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All Journal JRSI (Jurnal Rekayasa Sistem dan Industri) Jurnal Komputasi Applied Information System and Management Sebatik Jurnal Pengabdian Masyarakat AbdiMas JISKa (Jurnal Informatika Sunan Kalijaga) Jurnal Abdi Insani International Journal of Advances in Data and Information Systems SKANIKA: Sistem Komputer dan Teknik Informatika Prosiding Seminar Nasional Teknik Elektro, Sistem Informasi, dan Teknik Informatika (SNESTIK) Jurnal Ilmiah Sistem Informasi dan Ilmu Komputer DEVOTE: Jurnal Pengabdian Masyarakat Global Jurnal MENTARI: Manajemen, Pendidikan dan Teknologi Informasi Jurnal Informatika Polinema (JIP) Jurnal Komputasi Jurnal Nasional Komputasi dan Teknologi Informasi
Azizah, Anik Hanifatul
Universitas Esa Unggul
Agriculture, Biological Sciences & Forestry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Social Sciences Other

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Perancangan UI Website untuk Optimalisasi Penjadwalan Layanan pada Bisnis Lucete Beauty Widi Ayu Purwaningtyas; Anik Hanifatul Azizah
Jurnal ilmiah Sistem Informasi dan Ilmu Komputer Vol. 6 No. 1 (2026): Maret: Jurnal ilmiah Sistem Informasi dan Ilmu Komputer
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/juisik.v6i1.2107

Abstract

The use of technology to improve business operations, efficiency, and transparency is essential for companies that want to grow in today’s competitive environment. This is especially true in the beauty industry, which continues to attract high interest, particularly among women. Lucete Beauty is a beauty business that offers Eyelash Extension and Korean Manicure and Pedicure services and operates three stores located at Pluit Village Mall, Artha Gading Mall, and Green Sedayu Mall. Currently, Lucete Beauty still uses a manual scheduling system through spreadsheets that combine the schedules of all three stores into one file. This approach increases the risk of data input errors and double bookings, which can negatively affect operational effectiveness and customer satisfaction.To overcome these problems, a website-based system was designed using the Design Thinking method to optimize the service scheduling process. This method was selected to better understand user needs and to develop solutions that are relevant and user friendly. The proposed design is considered acceptable if the usability testing results show a score above 51.7 with an “OK” adjective rating, measured using the System Usability Scale (SUS). Therefore, implementing this system is expected to improve service quality, scheduling accuracy, operational efficiency, and overall business performance.
Analisis Tingkat Kepuasan Pengguna Aplikasi Moovit pada Layanan Transportasi Transjakarta Menggunakan Metode Enhanced Information System Success Model Seftya Ayu Pratiwi; Anik Hanifatul Azizah
Jurnal ilmiah Sistem Informasi dan Ilmu Komputer Vol. 6 No. 1 (2026): Maret: Jurnal ilmiah Sistem Informasi dan Ilmu Komputer
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/juisik.v6i1.2109

Abstract

This study aims to analyze the level of user satisfaction with the Moovit application in TransJakarta transportation services using the Enhanced Information System Success Model (EISSM). The Moovit application is a technology-based information system that provides route guidance, real-time bus arrival estimates, and integrated information on various transportation modes to support user mobility. Data were collected through the distribution of questionnaires using a Likert scale to 100 respondents selected through the Slovin sampling method. The collected data were analyzed using SmartPLS 4 to examine the validity, reliability, and relationships among variables within the EISSM framework. The results indicate that most respondents have a positive perception of the effectiveness of the Moovit application, although several variables remain at a neutral level. The application of the EISSM model reveals that not all indicators meet the criteria for validity and reliability, indicating that certain variables require improvement. Hypothesis testing shows that 9 out of 14 proposed hypotheses are statistically significant. The variables of information quality, system quality, and service quality are found to have a significant effect on user satisfaction with the Moovit application. However, some relationships between variables are not significant, such as the effect of information quality on trust and the effect of user satisfaction on net benefits. Based on these findings, it can be concluded that although the Moovit application is considered helpful for TransJakarta users, improvements in information accuracy, data update speed, and user interface usability are still necessary to enhance user satisfaction, trust, and overall user experience.  
Aplikasi HijaiyahKu Berbasis Android Muhamad Bahrul Ulum; Anik Hanifatul Azizah; Sandfreni Sandfreni
Jurnal Komputasi Vol. 10 No. 2 (2022)
Publisher : Jurusan Ilmu Komputer Fakultas MIPA Universitas Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23960/komputasi.v10i2.3148

