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OPERATION EXCELLENCE: Journal of Applied Industrial Engineering
Published by Universitas Mercu Buana
ISSN : 2085429     EISSN : 26545799     DOI : 10.22441/oe
Core Subject : Science,
Decision Sciences, Operations Research & Management
The aim of Operations Excellence: Journal of Applied Industrial Engineering (OE Journal) is to publish theoretical and empirical articles that are aimed to contrast and extend existing theories, and build new theories that contribute to advance our understanding of phenomena related with industrial engineering and industrial management in organizations, from the perspectives of Quality Engineering, Productivity Improvement, Logistic & Distribution, Supply Chain Management, Performance Management & Improvement System, Modelling, Operations Management, Optimization, Green Manufacturing.
Arjuna Subject : -
Articles 317 Documents
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IMPACT ANALYSIS OF IMPLEMENTATION OF AUTOMATION TECHNOLOGY ON REFRIGERATOR OUT DOOR FORMING PROCESS IN ELECTRONICS COMPANY TANGERANG Slamet Riyadi
Operations Excellence: Journal of Applied Industrial Engineering Vol 10, No 2, (2018): OE Juli 2018
Publisher : Universitas Mercu Buana

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Abstract

This research is conducted at an electronics company in Tangerang which produces a refrigerator with an average production capacity of 5,500 units per day. To improve productivity in the manufacturing process at the company has done several automation processes in several workstations that allow automation processes. Takt time reduce from 12 seconds to 8.5 seconds and the number of operators 80% decreased from 10 operators to only 2 operators. It also has the effect of reducing the possible risk of accidents for operators. Automation processes using robots have advantages in terms of process stability and ease in the adjustment of motion, making it particularly appropriate in automation processes in the manufacturing process industry. That is based on analysis conducted by using SWOT analysis method.
A systematic literature review of implementation six sigma in manufacturing industries Indra Setiawan; Fransisca Debora
Operations Excellence: Journal of Applied Industrial Engineering VOL 12, NO 3, (2020): OE NOVEMBER 2020
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/oe.2020.v12.i3.005

Abstract

The Six Sigma approach has received a lot of attention in various industrial sectors from the manufacturing industry to the service industry. More specific knowledge about Six Sigma has grown rapidly. Much of the training and research on Six Sigma is carried out in various industries and university. This literature review related to Six Sigma purpose to provide an overview of Six Sigma implementation in the manufacturing industries.  The Six Sigma approach that has been introduced and implemented for a long time is DMAIC (Define, Measure, Analyze, Improve, and Control). This paper discusses the published literature related to Six Sigma ranging from 2015 to 2020. This paper involves the study review of 50 papers related to the implementation of Six Sigma of known database search including Elsevier, Science Direct, Emerald Insight and Google Scholars. This literature review contains results from a variety of different perspectives. The perspective includes the focus of the industry, the focus of the number of distribution by country, the focus of the year of publication and the focus of the number of publishers. In fact, this is useful for all types of manufacturing industries to find solutions to problems. The paper also provides advantages for researchers next to add to the literature.
ANALISIS KUALITAS LAYANAN PENDIDIKAN DENGAN MENGGUNAKAN INTEGRASI METODE SERVQUAL DAN QFD: STUDI KASUS SEKOLAH YASPORBI Deny Wibisono
Operations Excellence: Journal of Applied Industrial Engineering Vol 9, No 1, (2017): OE Maret 2017
Publisher : Universitas Mercu Buana

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Abstract

The application of quality management education that is popular with the term Total Quality Education (TQE) emphasis on finding that is consistent with the continuous improvement to achieve customer needs and satisfaction. This study aims to assist the school management in evaluating the quality of services, direct remediation efforts to improve service attributes weak. The study was conducted in SMA YASPORBI by integrating two different methods, namely SERVQUAL and QFD. Servqual identify the strengths and weaknesses of the quality of service, QFD translates into a customer's desire to do a technical response by the management of the school. Obtained as many as 11 educational service attributes that should be fixed on the 32 attributes of existing educational services with two attributes is a priority repairs, which teachers help students choose college majors that fit their talents and interests of students and their training in dealing with the selection of new admissions. In the House of Quality Level 2 obtained four technical response to the priorities to be developed by the school management to meet the wants and needs of customers, namely training, workshops, and educational seminars, and school linkages with institutes of psychology, learning systems moving class, and compiled a book program of activities for the school year.
Analisis diskriminan faktor kecemasan karyawan menghadapi dampak Pandemi Covid-19: Kasus perusahaan manufacturing dan jasa survey Setiawan San; Welly Atikno; Suratno Suratno
Operations Excellence: Journal of Applied Industrial Engineering Vol 12, No 2, (2020): OE Juli 2020
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/oe.2020.v12.i2.006

