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PENGARUH KUALITAS LAYANAN INTERNAL TERHADAP KEPUASAN KERJA DAN KINERJA PEGAWAI DENGAN KESEJAHTERAAN PEGAWAI SEBAGAI VARIABEL MEDIASI (STUDI PADA PERAWAT UPTD RUMAH SAKIT UMUM DAERAH KABUPATEN KONAWE KEPULAUAN) Loly Saputri Lirang; Sinarwaty; Wahyuniati Hamid; Dzulfikri Azis Muthalib
Journal Economics Technology And Entrepreneur Vol 5 No 2 (2026): ECOTECHNOPRENEUR : JOURNAL ECONOMICS, TECHNOLOGY AND ENTREPRENEUR
Publisher : Pusat Studi Ekonomi, Publikasi Ilmiah dan Pengembangan SDM

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62668/ecotechnopreneur.v5i2.2788

Abstract

This research aims to understand and explain the Effect of Internal Service Quality on Employee Performance and Job Satisfaction with the Mediation of Employee Welfare at the Regional General Hospital of Kabupaten Konawe Kepulauan. The approach used in this research is a quantitative approach (positivism). The population in this study consisted of all nurses serving at the Regional General Hospital of Konawe Kepulauan Regency, totaling 50 people. Considering the limited population size, the entire population was used as respondents (census). Data processing and analysis in this research were carried out using the Partial Least Square (PLS) 4.0 software. The results of this study indicate that Internal Service Quality has a positive and significant effect on Job Satisfaction. Internal Service Quality has a positive and significant effect on Employee Welfare. Internal Service Quality has a positive and significant effect on Employee Performance. Employee Welfare has a positive and significant effect on Job Satisfaction. Employee Welfare has a positive and significant effect on Employee Performance. Employee Welfare acts as a partial mediation variable in the relationship between Internal Service Quality and Job Satisfaction. Furthermore, Employee Welfare also acts as a partial mediation variable in the relationship between Internal Service Quality and Employee Performance.
Implementasi Strategi sebagai Proses Integratif: Pengorganisasian, Penataan SDM, Kepemimpinan, dan Pembelajaran-Kontrol Sinarwaty; Darmawati Darmawati; Kristian Tandabioh; Risman Risman
CENDEKIA : Jurnal Penelitian dan Pengkajian Ilmiah Vol. 3 No. 10 (2026): CENDEKIA : Jurnal Penelitian Dan Pengkajian Ilmiah, Oktober 2026
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/cendekia.v3i10.3119

Abstract

Strategy implementation is a critical point that determines whether strategic choices actually result in changes in organizational performance. This article aims to compile an integrative synthesis of how strategy is translated into action through four layers of mechanisms: strategy translation, organizational architecture, human orchestration, and learning-control. The research uses an integrative literature review method with the main sources Chapter 9 and Chapter 10 Wheelen and Hunger (2012), which are enriched by fourteen reputable scientific articles on strategy implementation, organizational design, middle management, leadership, culture, dynamic capabilities, and digital transformation. The analysis is carried out through concept extraction, mechanism grouping, cross-source comparison, and propositional synthesis. The results show that the effectiveness of implementation is primarily determined by the horizontal alignment between programs, budgets, processes, structures, capabilities, incentives, and cultures, as well as vertical alignment between corporate goals, unit goals, and individual behavior. Structure and staffing should not be treated as final administrative decisions, but rather as organizational hypotheses that are continuously tested through initial indicators, results, and feedback. The role of middle managers, sensemaking, emotion regulation, and data governance are becoming increasingly important in digital transformation. The article proposes a four-layer framework that can be used for the diagnosis of implementation readiness and the development of an empirical research agenda. digital.
PENGAMBILAN KEPUTUSAN STRATEGIK UNTUK INOVASI PRODUK HIJAU PADA UMKM KULINER KENDARI: PERAN STRUKTUR KEPEMIMPINAN DAN KOMPETENSI MANAJERIAL Sinarwaty; Triwulandari Nehru Putri; Windayani Windayani; Ririk Ririk
SINERGI : Jurnal Riset Ilmiah Vol. 3 No. 10 (2026): SINERGI : Jurnal Riset Ilmiah, Oktober 2026
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/sinergi.v3i10.3120

Abstract

Culinary SMEs are a major pillar of local economies, yet adoption of green product innovation in this sector remains hindered by limited environmental literacy, weak incentive systems, and limited managerial capacity of owners. This article develops a conceptual framework on strategic decision-making for green product innovation in culinary SMEs in Kendari, highlighting the roles of leadership structure and managerial competence. An integrative literature review was conducted, grounded in strategic management concepts from Wheelen and Hunger (2012), enriched by ten contemporary articles on green innovation, green leadership, managerial competence, and SMEs. Analysis involved concept extraction, thematic coding, cross-source comparison, and propositional synthesis. Results yield a four-layer framework: (1) green environmental scanning; (2) modes of strategic decision-making; (3) leadership structure as governance orchestrator; and (4) managerial competence as implementation driver. Findings show that at SME scale, business owners assume dual roles as board and senior management, making owner vision quality and managerial competence the primary determinants of successful green product innovation. The article proposes a future empirical research agenda for culinary SMEs in Kendari by field-testing this four-layer framework.