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ANALISIS PENGARUH PENGETAHUAN, KETERAMPILAN DAN KEMAMPUAN TERHADAP KINERJA HOTEL PANORAMA UBUD Tettie Setiyarti; Ni Putu Tirtayasih; Ida Bagus Radendra Suastama
JUIMA : JURNAL ILMU MANAJEMEN Vol 10 No 1 (2020): JUIMA : JURNAL ILMU MANAJEMEN
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Mahasaraswati Denpasar

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Abstract

A professional hotel employee is required to have the knowledge, skills, and abilities that are qualified in their fields, so as to be able to produce maximum results according to the operational standards set by the hotel management. However, the facts on the ground show that employees' knowledge, skills, and abilities are still far from expectations. In this paper, the author tries to analyze the inuence of knowledge, skills, and abilities on employee performance at the Panorama Hotel Ubud, located in Gianyar Regency, Bali. This paper will discuss descriptively various variables related to employees' knowledge, skills and abilities, and their effects on their performance while working at the hotel. Data collection methods are done through observations, interviews, and documentations, while the analysis technique used is the classic assumption test, multiple linear regression and hypothesis testing. The results of this study indicate that employees' knowledge, skills, and abilities have a positive and significant effect on the level of performance of employees working in the Panorama Ubud Hotel.
ANALISIS PENGARUH PENGETAHUAN, KETERAMPILAN DAN KEMAMPUAN TERHADAP KINERJA HOTEL PANORAMA UBUD Tettie Setiyarti; Ni Putu Tirtayasih; Ida Bagus Radendra Suastama
JUIMA : JURNAL ILMU MANAJEMEN Vol. 10 No. 1 (2020): JUIMA : JURNAL ILMU MANAJEMEN
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Mahasaraswati Denpasar

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (567.37 KB) | DOI: 10.36733/juima.v10i1.1070

Abstract

A professional hotel employee is required to have the knowledge, skills, and abilities that are qualified in their fields, so as to be able to produce maximum results according to the operational standards set by the hotel management. However, the facts on the ground show that employees' knowledge, skills, and abilities are still far from expectations. In this paper, the author tries to analyze the inuence of knowledge, skills, and abilities on employee performance at the Panorama Hotel Ubud, located in Gianyar Regency, Bali. This paper will discuss descriptively various variables related to employees' knowledge, skills and abilities, and their effects on their performance while working at the hotel. Data collection methods are done through observations, interviews, and documentations, while the analysis technique used is the classic assumption test, multiple linear regression and hypothesis testing. The results of this study indicate that employees' knowledge, skills, and abilities have a positive and significant effect on the level of performance of employees working in the Panorama Ubud Hotel.
MENGGAGAS KONSEP ENTREPRENEURSHIP BERWAWASAN MULTIDIMENSI Ida Bagus Radendra Suastama
Forum Manajemen STIMI Handayani Denpasar Vol 7 No 1 (2009): Jurnal STIMI Vol. 7 No. 1 - 2009
Publisher : Forum Manajemen STIMI Handayani Denpasar

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Abstract

Negative perception about business people as the profit pursuer is, at one side, normal, but at the other side, becoming a concern of business people themselves to prevent such perception increases as stigma that business people think that “the end justify the means”, or in other words, in order to gain the profit, the business people could take any means deemed necessaary regardless the ethics and/or moral considerations. In order to avoid such negative perception, this paper offers a concept named multidimensional entrepreneurship. It is expected that such concept, if implemented thoroughly, not only minimise negative views, but also provide plenty of plus values toward business world, and eventually, many useful things for the societies and human beings. The aspects or dimensions offered to be considered are consisiting of : socio-cultural aspect, politic-economy (ideological) aspect, East-management aspect, science & technology aspect, business-law aspect, and spiritual aspect. The explanation of each aspect or dimension, including the values and the views brought by each of them will be further elaborated in following paper.
URGENSI HUKUM BISNIS INDONESIA YANG BERBASIS NILAI-NILAI SOSIAL BUDAYA Ida Bagus Radendra Suastama
Forum Manajemen STIMI Handayani Denpasar Vol 19 No 1 (2021): Jurnal STIMI Vol. 19 No. 1 - 2021
Publisher : Forum Manajemen STIMI Handayani Denpasar

