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ANALISIS PENGARUH E-SERVICE QUALITY, KUALITAS INFORMASI DAN PERSEPSI KEMUDAHAN TERHADAP E-LOYALTY DENGAN E-SATISFACTION SEBAGAI VARIABEL INTERVENING (Studi Pada Pelanggan Lazada Indonesia) Riza, Saiful; Sutopo, Sutopo
Diponegoro Journal of Management Volume 6, Nomor 4, Tahun 2017
Publisher : Faculty of Economics and Business Diponegoro University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (132.111 KB)

Abstract

This research aim to examine and analyze effect of e-service quality, information quality and ease of use to e-loyalty with e-satisfaction as Intervening variables (Studies on B2C e-commerce Lazada Indonesia customer). This research did through the distribution of questionnaires to 115 Lazada Indonesia customer in Semarang with random sampling method. This research used software SPSS Statistic 22. The technique of data testing in this research includes validity test, reliability test, the classical assumption test, path analysis that is development of multiple linear regression and sobel test to examine mediation effect from independent variabel to dependent variabel.The result of this research indicates that: e-service quality has positive effect and significant to e-satisfaction, information quality has positive effect and significant to e-satisfaction, ease of use has positive effect and significant to e-satisfaction, e-service quality has positive effect and significant to e-loyalty, information  quality has positive effect and significant to e-loyalty, ease of use has positive effect but not significant to e-loyalty, and e-satisfaction has a positive and significant effect on e-loyalty. The sobel test shows that e-satisfaction can mediate the effect of e-service quality, information quality, ease of use to e-loyalty
THE INFLUENCE OF BENSON RELAXATION TECHNIQUE ON PAIN REDUCTION IN PATIENTS AFTER CESAREAN SECTION SURGERY Desreza, Nanda; Riza, Saiful; Zarita, Nofrida
INTERNATIONAL JOURNAL ON ADVANCED TECHNOLOGY, ENGINEERING, AND INFORMATION SYSTEM Vol. 3 No. 2 (2024): MAY
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/ijateis.v3i2.867

Abstract

A Caesarean Section (C-section) is a surgical procedure in which a fetus is delivered through an incision made in the abdominal and uterine walls, provided that the uterus is intact, and the fetus weighs more than 500 grams. Abdominal incisions can cause pain. One non-pharmacological therapy that can be employed to alleviate post-operative abdominal pain in C-section patients is Benson Relaxation Therapy. This study aims to investigate the impact of Benson Relaxation Therapy on Pain Reduction in Post-Operative C-Section Patients. This research is categorized as a quasi-experimental study using a one-group pretest-posttest design approach. Data collection took place from August 15th to 26th, 2022, involving a population of 15 post-C-section mothers. Data were collected using both primary and secondary sources and analyzed using the Wilcoxon test, as well as univariate and bivariate analysis techniques. The study results showed a significant difference in pain levels before and after the administration of Benson Relaxation Therapy, with a p-value of 0.000 (<0.05). It is hoped that this research will enhance postpartum mothers' awareness of pain-reduction therapies, prompting them to consult healthcare professionals (doctors and nurses) and participate in seminars or workshops organized by relevant institutions.
THE EFFECT OF PROGRESSIVE MUSCLE RELAXATION ON THE REDUCTION OF BLOOD SUGAR LEVELS IN TYPE II DIABETES MELLITUS PATIENTS IN KAJHU VILLAGE, BAITUSSALAM DISTRICT, ACEH BESAR REGENCY Desreza, Nanda; Safitri, Widya; Riza, Saiful
INTERNATIONAL JOURNAL ON ADVANCED TECHNOLOGY, ENGINEERING, AND INFORMATION SYSTEM Vol. 3 No. 4 (2024): NOVEMBER
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/ijateis.v3i4.971

