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PENGARUH KOMPETENSI DAN MOTIVASI TENAGA KESEHATAN MELALUI KOMITMEN ORGANISASI SEBAGAI VARIABEL INTERVENING TERHADAP KUALITAS PELAYANAN DI RSUD CILEUNGSI Andriani, Yulia; Djamil, Masyhudzulhak
Indikator: Jurnal Ilmiah Manajemen dan Bisnis Vol 2, No 3 (2018)
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/indikator.v2i3.3281

Abstract

Penelitian ini bertujuan menguji dan menganalisis pengaruh kompetensi, motivasi tenaga kesehatan melalui komitmen organisasi sebagai variabel intervening terhadap kualitas pelayanan di RSUD Cileungsi. Data penelitian menggunakan data primer dan data sekunder. Data primer berasal dari kuisioner serta data sekunder yang diperoleh dari instansi yang bersangkutan. Metode sampling dilakukan terhadap 60 responden, seluruh populasi. Metode analisis yang digunakan adalah Partial Least Square. Hasil penelitian menunjukkan bahwa komitmen organisasi tidak berpengaruh signifikan  terhadap kualitas pelayanan. Namun, kompetensi terhadap komitmen organisasi, kompetensi terhadap kualitas pelayanan, motivasi terhadap komitmen organisasi serta motivasi terhadap kualitas pelayanan berpengaruh signifikan. Adapun motivasi merupakan variabel yang pengaruhnya paling besar terhadap kualitas pelayanan tenaga kesehatan.
PENGARUH KEPEMIMPINAN, DISIPILIN KERJA, DAN BUDAYA ORGANISASI TERHADAP KINERJA PEGAWAI KECAMATAN RAWALUMBU Suprihat, Asep; Djamil, Masyhudzulhak
Indikator: Jurnal Ilmiah Manajemen dan Bisnis Vol 2, No 2 (2018)
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/indikator.v2i2.3269

Abstract

Penelitian dengan judul “Pengaruh Kepemimpinan, Disiplin Kerja, dan Budaya Organisasi Terhadap Kinerja Pegawai Di Kantor Kecamatan Rawalumbu” ini  bertujuan untuk mengetahui pengaruh secara parsial maupun simultan dari Variabel Kepemimpinan, Disiplin Kerja, dan Budaya Organisasi terhadap Variabel Kinerja, penelitian ini juga untuk mengetahui Variabel bebas mana yang paling berpengaruh terhadap Variabel Kinerja. Subjek penelitian ini adalah 66 orang pegawai yang bekerja di kantor Kecamatan Rawalumbu, Kota Bekasi. Metode analisis yang digunakan adalah analisis regresi linier berganda dengan bantuan program SPSS versi 24, hasil penelitian ini menunjukan bahwa secara parsial terdapat pengaruh yang positif dan signifikan dari Variabel  Kepemimpinan, Disiplin Kerja terhadap Variabel Kinerja Pegawai, dan terdapat pengaruh  positif yang tidak signifikan dari Variabel Budaya Organisasi terhadap Variabel Kinerja Pegawai, namun secara simultan Variabel Kepemimpinan, Disiplin Kerja, dan Budaya Organisasi berpengaruh positif dan signifikan terhadap Variabel Kinerja Pegawai Kantor Kecamatan Rawalumbu, Variabel Kepemimpinan memiliki pengaruh yang paling dominan terhadap Variabel Kinerja dibandingkan dengan variabel bebas lainnnya. Bagi akademisi diharapkan penelitian ini dapat digunakan sebagai referensi bagi penelitian selanjutnya, serta bagi instansi Kecamatan Rawalumbu disarankan untuk mempertimbangkan meningkatkan Kepemimpinan dan Disiplin Kerja dalam rangka meningkatkan Kinerja Pegawai yang lebih baik.
Strategi Peningkatan Kinerja Dosen Melalui Pengembangan Dimensi Modal Sosial Pada Perguruan Tinggi Swasta Di Kota Serang Nuryanto, Uli Wildan; Djamil, Masyhudzulhak; Sutawidjaya, Achmad H; Saluy, A Badawi
Jurnal Mandiri : Ilmu Pengetahuan, Seni, dan Teknologi Vol 4 No 1: Juni 2020
Publisher : Lembaga Kajian Demokrasi dan Pemberdayaan Masyarakat (LKD-PM)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1001.652 KB) | DOI: 10.33753/mandiri.v4i1.96

