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A Literature Review of Knowledge Management Role in Employee Performance Sulistyanto, Tri Hadi; Djamil, Masyhudzulhak; Sutawidjaya, Ahmad Hidayat; Nawangsari, Lenny Christina
JDM (Jurnal Dinamika Manajemen) Vol 12, No 2 (2021): September 2021 (DOAJ Indexed)
Publisher : Department of Management, Faculty of Economics, Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/jdm.v12i2.31413

Abstract

This review aimed to discuss current literatures of Knowledge Management (KM) role in employee performance. This paper reviewed articles about the effect of KM on performance from several dif- ferent countries. The result of the study shows that all article reviewed have the same same conclusion that there is a positive relationship between KM and employee performance. The important findings suggest that KM is a major indirect factor of organizational performance. Also, KM occupies an impor- tant role in forming an effective platform for learning organizations. However, how knowledge man- agement influences competitive advantage such as knowledge, behavior, attitude, and its influence on performance had not attract the attention of researchers. This study suggests future studies to include intervening variables such as competitive advantage, knowledge, behavior, and attitude, to gain a deeper understanding of knowledge management’s role in improving employee performance..
Determinants of Business Capital Application Services: Empirical Study from PT. Permodalan Nasional Madani, Indonesia Mariam, Siti; Yolanna, Yolla; Sutawidjaya, Ahmad Hidayat; Rojuaniah
Jurnal Manajemen Bisnis Vol. 11 No. 2 (2024): September
Publisher : Pusat Penerbitan dan Publikasi Ilmiah, FEB, Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33096/jmb.v11i2.774

Abstract

This study aims to analyze the influence of security assurance, service quality, and corporate image on customer satisfaction and loyalty at PT Permodalan Nasional Madani, an entity supporting Micro, Small, Medium Enterprises, and Cooperatives (MSMEs) in Indonesia. Employing an associative design and quantitative approach through an online questionnaire, this research collected data from PT Permodalan Nasional Madani customers at the Ciputat Timur branch in South Tangerang. Data analysis was conducted using Structural Equation Modeling Partial Least Square (SEM-PLS) with SmartPLS software. The results indicate that service quality and corporate image have a positive impact on customer satisfaction and loyalty, while security assurance has not shown a significant influence. These findings underscore the importance of service quality and corporate image in fostering customer satisfaction and loyalty, while also identifying areas needing improvement to strengthen customer relationships.
Pengaruh pelatihan dan kompensasi terhadap kinerja pegawai dengan dorongan sebagai variabel intervening Fauzi, Rahmad Danial; Sutawidjaya, Ahmad Hidayat; Maria, Maya
Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan Vol. 5 No. 4 (2022): Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan
Publisher : Departement Of Accounting, Indonesian Cooperative Institute, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32670/fairvalue.v5i4.2816

Abstract

This study uses motivation as an intermediary variable to explain how training and pay affect employee performance. This study uses a qualitative approach. The method used is by survey. The type of research used is the study of causality. With a total sample size of 43 participants, this study was carried out in the production division of PT Pertamina Hulu Energi West Madura Offshore's Onshore Receiving Facility (ORF PT PHE WMO). Training and compensation are exogenous variables in this quantitative research method. Motivation serves as a mediating variable and performance is an endogenous variable. With the help of a Likert scale, the factors were measured. The Structural Equation Model Partial Least Square (SEM PLS) technique and SmartPLS 3 software were utilized for data analysis. According to the study's findings, motivation, training, and compensation all had a direct, beneficial, and significant impact on performance. The training and compensation variables and the ability to mediate have a favorable and significant indirect connection on performance.
Impact of Consumer Motivation and Behavior on Social Instagram Media Platforms Somethinc Skincare Purchases Natalia, Ros; Sutawidjaya, Ahmad Hidayat
Jurnal Ilmiah Manajemen Kesatuan Vol. 12 No. 5 (2024): JIMKES Edisi September 2024
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v12i5.2800

Abstract

In the current digital era, sosial media has become a highly influential platform in the consumer decision-making process, especially in the beauty industry. Instagram, as one of the leading sosial media platforms, plays a significant role in shaping consumer preferences and behaviors related to skincare products. This study aims to examine the impact of consumer motivation and behavior on the purchase of Somethinc skincare products on the Instagram sosial media platform. This research employs a quantitative approach with an explanatory method. The sampling technique used is Non-Probability Sampling with Purposive Sampling, involving a sample size of 100 individuals. The results of the study indicate that intrinsic motivation has a positive influence on purchase decisions, extrinsic motivation also has a positive influence on purchase decisions, and knowledge about the product positively and significantly affects the purchase of Somethinc skincare. However, the attitude toward the product does not have a positive and significant impact on the purchase of Somethinc skincare. Keywords: Motivation, Consumer Behavior, Purchase, Instagram Sosial Media Platform.
IMPLEMENTASI KEBIJAKAN PENYELENGGARAAN PERPUSTAKAAN DPR RI MELALUI APLIKASI DPR E-LIBRARY Magfira, Magfira; Rustanto, Agung Edi; Sutawidjaya, Ahmad Hidayat; Bratakusumah, Deddy Supriady
Dinamika : Jurnal Ilmiah Ilmu Administrasi Negara Vol 12, No 1 (2025): Dinamika
Publisher : Universitas Galuh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25157/dak.v12i1.18573