Abstract

Early introduction to hijaiyah letter to children is important, for it is the basic of Al-Qur’an reading as Moslem’s guidance in life. Al-Qur’an reading learning method is often given in direct teaching by teachers with the help of books introducing and teaching hijaiyah letters. Introducing hijaiyah letters to children requires effective and engaging teaching method, one of them is by teaching by playing. Using games as medium will create fun atmosphere for an interactive teaching process. This Android based introducing method utilized prototype method, from research stage to application test stage. The result of this application design is an application that may help ease children in learning hijaiyah letters. With this application, children can learn about hijaiyah letters while playing, and train their memories and concentrations with the help of smartphone technology.
Evaluasi Penerapan Sistem Informasi Manajemen Rumah Sakit (SIMRS) Menggunakan Model Human Organization and Technology Fit (Studi Kasus : Rumah Sakit Arsani – Sungailiat Kabupaten Bangka) Devina Vantissha; Anik Hanifatul Azizah
Jurnal Komputasi Vol. 10 No. 2 (2022)
Publisher : Jurusan Ilmu Komputer Fakultas MIPA Universitas Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23960/komputasi.v10i2.2939

Abstract

RS Arsani sudah menerapkan SIMRS sejak tahun 2010 untuk mendukung operasional guna meningkatkan pelayanan serta meningkatkan efektivitas dan efisiensi kerja. Namun dalam penerapannya terdapat kendala seperti rendahnya penggunaan SIMRS, minimnya pengetahuan pegawai dalam menggunakan SIMRS, tampilan SIMRS sulit dipahami, SIMRS belum terintegrasi (sistem BPJS, absensi dan penggajian pegawai) serta terdapat penumpukan antrian dalam proses administrasi. Sehingga dilakukan evaluasi penerapan SIMRS secara kuantitatif menggunakan model HOT-Fit (Human Organizational and Technology Fit) yang berfokus pada tiga dimensi yaitu human (pengembangan sistem, kepuasan pengguna, penggunaan sistem), organization (struktur organisasi, lingkungan organisasi), dan technology (kualitas sistem, kualitas informasi, kualitas layanan). Penelitian ini bertujuan untuk mengetahui faktor yang mempengaruhi tingkat kesuksesan penerapan SIMRS di RS Arsani menggunakan kuesioner dimana total responden yang diperoleh sebanyak 99 responden dengan analisis data PLS- SEM menggunakan software SmartPLS v3.3. Hasil penelitian menunjukkan dari 18 hipotesis yang dikembangkan terdapat 11 hipotesis diterima sedangkan 7 hipotesis lainnya ditolak. Sehingga output dari penelitian ini diberikan beberapa rekomendasi yang mana dimaksudkan dapat meningkatkan tingkat kesuksesan penerapan SIMRS di RS Arsani.
Aplikasi DonasiKu Berbasis Android Muhamad Bahrul Ulum; Habibullah Akbar; Anik Hanifatul Azizah
Jurnal Komputasi Vol. 10 No. 1 (2022)
Publisher : Jurusan Ilmu Komputer Fakultas MIPA Universitas Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23960/komputasi.v10i1.2933