Abstract

The prevalence of Type 2 Diabetes Mellitus in Indonesia continues to escalate annually, with unhealthy dietary habits and insufficient physical activity identified as contributing factors to the rise in cases. Among the various approaches to mitigate the impact of Diabetes Mellitus, Progressive Muscle Relaxation therapy has emerged as a potential intervention. This study aims to assess blood sugar levels before and after the application of Progressive Muscle Relaxation therapy in patients with Type 2 Diabetes Mellitus in Kajhu Village, Baitussalam District, Aceh Besar, for the year 2023 Utilizing quantitative research methods, the study adopts a quasi-experimental design, specifically a one-group pretest and posttest design, providing treatment to respondents. Purposive sampling, based on predetermined criteria, is employed to select 12 respondents for the study, which is conducted from July 24 to August 6, 2023. The findings reveal a significant effect of Progressive Muscle Relaxation in reducing blood sugar levels in Type II Diabetes Mellitus patients, as evidenced by a p-value of 0.000. The researchers anticipate that the outcomes of this study will contribute to enhancing information, knowledge, and skills among the respondents. These findings may pave the way for further understanding and implementation of Progressive Muscle Relaxation therapy as a valuable adjunct in the management of Type 2 Diabetes Mellitus.
Factors Related to the Implementation of Discharge Planning by Nurses in the Inpatient Ward of BLUD RSUD Meuraxa, Banda Aceh City S, Muhammad Iqbal; Syukriadi, Syukriadi; Roslina, Roslina; Riza, Saiful
Journal of Midwifery and Nursing Vol. 6 No. 2 (2024): May: Health Science
Publisher : Institute Of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/jmn.v6i2.5081

Abstract

The implementation of discharge planning is crucial in nursing care, as the continuity of care becomes an imperative that nurses must execute optimally, thereby influencing service quality. The implementation of discharge planning serves as a benchmark for continuous patient care from admission to discharge. The research aims to identify factors associated with the implementation of discharge planning by nurses in the ward. This research adopts a quantitative analytical design with a cross-sectional approach. The study was conducted from August 15th to 21st, 2023. The population consisted of all practicing nurses, totaling 272 nurses, with a sample size of 73 respondents selected using lottery technique. Data analysis was conducted using the chi-square test. The research findings indicate there is a relationship between motivation factors (p-value: 0.003), workload factors (p-value: 0.007), staffing factors (p-value: 0.002), and time factors with the implementation of discharge planning by nurses (p-value: 0.008). It is hoped that nurses can enhance their understanding of the importance of discharge planning, deliver comprehensive nursing care, and execute discharge planning comprehensively from admission to discharge, thus improving the quality of hospital services.
Pengaruh Edukasi Kesehatan tentang Metode Fast sebagai Upaya Deteksi Dini Stroke Dilingkup Pre Hospital Alfisyahri, Cut; Riza, Saiful; Pratama, Angga Satria
Jurnal Ilmiah Kesehatan Rustida Vol 12 No 1 (2025): Januari
Publisher : Akademi Kesehatan Rustida

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55500/jikr.v12i1.270

Abstract

Stroke adalah sebuah kondisi yang timbul karena adanya gangguan fungsi saraf yang disebabkan oleh kerusakan pada pembuluh darah di otak yang terjadi akibat pendarahan. Tahap awal terjadinya stroke dapat dideteksi secara praktis dan mudah dengan metode FAST. FAST mengidentifikasi stroke melalui tiga ciri utama yaitu perubahan simetri pada wajah (Facial drooping), kelemahan dalam menggerakkan lengan (Arm weakness), kesulitan dalam berbicara (Speech difficulties) dan pentingnya cepat mendapatkan bantuan medis dengan pergi ke rumah sakit menggunakan ambulans (Time). Penelitian ini mengkaji manfaat dari edukasi kesehatan menggunakan metode FAST untuk meningkatkan kesadaran dan deteksi awal stroke di luar rumah sakit di area layanan Puskesmas Blang Pidie, Kabupaten Aceh Barat Daya. Jenis penelitian quasi-experimental dan metode pre-posttest and between two group. Penelitian ini melibatkan 129 orang yang mengalami stroke dengan sampel sebanyak 30 orang yang dipilih melalui teknik purposive sampling berdasarkan kriteria tertentu. Instrumen yang digunakan adalah kuesioner dan analisis dilakukan menggunakan uji t-test. Hasil penelitian menunjukkan bahwa terdapat pengaruh signifikan dari penggunaan media cetak dan audiovisual tentang metode FAST dalam deteksi dini stroke dengan nilai p = 0,000 pada kedua media tersebut. Kemudian dari hasil tersebut, disimpulkan bahwa edukasi kesehatan melalui media cetak dan audiovisual efektif dalam meningkatkan deteksi dini stroke di lingkungan pre-hospital.
PENGARUH PENDIDIKAN KESEHATAN MELALUI METODE PEER GROUP TERHADAP KETERAMPILAN TENTANG PERAWATAN LUKA DAN BIDAI PADA SISWA Iqbal, Muhammad Al; Riza, Saiful; Mulfianda, Riyan
Jurnal Dedikasi Pendidikan Vol 9, No 1 (2025): Januari 2025
Publisher : Center for Research and Community Service (LPPM) University of Abulyatama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30601/dedikasi.v9i1.5859

