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All Journal Lantanida Journal Jurnal Penelitian Pendidikan IPA (JPPIPA) SCIENTIA JOURNAL Jurnal Prima Medika Sains AVERROUS: Jurnal Kedokteran dan Kesehatan Malikussaleh Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences International Journal of Islamic Education, Research and Multiculturalism (IJIERM) International Journal of Health and Pharmaceutical (IJHP)
Suyono, Tan
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Patient Satisfaction Level on Effect of Treatment Duration at Prima Medan Royal Hospital Lubis, Nurul Sri Finna; Girsang, Ermi; Nasution, Sri Lestari Ramadhani; Suyono, Tan
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 5, No 4 (2022): Budapest International Research and Critics Institute November
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i4.7086

Abstract

Waiting time in patient care the treatment is a problem that often causes patient complaints in various health institutions. The time a patient remains at registration, examination, and drug taking reflects how the agency manages the service component tailored to the patient's situation and expectations. This research aims to see the waiting time with patient satisfaction. This study uses a research design analytic observational with a cross-sectional study approach conducted at the hospital Royal prima. The sampling technique uses purposive sampling with as many as 170 respondents. Analysis test with chi-square test with a significance level of p < 0.05. From the chi-square test results, the waiting time for registration and examination drug on patient satisfaction obtained p value = 0.000 and 0.021 <0.05 means Ho is rejected and Ha accepted, implying a relationship between the waiting time for registration and inspection with patient satisfaction. Meanwhile, the time of taking the drug on patient satisfaction is obtained p value = 0.400> 0.05 means Ho is accepted and Ha is rejected, meaning there is no relationship between the time Wait for taking medication and patient satisfaction. So, it is recommended that officers be more committed and disciplined in providing appropriate services with a predetermined schedule.
Co-Authors Bu'ulolo, Christian Siuwandy Chiuman, Linda Damayanti, Etha Wilda Hasiani Dwi Puspitasari Edlin, Edlin Felix, Jesslyn Ginting, Chrismis Novalinda Girsang, Ermi Halim, Valencia Angelina irza Haicha Pratama J.H.T Rajagukguk, Samuel J.R.E Lumbantobing, Christina Kosasih, Michaela Levinna, Levinna Liena, Liena lister , Clarissa Lister, Clarissa Lubis, Nurul Sri Finna Mahrahmi, Asira Mucmaini, Rica Mutia, Maya Sari Nadia, Felanda A Napiah Nasution, Ali Nasution, Ali Napiah Nasution, Sri Lestari Ramadhani Nurlaela, Lia Oktaviani, Emma Panjaitan, Dian Parapat, Winny G I Sembiring, Imelda Sulistijanto, Eddy Sumiati Sumiati Suwarno Suwarno Tambunan, Andika Z Virgoh, Livia Widya Yanti Sihotang