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All Journal JAM : Jurnal Aplikasi Manajemen Jurnal Ekonomi Islam Bisma: Jurnal Bisnis dan Manajemen Dinasti International Journal of Education Management and Social Science JOURNAL LA MEDIHEALTICO Jurnal Ilmu Manajemen Advantage Innovative: Journal Of Social Science Research Jurnal Ekonomi Islam Akuntansi: Jurnal Riset Ilmu Akuntansi Society
R. Rina Novianty Ariawaty
Faculty Of Economics And Business, Universitas Padjajaran, Bandung
Religion Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Nursing Public Health Social Sciences Veterinary Other

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Pengaruh Motivasi Kerja dan Komunikasi Terhadap Kepuasan Kerja yang Berimplikasi Pada Kinerja Pegawai (Studi Survey pada Perangkat Desa Kecamatan Cipatat Kabupaten Bandung Barat) Santi, Santi; Mulyani, Sri Rochani; Ariawaty, R. Rina Novianty; Kosasih, Kosasih; Djogo, Ony
Innovative: Journal Of Social Science Research Vol. 4 No. 4 (2024): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v4i4.13156

Abstract

Penelitian ini bertujuan untuk meneliti pengaruh motivasi kerja dan komunikasi terhadap kepuasan Kerja yang berimplikasi pada Kinerja Pegawai di Kantor Pemerintahan Desa Kecamatan Cipatat Kabupaten Bandung Barat. Penelitian ini menggunakan pendekatan kuantitatif dengan analisis deskriptif dan verifikatif, menggunakan sampel 125 responden. Rancangan analisis menggunakan analisis jalur (path anlysis), analisis koefisien korelasi dan koefisien determinasi, sedangkan pengujian hipotesis menggunakan uji F (simultan) dan uji-t (parsial). Adapun hasil penelitian dari analisis deskriptif, menunjukan pendapat responden terhadap motivasi kerja, komunikasi, kepuasan kerja dan kinerja pegawai, menilai dengan katagori baik menuju sangat baik, walaupun terdapat skor penilaian yang rendah, yang harus diperhatikan untuk diperbaiki. Sedangkan hasil penelitian dari analisis verifikatif (analisis jalur) menunjukkan pengaruh positip antar variabel. Nilai pengaruh langsung sebesar 51,12% dan nilai pengaruh tidak langsung sebesar 43,56%. Dengan demikian pengaruh langsung lebih besar dari pengaruh tidak langsung (51,12%> 43,56%), artinya variabel kepuasan kerja sebagai variabel intervening tidak mampu memediasi variabel motivasi kerja dan komunikasi. Hasil pengujian hipotesis secara parsial (uji-t) untuk motivasi kerja dan komunikasi terhadap kepuasan kerja, berpengaruh positip dan signifikan. Hasil penelitian ini menunjukkan adanya motivasi kerja dan komunikasi terhadap kinerja pegawai melalui kepuasan kerja, diharapkan dapat memberikan kontribusi, untuk meminimalisir motivasi kerja dan komunikasi di Kantor Pemerintahan Desa Kecamatan Cipatat Kabupaten Bandung Barat.
The Influence of Service Quality and Patient Experience on Inpatient Satisfaction Rosilawati, Rosilawati; Ariawaty, R. Rina Novianty; Syahidin, Rukhiyat
Journal La Medihealtico Vol. 6 No. 5 (2025): Journal La Medihealtico
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallamedihealtico.v6i5.2638

Abstract

This study aims to analyze the influence of service quality and patient experience on inpatient satisfaction at Dr. Abdul Aziz Regional General Hospital, Singkawang. A quantitative approach was used, with a survey of 165 respondents. Service quality was categorized as good (score 3.7), particularly in the dimensions of reliability, assurance, empathy, and responsiveness. However, the physical evidence dimension was categorized as fair. Patient experience was rated as good (score 3.5), particularly in the hospital environment dimension. Specifically, the dimensions of pain management, medication communication, and discharge information were categorized as fair and need improvement. Patient satisfaction with the implementation of the code of ethics for professional service standards was rated as good, while the implementation of health service standards was categorized as fair. Statistical analysis showed that both service quality (β = 0.510; t = 7.515; Sig. 0.000) and patient experience (β = 0.382; t = 5.633; Sig. 0.000) had a positive and significant effect on patient satisfaction. Service quality had the most dominant influence on patient satisfaction. Therefore, comprehensive and continuous improvement in service quality is highly recommended to optimally enhance patient satisfaction.
Determination of Job Satisfaction and Company Performance: Analysis of Competence, Self-Efficacy and Work Motivation Peppy Fachrial; R. Rina Novianty Ariawaty
Dinasti International Journal of Education Management And Social Science Vol. 6 No. 1 (2024): Dinasti International Journal of Education Management and Social Science (Octob
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v6i1.3288

Abstract

The purpose and benefits of this literature review research are expected to build hypotheses regarding the influence between variables, which can later be used for further research in the scope of human resource management. The literature review research article on the determination of job satisfaction and company performance: Analysis of Competence, Self-Efficacy and Work Motivation is a scientific article in human resource management science. The approach used in this literature review research is descriptive qualitative. The data collection technique uses literature studies or a review of relevant previous articles. The data used in this descriptive qualitative approach comes from previous research that is relevant to this research and is sourced from academic online media such as the Thomson Reuters Journal, Springer, Taylor & Francis, Scopus Emerald, Elsevier, Sage, Web of Science, Sinta Journal, DOAJ, EBSCO, Google Scholar and digital reference books. In previous studies, 1 relevant previous article was used to review each independent variable. The results of this literature review article are: 1) Competence influences Job Satisfaction; 2) Self-Efficacy influences Job Satisfaction; 3) Work Motivation influences Job Satisfaction; 4) Competence affects Company Performance; 5) Self-Efficacy affects Company Performance; and 6) Work Motivation affects Company Performance.
Co-Authors Djogo, Ony Egi Arvian Firmansyah Fachrial, Peppy Hilmiana Hilmiana Joeliaty Joeliaty KOSASIH KOSASIH, KOSASIH Kurniawan Saefullah Layyinaturrobaniyah Layyinaturrobaniyah mulyani, sri rochani Noni Evita, Siti Peppy Fachrial Rosilawati, Rosilawati Santi Santi Siti Noni Evita Syahidin, Rukhiyat Vania Citta Mufarrihati Yudi Ahmad Faisal