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INDONESIA
ASEAN Journal on Hospitality and Tourism
Published by Institut Teknologi Bandung
ISSN : 14122073     EISSN : 27222748     DOI : -
Core Subject : Humanities, Social, Engineering,
Humanities Engineering Social Sciences
The main purpose of this international refereed journal is to advance and foster tourism and hospitality education, research, and professionalism in the Southeast Asia region. The journal provides a vehicle for increasing awareness, consideration and analysis of issues in tourism and hospitality, and also promotes the interchange of ideas, and comparative studies, both within the countries of the region and between these countries and other parts of the world.
Arjuna Subject : -
Articles 448 Documents
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ANALYSIS OF THE SKILLS GAP IN TOURISM AND HOSPITALITY INDUSTRY IN KENYA Francis Kabii; Ann Wamathai; John K. M.; Naghea Jilo
ASEAN Journal on Hospitality and Tourism Vol. 17 No. 2 (2019)
Publisher : Centre For Tourism Planning and Development

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5614/ajht.2019.17.2.3

Abstract

Most training institutions in Kenya have supply led training instead of demand-driven training thereby creating a supply of graduates whose knowledge and skills in not needed in the industry thereby creating a training gap between the educators and the industry. This paper aims to analyze the skills gap in the tourism and hospitality industry in Kenya. The objectives were to investigate the skills gap between tourism and hospitality graduates and industry expectations, examine the stakeholder's opinion on performance university graduates as compared to graduates from Technical and Vocational Education Training institutes and examine the emerging trends in human labour in tourism and hospitality that educators should anticipate. The sample size was 200 respondents composed of managers and supervisors from 2 stars to 5 stars rating hotels. Data was collected using questionnaires and interviews. It was found that the training institution applies supply-driven training instead of demand-driven thereby creating a  shortage of adequately trained and skilled staff suitable for the tourism job market. The study recommends the involvement of educators and industry practitioners in the training resource persons and enforcement of the National Qualification Framework to ensure standardized curriculum contents in training institutions.
HISTORICAL TRAJECTORIES OF HALAL TOURISM POLICIES AND INITIATIVES IN INDONESIA, 1975–2018 Alhilal Furqan
ASEAN Journal on Hospitality and Tourism Vol. 17 No. 2 (2019)
Publisher : Centre For Tourism Planning and Development

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5614/ajht.2019.17.2.5

Abstract

The use of the historical study approach in this paper is to examine how the development and change of both the practice and paradigm of halal tourism in Indonesia. This paper traces the historical trajectories of the development of halal tourism in Indonesia. Qualitative method and document review allow for detailed historical tracing of key halal tourism development plans, initiative sand policies. There are two broad categories namely halal tourism policy and halal destination development as a location-based pioneering development. The analysis highlights how the distinct historical contexts of state involvement shape the present and future characteristics of halal tourism development in Indonesia. The findings suggest that halal tourism is not solely in response to the demand of tourists, but the effort to develop the greatness of Islam to the wider community.
Evaluating the Visitor Experience at DNCC Wonderland: An Empirical Investigation of Key Attributes Md. Wahidul Habib; Aditi Sonia Mansur Mahmud
ASEAN Journal on Hospitality and Tourism Vol. 18 No. 1 (2020)
Publisher : Centre For Tourism Planning and Development

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5614/ajht.2020.18.1.03

Abstract

DNCC Wonderland is one of the leading amusement park situated in Shyamoli, Dhaka. It was established in 1985 under the name of Shishu Mela. This research evaluates the development of this amusement park. The goal of this research is to identify key variables that can be used to evaluate DNCC Wonderland from the visitors' perspective. Four hundred and twenty-six respondents were selected by convenience sampling procedure for the study. A multivariate analysis technique like "Exploratory Factor Analysis"  and "Confirmatory Factor Analysis" was used to identify the factors. The results of the study show that time pass, security, and safety have emerged important factors for selecting DNCC Wonderland.
Corporate Social Responsibility Reporting in Locally Owned Hotel Chains in Singapore Justin Matthew Pang; Adrian Tiong Weng Wee
ASEAN Journal on Hospitality and Tourism Vol. 18 No. 1 (2020)
Publisher : Centre For Tourism Planning and Development

