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All Journal Jurnal Manajemen Pendidikan Jurnal Pengabdian Masyarakat dan Riset Pendidikan Journal of Social Service and Empowerment
Muhamad Fadholi
Universitas Negeri Jakarta
Humanities Decision Sciences, Operations Research & Management Education Languange, Linguistic, Communication & Media Mathematics Social Sciences Other

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Implementasi Program Literasi Digital Dalam Pengembangan Media Ajar Guru Madrasah Ibtidaiyah Di Kecamatan Klari: Penelitian Gelar Gelora Mestika; Winda Dewi Listyasari; Muhamad Fadholi; Nurhattati Fuad
Jurnal Pengabdian Masyarakat dan Riset Pendidikan Vol. 4 No. 2 (2025): Jurnal Pengabdian Masyarakat dan Riset Pendidikan Volume 4 Nomor 2 (October 202
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jerkin.v4i2.3762

Abstract

This study aims to evaluate the implementation of a digital literacy program for Madrasah Ibtidaiyah teachers in Klari District, particularly in the development of digital based teaching media. This program was designed in response to the need to improve digital literacy among madrasah educators in line with developments in information technology. Post-test results indicate a significant improvement in teachers' understanding and skills in utilizing technology as a learning medium. The implications of this research suggest that the digital literacy program is effective in promoting the quality of learning at the Madrasah Ibtidaiyah level.
Digital Transformation in the Education Sector: The Role of MIS Integration in Driving Operational Efficiency and Competitive Advantage Muhamad Fadholi; Siti Zulaikha; Fawzul Arifin
Jurnal Manajemen Pendidikan Vol. 16 No. 2 (2025): Jurnal Manajemen Pendidikan
Publisher : Universitas Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The rapid digital transformation driven by Industry 4.0 and Society 5.0 has placed significant pressure on educational institutions to modernize their operations. While Management Information Systems (MIS) are widely recognized as essential for centralizing and streamlining institutional processes, many schools continue to rely on fragmented, siloed systems that limit efficiency and strategic impact. Previous studies have largely focused either on individual perceptions of technology use or on student outcomes, leaving a gap in understanding how MIS integration holistically influences institutional performance. This study addresses that gap by examining the integration of digital technologies within MIS and its impact on both operational efficiency and competitive advantage in the education sector. Using a qualitative, instrumental case study design, data were gathered from five Jakarta-based schools through interviews, observations, and document analysis. Findings indicate that moving from isolated systems to an integrated, cloud-based MIS enhanced efficiency across time, cost, and workflows, while also ensuring higher data accuracy and enabling evidence-based decision-making. These gains directly translated into stronger institutional reputation, improved stakeholder services, and greater organizational agility. Success was strongly supported by visionary leadership and comprehensive training, whereas resistance to change, technical glitches, and infrastructural limitations posed challenges. The study contributes a holistic, empirically grounded model that links MIS integration to both operational and strategic outcomes. By bridging theoretical potential with practical evidence, it offers valuable insights for educational leaders formulating digital transformation strategies.
Peningkatan Kepuasan Stakeholder Melalui Pelatihan Service Excellence Tenaga Administrasi Sekolah di Karawang Muhamad Fadholi; Rugaiyah; Rizqi Nur Afifah; Gelar Gelora Mestika; Salwa Yumna Auliya; Ghefira Bellani; Siti Zulaikha
Journal of Social Service and Empowerment Vol. 3 No. 2 (2026): Journal of Social Service and Empowerment (JOSSE)
Publisher : Politeknik Sahid

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56743/josse.v3i2.938

Abstract

Program pengabdian kepada masyarakat ini mengatasi kesenjangan kompetensi dan disrupsi komunikasi administratif pada Tenaga Administrasi Sekolah (TAS) di Yayasan Ma'had Al-Istiqlal dan madrasah binaan di Kabupaten Karawang yang memengaruhi kepercayaan publik dan mutu layanan. Berlandaskan Teori Pemangku Kepentingan dan Teori Kualitas Pelayanan (SERVQUAL), program ini mengimplementasikan Sistem Manajemen Pelayanan dan Komunikasi Administrasi Terpadu (Simpel-KAT). Metode yang digunakan adalah penelitian tindakan partisipatif melalui workshop interaktif Pelayanan Prima, simulasi penanganan keluhan berbasis metode H.E.A.T, serta penyusunan draf komunikasi digital menggunakan Google Workspace. Hasil kegiatan menunjukkan peningkatan pemahaman kognitif peserta sebesar 22% hingga 25%, tingkat keberhasilan 85% dalam simulasi resolusi konflik, serta pemangkasan waktu penyusunan administrasi hingga 60%. Selain itu, program ini sukses mengubah pola pikir TAS menjadi duta sekolah (brand ambassador) yang proaktif. Hasil tersebut menggarisbawahi pentingnya intervensi terstruktur untuk memodernisasi tata kelola non-akademik sekolah demi mewujudkan pendidikan berkualitas.
Co-Authors Fawzul Arifin Gelar Gelora Mestika Ghefira Bellani Listyasari, Winda Dewi Nurhattati Rizqi Nur Afifah Rugaiyah Salwa Yumna Auliya Siti Zulaikha Siti Zulaikha