Article Per Year (5 Year)
p-Index From 2020 - 2025
2.997
P-Index
This Author published in this journals
All Journal JEMPER (Jurnal Ekonomi Manajemen Perbankan) Jurnal Ners RESLAJ: RELIGION EDUCATION SOCIAL LAA ROIBA JOURNAL Jurnal Kesehatan Tambusai Berdikari : Jurnal Ekonomi dan Statistik Indonesia Jurnal Penelitian Inovatif Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) Journal of Artificial Intelligence and Digital Business Innovative: Journal Of Social Science Research KISA INSTITUE : Journal of Economics, Accounting, Business, Management, Engineering and Society Jesocin : Journal of Jabar Economic Society Networking Forum Jesocin : Journal of Economics, Accounting, Business, Management, Engineering and Society Al-Ihtiram: Multidisciplinary Journal of Counseling and Social Research Jurnal Abdimas Peradaban
mulyani, sri rochani
Unknown Affiliation
Religion Humanities Astronomy Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Decision Sciences, Operations Research & Management Dentistry Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Medicine & Pharmacology Nursing Public Health Social Sciences Other

Published : 23 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 23 Documents
Search

 1   2   3 
Life Skills Is One of the Alternative New Models in the World of Education to Form Superior Human Resources mulyani, sri rochani; kadarisman, sumeidi; ahmaddien, iskandar

Publisher :

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (358.364 KB) | DOI: 10.31955/mea.v4i2.719

Abstract

This study aims to determine the effect of the dimensions of life skills to form superior student. The data used are primary data by distributing questionnaires to 299 respondents. The methodology used is structural equational modeling of second order with Amos 23 as software. The results of this study indicate that the dimensions of life skills are subject to making superior student. The contribution of this research is that the curriculum given to students in the future must include elements of life skills. The renewal in this study is that even though life skills are not new, there are still very few studies on this subject, especially for students.
THE INFLUENCE OF THE MARKETING MIX ON BRAND IMAGE IN THE COMMUNITY(Case Study at Bank Bjb Main Branch) Nugraha, Dendi; Mulyani, Sri Rochani; Aripin, Zaenal
Journal of Economics, Accounting, Business, Management, Engineering and Society Vol. 1 No. 2 (2024): Kisa Institute - January
Publisher : PT. Kreatif Indonesia Satu

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Purpose .of .This .Research .Is .To .Know .How . The Effect of Marketing Mix on Brand Image in the Community (Case Study at Bank Bjb Main Branch). The .method.used.is.descriptive.research.which.analyzes.the.results.of.research.but.is.not.used.to.draw.broader.conclusions. So .here .we have .independent .variables .and .dependent .variables.. The data collection technique used is a field study with a questionnaire to 100 respondents and library research. Based on the author's research, it can be seen that the relationship between marketing mix and brand image in the community (case study at bank bjb main branch). . Meanwhile, based on statistical calculations carried out with SPSS, obtained . known value F = 243.617, and value Sig. = 0.000, while value F table with df (7.92) = 2.11. Thus H0 is rejected, H8 is accepted, these variables Product (X1), Price (X2), Place (X3), Promotion (X4), People (X5), Process (X6), Physical Evidence (X7), together have a significant effect on Brand Image (Y). Thus H0 is rejected, and H8 is accepted, these variable variables Product (X1), Price (X2), Place (X3), Promotion (X4), People (X5), Process (X6), Physical Evidence (X7), together have a significant effect on the variable Brand Image (Y).
THE INFLUENCE OF SERVICE QUALITY ON BRAND IMAGE IN THE COMMUNITY(Case Study at Bank Bjb Sukajadi Branch) Tresnadi, Rama; Mulyani, Sri Rochani; Aripin, Zaenal
Journal of Jabar Economic Society Networking Forum Vol. 1 No. 2 (2024): Jesocin - Januari
Publisher : Organisasi Kreatif Indonesia Emas

