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Mediator analysis job satisfaction: The relationship between work life balance and turnover intentions Wahid Sumarjo; Dedeh Kurniasih; John Chaidir; Tajudin Tajudin; Surya Alam
Indonesia Auditing Research Journal Vol. 15 No. 2 (2026): June: Auditing, Finance, IT Plan, IT Governance, Risk
Publisher : Institute of Accounting Research and Novation (IARN)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/arj.v15i2.660

Abstract

This study aims to analyze the effect of work-life balance on turnover intention with job satisfaction as a mediating variable in employees of PT San Fang Indonesia. This study used a quantitative approach with saturated sampling techniques involving 95 respondents. Data were collected through a Likert scale questionnaire and analyzed using the PLS-SEM method with SmartPLS 4. The results of the study show that work-life balance has a negative and significant effect on turnover intention, as well as a positive and significant effect on job satisfaction. Job satisfaction has also been shown to have a significant negative effect on turnover intention. In addition, job satisfaction plays a significant mediator in the relationship between work-life balance and turnover intention. These findings indicate that improving work-life balance not only directly decreases employee exit intentions, but also through increased job satisfaction. This research emphasizes the importance of organizational policies that support work-life balance to increase job satisfaction and reduce turnover rates. The results of this study make an empirical contribution to the development of human resource management strategies, especially in the manufacturing sector.
The Influence of Education, Length of Service and Workload on Employee Performance at the Serang District Health Office Acih Acih; Siti Oni Isnenti; Ahmad Enuh; Abdurrohman Abdurrohman; Surya Alam
Enrichment : Journal of Management Vol. 15 No. 6 (2026): Management Science And Field
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/enrichment.v15i6.2463

Abstract

This study investigated how education level, length of service, and workload affect employee performance at the Serang Regency Health Office. Employing a quantitative descriptive–causal approach, the research used a census method involving all 92 civil servants to ensure full population representation. Data collection relied mainly on structured questionnaires with a five-point Likert scale, supported by interviews, direct observations, and document review. The data were analyzed using descriptive statistics and multiple linear regression with SPSS software, following validity, reliability, and classical assumption testing to ensure the suitability of the regression model. The results demonstrate that education level and length of service have positive and statistically significant effects on employee performance, indicating that higher educational attainment and longer work experience contribute to better performance outcomes. In contrast, workload shows a significant negative effect, suggesting that excessive or poorly managed workloads hinder effectiveness and productivity. Simultaneously, all three variables significantly influence performance, with the model explaining 62.7% of performance variance. Education emerged as the most influential positive factor, while workload was the strongest negative determinant, emphasizing the importance of integrated human resource policies that balance capability development and workload management