Abstract

Used goods suitable for use are old goods that have been used once or more than once and are still reasonable to be reused. Most of these used goods are no longer used because they already have other, better substitutes. The current management system for these items is usually only collected and stored in the warehouse or even many are left scattered in the corner of the house until the items become a pile. Rather than being left alone, it is better to reuse these items. For example, by donating items that are still reasonable to be reused to people who need it more. Donations in the form of used goods are still poorly managed, information on donation activities that are held is less spread out and if there is, it is not necessarily reliable. So far, the management of the existing donation system is only for donations in the form of money, so the idea of a solution emerged in the form of developing an Android-based donation system application. To analyze the problem used causal analysis based on the data to be collected. The method used for software development is extreme programming. This application can be a solution to the problem of managing the used goods donation system so that people can make donations in the form of goods that are faster, easier to collect and distribute.
PERAN KADER POSBINDU DALAM MENINGKATKAN KESEHATAN IBU HAMIL MELALUI EDUKASI ASUHAN KEPERAWATAN Mira Asmirajanti; Harna Harna; Anik Hanifatul Azizah; Lia Amelia; Nurshabrina Nurshabrina; Bella Prisca Permatasari; Kaylifa Ramadhanti Am
Devote: Jurnal Pengabdian Masyarakat Global Vol. 4 No. 3 (2025): Devote : Jurnal Pengabdian Masyarakat Global, 2025
Publisher : LPPM Institut Pendidikan Nusantara Global

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/devote.v4i3.4552

Abstract

Kesehatan ibu hamil merupakan salah satu indikator utama pembangunan kesehatan nasional, namun masih menghadapi tantangan signifikan, terutama di wilayah dengan keterbatasan pengetahuan dan keterampilan kader terkait asuhan keperawatan. Kegiatan pengabdian masyarakat ini bertujuan meningkatkan pengetahuan dan keterampilan kader Posyandu di Desa Kabasiran dalam memberikan edukasi asuhan keperawatan kepada ibu hamil. Metode pelaksanaan mencakup sosialisasi program, pelatihan peran kader dalam peningkatan kesehatan ibu hamil melalui edukasi, serta evaluasi kegiatan. Pelaksanaan dilakukan di Posyandu Dahlia, Desa Kabasiran, Kecamatan Parungpanjang, Kabupaten Bogor, dengan melibatkan 26 kader posyandu sebagai peserta. Hasil kegiatan menunjukkan peningkatan pengetahuan yang signifikan (p < 0,05) setelah pelatihan. Program ini diharapkan dapat dilaksanakan secara berkesinambungan dengan dukungan lintas sektor untuk memperkuat peran kader sebagai agen promotif-preventif dalam upaya meningkatkan kesehatan ibu hamil di masyarakat.
Pengukuran Tingkat Kematangan Kualitas Layanan Aplikasi Pospay Menggunakan Framework ITIL V.3 Domain Service Operation pada PT Pos Indonesia Indah Cahyani; Badie Uddin; Anik Hanifatul Azizah; Arief Ichwani
Jurnal Nasional Komputasi dan Teknologi Informasi Vol. 9 No. 2 (2026): April, 2026
Publisher : Program Studi Teknik Komputer, Fakultas Teknik. Universitas Serambi Mekkah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32672/0y0q8d69