Abstract

Literature studies show that the incidence of accidents and joint dislocations in students is still high, with 6 - 10 cases occurring at school. This continues to be a concern for schools so that the school health unit (UKS) has an important role in first aid for accidents (P3K). in schools. So efforts are needed to increase students' understanding with various educational and evaluation methods related to First Aid. The aim of the research is to look at differences in health education through the peer group method on skills regarding wound care and splints among students. This research uses a Quasy Experiment design. The sample in this study used a purposive sampling technique based on criteria with a sample size of 60 respondents divided into two groups, namely 30 intervention groups and 30 control groups. The measuring tools used are SOP Wound Care Splints and Observation Sheets. The time for conducting the research was September 10-13 2024. Data were analyzed using the Shapiro Wilk Test & Paired T Test. The results of the research in the intervention group were differences in skills regarding wound care and splints among students before and after being given health education through the peer group method at SMP N 2 Mesjid Raya with a value of p = 0.000, and in the control group there were differences in skills regarding wound care and splints. Students at PKPU Aceh Middle School with a value of p = 0.000. The conclusion in this study is that there is a comparison between the intervention group and the control group regarding skills regarding wound care and splints in students with a value of p = 0.043. It is hoped that the School Health Unit and Community Health Center can provide health education to students through collaboration on various first aid cases.
Hubungan Stres Hiperglikemia pada Pasien Sindrome Koroner Akut Yanti, Rina Novi; Riza, Saiful; Tharida, Maimun
Journal of Language and Health Vol 5 No 3 (2024): Journal of Language and Health
Publisher : CV. Global Health Science Group

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37287/jlh.v5i3.5467

Abstract

Salah satu masalah terkait dengan penyakit jantung adalah masalah stress hiperglikemia. Stress hiperglikemia merupakan bagian dari stress fisik yang mana jika terjadi berlebihan maka salah satu faktornya akan menyebabkan meningkatnya denyut jantung, peningkatan tekanan darah, serta pelepasan hormon stress yang akan menghasilkan beban kerja jantung meningkat sehingga dapat mengakibatkan serangan jantung, kematian jantung mendadak, gagal jantung atau aritmia. Pasien yang mengalami stress hiperglikemia merasa penyakit yang dideritanya memerlukan penyembuhan yang lama bahkan takut akan ancaman kematian. Tujuan penelitian untuk mengetahui hubungan stress hiperglikemia dengan pasien sindrome korener akut di RSU Harapan Bunda Banda Aceh tahun 2024. Metode penelitian kuantitatif menggunakan metode deskriptif korelatif. Desain penelitian adalah uji Chi square yang menggunakan desain cross sectional study. Teknik yang digunakan dalam pengambilan sampel adalah purposive sampling dengan jumlah poupulasi 53 orang dan sampel berjumlah 34 orang. Penelitian ini menggunakan hasil dari rekam medik serta penelitian retro. Hasil penelitian ada hubungan stress hiperglikemia dengan pasien sindrome koroner akut dengan nilai p= 0,019. Kesimpulan bahwa ada hubungan stress hiperglikemia dengan pasien sindrome koroner akut di RSU Harapan Bunda Banda Aceh tahun 2024.
Faktor-Faktor yang Berhubungan dengan Lama Penyembuhan Luka Gangren di Klinik Istiqamah Krueng Barona Jaya Maulidia, Maulidia; Riza, Saiful; Putra, Yadi
JOURNAL OF HEALTHCARE TECHNOLOGY AND MEDICINE Vol 8, No 2 (2022): OKTOBER 2022
Publisher : Universitas Ubudiyah Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33143/jhtm.v8i2.2353

