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Malik
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jurnal.ejkpp@ubl.ac.id
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+6281373048228
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Pascasarjana Universitas Bandar Lampung Kampus B Jln. Z.A. Pagar Alam No.89 Labuhan Ratu - Bandar Lampung 35142
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INDONESIA
Jurnal Kebijakan dan Pelayanan Publik
ISSN : -     EISSN : 24431214     DOI : http://dx.doi.org/10.36448/ejkpp.v9i3
Core Subject : Social,
Jurnal Kebijakan dan Pelayanan Publik (e-JKPP) diterbitkan oleh Magister Ilmu Administrasi Program Pascasarjana Universitas Bandar Lampung, tujuan utama jurnal ini adalah untuk menyebarkan analisis kritis dan orisinal dari para peneliti dan praktisi akademik tentang berbagai masalah sosial, Kebijakan, politik, pemerintahan, dan Administrasi baik lokal, Nasional maupun Internasional. yang dapat diakses dan diunduh secara gratis secara online untuk memastikan visibilitas tinggi dengan peningkatan kutipan untuk semua artikel yang diterbitkan. memberikan analisis eksklusif tentang isu-isu sosial, Kebijakan, politik, pemerintahan, dan Administrasi dari berbagai perspektif. e-JKPP memberikan hasil studi berkualitas tinggi dan pemikiran baru bagi praktisi akademik, peneliti, dan publik untuk mendobrak kompleksitas dan dinamika perubahan sosial-politik kontemporer. Jurnal e-JKPP telah terdaftar ISSN 2443-1214 sejak 2015. e-JKPP Terbit dalam bahasa Indonesia sejak tahun 2015, e-JKPP terbit Tiga Kali Pertahun Pada April, Agustus, dan Desember. e-JKPP mengundang peneliti, akademisi, praktisi, dan publik untuk mengirimkan tulisan kritisnya dan berkontribusi pada pengembangan Kebijakan dan Pelayanan Publik secara Lokal, Nasional dan Internasional.
Articles 7 Documents
Search results for , issue "Vol 6, No 3 (2020): DESEMBER" : 7 Documents clear
ANALISIS PENGAWASAN CAMAT DALAM PENGELOLAAN ALOKASI DANA DESA DI KECAMATAN TRIMURJO KABUPATEN LAMPUNG TENGAH Ani Heryani; Ade Iskandar; Basromi Ali
e-JKPP Vol 6, No 3 (2020): DESEMBER
Publisher : Universitas Bandar Lampung (UBL)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36448/ejkpp.v6i3.1921

Abstract

The problems in this research are: (1) How to Supervise the Head of Sub-District in the Implementation of Village Fund Allocation in Trimurjo District, Central Lampung Regency. (2) What are the aspects that support and hinder the supervision of the Camat in the allocation of Village Funds in Trimurjo District.The research method used is qualitative with descriptive analysis method, the use of this method is to describe and study qualitatively, the supervision of the sub-district head in managing the Village Fund Allocation in Trimurjo District, Central Lampung Regency, qualitatively examining how all data was obtained directly from informants in the field using interviews and document studies.The results showed that the supervision of the sub-district head in managing the Village Fund Allocation in Trimurjo District, Central Lampung Regency, in general has shown that the supervision of the Head of the Sub-District in the Management of Village Fund Allocation in the Trimurjo District, Central Lampung Regency, has been carried out by direct supervision by the Camat, namely by direct involvement. see the activities that are being carried out by the villages in implementing the Village Fund Allocation (ADD), then indirect supervision is carried out by the leadership, namely by monitoring the implementation of the Village Fund Allocation through monthly reports on the development of these activities.Aspects that hinder the supervision of the Head of Sub-district Supervision in the Management of Village Fund Allocation in Trimurjo District, namely (1) The duties of the leadership are relatively many so that direct supervision in the implementation of Village Fund Allocation in Trimurjo District, in general the implementation of supervision has been running well. (2) Relatively low indirect supervision, so as to reduce the level of implementation of Village Fund Allocation in Trimurjo District. (3) Villages in Trimorjo Subdistrict, Central Lampung Regency, in implementing Village Fund Allocation, have not fully implemented activities properly without any supervision in carrying out their activities.
PERANAN SATUAN POLISI PAMONG PRAJA (SATPOL-PP) DALAM MENERAPKAN PENGAMANAN DAN KETERTIBAN DI PASAR INPRES KALIANDA KABUPATEN LAMPUNG SELATAN Jamal Jamal; Eka Suaib; Agusmiar Lispawandi
e-JKPP Vol 6, No 3 (2020): DESEMBER
Publisher : Universitas Bandar Lampung (UBL)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36448/ejkpp.v6i3.1924