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5614/ajht.2020.18.1.05

Abstract

This exploratory study looked at the Corporate Social Responsibility (CSR) programs of 10 locally owned and operated Singapore hotel chains. By using a Content Analysis methodology, the 10 hotel chains' CSR efforts were analysed vis-à-vis to their annual reports and websites. This gave clear indication of whether the hotel chains were complying with the promises and standards that they had stated and promised. This report found that the CSR reported by the hotel chains were inclined toward Environmental efforts. This could probably be due to this Environmental practice being more tangible and visible. It was also noted that while the initiatives taken by the hotel chains were relatively numerous, many failed to report on whether these efforts amounted to an achievement. Moreover, CSR reporting on the hotel chains' websites were almost non-existent. Given this, recommendations have been included to assist Singapore hotel companies manage their reporting of CSR activities.
Hotel Selection Criteria of Solo Traveling Females Halimin Herjanto; Alexandra Chilicki; Chidchanok Anantamongkolkul; Erin McGuinness
ASEAN Journal on Hospitality and Tourism Vol. 18 No. 2 (2020)
Publisher : Centre For Tourism Planning and Development

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5614/ajht.2020.18.2.01

Abstract

Consumers use online e-reviews as a popular tool for information and obtaining guidance. E-reviews have therefore become an important barometer in conducting product evaluations, and more importantly, to make purchasing decisions. This includes decisions about hotel selection. For hospitality industry marketers, the information in e-reviews is particularly important in translating and understanding consumer-specific needs. The current study brings valuable awareness to the limited academic research into hotel selection criteria among solo-traveling females. TripAdvisor's top 25 list of cost-efficient hotels worldwide received 345 total consumer reviews. Noteworthy findings of the current study show unique selection criteria considered important to the solo traveling female including a hotel-provided cell phone programmed with emergency local contact information, and a nearby or on-premise automated teller machine. Study results also indicate that stewardship service, such as intimate and personalized hotel staff who "go the extra mile" is an important selection criterion. Also discussed are research limitations and implications.
Examining Tourism Resilience Practices as basis for a Post-Covid 19 Recovery in the Philippines Joy Sheelah Baraero Era; Johncent Mendoza Del Rosario
ASEAN Journal on Hospitality and Tourism Vol. 18 No. 1 (2020)
Publisher : Centre For Tourism Planning and Development

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5614/ajht.2020.18.1.01

Abstract

This study examined the concepts and practices of tourism resilience vis-à-vis its vulnerability from shocks and external forces such as natural disasters, climate change, catastrophic events, and virus outbreaks (SARS, Ebola, and recently, the Corona Virus or COVID-19). Espousing a grounded perspective on resilience as emerging from this new phenomenon that is yet to be explored and analyzed, several studies and theories of tourism resilience were reviewed. These are: resilience cycle or "Holling Loop"; the different types of resilience with an emphasis on adaptation and transformation; resilience as adaptation, anticipation, and preparedness from shocks. In addition, this study synthesized the different approaches of selected countries that already went through past virus outbreaks focusing on China, Taiwan, and Hong Kong's post-SARS recovery actions, and the community resilience of Africa against the Ebola virus. From these literature reviews, insights were drawn for policy and planning considerations of the government and other stakeholders to adopt multi-level strategies that are sustainable, inclusive, adaptive, and innovative. Tourism recovery plans should also be centered on the solidarity of actions and resilience through systematic adaptation and transformation.
cover 17.2 Aqilah Nurul Khaerani Latif
ASEAN Journal on Hospitality and Tourism Vol. 17 No. 2 (2019)0
Publisher : Centre For Tourism Planning and Development

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Abstract

Editorial 17.2 Aqilah Nurul Khaerani Latif
ASEAN Journal on Hospitality and Tourism Vol. 17 No. 2 (2019)
Publisher : Centre For Tourism Planning and Development

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Abstract

A Study on The Determinants of Singapore Polytechnic Students’ Choices in A Hospitality and Tourism Program Justin Matthew Pang
ASEAN Journal on Hospitality and Tourism Vol. 18 No. 2 (2020)
Publisher : Centre For Tourism Planning and Development

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5614/ajht.2020.18.2.05

Abstract

The hospitality and tourism industry in Singapore is rapidly growing and all polytechnics in Singapore are offering hospitality courses so that they can help sustain the economy with the necessary manpower. However, the new generation of Singapore millennial students choosing hospitality programs assess choice factors differently and give different priorities of importance to these factors. Factors have been grouped according to ‘Personal’, ‘Institution – Academic’, ‘Institution – Others’, and ‘Curriculum’, and students rated these on their own perceptions and against those perceptions from the faculty when designing hospitality programs to attract potential students. It has been noted that the ability to get a job after graduation is of the highest importance to both parties and that parents' and peers' influence do not matter in their choice of hospitality programs or polytechnics. With this understanding, educational institutions would need to relook at their strategies for enticing students to join their programs. This study will also grant a precursory insight into how students from developing Asian countries will select hospitality programs, using Singapore as a model in the future.
Cover Vol.18.1 Aqilah Nurul Khaerani Latif, SE., M.Par
ASEAN Journal on Hospitality and Tourism Vol. 18 No. 1 (2020)
Publisher : Centre For Tourism Planning and Development

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Abstract

Page 23 of 45 | Total Record : 448

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