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All Journal JRSI (Jurnal Rekayasa Sistem dan Industri) Jurnal Komputasi Applied Information System and Management Sebatik Jurnal Pengabdian Masyarakat AbdiMas JISKa (Jurnal Informatika Sunan Kalijaga) Jurnal Abdi Insani International Journal of Advances in Data and Information Systems TEPIAN SKANIKA: Sistem Komputer dan Teknik Informatika Prosiding Seminar Nasional Teknik Elektro, Sistem Informasi, dan Teknik Informatika (SNESTIK) Jurnal Ilmiah Sistem Informasi dan Ilmu Komputer DEVOTE: Jurnal Pengabdian Masyarakat Global Jurnal MENTARI: Manajemen, Pendidikan dan Teknologi Informasi Jurnal Informatika Polinema (JIP)
Azizah, Anik Hanifatul
Universitas Esa Unggul
Agriculture, Biological Sciences & Forestry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Social Sciences Other

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Assessing Hospital Management Information Systems Success Using Human Organization and Technology Fit Model Vantissha, Devina; Azizah, Anik Hanifatul; Arifin, Syamsul
Applied Information System and Management (AISM) Vol. 5 No. 1 (2022): Applied Information System and Management (AISM)
Publisher : Depart. of Information Systems, FST, UIN Syarif Hidayatullah Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15408/aism.v5i1.24738

Abstract

Arsani Hospital has implemented Hospital Management Information Systems since 2010 to support operations to improve services, work effectiveness, and efficiency. However, in its implementation, there are obstacles such as the seldom use of Hospital Management Information Systems and employees' lack of knowledge. Also, the appearance of Hospital Management Information Systems is challenging to understand, and Hospital Management Information System has not been integrated (BPJS system, attendance, and employee payroll). In addition, there are queues in the administrative process. To ensure Hospital Management Information Systems can achieve the expected targets, its necessary to evaluate the success of the implementation as quantitatively using the HOT-Fit (Human Organizational and Technology Fit) model. The model focuses on three dimensions, namely human (system development, user satisfaction, system use), organization (organizational structure, organizational environment), and technology (quality systems, information quality, service quality). This study aims to determine the factors that influence Hospital Management Information Systems implementation success rate at Arsani Hospital using a questionnaire. A total of l99 respondents were obtained by analyzing PLS-SEM data using SmartPLS v3.3 software. The results showed that of the 18 hypotheses developed, 11 were accepted, while the other seven were rejected. The output of this research is given several recommendations which are intended to increase the success rate of Hospital Management Information Systems at Arsani Hospital.
Penerapan Goal-Directed Design Sebagai Optimalisasi UX Aplikasi Pemesanan Tiket Teater Sherina Febryanti; Azizah, Anik Hanifatul; Wahyu, Sawali; Hidayah, Qori Halimatul
Jurnal Informatika Polinema Vol. 12 No. 1 (2025): Vol. 12 No. 1 (2025)
Publisher : UPT P2M State Polytechnic of Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33795/jip.v12i1.8602

Abstract

Penelitian ini bertujuan untuk mengoptimalkan User Experience (UX) dalam perancangan antarmuka aplikasi pemesanan tiket teater berbasis web pada Ikatan Drama Jakarta Barat sebuah organisasi teater di Jakarta Barat. Permasalahan utama yang dihadapi adalah proses pemesanan tiket yang masih manual, terdesentralisasi, serta kurang efisien, sehingga menimbulkan kendala dalam pendataan penonton, pengelolaan jadwal, maupun konfirmasi pembayaran. Untuk menjawab permasalahan tersebut, penelitian ini menggunakan pendekatan Goal-Directed Design (GDD) yang menekankan perancangan antarmuka berorientasi pada kebutuhan dan tujuan pengguna. Tahapan penelitian mencakup research, modeling, requirements, framework, refinement, dan support, yang menghasilkan rancangan prototipe aplikasi berbasis web. Implementasi antarmuka difokuskan pada sisi front-end dengan memanfaatkan HTML, CSS, dan JavaScript. Evaluasi dilakukan melalui usability testing dengan mengukur tiga aspek utama, yaitu efektivitas, efisiensi, dan kepuasan pengguna. Hasil pengujian menunjukkan tingkat efektivitas sebesar 94,4%, rata-rata efisiensi 0,0346 goals/sec, serta skor usability 84,21 berdasarkan System Usability Scale (SUS), yang termasuk dalam kategori “Excellent”. Temuan ini menunjukkan bahwa antarmuka yang dikembangkan mampu memberikan pengalaman pengguna yang optimal serta meningkatkan kepraktisan dibandingkan proses manual yang selama ini digunakan. Dengan penerapan metode GDD dapat menghasilkan rancangan antarmuka yang sesuai dengan kebutuhan pengguna, sekaligus membuka peluang untuk pengembangan lebih lanjut pada sisi back-end dan integrasi sistem pembayaran digital, sehingga aplikasi dapat diimplementasikan secara penuh dalam operasional pemesanan tiket teater di Ikatan Drama Jakarta Barat.
Perancangan UI/UX Aplikasi Mood Diary Menggunakan Metode Design Thinking Aisyah, Zhavira; Azizah, Anik Hanifatul; Akbar, Habibullah
Jurnal Informatika Polinema Vol. 12 No. 1 (2025): Vol. 12 No. 1 (2025)
Publisher : UPT P2M State Polytechnic of Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33795/jip.v12i1.8605