Abstract

The problems in this study are: (1) How the Role of the Civil Service Police Unit  in security and control in Kalianda Inpres Market, South Lampung Regency. (2) What aspects are hampering the role of the Civil Service Police Unit  in security and control in Kalianda Inpres Market, South Lampung Regency.The method of this research is to use qualitative descriptive research type. The use of this method is to describe the Role of the Civil Service Police Unit  in Implementing security and order in the Kalianda Inpres market in South Lampung Regency, assessing qualitatively, how all data is obtained directly from informants in the field using interviews and document studies.The results showed that the Role of the Civil Service Police Unit (Satpol-PP) in Implementing Basic Tasks and Functions in the Kalianda Inpres Market has been going well, the leadership of the South Lampung District Civil Service Police Unit has implemented existing regulations by assigning tasks to employees in accordance background and ability, although in its implementation is not yet optimal, it is due to human resource capability, which is relatively lacking. Then the inhibiting aspects, namely, (1) Employees of the Civil Service Police Unit  of South Lampung Regency, do not fully know the exact main tasks and functions. (2) Position of the Civil Service Police Unit (Satpol-PP) of South Lampung Regency as a security, often working is not the main task that should be carried out, so that the employee does not carry out the work optimally. (3) South Lampung Regency Civil Service Police Unit, often has a solid task assigned by the leadership so that overlapping duties and authority often occur by employees in the Civil Service Police Unit  of South Lampung Regency .
IMPLEMENTASI PERATURAN MENTERI DALAM NEGERI NOMOR 19 TAHUN 2016 TENTANG PEDOMAN PENGELOLAAN BARANG MILIK DAERAH PADA BADAN PENGELOLAAN KEUANGAN DAN ASET DAERAH PROVINSI LAMPUNG (Studi Tentang Penghapusan Peralatan dan Mesin) Abbas Abbas; Agus Purnomo; Merliyana Merliyana
e-JKPP Vol 6, No 3 (2020): DESEMBER
Publisher : Universitas Bandar Lampung (UBL)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36448/ejkpp.v6i3.1925

Abstract

Empirically, the implementation of the Regulation of the Minister of Home Affairs Number 19 Year 20116 concerning Guidelines for the Management of Regional Property (Equipment and Machinery Abolition), in Lampung Province has not been effective, this has allowed employee performance to decline. The purpose of this paper is to determine the procedure for eliminating Regional Property in the form of equipment and machines and to determine the supporting factors and constraints that occur in the procedure for deleting Regional Property in the form of equipment and machines.This research method is to use a qualitative research type with descriptive analysis method, the data collection technique used by the author in making this report is to use the observation method, direct interviews with BPKAD officials in Lampung Province, besides that the author also conducts documentation studies and literature studies to support compliance. this research.The results of this study are to find out about the procedures for the elimination of regional property in the form of equipment and machines and to find out what are the supporting factors, the causes of the constraints that become obstacles in the procedure for removing equipment and machines. vehicles based on Permendagri Number 19 of 2016 at BPKAD Lampung Province. In this study, through interviews with BPKAD assets in Lampung Province, the author can find out that the procedure for deleting Regional Property in the form of equipment and machines shows that the overall procedure carried out by the Lampung Province BPKAD has been effective and is in accordance with Permendagri Number 19 of 2016 but there are still obstacles. because the recording, inspection and security were less than optimal which led to changes in the presentation of asset values on the balance sheet.
ANALISIS IMPLEMENTASI PERATURAN PEMERINTAH NOMOR 39 TAHUN 2018 TENTANG KEPROTOKOLAN PADA BAGIAN PROTOKOL DAN KOMUNIKASI PIMPINAN SEKRETARIAT DAERAH KABUPATEN LAMPUNG BARAT Asmaria Asmaria; M. Fikri Akbar; Imam Sumantri
e-JKPP Vol 6, No 3 (2020): DESEMBER
Publisher : Universitas Bandar Lampung (UBL)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36448/ejkpp.v6i3.1926

Abstract

The implementation of Government Regulation Number 39 Year 2018 regarding Protocols in the Protocol and Communication Section of Leaders is still not going well, this is because there are still many protocol staff who do not understand the rules of the Protocol itself and are still based on existing customs. That can be an obstacle in the service of protocol in the Protocol and Communication Section of the Head of the Regional Secretariat of West Lampung Regency. The research approach uses a qualitative descriptive approach. The results showed that the implementation of Government Regulation Number 39 Year 2018 on Protocol in the Protocol and Communication Section of the Head of the Regional Secretariat of West Lampung Regency was still not going well because of the inhibiting factors, namely inadequate Human Resources  in the field of protocols as well as facilities and infrastructure tasks. protocol that has not yet fulfilled capacity.
PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN MASYARAKAT DALAM PEMBUATAN PASPOR DI KANTOR IMIGRASI KELAS I TEMPAT PEMERIKSAAN IMIGRASI BANDAR LAMPUNG Adrian Tawai; Rola Pola Anto; Haerul Ikrar Rusli
e-JKPP Vol 6, No 3 (2020): DESEMBER
Publisher : Universitas Bandar Lampung (UBL)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36448/ejkpp.v6i3.1922