Abstract

Abstrak - Pos Indonesia telah mengalami beberapa kali perubahan status dari kantor PTT (Telegraf dan Telepon Pos) menjadi perusahaan terbatas dengan nama PT Pos Indonesia (Persero). Badan usaha yang dipimpin oleh seorang Kepala Jawatan ini operasinya tidak bersifat komersial dan fungsinya lebih diarahkan untuk mengadakan pelayanan publik.Penelitian ini bertujuan untuk mengukur tingkat kematangan layanan TI pada aplikasi pospay, sebuah aplikasi logistik yang dikembangkan oleh PT Pos Indonesia. Penelitian ini menggunakan framework Information Technology Infrastructure Library (ITIL) V3, khususnya domain service operation, yang mencakup sub-domain service desk, incident management, dan problem management. Metode pengumpulan data yang digunakan adalah wawancara, kuesioner dan studi pustaka. Hasil penelitian menunjukkan bahwa layanan TI aplikasi pospay memiliki tingkat kematangan yang bervariasi, mulai dari level 2.5 hingga level 3. Hal ini menunjukkan bahwa layanan TI aplikasi pospay masih perlu ditingkatkan untuk mencapai level yang lebih tinggi sesuai dengan standar ITIL V3. Penelitian ini juga memberikan rekomendasi dan strategi peningkatan untuk mengoptimalkan proses pembayaran dan menawarkan pengalaman pengguna yang lebih baik. Kata kunci : Pos Indonesia; Pelayanan Publik; Aplikasi Pospay; ITIL V3;   Abstract - Pos Indonesia has experienced several status changes from a PTT (Postal Telegraph and Telephone) office to a limited company named PT Pos Indonesia (Persero). This business entity led by a Head of Office is not commercial in nature and its functions are more directed at providing public services. This study aims to measure the level of maturity of IT services in the pospay application, a logistics application developed by PT Pos Indonesia. This study uses the Information Technology Infrastructure Library (ITIL) V3 framework, specifically the service operation domain, which includes the sub-domains of service desk, incident management, and problem management. The data collection methods used are interviews, questionnaires and literature studies. The results of the study show that the pospay application IT service has varying levels of maturity, ranging from level 2.5 to level 3. This shows that the pospay application IT service still needs to be improved to reach a higher level in accordance with the ITIL V3 standard. This study also provides recommendations and improvement strategies to optimize the payment process and offer a better user experience. Keywords: Pos Indonesia; Public Service; Pospay Application; ITILV3;
ANALISIS SENTIMEN OPINI PUBLIK TERHADAP KASUS KORUPSI BAHAN BAKAR MINYAK OPLOSAN PT PERTAMINA DENGAN HYBRID MODEL DEEP LEARNING Muhammad Ramdhan Awali; Sawali Wahyu; Anik Hanifatul Azizah
SKANIKA: Sistem Komputer dan Teknik Informatika Vol 8 No 2 (2025): Jurnal SKANIKA Juli 2025
Publisher : Universitas Budi Luhur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36080/skanika.v8i2.3525

Abstract

The corruption case related to oplosan fuel oil involving PT Pertamina has become a national issue that has drawn diverse responses from the public. Sentiment analysis of public opinion on social media can provide important insights for the government and stakeholders in understanding public perceptions of the case. This study aims to analyze public opinion sentiment regarding the alleged fuel adulteration corruption case involving PT Pertamina, using a hybrid deep learning model approach. Data were collected from the social media platform Twitter (X) between February 24 and March 19, 2025, resulting in 12,365 tweets after preprocessing. The study implements four model architectures: IndoBERT, CNN, LSTM, and a hybrid IndoBERT-CNN-LSTM model. Evaluation results show that IndoBERT achieved the highest accuracy at 90%, followed by CNN (86%), hybrid (84%), and LSTM with the lowest accuracy (69%). In addition, the K-Fold cross-validation scheme produced more stable model evaluation results than the Hold-Out method. Based on sentiment distribution analysis, public opinion was dominated by negative sentiment at 72%, while positive and neutral sentiments each accounted for 16%. These findings indicate that the public tends to respond negatively to the Pertamina fuel corruption issue. This study contributes to the understanding of public opinion on social media through a deep learning-based sentiment analysis approach and highlights the importance of selecting appropriate model architectures and validation strategies in the task of classifying Indonesian-language text.
ANALISIS SENTIMEN KEBIJAKAN PEMERINTAHAN PRABOWO DI PLATFORM X MENGGUNAKAN NAIVE BAYES DAN SVM Muhammad Faris Kurniawan; Anik Hanifatul Azizah
SKANIKA: Sistem Komputer dan Teknik Informatika Vol 9 No 2 (2026): Jurnal SKANIKA Juli 2026
Publisher : Universitas Budi Luhur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36080/skanika.v9i2.3726

