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KEMAMPUAN KERJA DAN KEPUASAN KERJA PENGARUHNYA TERHADAP KINERJA KARYAWAN DEPARTEMEN BAGGAGE SERVICE PT. GAPURA ANGKASA CABANG DENPASAR Gumi, Wiryawan Suputra; Juniasih, Ida Ayu Komang; Da Cruz, Maria Yosefa Lopes
JUIMA : JURNAL ILMU MANAJEMEN Vol 9 No 2 (2019): JUIMA : JURNAL ILMU MANAJEMEN
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Mahasaraswati Denpasar

This study aims to determine the effect of work ability and job satisfaction on employee performance at the Baggage Service Department of PT Gapura Angkasa Denpasar Branch. The number ofsamplesis 41 respondents who are employees of PT.Gapura Angkasa Denpasar Branch. Data analysis techniques used are the validity test, reliability test, classic assumption test, multiple regression analysis, and hypothesis testing. Regression equation results: Y = 6.210 + 0.391X1 + 0.310X2, so it can be concluded that work ability and job satisfaction have a positive effect on employee performance. Hypothesis test results prove that work ability and job satisfaction significantly influence employee performance.

KEMAMPUAN KERJA DAN KEPUASAN KERJA PENGARUHNYA TERHADAP KINERJA KARYAWAN DEPARTEMEN BAGGAGE SERVICE PT. GAPURA ANGKASA CABANG DENPASAR Wiryawan Suputra Gumi; Ida Ayu Komang Juniasih; Maria Yosefa Lopes Da Cruz
JUIMA : JURNAL ILMU MANAJEMEN Vol. 9 No. 2 (2019): JUIMA : JURNAL ILMU MANAJEMEN
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Mahasaraswati Denpasar

This study aims to determine the effect of work ability and job satisfaction on employee performance at the Baggage Service Department of PT Gapura Angkasa Denpasar Branch. The number ofsamplesis 41 respondents who are employees of PT.Gapura Angkasa Denpasar Branch. Data analysis techniques used are the validity test, reliability test, classic assumption test, multiple regression analysis, and hypothesis testing. Regression equation results: Y = 6.210 + 0.391X1 + 0.310X2, so it can be concluded that work ability and job satisfaction have a positive effect on employee performance. Hypothesis test results prove that work ability and job satisfaction significantly influence employee performance.

ANALISIS KEPUASAN PETANI TERHADAP KINERJA PENYELENGGARAAN PENYULUHAN PERTANIAN DI KABUPATEN ENDE PROVINSI NUSA TENGGARA TIMUR Reyna Virginia Nona; Ida Ayu Komang Juniasih
Jurnal Pengkajian dan Pengembangan Teknologi Pertanian Vol 23, No 2 (2020): Juli 2020
Publisher : Balai Besar Pengkajian dan Pengembangan Teknologi Pertanian

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21082/jpptp.v23n2.2020.p151-162

ABSTRACT Analysis of Farmer Satisfaction on Performance Organization of Agriculture Instructor in Ende District of East Nusa Tenggara Province. This study aims to analyze farmers' satisfaction with the performance of agricultural instructor services in Ende District based on the expectations and reality experienced by farmers. This study used 125 farmers as samples. Determination of the sample is done by purposive sampling, where the area sampling technique is used to determine the sample area. Farmer samples are taken randomly using the random number approach in the excel program. This study found that the instructor's ability to utilize the results of research; commitment of extension workers in fulfilling promises; the accuracy of the technology and information media; completeness of technology and information media; the ability of extension agents in using technology and information media, are very important factors in increasing farmer satisfaction with the performance of agricultural extension services in Ende District. This study found that in the preparation of guidelines for instructor services it is also necessary to pay attention to aspects of the characteristics of the region because it will affect the response of farmers to the implementation of agricultural extension.Keywords: satisfaction, performance, farmers, agriculture instructor ABSTRAK Penelitian ini bertujuan untuk menganalisis kepuasan petani terhadap kinerja penyelenggaraan penyuluhan pertanian di Kabupaten Ende berdasarkan harapan dan kenyataan yang dialami petani. Penelitian ini menggunakan 125 orang petani sebagai sampel. Penentuan sampel tersebut dilakukan secara purposive sampling, dimana teknik area sampling digunakan untuk penentuan wilayah sampel. Sampel petani diambil secara acak dengan menggunakan pendekatan angka random pada program excel. Penelitian ini menemukan bahwa faktor kemampuan penyuluh memanfaatkan hasil riset; komitmen penyuluh dalam memenuhi janji; ketepatan media teknologi dan informasi; kelengkapan media teknologi dan informasi; kemampuan penyuluh dalam menggunakan media teknologi dan informasi, merupakan faktor-faktor yang sangat penting dalam meningkatkan kepuasan petani terhadap kinerja penyelenggaraan penyuluhan pertanian di Kabupaten Ende. Penelitian ini menemukan bahwa dalam penyusunan pedoman penyelenggaraan penyuluhan perlu juga memperhatikan aspek karakteristik wilayah karena akan mempengaruhi respon petani terhadap penyelenggaraan penyuluhan pertanian. Kata kunci: kepuasan, kinerja, petani, penyuluh pertanian