Abstract

At the beginning of 2020 the world was shocked by the corona virus pandemic (Covid-19) which infected almost all countries in the world. In Indonesia this has an impact on the manufacturing industry sector and survey services. Through this phenomenon, researchers want to look at human psychological factors, how anxious they are about the impact of covid-19, which can lead to potential infection, reduced personal income, companies going bankrupt, massive layoffs, reduced need for staples, and communication between employees which is obstructed. The study design used a cross sectional approach by distributing questionnaires to 220 employees, from the manager, supervisor and staff level using the Discriminant analysis method so that the discriminant function to determine the level of anxiety evaluation was D = -0.003 + 0.634x1 + 0.696x3 - 0.520x4 + 0.168 x5 - 0.864x7.
ANALISIS FAKTOR-FAKTOR YANG MEMPENGARUHI KEUNGGULAN BERSAING UNTUK MENINGKATKAN KINERJA PERGURUAN TINGGI SWASTA (PTS) PADA UNIVERSITAS DI JAKARTA BARAT Helena Sitorus
Operations Excellence: Journal of Applied Industrial Engineering Vol 7, No 2, (2015): OE Juli 2015
Publisher : Universitas Mercu Buana

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Abstract

Abstract. High competition among Private Higher Education at PrivateUniversities in West Jakarta requires competitive advantage and thereby enhancesperformance of Private Higher Education as seen from the number of studentachievement. This research was done by developing a model to examine andanalyze the effect of market orientation, program innovation, environmentaladaptability, promotion, and reputation on competitive advantage. The populationin this research is the head of study program as well as the structural officer ofPrivate University in West Jakarta and the sample taken is 123. Instrumentanalysis of data used is Structural Equation Modelling (SEM) in AMOS 21.0program. The result shows that market orientation, program innovation,promotion, and reputation has positive and significant effect on competitiveadvantage. Similarly, competitive advantage also has positive and significanteffect on performance of Private Higher Education. Environmental adaptabilityhas only positive but not significant effect on competitive advantage.The mostdominant factor affecting competitive advantage is reputation. This research statesa policy that needs to be done is focusing on the application of reputation,program innovation, market orientation, and promotion to achieve competitiveadvantage in enhanching performance of Private Higher Education.Keywords: competitive advantage, environmental adaptability, marketorientation, program innovation, promotion, performance, reputation.
Penurunan tingkat cacat p-tank di line assembling 4 alumunium radiator dengan metode PDCA: Studi Kasus di PT. Denso Indonesia Umar Alfyanto
Operations Excellence: Journal of Applied Industrial Engineering Vol 11, No 2, (2019): OE Juli 2019
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/oe.v.11.2.2019.021

Abstract

The The high competition between products requires companies to provide the best for their consumers. Quality is one guarantee that must be given and fulfilled by the company to customers. The purpose of this study was to analyze the causes of P-tank defects and recommend countermeasures to prevent the recurrence of P-tank defects in the assembly line 4 of the Aluminum Radiator division using the PDCA method. Case studies carried out at PT. Denso Indonesia for the period January 2018 - March 2018.  Based on the research and data collection in the field it was found that the p-tank NG level was around 0.7 percent and be reduced to 0.4 percent.
Strategi implementasi Sistem Manajemen K3 yang berkelanjutan pada perusahaan pembangkit listrik Indonesia Sudiyono Sudiyono; Sawarni Hasibuan
Operations Excellence: Journal of Applied Industrial Engineering Vol 11, No 2, (2019): OE Juli 2019
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/oe.v11.2.2019.025

Abstract

Tujuan penelitian ini mengembangkan strategi implementasi K3 pada perusahaan pembangkit listrik secara berkelanjutan berdasarkan analisis kondisi internal dan eksternal perusahaan. Metode penelitian yang digunakan adalah metode deskriptif kualitatif dengan jenis penelitian studi kasus. Teknik pengumpulan data dilakukan melalui observasi, penyebaran kuesioner, dan wawancara.  Data-data yang diperoleh dianalisis menggunakan matriks IFE, EFE, IE, dan SWOT. Prioritas pengembangan strategi dilakukan melibatkan stakeholder pada forum FGD. Hasil analisis matriks IE menunjukkan posisi perusahaan pada Sel - I (grow and build). Kekuatan utama perusahaan adalah pada komitmen manajemen, dukungan anggaran dan SDM, sementara kelemahan utama terletak pada masalah konsistensi.  Berdasarkan hasil FGD disepakati 5 strategi yang dipilih untuk diterapkan pada kasus perusahaan pembangkit listrik, yaitu Penguatan komitmen untuk meningkatkan implementasi SMK3, Peningkatan Konsistensi dalam penerapan SMK3, Penyempurnaan  perangkat aturan/prosedur dengan memuat aspek  K3 secara rinci, Peningkatan program edukasi dan sosialisasi secara komprehensif dan Penegakan sanksi terhadap pelanggaran aturan K3. Perusahaan perlu mengkader lebih banyak SDM yang berkompeten dalam bidang K3 untuk mengantisipasi rotasi dan promosi pegawai akibat organisasi perusahaan yang dinamis. Perusahaan memiliki peluang meraih penghargaan K3 yang dapat menjadi sarana promosi bagi perusahaan, yaitu akan menaikan citra perusahaan sehingga dapat meningkatkan daya saing perusahaan.
PENINGKATAN NILAI OVERALL EQUIPMENT EFFECTIVENESS (OEE) MESIN INJECTION MOLDING DI PERUSAHAAN BEVERAGE PACKAGING Jumattul Koip
Operations Excellence: Journal of Applied Industrial Engineering Vol 10, No 2, (2018): OE Juli 2018
Publisher : Universitas Mercu Buana

