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INDONESIA
Jurnal Manajemen.
Published by Universitas Tarumanagara
ISSN : -     EISSN : -     DOI : -
Core Subject : Science,
Decision Sciences, Operations Research & Management
Arjuna Subject : -
Articles 49 Documents
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PERSPEKTIF FILSAFAT ILMU DALAM ILMU PEMASARAN Lerbin R Aritonang
Jurnal Manajemen. Volume 10, Nomor 3, Tahun 2006
Publisher : Jurnal Manajemen.

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Abstract

Several decades ago, the scientific status of knowledge is based on logical positivism. In the next periods, logical positivism begin to be questioned by philosophers. They propose new paradigms of knowledge in philosophy of science. These new paradigms encouraged scholars to develop their knowledge. This article describes the implications of the new paradigms in science of marketing.
KESETIAAN, KEPERCAYAAN, NILAI, IDENTIFIKASI SOSIAL Lerbin R Aritonang
Jurnal Manajemen. Volume 11, Nomor 1, Tahun 2007
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Abstract

This paper develops a framework for understanding the behaviors and practices of service providers that build or deplete consumer trust and themechanisms that convert consumer trust into value and loyalty in relational exchanges. The proposed framework uses a multidimensional conceptualization for the trustworthiness construct, incorporates two distinct facets of consumer trust, namely, frontline employees and management policies and practices, and specifies value as a key mediator of the trust-loyalty relationship. The proposed model is tested using data from service contexts - university (N = 327). The results support a tripartite view of trustworthiness evaluations along operational competence,operational benevolence, and problem-solving orientation dimensions. Moreover, the paper finds evidence of relationships between social identificatin and consumer loyalty.
DIMENSI KUALITAS HUBUNGAN DALAM KONTEKS JASA SALON RAMBUT Lerbin R Aritonang
Jurnal Manajemen. Volume 13, Nomor 1, Tahun 2009
Publisher : Jurnal Manajemen.

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Abstract

It is generally accepted that relationship quality consists of three dimensions, i.e. satisfaction, trust, and commitment but there is no research about relationship between the dimensions. Data were gathered from 267 consumers of saloon service in 7 locations. The findings suggest that satisfaction is a positive predictor of trust. Satisfaction is a positive predictor of commitment. Trust is a positive predictor of commitment. Satisfaction is a direct predictor of commitment or an indirect predictor of commitment via trust.
PENGARUH MANAJEMEN SALURAN PEMASARAN TERHADAP PENGETAHUAN KONSUMEN BISNIS PT. SARI HUSADA, TbK. CABANG BANDUNG Hetty Karunia Tunjungsari
Jurnal Manajemen. Volume 11, Nomor 2, Tahun 2007
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Abstract

A research at PT Sari Husada, Tbk. Bandung Branch Office was done to find the influence of channel management practice (selection, motivation, evaluation,modification) on consumers knowledge (selection process, motivation process, evaluation process, and modification process). A sampel of 50 gynaechologists and nurses (bidan) were taken to fill in the researchs questionnaires. From the hypothesis test it was found that HO is accepted, that is, there is no significan influence of channel management practice (motivation) on consumers knowledge. That means that the relationship between channel management ... practice (motivation) and consumers knowledge is not strong enough. From this research regression equations can not be derived to represent a research model, because whether in general or. individually there are no significant influence of channel management practice on consumers knowledge.
PENGUJIAN LUCK PRIMING DAN BELIEF IN SUPERSTITIONS DALAM PEMBENTUKAN KESEDIAAN MEMBELI KEMBALI PRODUK SETELAH TERJADI KEGAGALAN PRODUK Adi Zakaria Afiff; Hetty Karunia Tunjungsari
Jurnal Manajemen. Volume 17, Nomor 1, Tahun 2013
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Abstract

