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Live Commerce and 'Cozy Aesthetic': Marketing Communication Strategies for MSMEs in Building Digital Loyalty Ratna, Nurtyasih Wibawanti; Sadono, Teguh Priyo
Journal of Dialogos Vol. 3 No. 1 (2026): Journal of Dialogos - February
Publisher : PT. Anagata Sembagi Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62872/xdcgdf02

Abstract

The development of digital technology encourages MSMEs to adapt more interactive and experience-oriented marketing communication strategies. One emerging form of digital marketing innovation is live commerce, which enables real-time interactions between businesses and consumers. This study aims to analyze how the implementation of live commerce packaged with a cozy aesthetic approach is used as a marketing communication strategy for MSMEs in building digital consumer loyalty. This study uses a qualitative approach with a descriptive research type through case studies. Research data were obtained through observations of MSMEs' live commerce practices, analysis of marketing communication patterns, the application of cozy aesthetic visual and emotional elements, and consumer responses in digital interactions. The results show that the integration of live commerce with cozy aesthetics can create a warm, personal, and comfortable communication atmosphere, thereby increasing trust, emotional engagement, and closeness between MSMEs and consumers. This strategy not only has an impact on increasing short-term interactions and transactions but also contributes to building sustainable digital consumer loyalty. Thus, live commerce packaged with a cozy aesthetic approach can be an effective and relevant marketing communication strategy for MSMEs in facing competition in the digital era..
Co-Producing Public Governance: The Role of Non-Governmental Actors in Kampung Lali Gadget Sidoarjo, East Java, Indonesia Arief, Royan Khusnul; Sadono, Teguh Priyo; Novaria, Rachmawati
Journal of Scientific Research, Education, and Technology (JSRET) Vol. 5 No. 1 (2026): Vol. 5 No. 1 2026
Publisher : Kirana Publisher (KNPub)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58526/jsret.v5i1.1047

Abstract

This study explores the practice of public governance through the co-production model initiated by non-governmental actors in Kampung Lali Gadget (KLG), Sidoarjo, East, Indonesia. Rooted in the increasing concerns over children's gadget addiction and the erosion of local cultural literacy, this research employs a qualitative-descriptive approach to examine how community-driven initiatives can serve as alternative forms of public service delivery. Data were collected through in-depth interviews, participatory observations, and document analysis involving community leaders, volunteers, parents, and local institutions. Findings indicate that KLG represents a form of citizen-initiated co-production, in which local youth and civil society actively engage in designing, implementing, and evaluating community-based educational services. The integration of traditional games, cultural learning, and environmental interaction has proven effective in reshaping children's behavior, enhancing community cohesion, and stimulating local economic activities. KLG's governance structure demonstrates adaptive capabilities, with layered evaluation mechanisms aligned with network governance principles. The study concludes that co-production by non-governmental actors, when grounded in local wisdom and social innovation, can provide sustainable public services that are educationally transformative, socially inclusive, and economically empowering. It also contributes to expanding the literature on co-production in community-based education and offers a replicable model for other regions facing similar sociocultural challenges.
AKTIVITAS DIGITAL BUDAYA PARTISIPATIF (STUDI ETNOGRAFI VIRTUAL KRITIK TERHADAP PEMERINTAH PADA PENGIKUT AKUN INSTAGRAM JEROMEPOLIN): (STUDI ETNOGRAFI VIRTUAL KRITIK TERHADAP PEMERINTAH PADA PENGIKUT AKUN INSTAGRAM JEROMEPOLIN) Salsafila, Nanda Delia; Tri Palupi, Merry Fridha; Sadono, Teguh Priyo
representamen Vol. 12 No. 01 (2026): Jurnal Representamen Volume 12 No. 01 April 2026
Publisher : Universitas 17 Agustus 1945 Surabaya

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Abstract

Social media has undergone a functional shift from a space primarily associated with entertainment to an arena of public discourse that enables citizens to participate in opinion formation and criticism of government policies. In August 2025, Jerome Polin, a young digital influencer widely known for sharing educational content, along with several other influencers, voiced criticism regarding emerging political issues, particularly the size of the Indonesian House of Representatives’ (DPR) budget, which was perceived as disproportionate to legislative performance and the economic conditions faced by the public. This criticism intensified as the public became increasingly aware of various budget allocations, allowances, and facilities granted to members of the DPR that were considered excessive, while at the same time the government encouraged budget efficiency and austerity measures among citizens. This study aims to analyze digital participatory cultural activities in the process of mobilizing criticism against the government among followers of the Instagram account @jeromepolin, specifically in relation to the issue of DPR allowances framed through the public demand narrative “17+8.” Employing a qualitative approach with a virtual ethnography method, the study focuses on observing digital interactions, analyzing uploaded content, and conducting online interviews with active followers of the account. The findings indicate that Jerome Polin’s posts functioned as catalysts for the formation of a participatory virtual public sphere. Audiences were not merely content consumers but also meaning producers through comments, discussions, reposts, and the redistribution of critical narratives. These practices reflect the core characteristics of participatory culture as conceptualized by Henry Jenkins, including low barriers to participation, support for collaboration, and social engagement in the production and circulation of discourse. The mobilization of criticism observed in this context was non-confrontational yet effective in increasing political awareness, particularly among younger generations, while simultaneously reducing apathy toward governmental issues. This study concludes that digital influencers such as Jerome Polin play a significant role in facilitating the cultural mobilization of criticism through participatory practices on social media. In this context, social media functions not only as a channel for individual expression but also as an informal space for political learning that contributes to the strengthening of civic participation and digital democracy in Indonesia.Keywords: Participatory Culture, Influencer, Mobilization of Criticism, Instagram, Virtual Public Sphere