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All Journal JAM : Jurnal Aplikasi Manajemen Bisma: Jurnal Bisnis dan Manajemen JOURNAL LA MEDIHEALTICO Innovative: Journal Of Social Science Research Society
Ariawaty, R. Rina Novianty
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PENGARUH EMPLOYEE ENGAGEMENT TERHADAP WORK-LIFE BALANCE KARYAWAN Ariawaty, R. Rina Novianty
BISMA: Jurnal Bisnis dan Manajemen Vol 13 No 2 (2019)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19184/bisma.v13i2.9864

Abstract

A company’s objective to create employee engagement is to maintain the loyalty of its human resources. Employee engagement is directly related to the allocation of employee’s role and time inside and outside of their work environment as part of the work-life balance dimension. The purpose of this research is to analyze the effect of employee engagement on the employee’s work-life balance in the Bank X. The sample consisted of 39 employees collected by applying census sampling. Data were analyzed using PLS. The results indicated that employee engagement had a significant effect on employee work-life balance in the Bank X. This finding implies that employee’s work-life balance could be weakened or strengthen depends on the level of their engagement towards the company or organization. Keywords: employee engagement, work-life balance
IMPROVE EMPLOYEE PERFORMANCE THROUGH ORGANIZATIONAL CULTURE AND EMPLOYEE COMMITMENTS Ariawaty, R. Rina Novianty
Jurnal Aplikasi Manajemen Vol. 18 No. 2 (2020)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2020.018.02.12

Abstract

Employees are an important factor for increasing productivity to support the organization's progress. Each organization has characteristics that distinguish one organization from another organization, and these characteristics are called organizational culture. An organization that has an influential culture will produce an excellent performance in the long run. In addition to culture, commitment from employees is one of the benchmarks for the success of an organization's performance. This study aims to determine how Employee Performance, Employee Commitment, and Organizational Culture in the Bandung City Investment and One-Stop Integrated Services Office, as well as how Organizational Culture and Employee Commitments Influence Employee Performance in the Investment Office and One-Stop Integrated Services in Bandung City. This research uses quantitative methods with descriptive and varied approaches. This study uses a sample of the population of employees in the Office of Investment and Integrated Services One Door Bandung. The sample used was 116 respondents and data collection using direct survey methods and questionnaire instruments. The data obtained were analyzed using the Partial Least Square analysis technique. The results showed the relationship between organizational culture and significant effect on performance and the relationship of employee commitment and significant effect on employee performance
Perilaku Mengemudi dan Pengalaman Wisatawan: Sebuah Studi di Kawasan Metropolitan Bandung Ariawaty, R. Rina Novianty; Layyinaturrobaniyah, Layyinaturrobaniyah; Firmansyah, Egi Arvian; Hilmiana, Hilmiana; Saefullah, Kurniawan
Society Vol 13 No 1 (2025): Society
Publisher : Laboratorium Rekayasa Sosial, Jurusan Sosiologi, FISIP Universitas Bangka Belitung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33019/society.v13i1.823

Abstract

Driving behavior significantly influences tourist comfort and experiences in a destination, making traffic management a critical consideration for tourism-focused cities. This study examines driving behaviors in Bandung and assesses their impact on tourists' comfort and overall experiences. A total of 300 respondents, consisting equally of drivers and tourists, participated through an online questionnaire administered via Google Forms across West Bandung Regency, Bandung Regency, Cimahi City, and selected areas of Sumedang Regency in West Java Province, a method particularly effective during the COVID-19 pandemic. Descriptive statistical analysis and independent t-tests indicate that driving behavior among Bandung residents is moderately deviant; however, most drivers tend to comply with traffic regulations and consider receiving telephone calls while driving as relatively unimportant. Nevertheless, tourists emphasize enhancing public transportation services and traffic orderliness. The study confirms a significant relationship between driving behavior and tourist experiences, highlighting the need for targeted improvements to develop Bandung as a more comfortable and attractive city for residents and visitors.
Pengaruh Motivasi Kerja dan Komunikasi Terhadap Kepuasan Kerja yang Berimplikasi Pada Kinerja Pegawai (Studi Survey pada Perangkat Desa Kecamatan Cipatat Kabupaten Bandung Barat) Santi, Santi; Mulyani, Sri Rochani; Ariawaty, R. Rina Novianty; Kosasih, Kosasih; Djogo, Ony
Innovative: Journal Of Social Science Research Vol. 4 No. 4 (2024): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v4i4.13156