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to assess the extent of the influence of Service Quality (SerQual) on brand image at PT Bank Bjb Sukajadi Branch. This research has important relevance given the intense competition among banks and non-bank financial institutions. By taking a sample of customers who were borrowers and depositors during the period 2019 to 2021, 100 respondents were involved in this study. The research method used is a quantitative approach with multiple regression analysis. The results of the regression model show a positive coefficient, indicating that any change in service quality has the potential to affect brand image. The coefficient of determination (R2) is 72.8%, indicating that service quality has a significant influence on brand image. The results of hypothesis testing, both partially and simultaneously, show a positive and significant effect of service quality on brand image. The implications of this study show that physical evidence contributes significantly to brand image, while responsiveness contributes less. These results provide a better understanding of the elements of service quality that need to be considered to improve brand image in the banking industry.
Identifikasi Kompetensi Emosional dan Sosial Bagi Anggota DPR RI yang Secara Efektif Terpilih Lebih dari Satu Kali oleh Rakyat: Studi Kasus pada Anggota DPR RI Periode 2019-2024 Akbar, Fauzi; Kusumastuti, Dyah; Mulyani, Sri Rochani
Reslaj : Religion Education Social Laa Roiba Journal Vol 6 No 2 (2024): Reslaj: Religion Education Social Laa Roiba Journal
Publisher : LPPM Institut Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/reslaj.v6i2.5380

Abstract

From the main duties of members of the DPR RI and how members of the DPR RI can be elected for several periods as well as the results of interviews with members of the DPR RI who have been elected more than once. From table 1 it can be analyzed that with a total of 11 commissions and the average number of members of each commission is 53 members. So from the data obtained, the number of members of the DPR RI who were elected for more than 1 period still dominates in the 2019-2024 elections. Of the 575 elected members of the DPR RI, as many as 286 people or 49.74 percent are non-incumbents. (only once elected) as many as 298 people or 50.26 percent are incumbents (elected more than once). Of course, for members of the DPR who have been elected several times, they have abilities that can be realized and felt by the people who voted for them. SWOT Analysis Identification of Social and Emotional Competencies for Members of the Indonesian House of Representatives who were Effectively Elected by the People More than once (Study on Members of the Indonesian House of Representatives for the 2019-2024 Period) In analyzing the data collected, using SWOT analysis (Strengthness, Weakness, Opportunities, Threatment). The basic concept of this SWOT approach is to first identify the strengths and weaknesses as well as opportunities and threats so that the problems faced, how to achieve them and the actions that need to be taken to maximize strengths and seize existing opportunities and overcome weaknesses and threats can be identified. As for the factors of social competence and emotional competence for members of the DPR RI who have been effectively elected more than once. Emotional Self Awareness, describes how members of the DPR RI understand their own emotions so that they do not have an impact on others. The results of interviews with sources at the Democratic Party, Golkar and PDIP can explain that as a member of the DPR, one must be able to have self-comfort, the ability to think positively, recognize one's weaknesses to be able to control oneself. The second dimension in this study is self-management, with three measurements, namely self-control, achievement orientation and positive outlook. Self-control measures the efforts of members of the DPR RI in facing work challenges and criticism, the results of interviews that have been conducted explain that challenges must be faced, for that it is important for members of the DPR RI to equip themselves with knowledge and information in order to be able to face work challenges. The third dimension in this research is Relationship Management. Where relationship management is measured by four measurements, namely Communication to Influence, Conflict Management, Inspirational leadership and Negotiation. In the Communication to Influence measurement, analyzing the efforts of members of the DPR RI who were elected more than once in building communication with other people in overcoming problems in order to achieve an agreed solution .The fourth dimension in this study is Social Awareness, with four measurements, namely Empathy, Teamwork, Organizational awareness and National Adhesives. The results of the interview explained that as a member of the DPR RI, it is necessary to understand the problems presented by other people, receive messages with a calm attitude so that with a calm attitude they can find the best solution.
Analisis Kualitas Pelayanan Terhadap Kepuasan Pasien Dan Implikasinya Pada Kunjungan Pasien (Studi Survey di RSUD Kota Manado) Poluan, Olivia Melissa; Mulyani, Sri Rochani; Utoyo, Widjajanti; Paramarta, Vip; Asnar, Etty Sofia Mariati
Innovative: Journal Of Social Science Research Vol. 4 No. 5 (2024): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v4i5.15610

