Article Per Year (5 Year)
p-Index From 2021 - 2026
2.094
P-Index
This Author published in this journals
All Journal Jurnal Komunikasi Ikatan Sarjana Komunikasi Indonesia Jurnal Bina Praja Jurnal Ilmu Komunikasi THE COMMERCIUM Proceedings of Jogjakarta Communication Conference (JCC) ICPE
Teguh Dwi Putranto
Universitas Negeri Surabaya
Humanities Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Social Sciences

Published : 15 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 15 Documents
Search

 1   2 
Uncertainty, Everyday Mobility, and Urban Citizenship: Civic Storytelling of Public Transport Use in Surabaya, Indonesia Dwi Prasetyo; Teguh Dwi Putranto; Ade Firmannandya
Jogjakarta Communication Conference (JCC) Vol. 4 No. 1 (2026): The 7th Jogjakarta Communication Conference (JCC)
Publisher : Jogjakarta Communication Conference (JCC)

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Public transportation is often evaluated through technical indicators such as punctuality, coverage, affordability, and integration. However, these approaches do not fully capture how mobility is experienced in everyday urban life. This article examines how users of the Suroboyo Bus and Wira-Wiri Feeder services in Surabaya interpret and narrate their daily journeys, and assesses civic storytelling as an analytical lens for revealing the gap between transportation modernization policy narratives and the realities of use. This study employs an interpretive qualitative case study that combines phenomenological sensitivity, narrative inquiry, and contextual observation. Eight active users were interviewed in depth regarding their entire travel chain, from accessing the service to arriving at their destination. The findings indicate that uncertainty constitutes a central condition shaping everyday mobility experiences. User evaluations are not limited to in-vehicle experiences, but encompass stages of access, waiting, boarding, intermodal transfer, and arrival. Participants’ narratives are structured around five interrelated themes: distributed security, everyday adaptation, experienced accessibility, emotional burden, and the construction of citizenship. The most positive assessments are directed toward the bus interiors, while negative experiences are concentrated at the periphery of the system, particularly along access routes, waiting points, and transfer processes. This article argues that public transportation functions as an infrastructure of experience, emotion, and urban citizenship, and underscores the importance of more human-centered transportation evaluations that incorporate users’ lived experiences and narrative evidence.
Integrated Marketing Communication dalam Pembentukan Brand awareness pada Brand Coffee shop Delapan Meter Mojokerto Nadya Fitrah Budiarti; Teguh Dwi Putranto
The Commercium Vol 10 No 3 (2026): The Commercium - Juli 2026
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/tc.v10i3.82136

Abstract

Pertumbuhan usaha kedai kopi di Indonesia menunjukkan peningkatan yang signifikan. Peningkatan tersebut mencerminkan tingginya minat masyarakat terhadap usaha kedai kopi. Pertumbuhan yang pesat di berbagai wilayah turut mendorong munculnya banyak kedai kopi yang beroperasi dalam jarak yang relatif berdekatan. Kondisi tersebut pada akhirnya menciptakan persaingan yang semakin ketat karena pelaku usaha menawarkan produk serta pengalaman konsumsi yang relatif serupa kepada segmen pasar yang sama. Kondisi tersebut menuntut pelaku usaha untuk membangun kesadaran merek (brand awareness) yang kuat agar mereknya dapat dikenal dan diingat oleh konsumen di tengah banyaknya pilihan yang tersedia. Salah satu strategi yang dapat digunakan untuk mencapai tujuan tersebut adalah Integrated Marketing Communication (IMC) yang memungkinkan penyampaian pesan merek secara konsisten melalui berbagai saluran komunikasi. Berdasarkan fenomena tersebut, penelitian ini bertujuan untuk menganalisis peran IMC dalam pembentukan brand awareness pada Coffee shop Delapan Meter Mojokerto. Penelitian ini menggunakan pendekatan kualitatif dengan metode studi kasus. Informan penelitian terdiri atas pihak internal Delapan Meter yang terlibat dalam aktivitas komunikasi pemasaran serta pelanggan sebagai informan eksternal. Data dikumpulkan melalui wawancara mendalam, observasi, dan dokumentasi, kemudian dianalisis menggunakan teknik pencocokan pola. Hasil penelitian menunjukkan bahwa peran IMC dalam pembentukan kesadaran merek Delapan Meter Mojokerto di dominasi oleh periklanan digital, hubungan masyarakat berbasis komunitas, dan penjualan personal. Ketiga aktivitas tersebut dijalankan secara konsisten sehingga mampu meningkatkan pengenalan dan ingatan konsumen terhadap merek Delapan Meter
KOMUNIKASI ORGANISASI DALAM MENINGKATKAN KINERJA KARYAWAN HOTEL SHANGRI-LA SURABAYA Angelica Widya Sugiarto; Teguh Dwi Putranto
The Commercium Vol 10 No 3 (2026): The Commercium - Juli 2026
Publisher : Universitas Negeri Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/tc.v10i3.82429