Abstract

The role of universities in preparing quality and reliable human resources cannot be separated from lecturer performance. Given the role, duties and responsibilities of lecturers are very important in educating students. With the still thick culture where the lecturers as main actors in the classroom who are fully responsible for the delivery of material, coupled with other tri dharma assignments such as research and community service not to mention added with other tasks that make the administrative workload of lecturers very draining time and energy. This tendency will cause gaps between lecturers due to the busyness of each lecturer which causes the relationship between lecturers to sub-optimal and tends to create a sense of individualism and affect their performance, so a social approach is needed to bridge this. For this reason, the research conducted to test the influence relationship between social capital dimensions consisting of structural dimensions, rational dimensions and cognitive dimensions on lecturer performance. The study was conducted at one private university in the city of Serang, against 58 permanent lecturers using the purposive sampling method and the Partial Least Square analysis method. The results showed that the three dimensions had the results of outer model analysis and inner model analysis that were fit and had a significant effect both partially and simultaneously, with a total influence of 72.8% while the remaining 27.2% were influenced by variables outside this research model. Cognitive dimension becomes the most dominant dimension of social capital variables on lecturer performance. Abstrak Peran perguruan tinggi dalam mempersiapkan sumber daya manusia yang berkualitas dan handal tidak dapat dilepaskan dari kinerja dosen. Mengingat peran, tugas dan tanggung jawab dosen sangat penting dalam mendidik mahasiswanya. Dengan masih kentalnya budaya bahwa dosen merupakan aktor utama didalam kelas yang bertanggung jawab penuh terhadap penyampaian materi ditambah dengan tugas tridharma lainnya seperti penelitian dan pengabdian masyarakat belum lagi ditambah dengan tugas lainnya yang menjadikan beban kerja dosen dari segi administratif sangat menguras waktu serta energi. Kecendrungan ini akan menyebabkan adanya gap antara dosen akibat kesibukan masing-masing dosen yang menyebabkan hubungan antara dosen menjadi tidak maksimal dan cenderung menimbulkan rasa individualisme serta berpengaruh terhadap kinerjanya, sehingga diperlukan pendekatan sosial dalam menjembatani hal tersebut. Untuk itulah penelitian ini dilakukan untuk membuktikan adanya hubungan pengaruh dari dimensi modal sosial yang terdiri dari dimensi struktural, dimensi rasional dan dimensi kognitif terhadap kinerja dosen. Penelitian dilakukan pada salah satu perguruan tinggi swasta di Kota Serang, terhadap 58 dosen tetap dengan menggunakan metode purposive sampling dan metode analisis Partial Least Square. Hasil penelitian menunjukan bahwa ketiga dimensi memiliki hasil outer model analysis dan inner model analysis yang fit dan berpengaruh signifikan baik secara parsial maupun simultan, dengan besarnya pengaruh total sebesar 72,8% sedangkan sisanya sebesar 27,2% dipengaruhi variabel diluar model penelitian ini. Dimensi kognitif menjadi dimensi yang paling dominan dari variabel modal sosial terhadap kinerja dosen. Kata Kunci: Modal Sosial, Dimensi Struktural, Dimensi Relasional, Dimensi Kognitif, Kinerja Dosen
A Literature Review of Knowledge Management Role in Employee Performance Sulistyanto, Tri Hadi; Djamil, Masyhudzulhak; Sutawidjaya, Ahmad Hidayat; Nawangsari, Lenny Christina
JDM (Jurnal Dinamika Manajemen) Vol 12, No 2 (2021): September 2021
Publisher : Department of Management, Faculty of Economics and Business, Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/jdm.v12i2.31413