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Abstract

This paper objective is to examine the ideas related to the importance of designing and enforcing legal principles and rules that based on the values that live and applied in society, especially in the field of business law. Business Law includes, among others, company law, commercial law, investment law, civil law, intellectual property law, capital market law, banking law, consumer protection law, anti-monopoly law, and others. Some of the contents of the current provisions of business law in Indonesia are based on values that are not native to Indonesia. With the recent trend of free trade which tends to be based on capitalistic and neo-liberalistic thinking, the tendency to adopt uniform values from global relations also seems to be increasing. This paper aims to find out the importance of local / regional socio-cultural values originating from Indonesia as a source of content and regulation of business law in Indonesia. The approach method in this research is a normative legal research method with a qualitative research approach. This research comes to the conclusion that based on literature research on legal ideas, it is necessary to have an inventory of the values of original Indonesian legal principles related to the design and application of legal principles and principles that take into account the living and applied values in society, and that the original local / regional sociocultural values of Indonesia should be optimized as the source of the content and regulation of business law in Indonesia.
GAYA KEPEMIMPINAN, PROFESIONALITAS, DAN ETOS KERJA PENGARUHNYA TERHADAP PRODUKTIVITAS KERJA KARYAWANPADA THE TRANS HOTEL KUTA Tettie Setiyarti; I Gusti Ayu Putu Andayani; Ida Bagus Radendra Suastama
Forum Manajemen STIMI Handayani Denpasar Vol 18 No 1 (2020): Jurnal STIMI Vol. 18 No. 1 - 2020
Publisher : Forum Manajemen STIMI Handayani Denpasar

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Abstract

Managerial and leadership skills possessed by a leader are needed in processing human resources in optimizing employee performance, because employees are one of the important assets to realize the organization's vision and mission. In this paper, the writer tries to find a gap or mismatch between expectations and reality (Das Solen Das Sein) between leadership style and facts on the ground, using The Trans Resort Hotel, Kuta, as the locus of the whole discussion. This paper will discuss descriptively the hotel’s leadership style, its employees’ professionalism and work ethics, and their effects on productivity of the hotel. Data collection methods were done through observation, interviews, and documentation, while the analysis technique used include the classic assumption test, multiple linear regression and hypothesis testing. The results of this study indicate that leadership, professionalism, and work ethic have a positive and significant effect in influencing the level of work productivity of employees who work in The Trans Hotel Kuta, Bali.
Seni Perang Sun Tzu tentang Strategi Operasi Dikaitkan dengan Manajemen Bisnis Ida Bagus Radendra Suastama
Forum Manajemen STIMI Handayani Denpasar Vol 9 No 2 (2011): Jurnal STIMI Vol. 9 No. 2 - 2011
Publisher : Forum Manajemen STIMI Handayani Denpasar

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Abstract

Seni Perang Sun Tzu merupakan karya militer klasik tertua dalam literatur Cina yang paling terkenal di luar Cina (yang ditulis antara 400 – 300 SM). Teks tersebut menjadi teks wajib di sekolah militer di seluruh dunia. Sementara itu, terdapat pula kecenderungan pemikiran bahwa strategi perang / militer dapat diterapkan dalam strategi manajemen bisnis atau pemasaran. Permasalahan yang diangkat dalam tulisan ini adalah apakah dan bagaimanakah ilmu perang Sun Tzu tentang strategi operasi dapat dikaitkan / diterapkan dalam manajemen bisnis. Serta bagaimana merumuskan pandangan-pandangan Sun Tzu termaksud dalam bahasa manajemen bisnis. Metode pembahasan tulisan ini adalah mendasarkan diri pada bahan-bahan kepustakaan mengenai Seni Perang Sun Tzu, khususnya dalam konteks pembahasannya dengan manajemen bisnis atau pemasaran, dan buku manajemen lainnya yang relevan. Kesimpulan yang dapat ditarik dari pembahasan ini adalah bahwa ilmu perang Sun Tzu adalah dapat diterapkan dalam ilmu manajemen bisnis, dan penerapan tersebut tentunya harus berangkat dari pandangan bahwa terdapat kesamaan cukup signifikan antara medan perang/pertempuran dengan dunia bisnis. Dengan demikian, strategi perang Sun Tzu yang tersohor itu pun dapat diterapkan dalam strategi manajemen bisnis. Kesimpulan selanjutnya, bahwa konsep awal yang masih berupa konsep untuk medan perang tersebut perlu dirumuskan kembali sedemikian sehingga lebih mudah dipahami dan diimplementasikan dalam konteks manajemen bisnis, antara lain strategi operasi (Sun Tzu) dapat dirumuskan dalam satu konsep : “Kecepatan”, dan dapat dielaborasi lebih lanjut menjadi tiga konsep singkat yaitu : Penjadwalan, Momentum, dan Durasi.
PEMASARAN BARANG DAN JASA DALAM PERSPEKTIF UNDANG-UNDANG ANTI MONOPOLI Ida Bagus Radendra Suastama; Ida Ayu Komang Juniasih
Forum Manajemen STIMI Handayani Denpasar Vol 16 No 2 (2018): Jurnal STIMI Vol. 16 No. 2 - 2018
Publisher : Forum Manajemen STIMI Handayani Denpasar