This study explain how the use of luck priming in print advertising which occurred in Indonesia recently has an effect on how consumers with believe insuperstition develops their product evaluation, especially when they are experiencing product failure. We expand previous study on the relationship of consumers believe in superstition and product failure by further examining their repurchase intention of the product using 2x2 factorial experimental design. The findings confirmed that luck priming and belief in superstition have significant influence on consumers satisfaction, which shown as greater consumers dissatisfaction on product with luck priming for those with weak belief in superstition. However, our hypotheses in the influence of luck priming and belief in superstition on repurchase intention was also statistically supported. This evidence reinforce previous studies on belief in superstition as a chronic belief which stays in mind of a consumer.
ANALISIS PENGARUH KEPEMIMPINAN TRANSFORMASIONAL, KEPEMIMPINAN TRANSAKSIONAL DAN MOTIVASI TERHADAP KEPUASAN KERJA Ronnie Resdianto Masman; Ary Satria Pamungkas
Jurnal Manajemen. Volume 17, Nomor 1, Tahun 2013
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Abstract

This study examined the influence of transformational leadership, transactional leadership and motivation to job satisfaction. The samples of this research are 60 employees that worked at a private company in West Jakarta. The data were analyses by multiple regression method. Results indicate that the effects of transformational leadership, transactional leadership and motivation to job satisfaction are indirect. The implications for future research are discussed.
FAKTOR-FAKTOR PENENTU CAPITAL ADEQUACY RATIO Ary Satria Pamungkas; Debby Arthur Harris
Jurnal Manajemen. Volume 18, Nomor 2, Tahun 2014
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Abstract

This study was aimed to investigate the influence of risk, management quality, bank size and bank liquidity to Capital Adequacy Ratio. The sample in this study are publicly traded banks listed on the Indonesian Stock Exchange for the period 2008-2010. Multiple regression analysis method was used to analyze the data. The results of this study is that there is the influence of risk, management quality, bank size and bank liquidity to Capital Adequacy Ratio simultaneously.
PENGARUH LINGKUNGAN KERJA, KEPRIBADIAN, DAN KOMUNIKASI INTERPERSONAL TERHADAP KOMITMEN ORGANISASI DOSEN UNIVERSITAS DARMA PERSADA DI JAKARTA (2012) Nani Dewi Sunengsih
Jurnal Manajemen. Volume 18, Nomor 2, Tahun 2014
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Abstract

The aim of this research is to obtain information related to the effect of work environment, personality, and interpersonal communication on lecturers’ organizational commitment of Darma Persada University in Jakarta. Survey was conducted in this research with 100 sample of lecturers selected randomly. Data have been analyzed by path analysis. The findings of this research show that (1) work environment effects directly on lecturers’ organizational commitment; (2) personality effects directly on lecturers’ organizational commitment; and (3) interpersonal communication effects directly on lecturers’ organizational commitment; (4) work environment effects directly on lecturers’ interpersonal communication; and (5) personality effects directly on lecturers’ interpersonal communication. Based on those findings it can be concluded that any concern toward work environment, personality, and interpersonal communication on lecturers’ organizational commitment of Darma Persada University in Jakarta. Therefore, work environment, personality, and lecturers’ interpersonal communication should be put into strategic planning of human resources development in increasing organizational commitment of Darma Persada University in Jakarta.
HUBUNGAN PROFESIONALISME, IKLIM SEKOLAH, DAN INTEGRITAS DENGAN KINERJA GURU SMP NEGERI DI KOTA ADMINISTRASI JAKARTA TIMUR (2015) Nani Dewi Sunengsih
Jurnal Manajemen. Volume 19, Nomor 2, Tahun 2015
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Abstract

The study aims to analyze the relationship between professionalism, schoolclimate, teacher performance and integrity of the Junior High School in East Jakarta. The survey was conducted in this study with a sample of 100 teachers with simple random sampling technique. Data were analyzed using correlational technique. The research findings are as follows. (1) There is a relationship between the professionalism and the performance. In other words, the higher the professionalism of teachers will be better performance. (2) There is a relationship between school climate and the performance. In other words, the higher the school climate will be better teacher performance. (3) There is a relationship between the integrity and the performance. In other words, the higher the integrity of the teacher so the higher the performance. (4) There is a relationship between professionalism, school climate, and integrity together with the performance. In other words, the higher the professionalism of teachers, school climate, and integrity of teachers together so the higher the performance.

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