Abstract

This review aimed to discuss current literatures of Knowledge Management (KM) role in employee performance. This paper reviewed articles about the effect of KM on performance from several dif- ferent countries. The result of the study shows that all article reviewed have the same same conclusion that there is a positive relationship between KM and employee performance. The important findings suggest that KM is a major indirect factor of organizational performance. Also, KM occupies an impor- tant role in forming an effective platform for learning organizations. However, how knowledge man- agement influences competitive advantage such as knowledge, behavior, attitude, and its influence on performance had not attract the attention of researchers. This study suggests future studies to include intervening variables such as competitive advantage, knowledge, behavior, and attitude, to gain a deeper understanding of knowledge management’s role in improving employee performance..
The Influence of Facilities Maintenance, Service Quality and Work Culture on Inpatient Satisfaction at Medika Dramaga Hospital, Bogor Kurniasari, Ludfia; Djamil, Masyhudzulhak; Suherman, Suherman
Jurnal Ilmiah Manajemen Kesatuan Vol. 11 No. 3 (2023): JIMKES Edisi Desember 2023
Publisher : LPPM Institut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37641/jimkes.v11i3.2305

Abstract

This research is about the satisfaction of inpatients at Medika Dramaga Hospital which explores patient statements regarding the facilities, service quality and staff work culture. The method used is descriptive research with a quantitative approach. The sample is from 100 patients or families of inpatients as respondents using data collection techniques through questionnaires and hypothesis analysis using SEM-PLS. Data processing in this study has shown that all hypotheses are accepted, with details based on the Path coefficient value, it is known that the T - statistical value of Facility Maintenance on Patient Satisfaction is 8.772 so that T - Statistics > t-table (1.96 ), from these results it can be stated that Facility Maintenance has a positive effect on patient satisfaction. The Path coefficient value shows that the T - statistical value of Service Quality on Patient Satisfaction is 2.122 so that T - Statistics > t-table (1.96), from these results it can be stated that Service Quality has a positive effect on Patient Satisfaction. And the Path coefficient value shows that the T - statistical value of Work Culture on Patient Satisfaction is 2.943 so that T - Statistics > t-table (1.96), from these results it can be stated that Work Culture has a positive effect on Patient Satisfaction .   Keywords : Facility Maintenance, Service Quality, Work Culture, Patient Satisfaction
Quadruple Helix Model on Leadership Succession in Improving Bank BNI Company Performance (Based on Total Quality Management) KO Pangaribuan, Nova; Djamil, Masyhudzulhak
Dinasti International Journal of Management Science Vol. 5 No. 6 (2024): Dinasti International Journal of Management Science (July - August 2024)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijms.v5i6.3235

Abstract

This research aims to obtain strategies or policies through the Quadruple Helix Model on leadership succession to improve Bank BNI company performance. Mixed research method with a population of 5 regional units at BNI with a pairwise comparisons questionnaire used to collect data based on indicators from research variables using the AHP (Analytical Hierarchy Process) data analysis technique which is a decision support model (Thomas L. Saaty). The first criterion (criteria-1) in this research is: Planning, Investigation, Coordination, Evaluation, Supervision, Staffing, Negotiation, Representation. The second variable or criterion (criteria-2) in Succession and Leadership used is: Candidate Recruitment, Candidate Selection, Customer Focus, Obsession with Quality, Continuous System Improvement, Education and Training. In the final section there are alternatives that can be used to improve bank company performance using the QH model, namely: Organizational Strategy, Business Strategy, Intellectual Strategy and Customer Strategy. From model testing, results were obtained that met the consistency criteria and also proved its sensitivity and stability. The Quadruple Helix model in this research produces Organizational Strategy as a priority and good candidate selection can play a role in the success of Leadership Succession which has a focus on customers in improving Bank Company Performance.
THE EFFECT OF MOTIVATION AND COMPETENCE ON THE PERFORMANCE OF EMPLOYEES OF PT. PARAMITA BANGUN SARANA TBK WITH CAREER DEVELOPMENT AS INTERVENING VARIABLE Widisono, Gunawan; Djamil, Masyhudzulhak; Badawi Saluy, Ahmad
Dinasti International Journal of Digital Business Management Vol. 2 No. 4 (2021): Dinasti International Journal of Digital Business Management (June - July 2021)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijdbm.v2i4.885