Abstract

Penelitian ini bertujuan untuk mengetahui dan menganalisis lebih mendalam tentang kualitas pelayanan, kepuasan pasien dan kunjungan pasien di RSUD Kota Manado. Obyek penelitian adalah pasien pada poli gigi dan mulut di RSUD Kota Manado dengan sampel 84 orang. Analisis data yang digunakan adalah analisis jalur, analisis koefiesien korelasi dan analisis koefisien determinasi. Hasil penelitian menunjukkan analisis deskriptif terhadap kualitas pelayanan, kepuasan pasien dan kunjungan pasien di Rumah Sakit Umum Daerah Kota Manado sangat kuat namun dari hasil penelitian menunjukkan bahwa ada item yang masih rendah pada kualitas pelayanan yaitu pada pernyataan perawat harus memiliki pengetahuan dan keterampilan melakukan pekerjaan melayani pasien, Terdapat pengaruh signifikan kualitas pelayanan terhadap kepuasan pasien di Rumah Sakit Umum Daerah Kota Manado, kepuasan pasien tidak berpengaruh signifikan terhadap variable kunjungan pasien di Rumah Sakit Umum Daerah Kota Manado, kualitas pelayanan berpengaruh signifikan terhadap variabel kunjungan pasien di Rumah Sakit Umum Daerah Kota Manado dan secara tidak langsung kualitas pelayanan tidak berpengaruh secara signifikan terhadap kunjungan pasien melalui kepuasan pasien di Rumah Sakit Umum Daerah Kota Manado. Kata Kunci: Kualitas Pelayanan, Kepuasan Pasien, Kunjungan Pasien
Analisis Employee Engagement Terhadap Motivasi Dan Implikasinya Pada Turnover Intention Di Rumah Sakit Hermina Kabupaten Karawang Putri, Ria Hutami; Mulyani, Sri Rochani; Kadarisman, Sumeidi; Djogo, Y Ony; Panjaitan, Biller
Jurnal Ekonomi Manajemen Perbankan Vol 6 No 2 (2024): JEMPER Juli - Desember
Publisher : Prodi Manajemen S1 dan D3 Keuangan & Perbankan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32897/jemper.v6i2.3782

Abstract

This study examines the influence of employee engagement and motivation on turnover intention at Hermina Hospital Karawang Regency. Using a quantitative approach with descriptive and verifiable analysis, this study involved 132 employees. The descriptive results showed that the respondents' assessment was in the good category, although there were some low scores that needed to be considered. Verifiable analysis showed a positive influence between variables, with a direct influence of 11.97% and an indirect influence of 3.76%. Work motivation as an intervening variable is not able to mediate the relationship between employee engagement and turnover intention. The results of the t-test showed that employee engagement had a significant positive effect on work motivation and turnover intention, while motivation had a positive but not significant effect on turnover intention. This research expected contribute to hospital management policies to reduce turnover intention.
Strategi Peningkatan Kunjungan Pasien Berbasis Analisis SWOT: Studi Kasus di Rumah Sakit Islam Hj. Siti Muniroh Kota Tasikmalaya Sudrajat, Ceffy Rachmat; Mulyani, Sri Rochani; Nugroho, Taufan; Kosasih, Kosasih
Jurnal Penelitian Inovatif Vol 5 No 1 (2025): JUPIN Februari 2025
Publisher : CV Firmos

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54082/jupin.1016

Abstract

Penurunan pendapatan Rumah Sakit Islam Hj. Siti Muniroh Kota Tasikmalaya, meskipun terdapat peningkatan kunjungan pasien, menunjukkan perlunya evaluasi strategi untuk memastikan keberlanjutan finansial dan daya saing rumah sakit. Penelitian ini bertujuan mengidentifikasi strategi efektif untuk meningkatkan kunjungan pasien melalui analisis faktor internal dan eksternal. Metode yang digunakan adalah pendekatan deskriptif kualitatif, yang mencakup wawancara mendalam, diskusi kelompok terarah (FGD), dan analisis dokumen dari Maret hingga Juli 2024. Kerangka kerja yang diterapkan adalah analisis SWOT dan Logic Model untuk merumuskan strategi berbasis data. Hasil penelitian menunjukkan bahwa strategi pemasaran berbasis kemitraan, peningkatan fasilitas, serta adaptasi terhadap tren kesehatan lokal dapat secara signifikan meningkatkan jumlah kunjungan pasien. Implikasi dari temuan ini menekankan pentingnya pendekatan strategis yang holistik untuk meningkatkan mutu layanan dan mengoptimalkan sumber daya. Rekomendasi penelitian ini meliputi pengembangan lebih lanjut dalam manajemen operasional dan strategi pemasaran, dengan tujuan memastikan keberlanjutan finansial dan keunggulan kompetitif rumah sakit.
Pengaruh Mutu Pelayanan Terhadap Kualitas Pelayanan Serta Implikasinya Pada Kepuasan Pasien Rawat Jalan Poliklinik Jiwa Latifah, Husnah; Mulyani, Sri Rochani; Syahidin, Rukhiyat; Nugroho, Ahmad Yanwar
Jurnal Ners Vol. 9 No. 2 (2025): APRIL 2025
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jn.v9i2.37076

