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All Journal JURNAL PENDIDIKAN TAMBUSAI JURNAL SYARIKAH : JURNAL EKONOMI ISLAM Jurnal Ilmu Komputer dan Bisnis International Journal of Law, Policy and Governance
Nugraha, Taufik
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Agriculture, Biological Sciences & Forestry Arts Computer Science & IT Economics, Econometrics & Finance Law, Crime, Criminology & Criminal Justice Library & Information Science Social Sciences

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PENGEMBANGAN LEMBAGA PENGELOLA DANA BERGULIR SYARIAH DALAM MENDUKUNG USAHA MIKRO KECIL DAN MENENGAH DI INDONESIA Rusydiana, Aam Slamet; Nugraha, Taufik
JURNAL SYARIKAH : JURNAL EKONOMI ISLAM Vol. 4 No. 2 (2018): Jurnal Syarikah
Publisher : Program Studi Ekonomi Islam FEI UNIDA Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (702.207 KB) | DOI: 10.30997/jsei.v4i2.1502

Abstract

This study attempts to identify the factors of needs, activities and objectives in the development of revolving fund management institution (LPDB) sharia in Indonesia, using the Interpretative Structural Model (ISM) approach. The results of this study provide some conclusions include: (1) Elements of the needs of the key in LPDB sharia development strategy in Indonesia to improve SMEs is the need for strong support on internal condition of the institution; (2) Elements of activities that are key to LPDB Shariah development are to identify the problem faced by the member in the field and give some solutions, and (3) Elements of problem that maybe faced in LPDB sharia development in Indonesia is the changes on technology in business lanscape and economic, overall
The Effect of Customer Relationship Management and Customer Satisfaction on Customer Loyalty : Customer Relationship Management, Customer Satisfaction, Customer Loyalty Aprianti, Ine; Nugraha, Taufik; Nurfadilah, Lucy
International Journal of Law Policy and Governance Vol. 3 No. 2 (2024)
Publisher : Asosiasi Dosen Peneliti Ilmu Ekonomi dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54099/ijlpg.v3i2.913

Abstract

This research is motivated by the phenomenon of a lack of product education, especially updates on the livin by Mandiri application which results in customers being stalled in transactions, not being proactive in exploring the needs of convenience in communication, officers at the branch are considered less communicative, customer service who receive complaints are unable to provide satisfactory answers plus the handling process is so long, it is interesting to know the factors that cause the above problems, This study uses quantitative research methods, the data will be analyzed using Descriptive Analysis, Classical Assumption Test, and Verification Analysis. The sampling method is the Probability Sampling method using the Slovin proportional formula. Based on the analysis that has been done, it is obtained that the average value of 3.57 is included in the good category and the condition of Customer Satisfaction obtained an average value of 3.83 is included in the Good category. The condition of Customer Loyalty obtained an average value of 3.73 is included in the Good category. Partially Customer Relationship Management has a positive and significant effect on Customer Loyalty. partially Customer Satisfaction has a positive and significant effect on the Customer Loyalty variable. simultaneously (F test) Customer Relationship Management and Customer Satisfaction have a positive and significant effect on Customer Loyalty. This is supported This is supported by the results of several tests that have been carried out.
Analisis Pemanfaatan Digital Marketing Sebagai Media Membangun Jaringan Bisnis pada Cv Kylafood Indonesia Marselina, Resya Dwi; Nugraha, Taufik; Rahayu, Sofi; Sari, Intan Permata; Ardana, Hafiz Fauzan
Jurnal Pendidikan Tambusai Vol. 8 No. 1 (2024): April 2024
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai, Riau, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jptam.v8i1.13253

Abstract

Penelitian ini dibuat untuk mengetahui manfaat digital marketing terhadap jaringan bisnis pada CV. Kylafood Indonesia. Dengan pertumbuhan pesat teknologi dan perubahan perilaku konsumen, perusahaan perlu memahami dampak dan potensi penerapan digital marketing dalam memperluas jaringan bisnisnya. Kylafood sendiri sudah menerapkan hal tersebut, bekerjasama dengan beberapa platform social mediadan e-commerce untuk memperluas jaringan bisnisnya. Untuk menjalankan bisnisnya Kylafood bekerja sama dengan grosiran di pasar untuk pembelian bahan baku, Kylafood juga telah bekerjasama dengan beberapa e-commerce seperti shopee,lazada,tiktokshop,blibli dan tokopedia. Selain bekerja sama dengan e-commerce Kylafood juga sering mengikuti event event besar untuk meningkatkan penjualannya serta bekerjasama dengan brand local lozy hijab. Tidak hanya dari situ Kylafood juga memasarkan produknya dengan membuat konten-konten menarik di social media dan melakukan endorsmen kepada influencer terkenal di Indonesia. Penelitian ini memanfaatkan teknik observasi dan wawancara sebagai metodenya, dengan pemangku kepentingan terkait. Hasil penelitian menunjukkan bahwa implementasi digital marketing memberikan kontribusi positif terhadap pengembangan hubungan bisnis, pemasaran produk, dan pencapaian tujuan pada Kylafood Indonesia.
Analisis Lingkungan Kerja Terhadap Kinerja Karyawan Amerta Jasa Sejahtera Nugraha, Taufik; Arr, Tryiis
Jurnal Ilmu Komputer dan Bisnis Vol. 15 No. 2a (2024): Vol. 15 No. 2a Special Issue (2024)
Publisher : STMIK Dharmapala Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47927/jikb.v15i2a.845

Abstract

Hasil penelitian menunjukkan bahwa lingkungan kerja fisik di Amerta Jasa Sejahtera cukup baik, ditandai dengan kenyamanan ruangan dan kelengkapan perlengkapan kerja. Namun, aspek lingkungan kerja non-fisik masih kurang memadai karena lokasi kerja yang jauh akibat kemitraan dengan Cottonwood, yang memiliki lokasi vila, hotel, dan apartemen tersebar dengan jarak yang cukup jauh. Hal ini menyebabkan kelelahan pada karyawan dan kesulitan dalam koordinasi tim. Sistem gaji, terutama pemotongan yang signifikan, juga mempengaruhi motivasi kerja karyawan secara negatif. Oleh karena itu, penelitian ini bertujuan untuk memberikan rekomendasi penyesuaian lingkungan kerja guna mendukung peningkatan kinerja perusahaan secara keseluruhan Diharapkan hasil penelitian ini dapat memberikan masukan berharga bagi manajemen perusahaan dalam merancang kebijakan yang lebih efektif terkait penerapan lingkungan kerja non-fisik yang lebih baik.
Co-Authors Aam Slamet Rusydiana, Aam Slamet Aprianti, Ine Ardana, Hafiz Fauzan Arr, Tryiis intan permata sari Marselina, Resya Dwi Nurfadilah, Lucy Rahayu, Sofi