Abstract

Social media has become a major platform for the public to express opinions regarding political issues and government policies. This study aims to analyze Indonesian public sentiment toward the government policies of President Prabowo Subianto on Platform X and compare the performance of the Naïve Bayes and Support Vector Machine (SVM) algorithms for sentiment classification. Data were collected through a web crawling process using relevant keywords and subsequently underwent several preprocessing stages, including text cleaning, case folding, slang normalization, tokenization, stopword removal, and stemming. Sentiment labeling was performed automatically using a lexicon-based approach with a specially compiled Indonesian sentiment dictionary, with weighting referring to the VADER method. Text features were extracted using the Term Frequency–Inverse Document Frequency (TF-IDF) method, and the dataset was divided into training and testing sets using an 80:20 ratio. Model performance was evaluated using accuracy, precision, recall, and F1-score. The labeling results show a sentiment distribution of 42.3% positive, 33.7% negative, and 24.1% neutral. The experimental results indicate that the SVM algorithm outperformed Naïve Bayes in classifying public sentiment toward government policies, achieving an accuracy of 89% compared to 70% for Naïve Bayes. Furthermore, the specially compiled lexicon-based labeling approach proved effective in producing a large-scale training dataset without requiring manual annotation.
Assessing Hospital Management Information Systems Success Using Human Organization and Technology Fit Model Devina Vantissha; Anik Hanifatul Azizah; Syamsul Arifin
Applied Information System and Management (AISM) Vol. 5 No. 1 (2022): Applied Information System and Management (AISM)
Publisher : Depart. of Information Systems, FST, UIN Syarif Hidayatullah Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15408/aism.v5i1.24738

Abstract

Arsani Hospital has implemented Hospital Management Information Systems since 2010 to support operations to improve services, work effectiveness, and efficiency. However, in its implementation, there are obstacles such as the seldom use of Hospital Management Information Systems and employees' lack of knowledge. Also, the appearance of Hospital Management Information Systems is challenging to understand, and Hospital Management Information System has not been integrated (BPJS system, attendance, and employee payroll). In addition, there are queues in the administrative process. To ensure Hospital Management Information Systems can achieve the expected targets, its necessary to evaluate the success of the implementation as quantitatively using the HOT-Fit (Human Organizational and Technology Fit) model. The model focuses on three dimensions, namely human (system development, user satisfaction, system use), organization (organizational structure, organizational environment), and technology (quality systems, information quality, service quality). This study aims to determine the factors that influence Hospital Management Information Systems implementation success rate at Arsani Hospital using a questionnaire. A total of l99 respondents were obtained by analyzing PLS-SEM data using SmartPLS v3.3 software. The results showed that of the 18 hypotheses developed, 11 were accepted, while the other seven were rejected. The output of this research is given several recommendations which are intended to increase the success rate of Hospital Management Information Systems at Arsani Hospital.
Co-Authors Ahmed Amin Ahmed Al Humadi Aisyah, Zhavira Akbar, Habibullah Andwika, Verina Risky Badie Uddin Bahraini, Dwi Bella Prisca Permatasari Christophera R Lucius Devina Vantissha Erry Yudhya Mulyani Hannah Patricia Harna, Harna Ichwani, Arief INDAH CAHYANI Jack Vallen Kaylifa Ramadhanti Am Latansa Amalia Lia Amelia Mira Asmirajanti Mira Fauziyyah Islamiyah Muhammad Faris Kurniawan Muhammad Ramdhan Awali Mustikawati, Intan Silviana Nurshabrina Nurshabrina Nusandari, Karina Dewi Pratama, Ariq R. Wahjoe Witjaksono Ramadhan, Naufal Maulana Riya Widayanti Romadhoni, Asisyafitri Sandfreni, Sandfreni Santoso, Nesti Anggraini Sawali Wahyu Seftya Ayu Pratiwi Sherina Febryanti Susanto, Sri Anjani Syahputra, Agung Dwi Syamsul Arifin Ulum, Muhamad Bahrul Wahyu, Sawali Widi Ayu Purwaningtyas Yofa Fauzia Azima Yunita Fauzia Achmad