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INDONESIA
Jurnal Manajemen Atma Jaya
Published by Universitas Katolik Indonesia Atma Jaya
ISSN : 18296211     EISSN : 25974106     DOI : -
Core Subject : Economy,
Economics, Econometrics & Finance
Jurnal Manajemen memuat informasi hasil kegiatan penelitian pemikiran konseptual di bidang ilmu manajemen. Sarana komunikasi ilmiah ini diterbitkan oleh Fakultas Ekonomi Universitas Katolik Indonesia Atma Jaya Jakarta. Terbit perdana 2004 dengan siklus terbit 2 kali setahun yaitu pada bulan Mei dan November
Arjuna Subject : -
Articles 245 Documents
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PENGARUH MODERASI WORD OF MOUTH TERHADAP HUBUNGAN KEPERCAYAAN DAN KEPUTUSAN PEMBELIAN RUMAH “PARAMOUNT LAND” Darren, Fransiscus; Haryadi, Eddy
Jurnal Manajemen Vol 12 No 2 (2015): Jurnal Manajemen
Publisher : Fakultas Ekonomi dan Bisnis Universitas Katolik Indonesia Atma Jaya

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Abstract

This study aims to determine the effect of moderating variables Word-Of-Mouth on the relationship of Trust and Paramount Land Purchase Decision of house. The study was conducted in several clusters of housing in Gading Serpong. The sampling method used was simple random sampling. The number of samples studied were as many as 200 customers. The collected data is processed and analyzed by the IBMS SPSS 21.The results showed that there is significant influence Word of Mouth as a moderating variable on the relationship of Trust and Paramount Land house Purchase Decision. In addition, the Trust as independent variables significantly influence the purchase decision. Word of Mouth as quasi moderator variables (located as independent variables and moderating variables) significantly influence the purchase decision and have a significant effect as a moderating variable on the relationship between the Trust with the purchase decision.
PENGARUH ATMOSPHERIC TERHADAP BEHAVIORAL INTENTION DENGAN VARIABEL SERVICE QUALITY SEBAGAI INTERVENING STUDI EMPIRIS PADA RESTORAN DI DAERAH MENTENG Halim, Stephanie
Jurnal Manajemen Vol 12 No 1 (2015): Jurnal Manajemen
Publisher : Fakultas Ekonomi dan Bisnis Universitas Katolik Indonesia Atma Jaya

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Abstract

This study examines the behavioral intention of respondents who have been to Lara Djonggrang restaurant, Menteng, Jakarta, a restaurant serving typical Indonesian food themed with the legend of Central Java, which is the story of Lara Djonggrang. The study was conducted to determine the factors that affect behavioral intentions while atmospheric serves as independent variable and service quality as mediation variable. The analysis technique used in this study is the PLS (Partial Least Square). The results shows that Atmospheric has an effect on Service Quality. Atmospheric also has an effect on Behavioral Intention. Service Quality has an effect on Behavioral Intention.  
ANALISIS EFEK MEDIASI KEPUASAN SISWA ATAS PENGARUH KUALITAS LAYANAN, CITRA SEKOLAH, PERSEPSI TENTANG HARGA, TERHADAP TINGKAT KEPERCAYAAN SISWA Sitorus, Tigor; Suwarno, Suwarno
Jurnal Manajemen Vol 12 No 1 (2015): Jurnal Manajemen
Publisher : Fakultas Ekonomi dan Bisnis Universitas Katolik Indonesia Atma Jaya

