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Journal : LEGAL BRIEF

Analysis of Factors Affecting the Effectiveness of Public Services in the Digital Era Velayati, Muhammad Fadillah; Ahmad, Badu
LEGAL BRIEF Vol. 13 No. 3 (2024): August: Law Science and Field
Publisher : IHSA Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/legal.v13i3.1025

Abstract

The digital era has changed the way public services are delivered, but its effectiveness depends on a variety of factors. This study uses a qualitative approach to analyze these factors, combining literature review with interviews with public service stakeholders. The study identifies three main factors influencing the effectiveness of digital public services: infrastructure and technological readiness, human resources and organizational culture, and regulations and policies. Adequate technology and digital readiness are critical, as are skilled government employees and a culture that supports innovation. Flexible regulations and supportive policies are also necessary for the success of digital public services. Research shows that increasing the effectiveness of public services in the digital era requires a holistic approach that focuses on infrastructure, human resources, and regulations. This has important implications for policymakers in developing sustainable digital transformation strategies for public services
Analysis of DKI Jakarta's APBD Fund Allocation Policy for Improving the Quality of Public Services at the City Level Rahmin W, Wa Ode; Ahmad, Badu; Rusdi, Muhammad
LEGAL BRIEF Vol. 13 No. 3 (2024): August: Law Science and Field
Publisher : IHSA Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/legal.v13i3.1056

Abstract

This study aims to analyze the effectiveness of the allocation of funds from the Jakarta Regional Revenue and Expenditure Budget (APBD) in supporting the improvement of the quality of public services at the city level. By taking a qualitative approach, data was obtained from literature studies and analysis of documents related to the management of the Jakarta Regional Budget from 2008 to 2012. The results show that although there is an increase in regional revenue and expenditure growth during this period, there are still obstacles that hinder the effectiveness of APBD fund allocation, such as budget irregularities, weak budgeting control, and political dominance in budget decision-making. However, efforts to strengthen transparency, accountability, and community participation in the budgeting process were identified as potential solutions to address these barriers. This study illustrates the importance of effective management of public funds in improving the quality of public services at the city level, especially in the context of the Jakarta Regional Budget
Effectiveness of the Jemput Bola Program at the Population and Civil Regis-tration Service of Jeneponto Regency Maharani, Muh. Ilham Adhythama; Ahmad, Badu
LEGAL BRIEF Vol. 13 No. 5 (2024): December: Law Science and Field
Publisher : IHSA Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The Integrated Pickup Program is a public service innovation carried out by the Jeneponto Regency Population and Civil Registry Office as an effort to accelerate services in order to reach all people of Jeneponto Regency to get easy and fast services to take care of population document ownership. The target of this Integrated Pickup Program is all villages in Jeneponto Regency, the main focus of this Integrated Pickup Program is villages that still have a low percentage of population document ownership. The research method in this study uses a qualitative approach that explains objects according to the facts that occur in the field, this type of research uses a descriptive type that shows a picture of what happens in the field based on facts in the field. In addition, the purpose of the Integrated Pickup Program is to provide knowledge about the importance of recording population events. With this, the purpose of this study is to determine how effective the Integrated Pickup Program is which is analyzed using Duncan's effectiveness theory quoted by Richard M. Steers (1985:53) which includes, 1) achievement of goals, 2) integration, 3) adaptation.