PEMASARAN BARANG DAN JASA DALAM PERSPEKTIF UNDANG-UNDANG ANTI MONOPOLI Ida Bagus Radendra Suastama; Ida Ayu Komang Juniasih
Forum Manajemen STIMI Handayani Denpasar Vol 16 No 2 (2018): Jurnal STIMI Vol. 16 No. 2 - 2018
Publisher : Forum Manajemen STIMI Handayani Denpasar

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This research aims is knowing, identifying, and inventing the issues shouldbe recognized by business actors in implementing their marketing activities, mainlyin relation with the Indonesian prevailing regulations regarding Anti Monopoly.This is a qualitative research. As many times stated by literatures on the researchmethodology, it is necessary to be restated here that Qualitative Research is theresearch that endeavoring to find the core or essential meanings or ideas that laidbehind a social action or phenomenon.What is meant as phenomenon in this contextis the values laid behind or basing the stipulation of Indonesian Anti MonopolyLaw. This research has come to conclusions as follows : That the issues should beconcerned and obeyed by the business actors in performing or implementing the marketing of goods and/or services are understanding and preventing from breaching the regulations contained in The Law on Anti Monopoly, which include, amongothers : oligopoly, price fixing, region division, boycott, kartel, trust, oligopsony,vertical integration, closed agreement, agreement with foreign parties, monopoly,monopsony, market controlling, and conspiracy. This research also provides somerecoomendations that could be used by the Business Actors to prevent them from legalproblems caused by marketing activities that break the Indonesian Anti MonopolyLaws.

KUALITAS PELAYANAN DAN PROMOSI PENGARUHNYA TERHADAP KEPUASAN PELANGGAN PADA AGROWISATA LEBAH ETNO BALI FOUNDATION DI DESA BAHA MENGWI Ida Ayu Komang Juniasih; Ida Bagus Radendra Suastama; Putu Dananjaya Oka Dharma
Forum Manajemen STIMI Handayani Denpasar Vol 20 No 1 (2022): Jurnal STIMI Vol. 20 No. 1 - 2022
Publisher : Forum Manajemen STIMI Handayani Denpasar

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Agrotourism is an activity related to tourism activities which is also a lesson for tourists to get to know more about the production process in the agricultural sector and make the agricultural area a place to enjoy agricultural products directly. The purpose of the study was to determine the effect of service quality and promotion on customer satisfaction at the Bali Foundation's Ethno Bees Agrotourism. The types of data used in this study are qualitative data and quantitative data, with data sources namely primary data and secondary data. Methods of collecting data by means of observation, interviews, documentation and questionnaires. The results showed that there was a positive and significant influence between service quality and promotion on customer satisfaction, which means that the higher the service and promotion quality, the higher the customer satisfaction. In this case, every improvement in service quality and promotion will increase customer satisfaction. In addition, there is a positive and significant influence between service quality and promotion simultaneously on customer satisfaction at the Bali Foundation's Ethno Bee Agrotourism in Baha Mengwi Village.

