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Faktor yang Berhubungan dengan Penerimaan Sistem Pendaftaran Online Rumah Sakit Wardani, Ana Kusuma; Rifai, Ahmad; Pitoyo, Achmad Zani
J-REMI : Jurnal Rekam Medik dan Informasi Kesehatan Vol 6 No 2 (2025): March
Publisher : Politeknik Negeri Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25047/j-remi.v6i2.5465

Abstract

The online registration system has been implemented by many healthcare service providers, including Kanjuruhan Hospital, Malang Regency. This system aims to facilitate patient access to hospital registration from anywhere without the need for long waiting times. The objective of this study is to examine outpatient perceptions regarding the usefulness and ease of use of the online registration system and its impact on their acceptance of the system. This research adopts a quantitative analytical approach, focusing on outpatients using the online registration system. The study is based on the Technology Acceptance Model (TAM) with a cross-sectional approach. A total of 80 respondents were selected as the sample, and data were analyzed using the Spearman rank test. The findings indicate that the perceived usefulness variable in relation to user acceptance yielded a p-value of 0.000 < 0.05, and the perceived ease of use variable in relation to user acceptance also yielded a p-value of 0.000 < 0.05. These values demonstrate a correlation between the two variables, as the correlation values are lower than the significance level. The study concludes that user acceptance is significantly influenced by perceptions of usefulness and ease of use.
APLIKASI SENSUS HARIAN RAWAT INAP BERBASIS DESKTOP UNTUK MEMPERCEPAT REKAPITULASI DATA SENSUS HARIAN RUMAH SAKIT XX MALANG Pitoyo, Achmad Zani; Salisa, Fina Mafaza
Jurnal Manajemen Informasi dan Administrasi Kesehatan Vol. 3 No. 1 (2020): JMIAK
Publisher : Program Studi D3 Rekam Medis dan Informasi Kesehatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32585/jmiak.v3i01.678

Abstract

Kegiatan rekapitulasi sensus harian di RS XX Malang sering mengalami keterlambatan penyerahan kepada pihak internal. Salah satu penghambat adalah proses collecting- nya. Perawat melakukan penyerahan pengumpulan lembar sensus harian   ruangan-ruangan kepada petugas pelaporan secara langsung.. Hal ini menjadi salah satu penghambat ketepatan waktu penyelesaian rekapitulasi sensus harian, karena perawat harus menyerahkan dengan cara mendatangi langsung petugas pelaporan. RS perlu di bantu untuk memanfaatkan penggunaan aplikasi-aplikasi yang secara teoritis dapat meningkatkan efisiensi dan efektifitis tugas pekerjaan adminsitrasi.   Tujuan penelitian ini adalah  membuat dan mengujicobakan aplikasi sensus harian;  menguji pengaruh aplikasi tersebut terhadap durasi waktu penyelesaian rekapitulasi data; menganalisa perbedaan waktu rekapitulasi data sensus harian tersebut sebelum dan sesudah menggunakan aplikasi. Metode yang  libatkan  dalam pengembangan aplikasi adalahwaterfall. Termasuk black box testing  dan HCI (Human Computer Interaction ). Desain studi menggunakan  kuasi eksperimen One-Group Pre-Post Test Design dengan uji paired-sample t-test.  Hasil penelitin menunjukkan skor uji fungsi black box testing = 85; skor HCI = 17. Hasil  pre-test menunjukkan mean durasi proses rekapitulasi sensus adalah 18 menit 32 detik. Sedangkan hasil post-test hanya membutuhkan waktu 2 menit 23 detik, sehingga perbedaan rata-rata waktu yang dibutuhkan dari hasil Pre-Post Test sebanyak 16 menit 9 detik. Paired-Sample T-Test mendapatkan hasil akhir sig.0,000 yang berarti H1 diterima.Kesimpulan ditarik adalah bahwa penggunaan aplikasi sensus harian rawat inap berbasis desktop dapat mempercepat proses akhir rekapitulasi data sensus harian rawat inap. Rekomendasi :1) pihak rumah sakit agar mempertimbangkan aplikasi untuk diimplementasikan. 2) Pengembangan dengan  penambahan menu grafik Barber-Johnson dan penambahan fungsi laporan pasien rujuk atau dirujuk, sehingga data yang terkumpul akan menjadi lebih informatif
Relationship Between Satisfaction and Waiting Time in Polowijen Primary Health Care Malang Sangkot, Hartaty Sarma; Putri, Amalia Yunan; Pitoyo, Achmad Zani; Suryandari, Endang Sri Dewi Hastuti; Wijaya, Avid
Interest : Jurnal Ilmu Kesehatan Article in Press: INTEREST-Jurnal Ilmu Kesehatan
Publisher : Poltekkes Kemenkes Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37341/interest.v15i1.576

Abstract

Background: Patient satisfaction depends on the quality of service, service waiting time, and the efforts made by officers to fulfill patient desires with the services provided. Waiting time that is too long will cause dissatisfaction with the patient. This study aims to analyze the relationship between waiting time and patient satisfaction in the outpatient registration section of the Polowijen Primary Health Care (PHC).  Methods: This study used an analytic survey with a crosssectional approach. The population in this study were patients during August-October 6,214 people. The sample was calculated using the slovin formula of 100 people. The sampling technique uses quota sampling. Data analysis used the Chi-Square test. The waiting time at the Polowijen PHC registration section was > 10 minutes (not ideal) for 90 respondents (90%) and waiting time ≤ 10 minutes (ideal) for 10 respondents (10%). The level of patient satisfaction as many as 66 respondents (66%) felt very satisfied and 34 respondents (34%) felt satisfied.  Results: There is no relationship between waiting time and patient satisfaction at outpatient registration at the Polowijen PHC (p Value > 0.05).  Conclusion: As conclusion The waiting time obtained by patients > 10 minutes does not affect patient satisfaction. This happens because the Polowijen Health Center is the only health facility of choice for the patient, so waiting times that are not ideal do not affect patient satisfaction.