Abstract

Suasana hati adalah keadaan perasaan menyenangkan atau tidak menyenangkan yang biasanya berlangsung selama berjam-jam atau berhari-hari, sehingga dapat mempengaruhi bagaimana seseorang bertindak atau berperilaku. Penelitian ini bertujuan untuk merancang design UI/UX aplikasi Mood Diary. Aplikasi ini merupakan sebuah platform mood tracker, yang dirancang untuk membantu pengguna mengelola suasana hati mereka serta mencegah adanya permasalahan isu kesehatan mental. Mood Diary menawarkan fitur-fitur visualisasi mood dan analisis mood, rekomendasi aktivitas, dan fitur utama lainnya. Tahap pengerjaan design UI/UX aplikasi ini, diawali dengan analisis permasalahan, tinjauan pustaka yang didapatkan berdasarakan referensi dari berbagai jurnal atau penelitian yang sudah ada sebelumnya dan pendapat para ahli. Hal selanjutnya yaitu, pengumpulan data dengan wawancara yang melibatkan 20 responden. Perancangan ini dilakukan dengan metode design thinking yang terdiri dari lima tahapan yaitu empathize, define, ideate, prototype, dan test. Tahap test mengukur aspek usability yang meliputi beberapa tahapan yaitu, Effectiveness, Efficiency, dan Satisfaction. Dalam aspek effectiveness, didapatkan hasil dari 20 responden dapat menyelesaikan semua task yang diberikan di setiap fitur tanpa ada kegagalan, sehingga hasil efektivitas yaitu 100%. Selanjutnya, dalam aspek efficiency didapatkan total waktu keseluruhan 2685.56 detik, dari total waktu tersebut disimpulkan bahwa tidak ada waktu yang terbuang sia-sia akibat kegagalan dalam mengerjakan task. Terakhir, untuk aspek satisfaction menggunakan kusioner SUS didapatkan skor rata-rata SUS (System usability scale) sebesar 82,5 yang berarti aplikasi sudah memenuhi kebutuhan pengguna dengan baik.
Implementasi Sistem Informasi Penjualan dan Manajemen Inventory Berbasis ERP Odoo Menggunakan Metode Rapid Application Development pada Pet Shop Ahmed Amin Ahmed Al Humadi; Anik Hanifatul Azizah
Jurnal ilmiah Sistem Informasi dan Ilmu Komputer Vol. 6 No. 1 (2026): Maret: Jurnal ilmiah Sistem Informasi dan Ilmu Komputer
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/juisik.v6i1.2102

Abstract

This study aims to implement a sales and inventory management information system based on Odoo ERP using the Rapid Application Development (RAD) method at Anda Pet Shop, a micro, small, and medium enterprise (MSME) in the pet supplies sector. The RAD method was selected for its ability to accelerate system development through an iterative approach that involves users from the early stages through to testing. The implementation of Odoo ERP has been proven to improve data recording accuracy, speed up transaction processes, and simplify real-time inventory management. Based on system testing conducted using the User Acceptance Test (UAT) method and the Technology Acceptance Model (TAM) approach, it was found that the system was well received by users. The average index scores for Perceived Usefulness (PU) and Perceived Ease of Use (PEU) were 87.78% and 81.11%, respectively, indicating that the system provides tangible benefits in improving performance and is relatively easy for users to operate. This research offers a practical solution for MSMEs in managing sales and inventory and serves as a reference for the implementation of similar ERP systems in other small-scale businesses.
Perancangan UI Website untuk Optimalisasi Penjadwalan Layanan pada Bisnis Lucete Beauty Widi Ayu Purwaningtyas; Anik Hanifatul Azizah
Jurnal ilmiah Sistem Informasi dan Ilmu Komputer Vol. 6 No. 1 (2026): Maret: Jurnal ilmiah Sistem Informasi dan Ilmu Komputer
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/juisik.v6i1.2107