Abstract

Diabetes Mellitus yang tidak ditangani akan menimbulkan komplikasi salah satunya luka Ganggren. Luka Ganggren bisa diatasi dengan cara perawatan luka yang baik dan benar dengan beberapa hal antara lain mengangkat jaringan mati, menghilangkan nanah, menjaga kelembaban luka dan menunjang masa penyembuhan. Tujuan penelitian ini adalah untuk mengetahui faktor-faktor yang berhubungan dengan lama penyembuhan luka ganggren di Klinik Istiqamah Krueng Barona Jaya. Penelitian ini bersifat deskriptif korelasi melalui desain atau pendekatan cross-sectional. Populasi penelitian ini adalah pasien yang mengalami luka ganggren dan mendapatkan perawatan dari Klinik Istiqamah Krueng Barona Jaya, yaitu sebanyak 51 orang, sedangkan sampel sebanyak 16 orang dengan teknik pengambilan sampel adalah Accidental Sampling. Penelitian ini telah dilaksanakan di Klinik Istiqamah Krueng Barona Jaya pada Juni 2022. Berdasarkan hasil penelitian diperoleh hasil bahwa ada hubungan usia dengan lama penyembuhan luka ganggren di Klinik Istiqamah Krueng Barona Jaya (p value = 0,008), ada hubungan nutrisi dengan lama penyembuhan luka ganggren di Klinik Istiqamah Krueng Barona Jaya (p value = 0,008), ada hubungan perawatan luka dengan lama penyembuhan luka ganggren di Klinik Istiqamah Krueng Barona Jaya (p value = 0,008), ada hubungan berat ringannya luka dengan lama penyembuhan luka ganggren di Klinik Istiqamah Krueng Barona Jaya (p value = 0,035), ada hubungan nilai pemeriksaan GDS dengan lama penyembuhan luka ganggren di Klinik Istiqamah Krueng Barona Jaya (p value = 0,035) dan ada hubungan riwayat penyakit lain dengan lama penyembuhan luka ganggren di  Klinik Istiqamah Krueng Barona Jaya (p value = 0,000). Disarankan kepada pelayanan kesehatan selain memberikan pelayanan pemulihan luka, ada baiknya disertai dengan peningkatan pemberian pendidikan kesehatan kepada responden. Dan disarankan juga kepada masyarakat agar dapat melalukan perawatan luka secara teratur, sehingga kondisi luka ganggren dapat berkurang. Kata kunci: lama penyembuhan, luka ganggren, diabetes mellitus. The ignorance of Diabetes Mellitus disease wound care impacts severe complications. One of the impacts is Gangrene. Gangrene wounds can be cured with good and proper wound care. It can be cured by removing dead tissue, removing pus, maintaining wound moisture, and also supporting the healing period. This study aims to determine the factors associated with the duration of Gangrene wound healing in Istiqamah Clinic Krueng Barona Jaya. This research was a descriptive study using a cross-sectional design approach. The population of this study was 51 patients who had Gangrene wounds and received treatment from Istiqamah Krueng Barona Jaya Clinic. Among them, only 16 people were selected as the sample of this study. This study used the Accidental Sampling technique. This research was carried out in the Istiqamah Krueng Barona Jaya Clinic, in June 2022. The study revealed some results: there was a relationship between age and the duration of Gangrene wound healing with a p-value = 0.008; there was a relationship between wound care and the duration of Gangrene wound healing; with a p-value = 0.008; there was also a relationship between the severity of the wound and the duration of Gangrene wound healing with p-value = 0.035; there was a relationship between the value of the GDS examination and the duration of Gangrene wound healing with p-value = 0.035, and there was a relationship between the history of other diseases and the duration of healing of Gangrene wounds with p-value = 0.000. This study recommends that health services must provide wound recovery services. The local health centers also should educate the societies on how to handle diabetes mellitus wound care. Further, this study suggests that the public has to be able to carry out wound care regularly so that the condition of Gangrene wounds can be minimized.Keywords: healing time, gangrene wound, diabetes mellitus.
Hubungan Pengetahuan dan Sikap Pencegahan Infeksi Nosokomial dengan Kepatuhan Perawat dalam Mencuci Tangan di Ruang Rawat Inap Terpadu Rumah Sakit Umum Daerah Aceh Besar Tahun 2022 Chairani, Ruhul; Riza, Saiful; Putra, Yadi
JOURNAL OF HEALTHCARE TECHNOLOGY AND MEDICINE Vol 8, No 2 (2022): OKTOBER 2022
Publisher : Universitas Ubudiyah Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33143/jhtm.v8i2.2397