Abstract

This study aims to examine the effect of employee motivation and competence on employee performance mediated by employee career development. The number of respondents as many as 42 respondents. All respondents are employees of PT Paramita Bangun Sarana, Tbk. Research with a quantitative approach. The data used in the form of primary data obtained from the results of filling out the questionnaire. The data was then analyzed using the Partial Least Square analysis technique using the SmartPLS program. Based on the results of the analysis of this study, it was concluded that motivation and competence had an effect on career development, motivation and competence had a positive effect on employee performance, career development had a positive effect on employee performance, and career development could mediate the indirect effect of motivation and competence on performance.
THE INFLUENCE OF ORGANIZATIONAL CULTURE, COMPETENCE ON PATIENT SAFETY WITH WORK DISCIPLINE AS INTERVENING VARIABLES IN RS. YPK MANDIRI Kurniawati, Nina; Djamil, Masyhudzulhak; Badawi Saluy, Ahmad
Dinasti International Journal of Digital Business Management Vol. 2 No. 4 (2021): Dinasti International Journal of Digital Business Management (June - July 2021)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijdbm.v2i4.886

Abstract

This study focused on the form and influence of the organization, the level of discipline and competence possessed by nursing staff and their influence on the level of patient safety at YPK Mandiri Hospital. In this study, the respondents who participated were 100 people who worked in the hospital YPK Mandiri. The research design was cross sectional using a quantitative approach. Data collection by distributing questionnaires to all hospital employees. Data analysis using Partial Least Square (PLS) is an alternative method of Structural Equation Modeling (SEM). The results showed that there was no influence between organizational culture and work discipline, competence had a positive effect on discipline, organizational culture did not have a positive effect on patient safety, competence had a negative influence on patient safety culture, work discipline had a positive effect on patient safety, work discipline could not mediate Positively the influence of organizational culture on patient safety culture, work discipline cannot positively mediate the influence of competence on patient safety culture.
EFFECT OF WORK ENVIRONMENT AND WORK COMPETENCY ON PERFORMANCE OF KPPU EMPLOYEES WITH WORK DISCIPLINE AS INTERVENING VARIABLE Widodo, Arif Bagus; Djamil, Masyhudzulhak; Badawi Saluy , Ahmad
Dinasti International Journal of Digital Business Management Vol. 2 No. 5 (2021): Dinasti International Journal of Digital Business Management (August - Septembe
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijdbm.v2i5.890

Abstract

The background of the research in this thesis is that an agency often only demands high performance from employees, regardless of the factors that influence it, even though the fundamental factors in supporting performance, such as competence, work discipline and work environment must also be considered for the sake of increasing employee productivity. The research questions in writing this thesis are: (1) How does the work environment affect the work discipline of KPPU's employees (2) How is the influence of the Work Environment on KPPU Employee Performance? (3) How does competence affect KPPU's employees' work discipline? (4) How does competence affect KPPU's employee performance? (5) How does work discipline affect KPPU' s employee performance? (6) What is the indirect effect of the Work Environment on KPPU Employee Performance through Work Discipline? (7) What is the indirect effect of Work Competence on KPPU Employee Performance through Work Discipline. This type of research is a causal research which aims to test the hypothesis about the effect of the independent variables (work environment, competence and work discipline) on the dependent variable (employee performance) in the Business Competition Supervisory Commission. From the results of this study, the authors concluded that: (1) Work Environment affects Work Discipline. (2) The work environment affects employee performance. (3) Competence affects work discipline. (4) Competence affects employee performance. (5) Work Discipline affects Employee Performance. (7) The work environment has an indirect effect on employee performance through work discipline. (8) Competence has an indirect effect on Employee Performance through Work discipline.