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All Journal Jurnal Teknologi Informasi dan Ilmu Komputer Proceeding SENDI_U Jurnal Masharif al-Syariah: Jurnal Ekonomi dan Perbankan Syariah KOMIK (Konferensi Nasional Teknologi Informasi dan Komputer) Asian Journal of Aquatic Sciences International Journal of Educational Review, Law And Social Sciences (IJERLAS) Jurnal Ekonomi International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) International Journal of Social Science, Educational, Economics, Agriculture Research, and Technology (IJSET) Journal of Innovation Research and Knowledge International Review of Practical Innovation, Technology and Green Energy (IRPITAGE) International Journal of Islamic Business and Economics (IJIBEC)
M. Fauzan
Unknown Affiliation
Religion Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Control & Systems Engineering Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Social Sciences Other

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THE IMPLEMENTATION OF TECHNOLOGY BASED INFORMATION SYSTEMS IN ISLAMIC BANKING TO IMPROVE CUSTOMER SERVICES Aswadi Lubis; Muhammad Isa; M. Fauzan
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 4 No. 9 (2025): AUGUST
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v4i9.1046

Abstract

The implementation of technology-based information systems in Islamic banking is a crucial step in improving the quality of customer service. By leveraging the rapid development of information technology, Islamic banks can improve operational efficiency, accelerate transaction processes, and facilitate customer access to services. An integrated information system enables banks to provide faster, more accurate, and more transparent services, in accordance with Sharia principles that prioritize fairness and openness. Furthermore, technology also plays a role in supporting innovation in a wider variety of Islamic banking products, such as digital banking services and technology-based financing products, which provide ease and convenience for customers in conducting transactions. The application of this technology is expected to increase customer satisfaction, strengthen the competitiveness of Islamic banking, and expand the reach of services both nationally and internationally. With an effective information system, Islamic banks can respond to increasingly dynamic market needs, maintain customer loyalty, and remain steadfast in adhering to the Sharia principles that underpin their operations. Overall, technology is expected to support the development of a more advanced, efficient, and competitive Islamic banking industry.
ANALYSIS OF TRENDS IN THE DEVELOPMENT OF SHARIA CAPITAL MARKET PRACTICES USING BIBLIOMETRIC ANALYSIS M. Fauzan; Ananda Anugrah Nasution; Rendy Syaid Abdullah
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 4 No. 3 (2025): FEBRUARY
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijset.v4i3.702

Abstract

The problem of this research is:lack of exploration of the long-term impact of implementing new technologies such as cryptocurrency in Islamic capital markets, which is still not widely discussed in the current literature. The purpose of this study is to analyze publication patterns, collaboration networks between researchers, and developments in topics related to Islamic capital markets. From a theoretical perspective, there are different views regarding the effectiveness of implementing Islamic principles in responding to the ever-changing dynamics of the global market. Purpose. Data were obtained from Crossref Search for five years (2019-2024) with the keyword "Sharia Capital Market Practices". Analyzed using bibliometrics with Harzing's Publish or Perish (PoP) and visualized using VOSviewer. The findings show that the development trend of Islamic capital market practices during 2019-2024 shows a shift in focus from fundamental aspects such as financial performance and capital structure of Islamic banking towards greater attention to technological innovation and social change. Initially, research concentrated heavily on the analysis of profitability, liquidity, and capital structure in Islamic banking. However, with the COVID-19 pandemic, topics such as the post-pandemic economic impact have begun to emerge, along with issues related to investor behavior and investment returns. In the following period, especially 2022-2023, there is increasing interest in new technologies such as cryptocurrency and metaverse, indicating that the Islamic capital market is adapting to the digital era. The implication of this finding is that the Islamic capital market needs to continue to develop innovative strategies to face global challenges and utilize digital technology to strengthen its competitiveness. Going forward, research and policies that focus on the application of new technologies, strengthening the Islamic legal infrastructure, and understanding investor behavior are important to support the growth of the Islamic capital market.
Co-Authors Ahmad Afandi Ali Imran Chaniago Ananda Anugrah Nasution Annisa Khairani Ari Apryansyah DEDE RUSLAN Delima Sari Lubis Dimas Aji Wardana Fauzi Arif Rohman Hakim Fitri Aisyah Hasibuan Harahap, Darwis Heru Satria Tambunan Idris Saleh Ika Septi Mahdia Listiyana, Listiyana Lubis, Aswadi Marliyah Muhammad Isa Mulaesyi, Syibbran Nashwa Nabila Kasih Nur Mutia Nurhalimah Lubis Prayogi Kusdino Rahmadana, Muhammad Fitri Raja Zainal Abidin Harahap Rendy Syaid Abdullah Rita Alfin Rizal S.Si., M.IT, Rizal Rukiah Rukiah Lubis Rukiah Rukiah Salsabila Putri Sarmiana Batubara Siregar, Sofyan Solikhun Solikhun Sugianto Suhendro, Dedi Syafruddin Nasution Tasiu Tijjani Sabiu Wanda Khoirun Nasirin Zara Yunizar