Abstract

Infeksi nosokomial saat ini merupakan salah satu penyebab meningkatnya angka kesakitan dan angka kematian di rumah sakit. Infeksi nosokomial dapat terjadi melalui tindakan non invasif yaitu terjadi kontak langsung antara pasien yang sedang menderita penyakit infeksi dengan pasien lain, petugas, pengunjung/keluarga, alat-alat rumah sakit, lingkungan rumah sakit, dan lain sebagainya sehingga dapat menularkan penyakit yang diderita. Penelitian ini bertujuan untuk mengetahui hubungan pengetahuan dan sikap pencegahan infeksi nosokomial dengan kepatuhan perawat dalam mencuci tangan. Jenis penelitian ini adalah kuantitatuf dengan desain cross sectional study. Pengumpulan data dilakukan pada tanggal 15 s/d 22 Juni 2022. Populasi dalam penelitian seluruh perawat yang ada diruang rawat inap terpadu Rumah Sakit Umum Daerah Aceh Besar berjumlah 31 orang. Pengumpulan data mengggunakan data primer. Sampel alat ukur menggunakan chi square test, teknik analisa univariat dan bivariat. Hasil penelitian menunjukkan ada hubungan pengetahuan (p=0,028) dan sikap (p=0,011) dengan kepatuhan perawat dalam mencuci tangan. Diharapkan kepada perawat untuk tetap melakukan cuci tangan sesuai prosedur yang telah ditetapkan oleh pemerintah, sehingga dapat menekan angka penularan infeksi nosocomial di rumah sakit.Kata Kunci : Pengetahuan, Sikap, Kepatuhan Mencuci Tangan, Infeksi NosokomialNosocomial infection is currently one of the causes of the incidence and mortality in hospitals. Nosocomial infections can occur through non invasive measures, namely direct contact between patients who are suffering from infectious diseases with other patients, officers, visitors/families, hospital equipment, hospital environment, and others so that they can transmit the disease they are suffering from. This study aims to determine the relationship between knowledge and attitudes about preventing nosocomial infections with nurses compliance at work. This type of research is quantitative with a cross sectional study design. Data collection was carried out on 15 to 22 June 2022. The population in the study was all nurses in the integrated inpatient room at the Aceh Besar Regional Hospital, 31 nurses. Data collection using primary data. Analysis using chi square test, univariate and bivariate analysis techniques. The results showed that there was a relationship between knowledge (p=0.015) and attitude (p=0.045) with nurses compliance in washing hands. It is hoped that nurses will continue to wash their hands according to the procedures set by the government, so that they can reduce the transmission rate of nosocomial infections in hospitals.Keywords: Knowledge, Attitude, Handwashing Compliance, Nosocomial Infection
Hubungan Faktor Predisposisi dengan Kejadian Ventilator Associated Pneumonia (VAP) Pada Pasien Post Operasi di Ruang Intensif RSU Meuraxa Kota Banda Aceh Saputra, Rusdi Ami; Riza, Saiful; Desreza, Nanda
JOURNAL OF HEALTHCARE TECHNOLOGY AND MEDICINE Vol 8, No 2 (2022): OKTOBER 2022
Publisher : Universitas Ubudiyah Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33143/jhtm.v8i2.2366

