreneurship. Universities are one of the institutions that contribute to the development of entrepreneurship, but there has been no consistent research results on how Universitiy can boost entrepreneurship. The creation of entrepreneurship ecosystem is one of the manifestation of Universitiesâ€™ roles in improving entrepreneurship. Recent research involving 214 students in the Business Administration of Universitas Brawijaya aims to analysis the effects of entrepreneurship ecosystem on the entrepreneurial interest of students. By using multiple liner regression analysis, it was found that there is a simultaneous significant effect of all the variables of entrepreneurship ecosystem; Â cultural variable, material variable and social variable onÂ entrepreneurship interest and partially, only the cultural variable (X1) and variable material (X3) that have a significant influence on the intention of entrepreneurial (Y) and the not significan between the social variables (X2) and intention entrepreneurial (Y).Â

PENGARUH EKSPEKTASI USAHA TERHADAP HEDONIC MOTIVATION, HABIT DAN NIAT PERILAKU PENGGUNAAN APLIKASI TRANSPORTASI ONLINE (Studi Pada Pelanggan Gojek Indonesia Di Kota Malang) Yuliana, Ana; Astuti, Endang Siti; Afrianty, Tri Wulida
Profit: Jurnal Adminsitrasi Bisnis Vol. 14 No. 2 (2020): Profit : Jurnal Administrasi Bisnis
Publisher : FIA UB

The development of the internet which is integrated with the smartphone application technology has made the business of transportation serviceÂ innovate by adopting online transportation applications. Online transportation applications are important to know whether the technology is really accepted by users. This paper provides literature Â for use as a reference in research into the acceptance and use of information technology with the UTAUT2 model. GOJEK is an online transportation application that provides solutions and convenience in daily activities. In fact, the desire to use the GOJEK application is not only because of the need for convenience, but also because of the urge to get pleasure and habits using the GOJEK application in daily activities. In proving the statement, this research builds a conceptual model and hypothesis formulation that is used to conduct research on the use of online transportation applications. This study will useÂ sample of 130 customers who have used the GOJEK application for 1 or 3 months, then the data will be processed using PLS.

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Cacik Rut Damayanti

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Home Page

OAI Link

Editorial Team

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Contact Name Cacik Rut Damayanti

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Editorial Address Ruang Jurnal Lt.9 Gd. E Fakultas Ilmu Administrasi Universitas Brawijaya Jl. MT. Haryono 163 Malang

Location Kota malang, Jawa timur INDONESIA

Abstract

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Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Contact Name
Cacik Rut Damayanti

Contact Email
profit@ub.ac.id

Phone
+62341553737

Journal Mail Official
profit@ub.ac.id

Editorial Address
Ruang Jurnal Lt.9 Gd. E Fakultas Ilmu Administrasi Universitas Brawijaya Jl. MT. Haryono 163 Malang

Location
Kota malang,

Jawa timur

INDONESIA