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Abstract

Increased investment in the beverage industry sector has boosted the growth of the beverage industry while impacting the size of beverage packaging needs in Indonesia. PT. Indo Tirta Abadi as a company engaged in beverage packaging supply chains for the largest beverage companies in Indonesia seeks to maximize the company's performance to become the leading beverage packaging manufacturer in Indonesia. The problem is that the Injection Husky-8 engine that produces PET-Preform as the company's flagship product has increased the number of pending products and caused losses for the company. The aim of this study was to improve the achievement of OEE on the 8-Husky Injection machine. Analysis of the six big losses and fishbone diagrams is used to identify losses and their causes, then FMEA and 5W1H are used as tools to determine priority recommendations for improvements based on the level of risk of causing losses. The existing OEE value of Injection machines is 92.40%. This achievement is quite good when compared to word-class OEE but has not yet achieved the company's target. Based on the analysis, the dominant factors that have not achieved the OEE target are defects in process & rework and reduced speed. Priority improvements are needed, namely overcoming the crust of the barrel material and the burning runner at start-up, overcoming the high tower cooling temperature, and overcoming high feed temperature by purging with undried resin during engine startup, periodic cleaning and maintenance processes on the cooling unit tower, and install Premixer in feedthroath.
Supply chain management performance measurement in the development of Indonesian new capital city using SCOR method Bambang Handoko; Angga Widyas Swara
Operations Excellence: Journal of Applied Industrial Engineering Vol 12, No 1, (2020): OE Maret 2020
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/oe.2020.v12.i1.006

Abstract

The current issue of the Indonesian people is that there is a discussion about the discourse of moving the new capital city.  The process of moving capital city requires a lot of qualified human and material resources, but whether we can see whether it is possible for the capital city to move in a very short time. Logistics and supply chains are two things that are not separated in the process of moving goods and services. Supply chain management in the construction of new capital city includes material, heavy equipment, human resource   services and suppliers. The objective of this research is to develop the framework of supply chain performance measurement using SCOR method. Through SCOR research, can be traced anywhere that needs to produce more in terms of human resources and materials needed in the future, then the government needs to build a framework of indicators that must be achieved and targeted.
ANALISA PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN NASABAH DAN LOYALITAS NASABAH PADA SALAH SATU BANK SWASTA DI JAKARTA Tashia Augusta Schuurman
Operations Excellence: Journal of Applied Industrial Engineering Vol 7, No 1, (2015): OE Maret 2015
Publisher : Universitas Mercu Buana

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Abstract

Abstract. Banking at the present time is required to further improve its service,whereas customers are increasingly improving their mobility and needs. Servicein the banking industry is a very important thing in determining their success inthe face of competition. Quality of service is very influential on customersatisfaction and loyalty. The existence of decrease in the number of customers, adecrease in the amount of good incomes from savings, deposits and loans, also anincrease in the number of customers who complain significantly occur at thisprivate bank. This study was conducted to determine the effect of service qualityon customer satisfaction and loyalty on one Private Bank branches in CentralJakarta. The respondent in this study are the customers of the private bank inCentral Jakarta branch where the total number of customer at the private bankbranch in Central Jakarta are as many as 112 customers. The number ofrespondents in this study set out 88 respondents using a sampling technique calledpurposive sampling with slovin formula. This study uses analysis with the help ofthe SMART PLS program to determine the effect between service quality,customer loyalty and customer satisfaction, in addition, this study also uses thePearson r correlation with SPSS to determine the relationship between eachdimension. The results obtained from this study show that: 1) the quality ofservice gives positive and significant effect on customer satisfaction, 2) thecustomer satisfaction does not give positive and significant effect on customerloyalty, 3) the quality of service gives positive and significant effect on customerloyalty. The recommendation for this private bank in Central Jakarta branch is toimprove the quality of services provided to customers starting from theimprovement of the employee's performance, system improvement, andtechnology improvement so that the customer is satisfied and loyal to this privatebank.Keywords: Service Quality, Customer Satisfaction, Customer Loyalty, SMARTPLS

Page 11 of 32 | Total Record : 317

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