Abstract

Penelitian ini bertujuan untuk mengetahui bagaimana komunikasi organisasi yang diterapkan oleh Hotel Shangri-La Surabaya berperan dalam meningkatkan kinerja karyawan. Penelitian ini menggunakan pendekatan kualitatif dengan metode studi kasus, serta teknik pengumpulan data melalui wawancara mendalam terhadap enam narasumber dari berbagai divisi hotel dan observasi mendalam. Hasil penelitian menunjukkan bahwa Hotel Shangri-La Surabaya mengimplementasikan berbagai bentuk komunikasi organisasi, baik vertikal, horizontal, maupun diagonal, dengan memanfaatkan jalur formal maupun informal. Beragam media komunikasi seperti briefing, WhatsApp Group, HT, sistem Opera, dan aplikasi internal digunakan untuk mempercepat alur informasi serta mendukung efektivitas kerja karyawan. Komunikasi vertikal dijalankan secara dua arah melalui instruksi, evaluasi, dan pemberian umpan balik, sedangkan komunikasi horizontal dan diagonal berperan dalam memperkuat koordinasi antar divisi, khususnya dalam penyelenggaraan event dan pelayanan kepada tamu. Sementara itu, komunikasi informal menciptakan kedekatan interpersonal yang membantu membangun lingkungan kerja yang kondusif. Praktik ini sejalan dengan pendekatan human relation, yang menekankan pentingnya perhatian pada hubungan sosial dan emosional karyawan, sekaligus mendukung perspektif human resources, yang melihat karyawan sebagai sumber daya berharga yang perlu diberdayakan dan dilibatkan secara aktif. Temuan penelitian ini membuktikan bahwa komunikasi organisasi yang efektif tidak hanya meningkatkan kinerja karyawan, tetapi juga memperkuat loyalitas dan menjaga eksistensi Hotel Shangri-La Surabaya di tengah persaingan industri perhotelan yang semakin kompetitif    
Dinamika Komunikasi Interpersonal dan Keharmonisan Keluarga: Tinjauan Sistematis Berbasis PRISMA Firyal Grahita Monica; Teguh Dwi Putranto
MUKASI: Jurnal Ilmu Komunikasi Vol. 4 No. 3 (2025): Agustus 2025
Publisher : Yayasan Pendidikan Penelitian Pengabdian Algero

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54259/mukasi.v4i3.4410

Abstract

Interpersonal communication has an important role in shaping and maintaining harmonious relationships between children and parents in the family. as social beings we need to communicate. In the context of family, interpersonal communication is not only a means of conveying messages, but as a foundation for forming emotional bonds. This study aims to understand in depth how interpersonal communication contributes to the harmonious relationship between children and parents, as well as how social challenges affect these dynamics. This research uses the literature review method with the PRISMA model. The literature search was conducted with documentation. Documentation was conducted through the Google Scholar database with keywords used including interpersonal communication and family relationships, interpersonal communication and parents and children, communication in the family and emotional closeness. The search process was limited to publications between 2024 and 2025 to ensure compatibility with recent research developments in the field of family communication. At the identification stage, the search yielded nine articles. This study found that healthy interpersonal communication characterized by openness, empathy, and consistent emotional presence can improve children's emotional attachment and ability to establish social relationships. Conversely, communication barriers can lead to misunderstandings, emotional distance, and conflict between family members. Therefore, strengthening adaptive and responsive interpersonal communication patterns is the key to building a harmonious family in the midst of the dynamics of the times.
Koordinasi SPPG Sekolah dalam Program Makan Siang Bergizi Gratis (MBG) di Indonesia: Studi Kasus di Bojonegoro, Jawa Timur Dwi Prasetyo; Oni Dwi Arianto; Ade Firmannandya; Teguh Dwi Putranto
Jurnal Bina Praja Vol 18 No 1 (2026)
Publisher : Research and Development Agency Ministry of Home Affairs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21787/jbp.18.2026.2955

Abstract

This study examines coordination between schools and the Nutrition Food Production Center (SPPG) in implementing Indonesia’s Free Nutritious Meal Program (MBG) in Bojonegoro Regency, East Java, across schools with diverse operational capacities. This study uses integrated qualitative methods by highlighting governance processes—role allocation, communication flows, decision-making, and reporting—rather than impact indicators. Data were generated through purposive focus group discussions with school principals, teacher MBG coordinators, SPPG managers and operational staff, and school committee representatives or parents, and triangulated with relevant program documents. Transcripts were analyzed thematically using iterative coding. Findings show coordination is mainly operational and weakly institutionalized: schools act as passive recipients, while SPPG controls menu selection, production, and logistics, yielding asymmetric, largely one way information exchange. Communication and problem reporting rely on informal messaging and brief delivery-time interactions, with limited documentation, unclear pathways, and inconsistent feedback. These governance gaps contribute to recurring delivery delays, unannounced menu changes, inadequate accommodation for dietary restrictions, and increased administrative workload for schools. They also intensify parental concerns regarding food quality and safety and influence student acceptance, thereby undermining program legitimacy. The study concludes that implementation quality depends on strengthening local coordination capacity through regular coordination forums, standardized reporting and feedback protocols, clearer role and accountability structures, and ongoing technical support aligning centralized standards with context-sensitive adaptation. Institutionalizing coordination would enable the school SPPG network to transition from reactive delivery to continuous improvement, supporting transparent learning, effective risk management, and sustained community buy-in over time.
Co-Authors Ade Firmannandya Agustinus Rusdianto Berto Aliffifo Reksa Ryzqyh Nesa Angelica Widya Sugiarto Anisa Fauziah Aminy Dwi Prasetyo Endah Murwani Fauzia Naswa Aprita Firyal Grahita Monica Maulana Hafiizh Muhammad Putra Nadya Fitrah Budiarti Nur Rahma Izzati Salsabilla Oni Dwi Arianto Tia Saraswati