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Abstract

This study aims to determine the influence of Service Quality, School Image and Perception Price for Student Satisfaction and Student Trust. This research was conducted at the Vocational High School (SMK) Private in West Jakarta, which spread in 8 (eight) districts with a total sample of 200 students. Structural Equation Modelin (SEM) by AMOS program version 22 used to prove the affecting of among variables, with conclusions as follows: first; Service Quality has positive and significant  effect on Student Satisfaction,  second; School Image has positive and significant  effect on Student Satisfaction,  Third; Perception Price has positive  effect but not significant on Student Satisfaction,   Fourth; Service Quality has positive  effect but not significant on Student Trust,  Fifth; School Image has positive effect but not significant on Student Trust, Sixth; Perception Price has positive effect and significant Student Trust, Seventh; Student Satisfaction has positive effect and significant  on Student Trust, and the eighth, mediating effect of student satisfaction more strength and significant than direct effect of service quality and school image on student trust.
PENGARUH SERVICE QUALITY TERHADAP CUSTOMER BEHAVIORAL INTENTION DENGAN MEDIASI CUSTOMER SATISFACTION Chandra, Benhardo; Rita, Rita
Jurnal Manajemen Vol 12 No 1 (2015): Jurnal Manajemen
Publisher : Fakultas Ekonomi dan Bisnis Universitas Katolik Indonesia Atma Jaya

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Abstract

Fivestar Reflexology branch Meruya located in West Jakarta is one of the hospitality industries which is owned by PT Panca Abadi Bersama that provides breakthrough of healthy and relaxation. The basic objective of this research is to determine the influence service quality to customer behavioral intention through customer satisfaction on Fivestar Reflexology branch Meruya. The method used in this study is the path analysis. The result shows that service quality has significant effect on customer satisfaction. Subsequent findings, found that service quality was also has direct and positive effect on customer behavioral intention. From these results, it was found that the implementation of service quality on customer behavioral intention through the mediation customer satisfaction is more influential than directly.
ANALISIS PENGARUH MANAJEMEN LABA TERHADAP PROFITABILITAS PERUSAHAAN DENGAN GOOD CORPORATE GOVERNANCE SEBAGAI VARIABEL MODERASI: STUDI PADA PERUSAHAAN MANUFAKTUR YANG TERDAFTAR DI BURSA EFEK INDONESIA PERIODE 2010-2012 Salim, Hasan
Jurnal Manajemen Vol 12 No 1 (2015): Jurnal Manajemen
Publisher : Fakultas Ekonomi dan Bisnis Universitas Katolik Indonesia Atma Jaya

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Abstract

The aims of this study is to analyze the effect of earning management on the profitability of the company moderated by good corporate governance. The measurement method of earning management employed is discretionary revenue  approach that applies the method of conditional revenue developed by Stubben (2010). Good corporate governance is measured by frequency of audit committee meetings. Company’s profitability is measured by using Return on Assets ratio (ROA). The total sample for this study are 70 manufacturing firms listed in Indonesia Stock Exchange from 2010-2012. The method used for data analysis is multiple regression. The result of this study shows that earning management influences company’s profitability. Moreover, good corporate governance is the moderator of the relationship between earning management and company’s profitability.
EFEK MEDIASI DARI PENGEMBANGAN KARIR PADA PENGARUH PELATIHAN DAN PENGEMBANGAN TERHADAP KEPUASAN KERJA DI PT PLN (PERSERO) PUSAT Anggita, Difa; Purba, Sylvia Diana
Jurnal Manajemen Vol 12 No 1 (2015): Jurnal Manajemen
Publisher : Fakultas Ekonomi dan Bisnis Universitas Katolik Indonesia Atma Jaya

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Abstract

The purpose of this research is to test the effect mediation of career development on the influence of training and development toward to job satisfaction at PT PLN (PERSERO) Pusat. Data collected using a purposive sampling. There are 80 respondents used as participants. The path analysis is used by analytical tools of Preacher-Hayes the Simple Mediation Model with SPSS 22 for mac with macro and syntax. This research findings that the career development has mediating effect on the influence of training and development toward job satisfaction.
PENGARUH JOB SATISFACTION TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) DENGAN ORGANIZATIONAL COMMITMENT SEBAGAI VARIABEL INTERVENING PADA RUMAH SAKIT PANTAI INDAH KAPUK DI JAKARTA Vania, Lidya; Purba, Sylvia Diana
Jurnal Manajemen Vol 11 No 2 (2014): Jurnal Manajemen
Publisher : Fakultas Ekonomi dan Bisnis Universitas Katolik Indonesia Atma Jaya