Abstract

Ventilator Associated Pneumonia (VAP) adalah suatu bentuk pneumonia yang termasuk kedalam infeksi nosokomial yang terjadi pada pasien yang menerima ventilasi mekanis sejak 48-72 jam. Tujuan penelitian ini adalah untuk mengetahui Hubungan faktor predisposisi dengan kejadian Ventilator Associated Pneumonia (VAP) pada pasien post operasi di ruang Intensif RSU Meuraxa Kota Banda Aceh. Jenis penelitian  adalah analitik dengan desain cross sectiona Study yang terdiri dari 61 sampel yaitu pasien post operasi yang dirawat di Ruang Intensive. Teknik pengambilan sampel yaitu secara purposive sampling. Instrumen yang digunakan meliputi data demografi responden, factor predisposisin dan lembar observasi kejadian VAP. Penelitian dilakukan di RSU Meuraxa Kota Banda Aceh pada tanggal 20 Desember 2021 sampai dengan 13 Januari 2022. Hasil penelitian berdasarkan univariat didapatkan bahwa umur mayoritas pada kategori masa tua dengan 52%, jenis kelamin mayoritas berada pada laki-laki sebanyak 75%, system imun mayoritas pada kategori >11.000/ul sebanyak 69% dan lama penggunaan ventilator mayoritas berapa pada kategori .72 jam sebanyak 52%. Sedangkan secara analisa bivariate diketahui tidak ada hubungan faktor usia dengan kejadian VAP, tidak ada hubungan faktor jenis kelamin dengan kejadian VAP, ada hubungan faktor sistem imun dengan kejadian VAP, ada hubungan faktor lama penggunaan ventilator mekanik dengan kejadian VAP, dan tidak ada hubungan jenis penyakit penggunaan ventilator mekanik dengan kejadian VAP pada pasien post operasi di ruang Intensif RSU Meuraxa Banda Aceh. Diharapkan agar tenaga kesehatan yang bekerja di ruang intensive agar dapat meningkatkan perawatan bagi pasien post operasi yang menggunakan ventilator mekanik agar berkurangnya kejadian VAP pada pasien. Kata kunci: Ventilator Associated Pneumonia,Faktor Predisposisi, Intensif Ventilator Associated Pneumonia (VAP) Patient safety is one of the elements in measuring the quality of health services as explained by the Institute of Medicine. The latest survey in 2017 indicates that 21% of the patients have experienced medical errors. A research conducted in eleven hospitals in five countries has recorded the incidents related to patient safety including in Hong Kong (31%), Australia (25%), India (23%), United States (12%), and Canada (10%). In 2007, there were 145 incidents in Indonesia with Jakarta in the first place (37.9%) while Aceh got 1.07%. Surgery is one of crucial medical treatments in health service, and a surgical safety checklist consisting of safe and quality steps of a surgery as well as a communication tool used by a professional team in a surgery room is important The purpose of this research was to identify the factors associated with nurses’ adherence in implementing patient safety, especially in surgical time out phase in IBS Room of dr. Zainoel Abidin Public Hospital of Banda Aceh. This quantitative research was conducted with a correlative method and a cross-sectional study approach. A number of 93 nurses were chosen as the samples by using a total sampling technique. The data were collected by using a questionnaire from July 1 to 5, 2019 in IBS Room of dr. Zainoel Abidin Public Hospital of Banda Aceh. The results of univariate and bivariate data analyses show that the nurses’ knowledge (p=0.000), years of service (p=0.003), and motivation (p=0.06) were correlated to the implementation patient safety, especially in surgical time out phase. Hence, it is suggested that the medical workers develop their adherence regarding the patient safety in order to enhance the quality of nursing care.Keywords : Nurses’ Adherence, Surgical Time Out Phase, Patient Safety