Abstract

Penelitian ini bertujuan untuk menganalisis implementasi kebijakan penyelenggaraan perpustakaan DPR RI melalui aplikasi DPR E-Library berdasarkan teori Edward III, di mana komunikasi, sumber daya, disposisi, dan struktur birokrasi termasuk. Melibatkan pengelola perpustakaan, anggota DPR RI, dan masyarakat umum, pendekatan kualitatif deskriptif digunakan melalui observasi, dokumentasi, dan wawancara mendalam. Studi ini membantu orang lebih memahami bagaimana menerapkan kebijakan digital di lembaga legislatif dan menawarkan saran tentang cara mengoptimalkan layanan informasi publik. Hasil penelitian menunjukkan bahwa E-Library DPR RI telah membantu meningkatkan akses ke informasi dan meningkatkan budaya literasi di dalam DPR RI. Namun, tingkat sosialisasi yang rendah masih menghambat program, yang mengakibatkan rendahnya pemanfaatan masyarakat umum. Kelancaran layanan terhambat oleh keterbatasan infrastruktur teknologi dan sumber daya manusia, sementara inovasi dibatasi oleh regulasi yang belum diperbarui. Keberhasilan pelaksanaan kebijakan dipengaruhi oleh komunikasi yang buruk dan disposisi pelaksana yang berbeda.
The Effect of User Satisfaction and Experience on Consumer Loyalty: The Mediation Role of Trust in Beauty Product Consumers of Gen Z Maharani, Alfiana Citra; Sutawidjaya, Ahmad Hidayat; Mariam, Siti; Ramli, Abdul Haeba
Neo Journal of economy and social humanities Vol 4 No 3 (2025): Neo Journal of Economy and Social Humanities
Publisher : International Publisher (YAPENBI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56403/nejesh.v4i3.347

Abstract

In today's digital era, online shopping behavior among Gen Z is increasing, particularly in purchasing beauty products through e-commerce platforms. However, despite high purchase rates, consumer loyalty to a single brand remains low because they easily switch to other brands. This study aims to analyze the influence of satisfaction and user experience on consumer loyalty, and to evaluate the role of trust as a bridging factor in this relationship. The study was conducted among Gen Z consumers in Tangerang Regency who had purchased beauty products through e-commerce platforms in the past six months. The results indicate that satisfaction and user experience play a significant role in building trust, which ultimately drives consumer loyalty. These findings emphasize the importance of building trust through a pleasant and satisfying shopping experience to create long-term relationships between consumers and online beauty brands.
The Effect of Shopping Lifestyle, Fashion Engagement, and Hedonic Shopping on E-Commerce with Impulsive Purchasing as a Mediating Variable Fatiani, Kurunul; Sutawidjaya, Ahmad Hidayat; Mariam, Siti; Ramli, Abdul Haeba
Neo Journal of economy and social humanities Vol 4 No 3 (2025): Neo Journal of Economy and Social Humanities
Publisher : International Publisher (YAPENBI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56403/nejesh.v4i3.349

Abstract

In recent years, online shopping activities in the fashion sector have shown a significant increase. This shift has been further accelerated by the COVID-19 pandemic, which encouraged consumers to move from conventional shopping to e-commerce platforms that are considered more practical, safe, and accessible. The transformation of consumption patterns has strengthened the transition toward digital shopping, particularly for fashion products. This study aims to examine the influence of shopping lifestyle, fashion involvement, and hedonic orientation on impulsive buying behavior. Furthermore, it investigates the mediating role of impulsive buying in enhancing the intention to use e-commerce. A quantitative survey method was employed, with data analyzed using Partial Least Square-Structural Equation Modeling (PLS-SEM). The sample consisted of 130 respondents residing in Tangerang Regency who actively purchase fashion items through Shopee. The findings reveal that shopping lifestyle, fashion involvement, and hedonic orientation have a positive and significant effect on impulsive buying behavior. Moreover, impulsive buying is proven to mediate the relationship between these three variables and the intention to use e-commerce. These results highlight the importance of emotional factors and digital lifestyles as the main drivers of young consumers’ purchasing behavior and provide strategic insights for e-commerce platforms and the fashion industry in designing more effective and emotionally driven marketing strategies.