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Implementation of MIS (Management InformationSystem) to Improve Efficiency and Security of Interbank transactions Using BCA Mobile   (Case Study at Bank BCA Tbk) Handoko, Melyani; Yulianto, Andri Rizko; Jatinurcahyo, R.; Subariyanti, Herudini; Nikmah, Wasilatun; Adawia, Popon Rabia; Yulianto; Armaniah, Henny
Journal of Management and Informatics Vol. 4 No. 2 (2025): August Season | JMI : Journal of Management and Informatics
Publisher : University of Science and Computer Technology

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51903/jmi.v4i2.201

Abstract

The rapid advancement of digital technology has revolutionized the financial services industry, compelling banks to adopt more efficient and secure digital platforms. This study explores the implementation of a Management Information System (MIS) to enhance the efficiency and security of interbank transactions through the BCA Mobile application, a leading digital banking solution provided by PT Bank Central Asia (BCA). The research employs a case study approach and gathers primary data from 30 respondents who are active users of BCA Mobile. Using SPSS for validity testing, the results indicate that the efficiency variable (X1) has a strong and significant positive correlation with improved transaction performance, while the security variable (X2) also contributes positively, albeit to a lesser degree. The findings suggest that an integrated MIS—featuring rapid data access, process automation, and biometric authentication—can substantially enhance operational reliability and customer trust. Moreover, the prototype development model used in this study supports user-centered design iterations to optimize usability and system functionality. The research contributes to digital banking literature by demonstrating how a tailored MIS can support financial inclusion, customer satisfaction, and strategic agility in Indonesia’s competitive banking sector. It also offers practical implications for banks seeking to minimize operational risks and improve service quality through system innovation. This study underscores the significance of continual MIS enhancements to sustain customer confidence and address evolving cybersecurity threats in the digital era.
Kinerja Karyawan yang Dipengaruhi oleh Beban Kerja dan Stres Kerja Melalui Kepuasan Kerja Sebagai Variabel Intervening pada PT Bank Central Asia Tbk KCU Kedoya Jakarta Barat Nikmah, Wasilatun; Anggarini, Desy Tri; Siregar, Otto
Ilmu Ekonomi Manajemen dan Akuntansi Vol. 4 No. 2 (2023): Jurnal Ilmu Ekonomi Manajemen dan Akuntansi
Publisher : Universitas Mohammad Husni Thamrin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37012/ileka.v4i2.1987

Abstract

Tujuan penelitian ini adalah untuk menguji bagaimana kepuasan kerja sebagai variabel intervening mempengaruhi kinerja karyawan PT Bank Central Asia Tbk KCU Kedoya Jakarta Barat dalam kaitannya dengan beban kerja dan stres kerja. Penelitian ini bertujuan untuk memahami cara-cara di mana variabel-variabel ini berinteraksi dalam lingkungan kerja dan lingkungan perbankan yang dinamis. Kuesioner digunakan untuk mengumpulkan data dengan metode penelitian kuantitatif. Populasi penelitian adalah karyawan PT Bank Central Asia Tbk KCU Kedoya Jakarta Barat, dan sampel dipilih berdasarkan standar yang telah ditentukan. Kuesioner yang dibuat menggunakan kerangka konseptual penelitian untuk mengumpulkan data. SmartPLS digunakan untuk analisis data guna menilai hipotesis penelitian dan mengukur pentingnya dan kekuatan korelasi antar variabel. Hasil dari penelitian ini bahwa Beban Kerja berpengaruh positif signifikan terhadap Kepuasan Kerja, Beban Kerja berpengaruh positif signifikan terhap Kinerja Karyawan, Kepuasan  berpengaruh terhadap Kinerja Karyawan, Stress Kerja berpengaruh  terhadap  Kepuasan Kerja,  Kepuasan Kerja berperan sebagai partial control yang berarti untuk mengetahui hubungan antar variabel terdapat hubungan langsung seperti Beban Kerja terhadap Kineja karyawan,  Kepuasan Kerja sebagai partial control dalam hubungan stress kerja terhadap Kinerja Karyawan. Pengukuran ini memberikan nilai Q2 sebesar 0.9865 atau 98,65%, yang menunjukkan bahwa nilai tersebut lebih tinggi dari nol. Sehingga membuktikan bahwa bahwa Kinerja Karyawan secara utuh dipengaruhi oleh variabel Beban Kerja, Stress Kerja dan Kepuasan Kerja sebesar 98,65% dan sisanya oleh variabel lain di luar model penelitian.
Analysis of Organizational Culture and Work Environment on Employee Performance : Case study at Duren Sawit District Office, East Jakarta Armaniah, Henny; Melyani, Melyani; Yulianto, Andri Rizko; Nikmah, Wasilatun; Subariyanti, Herudini; Yulianto, Yulianto
Journal of Management and Informatics Vol. 4 No. 3 (2025): December Season | JMI: Journal of Management and Informatics
Publisher : University of Science and Computer Technology

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51903/jmi.v4i3.204

Abstract

This study investigates the influence of organizational culture and work environment on employee performance at the Duren Sawit District Office. Anchored in Social Cognitive Theory, this quantitative research employed a census method, surveying all 85 employees. Data were analyzed using multiple linear regression. The results revealed that both organizational culture and work environment have a significant and positive partial and simultaneous effect on employee performance. The model explained 52.4% of the variance in performance, confirming that a conducive workplace context significantly predicts employee behavior.
A Decision-Support Analytics Framework of Strategic HR Practices and Employee Performance in Islamic Banking Melyani, Melyani; Yulianto, Yulianto; Nikmah, Wasilatun; Armaniah, Henny; Subariyanti, Herudini; Yulianto, Andri Rizko; Daniel, Daniel
Journal of Technology Informatics and Engineering Vol. 5 No. 1 (2026): APRIL | JTIE : Journal of Technology Informatics and Engineering
Publisher : University of Science and Computer Technology

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51903/jtie.v5i1.496

Abstract

This research analyzes Islamic banking's strategic human resource strategies by examining how compensation, work incentives, and job satisfaction affect employee performance. 210 Islamic finance personnel were quantitatively surveyed and evaluated using Partial Least Squares–Structural Equation Modeling (PLS-SEM) using SmartPLS. Bootstrapping. 5,000 subsamples were used to evaluate direct and indirect impacts. Research indicates that financial remuneration and work motivation negatively affect employee performance (β = −0.280 and β = −0.182, respectively). Job happiness has a low but positive impact on employee performance (β = 0.087). Minimal indirect effects and variation accounted for (VAF) values below 20%. Job satisfaction does not moderate the links between financial compensation and employee performance, nor between work motivation and performance.  The findings suggest that direct processes, rather than emotional measures such as job happiness, affect the performance of Islamic banking employees. The Islamic banking strategic human resource management literature is enhanced by emotional assessments, such as job satisfaction. Strategic human resource management in Islamic banking is informed by research, with managerial implications for fair remuneration systems and sustainable motivational techniques that reflect Islamic ideals.