Abstract

Penelitian ini bertujuan untuk meneliti pengaruh motivasi kerja dan komunikasi terhadap kepuasan Kerja yang berimplikasi pada Kinerja Pegawai di Kantor Pemerintahan Desa Kecamatan Cipatat Kabupaten Bandung Barat. Penelitian ini menggunakan pendekatan kuantitatif dengan analisis deskriptif dan verifikatif, menggunakan sampel 125 responden. Rancangan analisis menggunakan analisis jalur (path anlysis), analisis koefisien korelasi dan koefisien determinasi, sedangkan pengujian hipotesis menggunakan uji F (simultan) dan uji-t (parsial). Adapun hasil penelitian dari analisis deskriptif, menunjukan pendapat responden terhadap motivasi kerja, komunikasi, kepuasan kerja dan kinerja pegawai, menilai dengan katagori baik menuju sangat baik, walaupun terdapat skor penilaian yang rendah, yang harus diperhatikan untuk diperbaiki. Sedangkan hasil penelitian dari analisis verifikatif (analisis jalur) menunjukkan pengaruh positip antar variabel. Nilai pengaruh langsung sebesar 51,12% dan nilai pengaruh tidak langsung sebesar 43,56%. Dengan demikian pengaruh langsung lebih besar dari pengaruh tidak langsung (51,12%> 43,56%), artinya variabel kepuasan kerja sebagai variabel intervening tidak mampu memediasi variabel motivasi kerja dan komunikasi. Hasil pengujian hipotesis secara parsial (uji-t) untuk motivasi kerja dan komunikasi terhadap kepuasan kerja, berpengaruh positip dan signifikan. Hasil penelitian ini menunjukkan adanya motivasi kerja dan komunikasi terhadap kinerja pegawai melalui kepuasan kerja, diharapkan dapat memberikan kontribusi, untuk meminimalisir motivasi kerja dan komunikasi di Kantor Pemerintahan Desa Kecamatan Cipatat Kabupaten Bandung Barat.
The Influence of Service Quality and Patient Experience on Inpatient Satisfaction Rosilawati, Rosilawati; Ariawaty, R. Rina Novianty; Syahidin, Rukhiyat
Journal La Medihealtico Vol. 6 No. 5 (2025): Journal La Medihealtico
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallamedihealtico.v6i5.2638

Abstract

This study aims to analyze the influence of service quality and patient experience on inpatient satisfaction at Dr. Abdul Aziz Regional General Hospital, Singkawang. A quantitative approach was used, with a survey of 165 respondents. Service quality was categorized as good (score 3.7), particularly in the dimensions of reliability, assurance, empathy, and responsiveness. However, the physical evidence dimension was categorized as fair. Patient experience was rated as good (score 3.5), particularly in the hospital environment dimension. Specifically, the dimensions of pain management, medication communication, and discharge information were categorized as fair and need improvement. Patient satisfaction with the implementation of the code of ethics for professional service standards was rated as good, while the implementation of health service standards was categorized as fair. Statistical analysis showed that both service quality (β = 0.510; t = 7.515; Sig. 0.000) and patient experience (β = 0.382; t = 5.633; Sig. 0.000) had a positive and significant effect on patient satisfaction. Service quality had the most dominant influence on patient satisfaction. Therefore, comprehensive and continuous improvement in service quality is highly recommended to optimally enhance patient satisfaction.
Co-Authors Djogo, Ony Egi Arvian Firmansyah, Egi Arvian Hilmiana Hilmiana, Hilmiana KOSASIH KOSASIH, KOSASIH Kurniawan Saefullah Layyinaturrobaniyah Layyinaturrobaniyah mulyani, sri rochani Rosilawati, Rosilawati Santi Santi Syahidin, Rukhiyat