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Abstract

This research aims is knowing, identifying, and inventing the issues shouldbe recognized by business actors in implementing their marketing activities, mainlyin relation with the Indonesian prevailing regulations regarding Anti Monopoly.This is a qualitative research. As many times stated by literatures on the researchmethodology, it is necessary to be restated here that Qualitative Research is theresearch that endeavoring to find the core or essential meanings or ideas that laidbehind a social action or phenomenon.What is meant as phenomenon in this contextis the values laid behind or basing the stipulation of Indonesian Anti MonopolyLaw. This research has come to conclusions as follows : That the issues should beconcerned and obeyed by the business actors in performing or implementing the marketing of goods and/or services are understanding and preventing from breaching the regulations contained in The Law on Anti Monopoly, which include, amongothers : oligopoly, price fixing, region division, boycott, kartel, trust, oligopsony,vertical integration, closed agreement, agreement with foreign parties, monopoly,monopsony, market controlling, and conspiracy. This research also provides somerecoomendations that could be used by the Business Actors to prevent them from legalproblems caused by marketing activities that break the Indonesian Anti MonopolyLaws.
KUALITAS PELAYANAN DAN PROMOSI PENGARUHNYA TERHADAP KEPUASAN PELANGGAN PADA AGROWISATA LEBAH ETNO BALI FOUNDATION DI DESA BAHA MENGWI Ida Ayu Komang Juniasih; Ida Bagus Radendra Suastama; Putu Dananjaya Oka Dharma
Forum Manajemen STIMI Handayani Denpasar Vol 20 No 1 (2022): Jurnal STIMI Vol. 20 No. 1 - 2022
Publisher : Forum Manajemen STIMI Handayani Denpasar

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Abstract

Agrotourism is an activity related to tourism activities which is also a lesson for tourists to get to know more about the production process in the agricultural sector and make the agricultural area a place to enjoy agricultural products directly. The purpose of the study was to determine the effect of service quality and promotion on customer satisfaction at the Bali Foundation's Ethno Bees Agrotourism. The types of data used in this study are qualitative data and quantitative data, with data sources namely primary data and secondary data. Methods of collecting data by means of observation, interviews, documentation and questionnaires. The results showed that there was a positive and significant influence between service quality and promotion on customer satisfaction, which means that the higher the service and promotion quality, the higher the customer satisfaction. In this case, every improvement in service quality and promotion will increase customer satisfaction. In addition, there is a positive and significant influence between service quality and promotion simultaneously on customer satisfaction at the Bali Foundation's Ethno Bee Agrotourism in Baha Mengwi Village.
STRATEGI PEMASARAN PT. JAN’S TOURS & TRAVEL SERVICE DALAM MENINGKATKAN KEDATANGAN WISATAWAN AUSTRALIA Tettie Setiyarti; Ida Ayu Made Adnyani; Ida Bagus Radendra Suastama
Forum Manajemen STIMI Handayani Denpasar Vol 17 No 1 (2019): Jurnal STIMI Vol. 17 No. 1 - 2019
Publisher : Forum Manajemen STIMI Handayani Denpasar

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Abstract

Bali as one of the tourist destinations in Indonesia that is able to attract many domestic tourists or foreign tourists have developed many forms of facilities and infrastructure. One of them is the needs of tourists about information or booking tour packages that can be accessed easily.The purpose of this research is to know the marketing strategy in order to increase the arrival of Australian tourists at PT Jan’s Tours & Travel Service in marketing and selling the product to the consumer as well as supporting factors and inhibiting the increase of tourist arrivals. This research method through data collecting technique by observation, in-depth interview (interview) and documentation with qualitative descriptive technique. Result of this study is with the implementation of the 7P strategy able to increase the level of visits of foreign tourists, especially those from Australia
Promotion Mix to Increase Revenue in The Capital Hotel and Resort Restaurant in Badung Bali District Ida Ayu Komang Juniansih; Komang Feby Kristiawan; Tettie Setiyarti; Ida Bagus Radendra Suastama
Journal of Business and Management Review Vol. 1 No. 5 (2020): (Issue-November)
Publisher : Profesional Muda Cendekia Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47153/jbmr15.582020

Abstract

This study aims to determine the effect of the promotion mix and the variables that have a dominant influence on the income of The Capital Hotel and Resort restaurant for the period 2019. The sample of this study uses income from restaurants in The Capital Hotel and Resort and promotional costs for the period 2019. The data analysis technique used is multiple linear regression analysis, coefficient determination, F test and t test. The results showed that the results of the coefficient determination were 0.990, it could be said that the five independent variables contributed 99% to the income value, the F test results showed F count> F table (113.135> 3.97), which means that the five independent variables simultaneously had a positive effect and significant to the dependent variable. The t test results show t count (17,779)> t table (2,447) and its effect on the dependent variable (0,000 <0.005), stating that advertising (X1) is the variable that has the most dominant influence on income.
Co-Authors Apolinario Valentim Dos Santos ARTEURT YOSEPH MERUNG I Gede Artha Ramadiputra I Gusti Ayu Putu Andayani Ida Ayu Komang Juniansih Ida Ayu Made Adnyani Juniasih, Ida Ayu Komang Komang Feby Kristiawan Laswitarni, Ni Ketut Made Satria Wibawa Mulia, Maria N. Ni Nyoman Menuh Ni Putu Tirtayasih Ni Putu Tirtayasih Patricia, Ni Putu Intan Putu Dananjaya Oka Dharma Reyna Virginia Nona Setiyarti, Tettie WIjayanthi, Ida Ayu Trisna Wimpascima, Ida Bagus