Abstract

The use of technology to improve business operations, efficiency, and transparency is essential for companies that want to grow in today’s competitive environment. This is especially true in the beauty industry, which continues to attract high interest, particularly among women. Lucete Beauty is a beauty business that offers Eyelash Extension and Korean Manicure and Pedicure services and operates three stores located at Pluit Village Mall, Artha Gading Mall, and Green Sedayu Mall. Currently, Lucete Beauty still uses a manual scheduling system through spreadsheets that combine the schedules of all three stores into one file. This approach increases the risk of data input errors and double bookings, which can negatively affect operational effectiveness and customer satisfaction.To overcome these problems, a website-based system was designed using the Design Thinking method to optimize the service scheduling process. This method was selected to better understand user needs and to develop solutions that are relevant and user friendly. The proposed design is considered acceptable if the usability testing results show a score above 51.7 with an “OK” adjective rating, measured using the System Usability Scale (SUS). Therefore, implementing this system is expected to improve service quality, scheduling accuracy, operational efficiency, and overall business performance.
Analisis Tingkat Kepuasan Pengguna Aplikasi Moovit pada Layanan Transportasi Transjakarta Menggunakan Metode Enhanced Information System Success Model Seftya Ayu Pratiwi; Anik Hanifatul Azizah
Jurnal ilmiah Sistem Informasi dan Ilmu Komputer Vol. 6 No. 1 (2026): Maret: Jurnal ilmiah Sistem Informasi dan Ilmu Komputer
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/juisik.v6i1.2109

Abstract

This study aims to analyze the level of user satisfaction with the Moovit application in TransJakarta transportation services using the Enhanced Information System Success Model (EISSM). The Moovit application is a technology-based information system that provides route guidance, real-time bus arrival estimates, and integrated information on various transportation modes to support user mobility. Data were collected through the distribution of questionnaires using a Likert scale to 100 respondents selected through the Slovin sampling method. The collected data were analyzed using SmartPLS 4 to examine the validity, reliability, and relationships among variables within the EISSM framework. The results indicate that most respondents have a positive perception of the effectiveness of the Moovit application, although several variables remain at a neutral level. The application of the EISSM model reveals that not all indicators meet the criteria for validity and reliability, indicating that certain variables require improvement. Hypothesis testing shows that 9 out of 14 proposed hypotheses are statistically significant. The variables of information quality, system quality, and service quality are found to have a significant effect on user satisfaction with the Moovit application. However, some relationships between variables are not significant, such as the effect of information quality on trust and the effect of user satisfaction on net benefits. Based on these findings, it can be concluded that although the Moovit application is considered helpful for TransJakarta users, improvements in information accuracy, data update speed, and user interface usability are still necessary to enhance user satisfaction, trust, and overall user experience.  
Co-Authors Ahmed Amin Ahmed Al Humadi Aisyah, Zhavira Akbar, Habibullah Am, Kaylifa Ramadhanti Andwika, Verina Risky Bahraini, Dwi Christophera R Lucius Devina Vantissha Erry Yudhya Mulyani Hannah Patricia Harna, Harna Ichwani, Arief Jack Vallen Latansa Amalia Lia Amelia Mira Asmirajanti Mira Fauziyyah Islamiyah Muhamad Bahrul Ulum Muhammad Ramdhan Awali Mustikawati, Intan Silviana Nurshabrina, Nurshabrina Nusandari, Karina Dewi Permatasari, Bella Prisca Pratama, Ariq R. Wahjoe Witjaksono Ramadhan, Naufal Maulana Riya Widayanti Romadhoni, Asisyafitri Sandfreni, Sandfreni Santoso, Nesti Anggraini Seftya Ayu Pratiwi Sherina Febryanti Susanto, Sri Anjani Syahputra, Agung Dwi Syamsul Arifin Syamsul Arifin Vantissha, Devina Wahyu, Sawali Widi Ayu Purwaningtyas Yofa Fauzia Azima Yunita Fauzia Achmad