Abstract

Mental health disorders are increasingly becoming a pressing issue in Indonesia, especially in areas with limited access to adequate mental health services. Therefore, this study holds significant urgency in evaluating the quality of mental health services provided, to ensure that patients' needs are adequately met, as well as to provide recommendations for improving services to enhance patient well-being. This study aims to understand and analyze service quality, service performance, and patient satisfaction among outpatients at the Mental Health Clinic of RSUD Pakuhaji, Tangerang Regency. The research uses a quantitative method with data collection conducted through questionnaires. The results indicate that the service quality at RSUD Pakuhaji is fairly good in terms of the clarity of warning signs, but there is a lack of implementation of Standard Operating Procedures. The quality of service was rated positively regarding the healthcare workers' friendliness, although the cleanliness of the facility still needs improvement. Patient satisfaction was also rated well, particularly concerning the friendliness towards children, the elderly, and individuals with disabilities, although the use of internet technology for registration remains inadequate. The analysis shows that service quality has a positive and significant effect on both service performance and patient satisfaction, although the indirect effect of service quality through service performance on patient satisfaction is less significant. Improvements in specific aspects are expected to further enhance patient satisfaction.
Analisis Beban Kerja Terhadap Kualitas Pelayanan dan Implikasinya pada Kebijakan Rekrutmen Pegawai (Studi pada Direktorat Teknologi Informasi ITB Bandung) Masitoh, Imas Siti; Mulyani, Sri Rochani; Kosasih
Jurnal Ekonomi Dan Statistik Indonesia Vol 4 No 3 (2024): Berdikari: Jurnal Ekonomi dan Statistik Indonesia (JESI)
Publisher : Future Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/jesi.04.03.05

Abstract

This research aims to analyze workload, service quality and employee recruitment policy at the ITB Bandung Information Technology Directorate. This study uses a quantitative approach. The sample in this study consisted of 31 respondents. The data analysis used is descriptive analysis and verification analysis using path analysis. The results of the descriptive analysis of workload, service quality, and employee recruitment policies, respondents gave a fairly good assessment towards good, there were still some shortcomings that must be considered for improvement. The results of the verification analysis showed that workload had a significant effect on employee recruitment policies, both directly and through service quality.
Analisis Beban Kerja Terhadap Kualitas Pelayanan dan Implikasinya pada Kebijakan Rekrutmen Pegawai (Studi pada Direktorat Teknologi Informasi ITB Bandung) Masitoh, Imas Siti; Mulyani, Sri Rochani; Kosasih
Jurnal Ekonomi Dan Statistik Indonesia Vol 4 No 3 (2024): Berdikari: Jurnal Ekonomi dan Statistik Indonesia (JESI)
Publisher : Future Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/jesi.04.03.05

Abstract

This research aims to analyze workload, service quality and employee recruitment policy at the ITB Bandung Information Technology Directorate. This study uses a quantitative approach. The sample in this study consisted of 31 respondents. The data analysis used is descriptive analysis and verification analysis using path analysis. The results of the descriptive analysis of workload, service quality, and employee recruitment policies, respondents gave a fairly good assessment towards good, there were still some shortcomings that must be considered for improvement. The results of the verification analysis showed that workload had a significant effect on employee recruitment policies, both directly and through service quality.
Co-Authors Abidin, Sunarti Ahmaddien, Iskandar Ariawaty, R. Rina Novianty Asnar, Etty Sofia Mariati Biantara, Irgi Budiman, Rocky Fransiskus Chendra, Wijaya Johanes Dendi Nugraha Djogo, Ony Farida Yuliati, Farida Farida Yuliaty Fauzi Akbar, Fauzi Fitriana Irmadewi, Ajeng Kadarisman, Sumeidi Kosasih KOSASIH KOSASIH, KOSASIH Kurniasih, Aas Kusumastuti, Dyah Latifah, Husnah Malik, Rahadian Masitoh, Imas Siti Nandita, Nandita Nugroho, Ahmad Yanwar Nugroho, Taufan Panjaitan, Biller Philips, Grace Angela Poluan, Olivia Melissa Putri, Ria Hutami Rulia, Rulia Santi Santi Sari Paraisu, Wo’i Megah Mayang Siar, Cindy Advenia Sifa Fauziah, Sifa Sofia, Etty Sudrajat, Ceffy Rachmat Syahidin, Rukhiyat Taufik Zulfikar Tresnadi, Rama Utoyo, Widjajanti Vip Paramarta Wirawan, Chevie Zaenal Aripin