Article Per Year (5 Year)
p-Index From 2021 - 2026
1.829
P-Index
This Author published in this journals
All Journal JAM : Jurnal Aplikasi Manajemen Jurnal Ekonomi Islam Bisma: Jurnal Bisnis dan Manajemen Dinasti International Journal of Education Management and Social Science JOURNAL LA MEDIHEALTICO Jurnal Ilmu Manajemen Advantage Innovative: Journal Of Social Science Research Jurnal Ekonomi Islam Akuntansi: Jurnal Riset Ilmu Akuntansi Society
R. Rina Novianty Ariawaty
Faculty Of Economics And Business, Universitas Padjajaran, Bandung
Religion Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Nursing Public Health Social Sciences Veterinary Other

Published : 13 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 13 Documents
Search

 1   2 
The Influence of Service Quality and Patient Experience on Inpatient Satisfaction Rosilawati, Rosilawati; Ariawaty, R. Rina Novianty; Syahidin, Rukhiyat
Journal La Medihealtico Vol. 6 No. 5 (2025): Journal La Medihealtico
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallamedihealtico.v6i5.2638

Abstract

This study aims to analyze the influence of service quality and patient experience on inpatient satisfaction at Dr. Abdul Aziz Regional General Hospital, Singkawang. A quantitative approach was used, with a survey of 165 respondents. Service quality was categorized as good (score 3.7), particularly in the dimensions of reliability, assurance, empathy, and responsiveness. However, the physical evidence dimension was categorized as fair. Patient experience was rated as good (score 3.5), particularly in the hospital environment dimension. Specifically, the dimensions of pain management, medication communication, and discharge information were categorized as fair and need improvement. Patient satisfaction with the implementation of the code of ethics for professional service standards was rated as good, while the implementation of health service standards was categorized as fair. Statistical analysis showed that both service quality (β = 0.510; t = 7.515; Sig. 0.000) and patient experience (β = 0.382; t = 5.633; Sig. 0.000) had a positive and significant effect on patient satisfaction. Service quality had the most dominant influence on patient satisfaction. Therefore, comprehensive and continuous improvement in service quality is highly recommended to optimally enhance patient satisfaction.
Determination of Job Satisfaction and Company Performance: Analysis of Competence, Self-Efficacy and Work Motivation Peppy Fachrial; R. Rina Novianty Ariawaty
Dinasti International Journal of Education Management And Social Science Vol. 6 No. 1 (2024): Dinasti International Journal of Education Management and Social Science (Octob
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v6i1.3288

Abstract

The purpose and benefits of this literature review research are expected to build hypotheses regarding the influence between variables, which can later be used for further research in the scope of human resource management. The literature review research article on the determination of job satisfaction and company performance: Analysis of Competence, Self-Efficacy and Work Motivation is a scientific article in human resource management science. The approach used in this literature review research is descriptive qualitative. The data collection technique uses literature studies or a review of relevant previous articles. The data used in this descriptive qualitative approach comes from previous research that is relevant to this research and is sourced from academic online media such as the Thomson Reuters Journal, Springer, Taylor & Francis, Scopus Emerald, Elsevier, Sage, Web of Science, Sinta Journal, DOAJ, EBSCO, Google Scholar and digital reference books. In previous studies, 1 relevant previous article was used to review each independent variable. The results of this literature review article are: 1) Competence influences Job Satisfaction; 2) Self-Efficacy influences Job Satisfaction; 3) Work Motivation influences Job Satisfaction; 4) Competence affects Company Performance; 5) Self-Efficacy affects Company Performance; and 6) Work Motivation affects Company Performance.
Perilaku Mengemudi dan Pengalaman Wisatawan: Sebuah Studi di Kawasan Metropolitan Bandung R. Rina Novianty Ariawaty; Layyinaturrobaniyah Layyinaturrobaniyah; Egi Arvian Firmansyah; Hilmiana Hilmiana; Kurniawan Saefullah
Society Vol 13 No 1 (2025): Society
Publisher : Laboratorium Rekayasa Sosial, Jurusan Sosiologi, FISIP Universitas Bangka Belitung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33019/society.v13i1.823

Abstract

Driving behavior significantly influences tourist comfort and experiences in a destination, making traffic management a critical consideration for tourism-focused cities. This study examines driving behaviors in Bandung and assesses their impact on tourists' comfort and overall experiences. A total of 300 respondents, consisting equally of drivers and tourists, participated through an online questionnaire administered via Google Forms across West Bandung Regency, Bandung Regency, Cimahi City, and selected areas of Sumedang Regency in West Java Province, a method particularly effective during the COVID-19 pandemic. Descriptive statistical analysis and independent t-tests indicate that driving behavior among Bandung residents is moderately deviant; however, most drivers tend to comply with traffic regulations and consider receiving telephone calls while driving as relatively unimportant. Nevertheless, tourists emphasize enhancing public transportation services and traffic orderliness. The study confirms a significant relationship between driving behavior and tourist experiences, highlighting the need for targeted improvements to develop Bandung as a more comfortable and attractive city for residents and visitors.
Co-Authors Djogo, Ony Egi Arvian Firmansyah Egi Arvian Firmansyah Fachrial, Peppy Hilmiana Hilmiana Joeliaty Joeliaty KOSASIH KOSASIH, KOSASIH Kurniawan Saefullah Layyinaturrobaniyah Layyinaturrobaniyah mulyani, sri rochani Noni Evita, Siti Peppy Fachrial Rosilawati, Rosilawati Siti Noni Evita Syahidin, Rukhiyat Vania Citta Mufarrihati Yudi Ahmad Faisal