Abstract

The lack of good quality of service at the Class I Immigration Office at the Bandar Lampung Immigration Checkpoint can lead to a crisis of trust in the community, which can be in the form of people still feeling convoluted, non-transparent, less informative, less accommodating and inconsistent service procedures and mechanisms so that they do not guarantee legal certainty, time and cost. So that this results in the emergence of other phenomena such as the high costs that must be incurred by the community as users of public services provided by the government. For this reason, bureaucratic reform in the field of public services must be a top priority for the government.The problem in this study can be formulated, namely "does the quality of service affect public satisfaction in making passports at the Class I Immigration Office at the Bandar Lampung Immigration Checkpoint?". This study has the aim of knowing and analyzing the effect of service quality on community satisfaction in making passports at the Class I Immigration Office at the Bandar Lampung Immigration Checkpoint.This study used an explanatory survey design by analyzing the influence of the service quality variable (independent variable) on community satisfaction (dependent variable). The population in this study were the people who made Passports 24 at the Class I Immigration Office at the Bandar Lampung Immigration Checkpoint in 2019, amounting to 1,371 people. The sample in this study was taken 10% x 1.371 = 137.1 ≈ 137 people. The sampling technique used in this study was accidental sampling. The analysis used is descriptive analysis and simple linear regression analysis.Based on the results of data analysis, many respondents who answered about the quality of service complained about the empathy of passport-making employees, especially regarding individual attention, the community was still not satisfied because they did not feel that they had received good service in how employees communicate to the community, were considered less communicative and less effective, this has a significant impact on community satisfaction, especially in terms of getting preferential treatment from employees. There is a positive influence between service quality and community satisfaction in making passports at the Class I Immigration Office at the Bandar Lampung Immigration Checkpoint, which is 27.3%, the rest is influenced by other factors that are not researched, showing that the process of making a passport is not only influenced by service quality. However, there are still many other factors that are not examined such as product quality, emotionality, price and cost.
IMPLEMENTASI PENYUSUNAN LAPORAN PENYELENGGARAAN PEMERINTAHAN DAERAH (LPPD) DALAM PELAKSANAAN PEMBANGUNAN DI KOTA METRO Elip Heldan; Malik Malik; Ade Thiya Delisa
e-JKPP Vol 6, No 3 (2020): DESEMBER
Publisher : Universitas Bandar Lampung (UBL)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36448/ejkpp.v6i3.1927

Abstract

The problems in this study are: (1) There are still a lot of each Regional Apparatus Organization (OPD) that does not pay enough attention in submitting their performance data reports when it comes to the drafting team. (2) Data for filling in Key Performance Indicators (IKK) from each Regional Apparatus Organization (OPD) still contains data that is not filled in or does not match.This study uses a descriptive research method with a qualitative approach. This aims to determine the events or facts, phenomena that occur during descriptive research with data collection techniques in the form of interviews, observation and documentation using research instruments as interview guides to several informants who have been determined and the main data source in this study using Snowball Sampling.The results showed that the implementation of the compilation of regional government administration reports (LPPD) in the implementation of development in the city of Metro has been running based on the stipulated government regulations. The supporting factors for the Implementation of Regional Government Administration Report Preparation (LPPD) in the Implementation of Development in Metro City come from communication and resources, and the inhibiting factors come from the disposition and structure of the bureaucracy.
IMPLEMENTASI KEBIJAKAN PERMENDAGRI NO. 14 TAHUN 2019 TENTANG PENERIMAAN PAJAK KENDARAAN BERMOTOR PADA BADAN PENDAPATAN DAERAH PROVINSI LAMPUNG. Sukismanto Aji; Achmad Suharyo; Zeldawaty Zeldawaty
e-JKPP Vol 6, No 3 (2020): DESEMBER
Publisher : Universitas Bandar Lampung (UBL)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36448/ejkpp.v6i3.1923

Abstract

The problems in this study are: (1) How to implement Permendagri No. policy. 14 of 2019 motor vehicle tax revenue at the Lampung Provincial Opinion Board. (2) What aspects hinder the implementation of Permendagri No. policy. 14 of 2019 motor vehicle tax receipts at the Lampung Provincial Opinion Board.The research method used in this research is to use qualitative research types with descriptive analysis methods. The use of this method is to study and describe qualitatively how Permendagri No. policy is implemented. 14 of 2019 motor vehicle tax revenue at the Lampung Provincial Opinion Board.The results showed that the implementation of Permendagri No. policy. 14 of 2019 motor vehicle tax revenue, shows that the policy has been implemented but not yet optimal, from (1) The idealized policy, (ideal policy), good, but the implementation is not fully implemented, (2) The target group (policy targets ), it is appropriate that only those taxpayers who have not complied, (3) The implementing organization, (implementing organization), has been carried out by the Regional Revenue Agency of Lampung Province, but has not met the target set, (4) The environmental factors (Environmental factors ), is conducive and the spirit of cooperation both within organizations and between related agencies. Inhibiting aspects, that is, sometimes employees in charge of motor vehicle tax receipts at the Lampung Province Regional Revenue Agency, are less responsive, and there are still frequent bureaucratic sebara services, which seem complicated. on the side of the taxpayer not yet fully aroused the awareness to pay the tax on the vehicle whose payment is due, so the target set by the Lampung Province Regional Revenue Agency in implementing Permendagri No. policy. 14 of 2019 has not been realized as specified.

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