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Abstract

The purpose of this research is to test the effect of job satisfaction on Organizational Citizenship Behavior (OCB) employees Hospital Pantai Indah Kapuk (RSPIK), Jakarta mediated by organizational commitment. Data was collected using a convenience sampling. There are 70 nurses, health workers and administration used as a sample. Data analysis methods used in this research is the analysis of the path by using analytical tools of Preacher-Hayes the Simple Mediation Model. The results of data processing using SPSS 22 for windows with macros and syntax. This research findings RSPIK employees have job satisfaction, organizational commitment and OCB are relatively high, where organizational commitment can be intervening variables on job satisfaction influence on organizational citizenship behavior (OCB) at Hospital Pantai Indah Kapuk in Jakarta.
PARTISIPASI PELANGGAN, ANTESEDEN DAN PENGARUHNYA TERHADAP KUALITAS JASA: PERSPEKTIF SERVICE-DOMINANT LOGIC Laksmidewi, Dwinita
Jurnal Manajemen Vol 11 No 2 (2014): Jurnal Manajemen
Publisher : Fakultas Ekonomi dan Bisnis Universitas Katolik Indonesia Atma Jaya

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Abstract

This paper studies customers as active participants in service encounter. Based on Service-Dominant Logic perspective, this paper discusses previous research related to antecedents of customer participation, and its effect on service quality. The author reveals that there is an inconsistency in previous research, the customer participation has a positive effect or otherwise negatively affect the perceived service quality. The author proposes some proposition that perceived service risk, customer readiness, and perceived control are antecedents of customer participation. Further, the author proposes that the effect of value creation on service quality is moderated by customer culture and organizational culture.
ANALISIS PENGARUH CORPORATE SOCIAL RESPONSIBILITY DAN PROFITABILITAS TERHADAP NILAI PERUSAHAAN: STUDI EMPIRIS PADA PERUSAHAAN MANUFAKTUR YANG TERDAFTAR DI BURSA EFEK INDONESIA TAHUN 2013 Zarlia, Jessika
Jurnal Manajemen Vol 11 No 2 (2014): Jurnal Manajemen
Publisher : Fakultas Ekonomi dan Bisnis Universitas Katolik Indonesia Atma Jaya

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Abstract

This research aims to get empirical evidence about Corporate Social Responsibility (CSR) and profitability that influence firm value in simultan and partial. The exposure of CSR is measured based on Sustainability Reporting Guidelines (SRG) that is published by Global Reporting Initiative (GRI). Profitability is measured by Return on Assets (ROA). Firm value is measured by Tobin’s Q ratio. This research takes 64 manufacturing company that is listed at Bursa Efek Indonesia (BEI) 2013 from purposive sampling method. This research use multiple regression analysis. The result indicates that there is a positive influence of CSR and profitability to firm value in simultan and partial
PENGARUH HUMAN RESOURCES MANAGEMENT PRACTICE TERHADAP EMPLOYEE INTENTION TO STAY PADA PT MEDIA NUSANTARA INFORMASI (SINDO) Siahaan, Yohana Fransiska
Jurnal Manajemen Vol 11 No 2 (2014): Jurnal Manajemen
Publisher : Fakultas Ekonomi dan Bisnis Universitas Katolik Indonesia Atma Jaya

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Abstract

This study aims to determine whether there isa significant effect of human resources management practices on employee intention to stay at PT Media Nusantara Informasi (Sindo). The analyses used multiple linear regressions with the sample of 100 full-time employees of PT Media Nusantara Infomasi (Sindo).As independent variables are Training and Development, Career Development, Compensation and Benefit, and Performance Appraisal, while Employees Intention to stay as dependent variable. The results showed that Training and Development, Career Development, Compensation and Benefit, and Perfomance Appraisal have positive significant effects on employee intention to stay. Further more, the results indicate that Compensation and Benefit dimension have a strongest effect.

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