PENGARUH MOTIVASI INTRINSIK, DISILPIN KERJA DAN LINGKUNGAN KERJA TERHADAP KINERJA KARYAWAN PADA PT. BALI ADVENTURE TOURS Ida Ayu Komang Juniasih; Ni Luh Ari Artini
Forum Manajemen STIMI Handayani Denpasar Vol 19 No 1 (2021): Jurnal STIMI Vol. 19 No. 1 - 2021
Publisher : Forum Manajemen STIMI Handayani Denpasar

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This study aims to determine the effect of intrinsic motivation, work discipline, and work environment on employee performance at PT Bali Adventure Tours. The population in the study were all employees of PT Bali Adventure Tours, totaling 109 respondents. Methods of data analysis using Validity Test, Reliability Test, Multiple Linear Regression Test, and Hypothesis Test (test). Based on the results of the analysis, it shows that intrinsic motivation has a significant positive effect on the performance of PT Bali Adventure Tours employees as indicated by the t-count value of 1.204 sig 0.001 and a significant value less than ¬a = ¬ 0.05 (0.001 <0.05). Work discipline has a significant positive effect on the employee performance of PT Bali Adventure Tours, indicated by the tcount value of 2.598 sig 0.001 and a significant value less than a = 0.05 (0.001 <0.05). The work environment has a significant effect on the employee performance of PT Bali Adventure Tours, indicated by the t-count value of 5.035 sig 0.000 and a significant value less than a = 0.05 (0.000 <0.05). The conclusion is that all independent variables have a positive and significant effect on the dependent variable. From the analysis, work environment variables have the most dominant influence on performance variables.

PERUBAHAN UNDANG-UNDANG NOMOR 22 TAHUN 2019 (TENTANG SISTEM BUDIDAYA PERTANIAN BERKELANJUTAN) OLEH UNDANG-UNDANG NOMOR 11 TAHUN 2020 TENTANG CIPTA KERJA DAN PREDIKSI IMPLIKASINYA Ida Bagus Radendra Suastama; Ida Ayu Komang Juniasih
Forum Manajemen STIMI Handayani Denpasar Vol 20 No 2 (2022): Jurnal STIMI Vol. 20 No. 2 - 2022
Publisher : Forum Manajemen STIMI Handayani Denpasar

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This study aims to find out which provisions in Law Number 22 of 2019 concerning Agricultural Cultivation Systems were amended by the "Job Creation Law" (Law Number 11 of 2020). This research also aims to find out and understand the rationale and intent underlying the changes made by the Job Creation Law to Law Number 22 of 2019 concerning the Agricultural Cultivation System (hereinafter simply referred to as the Agricultural Cultivation System Law). This research further attempts to estimate predictions related to the implications of these changes by understanding the contents of the new provisions and comparing them with the contents of the amended provisions. This research data collection method is a research method / literature study, especially on primary legal materials, namely laws and regulations. The type of approach and analysis method used in this research is a qualitative approach. The definition of research with a qualitative approach is research that focuses attention on the ideas or values that underlie an act or action of the actor or an event that is related or arises or which is a consequence or result / product of the act / action. The conclusions of this study are: 1. The articles of Law Number 22 of 2019 concerning the Sustainable Agricultural Cultivation System as amended through the Job Creation Act (especially Article 31 of the Job Creation Law) are: Article 19, Article 22, Article 32, Article 43, Article 86, Article 102, and Article 108 of the Law on Sustainable Agricultural Cultivation Systems (Law Number 22 of 2019), as well as the abolition of Article 111 of Law Number 22 of 1999 concerning Sustainable Agricultural Cultivation Systems. 2. The rationale for the amendment of several laws, judging from the comparison between the old provisions and the new provisions of the amended article (comparison between the sound of the articles before and after the amendment), is the idea of providing a legal basis for the Central Government and/or Regional Governments to adopt certain policies or take certain actions related to Agriculture in order to increase Indonesia's attractiveness for investment, business and industry. 3. Things that are expected to occur after the enactment of the Job Creation Act which changes quite a number of laws to increase the attractiveness of Indonesia's investment, is the higher investor confidence and the sense of security of investors to invest in Indonesia, which in turn is expected to increase as well. the value and volume of investment from investors / business people, both from within the country and abroad.

