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Consumer Trust and Online Travel Purchase Decisions in Digital Tourism: A Systematic Literature Review Carnaval Rego Rio Sidabutar; Mochammad Fahmi; Akmil Asril; Bayu Wardhana
International Journal of Business, Law, and Education Vol. 7 No. 2 (2026): International Journal of Business, Law, and Education (on progres)
Publisher : IJBLE Scientific Publications Community Inc.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56442/ijble.v7i2.1522

Abstract

Digital tourism increasingly depends on consumer confidence in platforms that mediate intangible, information-intensive, and security-sensitive transactions. However, the literature remains fragmented regarding the antecedents and behavioral functions of trust in online travel purchasing. This systematic literature review identifies the principal trust-related antecedents, examines the direct and mediating roles of trust, and maps unresolved research gaps. Following PRISMA 2020, 309 records were identified, 207 were screened after preliminary removal, 56 full-text reports were assessed for eligibility, and seven empirical studies were included in the thematic synthesis. The evidence clusters into three sets of trust-forming conditions: platform and service quality, social and informational cues, and consumer- or context-specific risk perceptions. Trust generally predicts purchase or repurchase intention and frequently mediates the effects of platform quality, authenticity, and flow experience. Nevertheless, its statistical influence is not uniform; in some settings, ratings, reviews, and e-service quality exert stronger effects. The evidence base is dominated by cross-sectional, single-platform studies and provides limited insight into post-purchase behavior and cross-market variation. Future research should employ comparative, longitudinal, and multi-platform designs and distinguish more clearly between trust as an antecedent, mediator, moderator, and outcome. For practitioners, transparent information, robust security, reliable service, and credible review systems remain central to sustainable digital tourism.
Rainfall Variability and Rice Production under Climate Change: Empirical Evidence and Climate-Smart Adaptation in Bogor Regency, Indonesia Santosa Pradana Putra Setya Negara; Rhavida Anniza Andyani; Ni Putu Vida Indriani; Akmil Asril; Lucas Nathaniel Tan; Lucas Adrian Lee; Somsak Phommasone
Jurnal Penelitian Sains Teknologi Vol. 3, No 1, January 2027
Publisher : Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/saintek.v3i1.19831

Abstract

Climate variability poses a growing challenge to rice production in Indonesia due to changes in rainfall patterns, water availability, and the increasing occurrence of extreme climatic events. This study aims to examine the relationship between rainfall variability and rice production and to identify climate-adaptation strategies for strengthening agricultural resilience. A qualitative approach combining a Systematic Literature Review (SLR), comparative analysis, and secondary-data analysis was employed. The literature review followed the PRISMA 2020 framework and synthesized 30 selected scientific studies, including three key studies used as principal synthesis sources. Secondary data on annual rainfall, ENSO conditions, harvested area, and rice production in Bogor Regency were analyzed for the 2018–2024 period.
The Role of Online Reputation-Based Trust (Google Review) In the Purchase Decision for Air Conditioner Products at Toko AC Bali Makmur Saelus Galih Permana Ciputra; Akmil Asril
International Journal of Management Science and Information Technology Vol. 6 No. 2 (2026): July - December 2026
Publisher : Lembaga Komunitas Informasi Teknologi Aceh (KITA), Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v6i2.8257

Abstract

This study aims to analyze the role of online reputation based on Google Review in building digital trust (digital trust) and its influence on consumer purchase decisions at Toko AC Bali Makmur Saelus. The study uses a qualitative approach with a case study method. Data were collected through in-depth interviews with consumers who had made a purchase after reading Google Reviews, digital observation (netnography) on the Google Business Profile, and documentation. Data analysis was carried out using the interactive model of Miles, Huberman, and Saldaña, which includes data condensation, data display, and conclusion drawing. The results show that Google Review acts as the main source of information shaping consumers' initial perceptions of business credibility. The elements most influential in building online reputation include review volume and valence, review recency (review recency), testimonial depth (testimonial depth), and business owners' responses to customer reviews. This online reputation builds digital trust through the dimensions of competence (ability), integrity (integrity), and benevolence (benevolence) thereby reducing consumers' perceived risk before making a purchase. The findings also show that Google Review functions as an ultimate filter (ultimate filter) in the alternative evaluation process, encouraging consumers to finalize their purchase decision. This study contributes to the development of studies on electronic word of mouth (e-WOM), online reputation, and digital trust for high-involvement products, and provides practical implications for MSME actors in managing their Google Business Profile as a strategy for building trust and improving purchase decisions.