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IMPLEMENTATION OF PUBLIC SERVICES FOR MAKING E-KTP AND FAMILY CARDS IN LAMPUNG PROVINCE FROM AN ISLAMIC PERSPECTIVE Susanto, Is; Hanif, Hanif; Fuadi, Fatih
Administratie: Jurnal Administrasi Publik Vol. 6 No. 2 (2024): Administratie: Jurnal Administrasi Publik
Publisher : Universitas Djuanda

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Abstract

This article aims to look at the implementation of public services for making E-KTP and Family Cards in Lampung Province and then look at it from an Islamic perspective. This article uses a qualitative research method with a phenomenological approach as a framework and method of analysis. The data collection stage uses interview, observation, and documentation methods. While the data analysis method uses descriptive analysis method with conclusions drawn through in-depth interview data and theories with an inductive framework. The results of this study indicate that the implementation of Public Services for Making E-KTP and Family Cards in Lampung Province can be seen from five dimensions, namely tangible, reliability, responsiveness, assurance, and empathy. Among the existing dimensions, there are several dimensions that have not been implemented optimally and some others have been implemented well. The service seen from the Islamic aspect has been in accordance with Islamic law by applying the principles of musawah, ukhuwah, muhabbah, and ta'awun in the service.
Implementation of Good Corporate Governance (GCG) Sharia in Maintaining the Sustainability of Commercial Banks in Indonesia Maulida, Reska; Safira, Isti; Fuadi, Fatih; Iqbal, Muhammad
Neo Journal of economy and social humanities Vol 4 No 4 (2025): Neo Journal of Economy and Social Humanities
Publisher : International Publisher (YAPENBI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56403/nejesh.v4i4.375

Abstract

This study aims to analyze the causal relationship between the implementation of Sharia good Corporate Governance and the long-term operational resilience of Sharia commercial banks, as well as integrating Islamic ethical concepts such as Ihsan and Maqashid Sharia into GCG performance measurement models. This study uses a normative-juridical-qualitative approach that is reinforced by quantitative-descriptive content analysis. The normative approach focused on the evaluation of the regulatory framework and the theological foundation, while the empirical analysis referred to the data of Sharia commercial banks operating in Indonesia for the period 2014-2023. Research shows that effective implementation of Sharia GCG contributes significantly to profitability (ROA) and operational resilience. The Sharia Supervisory Board (DPS) serves as a pillar of integrity with strict legal accountability. Banks that apply the Ihsan principle perform voluntary disclosure, which creates superior Trust Capital. However, the main challenge lies in the substantive implementation due to personal involvement and cultural challenges such as mental corruption. Good Sharia Corporate Governance is a non-negotiable prerequisite for the sustainability of Sharia commercial banks in the financial, ethical, and social dimensions. The effectiveness of Sharia Good Corporate Governance positions the bank to meet the dual objectives of mundane and ukhrawi accountability, with ethical transparency and Islamic Social Reporting (ISR) reporting as an important instrument in maintaining stakeholder trust.