Aspects of Business Law in Koetara Agama (An Ancient Indonesian Law) Ida Bagus Radendra Suastama; Ida Ayu Komang Juniasih
Sociological Jurisprudence Journal Vol. 6 No. 1 (2023)
Publisher : Fakultas Hukum, Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/scj.6.1.2023.33-40

The Koetara Agama is a Law Book that Indonesia had ever possesed very long time ago. This research aims are exploring and finding the aspects of Business Law (as meant today), in order to see the possibilities to revitalise such traditional (even ancient) norms and values into our current national legal system. This is a qualitative research, which searchs the ideologies or values laid behind certain actions (or certain norms). The result shows that Business Law was regulated comprehensively in Koetara Agama (KA). It can be shown and proven by the looking at all the business fields or business sectors which had been regulated by KA, and also the existence of multidimensional provisions and regulations stipulated in KA. For instances, KA had been regulating the following matters, which include but not limited to : Debt, Loan, Interests Rate, Good Faith, Bad Faith, Property Rights, Torts, Compensations, Employments, Contracts, Business Dispute Resolutions, Sanctions, Fines, and Penalties.

Pengaruh Fasilitas dan Kualitas Pelayanan Terhadap Kepuasan Pelanggan pada Grand Livio Hotel Bali Ida Ayu Komang Juniasih; Ida Bagus Radendra Suastama; I Gede Artha Ramadiputra
Forum Manajemen Vol 21 No 2 (2023): Jurnal Forum Manajemen
Publisher : STIMI Handayani Denpasar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61938/fm.v21i2.529

Customer satisfaction for staying guests is very important in the hotel accommodation business. Every hotel is required to be able to guarantee customer satisfaction. Customer satisfaction is influenced by many factors including facilities and service quality. This study aims to determine the effect of facilities and service quality partially and simultaneously on customer satisfaction. The research population is Grand Livio Hotel Bali customers and the research sample is 100. The data analysis techniques used are Validity Test, Reliability Test, Classical Assumption Test, Multiple Linear Regression Analysis, F Test, t Test and Coefficient of Determination Test. The results showed that facilities had a significant positive effect on customer satisfaction, service quality had a significant positive effect on customer satisfaction and simultaneously facilities and service quality had a significant effect on customer satisfaction. The magnitude of the influence of the variable facilities and service quality on customer satisfaction is 51.3%. Suggestions that can be given by researchers are that the Grand Livio Hotel should add hotel facilities that are still lacking, provide training to employees and provide facilities that suit consumer needs.

PEMASARAN BARANG DAN JASA DALAM PERSPEKTIF UNDANG-UNDANG ANTI MONOPOLI: PEMASARAN BARANG DAN JASA DALAM PERSPEKTIF UNDANG-UNDANG ANTI MONOPOLI Ida Bagus Radendra Suastama; Ida Ayu Komang Juniasih
Forum Manajemen Vol 16 No 2 (2018): Jurnal STIMI Vol. 16 No. 2 - 2018
Publisher : STIMI Handayani Denpasar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61938/fm.v16i2.267

This research aims is knowing, identifying, and inventing the issues shouldbe recognized by business actors in implementing their marketing activities, mainlyin relation with the Indonesian prevailing regulations regarding Anti Monopoly.This is a qualitative research. As many times stated by literatures on the researchmethodology, it is necessary to be restated here that Qualitative Research is theresearch that endeavoring to find the core or essential meanings or ideas that laidbehind a social action or phenomenon.What is meant as phenomenon in this contextis the values laid behind or basing the stipulation of Indonesian Anti MonopolyLaw. This research has come to conclusions as follows : That the issues should beconcerned and obeyed by the business actors in performing or implementing the marketing of goods and/or services are understanding and preventing from breaching the regulations contained in The Law on Anti Monopoly, which include, amongothers : oligopoly, price fixing, region division, boycott, kartel, trust, oligopsony,vertical integration, closed agreement, agreement with foreign parties, monopoly,monopsony, market controlling, and conspiracy. This research also provides somerecoomendations that could be used by the Business Actors to prevent them from legalproblems caused by marketing activities that break the Indonesian Anti MonopolyLaws.

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