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All Journal Jurnal Informatika dan Teknik Elektro Terapan Jurnal Aplikasi Dan Inovasi Ipteks SOLIDITAS Jurnal Administrasi dan Kesekretarisan PINISI Discretion Review Jurnal Administrasi Bisnis FISIPOL UNMUL Tri Dharma Mandiri: Diseminasi dan Hilirisasi Riset Kepada Masyarakat (Jurnal Pengabdian Kepada Masyarakat) ABDIMASNU: Jurnal Pengabdian kepada Masyarakat International Journal of Environment, Engineering, and Education Jurnal Pallangga Praja Journal of Creative Power and Ambition (JCPA)
Rosalin, Sovia
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Biochemistry, Genetics & Molecular Biology Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Nursing Public Health Social Sciences Veterinary Other

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Integration of Technology In Public Services As An Effort to Enhance Government Organizational Resilience In Indonesia Salam, Rudi; Asmar; Rosalin, Sovia
Jurnal Pallangga Praja (JPP) Vol. 7 No. 1 (2025): April
Publisher : Institut Pemerintahan Dalam Negeri Kampus Sulawesi Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61076/jpp.v7i1.5381

Abstract

Digital transformation has become a strategic necessity in strengthening the resilience of government organizations, especially in the face of health crises, natural disasters, and socio-economic pressures. This study aims to analyze how the integration of technology in public services contributes to enhancing organizational resilience in Indonesia’s public sector. A qualitative approach was employed using a case study design focused on a government institution implementing Electronic-Based Government Systems (SPBE). Data collection techniques included in-depth interviews, policy document analysis, and participatory observation. The findings reveal that technological integration through SPBE and digital platforms has improved service continuity, enhanced institutional adaptive capacity, and fostered faster decision-making and cross-sectoral collaboration. However, challenges such as digital infrastructure disparities, uneven digital literacy, and fragmented policy coordination between central and local governments remain significant barriers. The study concludes that technology must be strategically positioned as a long-term component in building public sector resilience.
Mapping the Intellectual Core of Technology Adoption in Digital Startups: A Bibliometric Analysis via Bibliographic Coupling and Co‑Word Networks Rosalin, Sovia; Raharjo, Kusdi; Utami, Hamidah Nayati; Prasetya, Arik
International Journal of Environment, Engineering and Education Vol. 7 No. 3 (2025)
Publisher : Three E Science Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55151/ijeedu.v7i3.355

Abstract

Digital startups are reshaping markets through the use of AI, cloud computing, and blockchain; however, scholarship on how these firms adopt technology remains fragmented. This study systematically maps the intellectual structure and thematic fronts of research on technology adoption in digital startups. A field-tagged Scopus search conducted in September 2025 (coverage 2000–2025) was cleaned and harmonized using a VOSviewer. After de-duplication, 2,243 documents were analyzed via bibliographic coupling (knowledge structure) and co-word analysis (thematic). Four coherent clusters emerge. Strategic innovation and leadership function as the governance backbone that shapes adoption decisions and risk appetite. Sustainable, data-driven business models translate adoption into performance outcomes through analytics capability and value capture. Corporate entrepreneurship within innovation ecosystems bridges firm-level capability with external partners, investors, and accelerators, linking adoption speed to ecosystem embeddedness. Digital business transformation operationalizes AI/cloud investments into processes and customer journeys. Cross-cutting co-word foci, such as perceived usefulness/user experience and organizational readiness, act as mechanisms connecting individual cognition with organizational capability. Emergent topics in policy, regulation, and platform governance appear as boundary conditions that enable or constrain adoption trajectories. The mapping provides an integrative lens organized along two axes: cognitive evaluation and organizational capability that jointly explain adoption in digital startups. It identifies gaps in external enablers and capability maturation paths. A forward-looking agenda is proposed, featuring multi-level models that link cognition, capability, and growth, as well as quasi-experimental evaluations of interface simplification and onboarding, cross-country comparisons of regulatory regimes, and longitudinal tracking of platform transitions.
Partnership based on Triple Helix for Tourism and Peace for Sustained Development Bromo Mountain Rahayu, Karisma Sri; Kartika, Titing; Yuliawan, Rahmat; Lalisan, April Kim; Ating, Rashid; Rosalin, Sovia
Journal of Creative Power and Ambition (JCPA) Vol. 4 No. 01 (2026): Journal of Creative Power and Ambition (JCPA)
Publisher : CV Edujavare Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70610/jcpa.v4i01.1154

Abstract

This study examines the implementation of the Triple Helix model, which facilitates collaboration among academia, industry, and government, in advancing sustainable tourism and promoting peace at Mount Bromo, Indonesia. The swift expansion of tourism in this region has generated economic advantages while underscoring the necessity for strategic, sustainable governance to reconcile development with environmental and social equilibrium. The study investigates governance challenges and the roles of various stakeholders in tourism development, highlighting the necessity for integrated management practices to enhance local community engagement, innovation, and economic advancement. This study employs descriptive qualitative methods to achieve three primary objectives: enhancing partnerships for tourism governance, creating tourism clusters, and promoting innovation in tourism management. Research indicates that although the Triple Helix model effectively aligns stakeholder initiatives, enhanced integration, especially in education and community involvement, is necessary to realize the model's potential fully. This research enhances the tourism governance literature by illustrating how the Triple Helix model can facilitate sustainable tourism, stimulate economic development, and cultivate peaceful, inclusive societies.
Social Media Marketing and Marketing Performance: The Mediating Role of Customer Engagement Febisatria, Andhi; Baharuddin, Aris; Sipayung, Leonardo Davidsi; Rosalin, Sovia
PINISI Discretion Review Volume 9, Issue 2, March 2026
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/pdr.v1i2.83200

Abstract

This study investigates relationships among Social Media Marketing, Customer Engagement, and Marketing Performance using a PLS-SEM approach. Measurement model assessment confirms that all constructs meet required validity and reliability criteria, providing a robust foundation for structural analysis. Empirical findings indicate that Social Media Marketing has a positive and significant effect on Marketing Performance, showing that social media–based activities enhance SME performance through wider market reach and more effective marketing communication. Results also reveal a significant positive influence of Social Media Marketing on Customer Engagement, highlighting the importance of content quality, interaction, and communication intensity in encouraging active customer involvement. Evidence further demonstrates that Customer Engagement positively affects Marketing Performance and significantly mediates the relationship between social media marketing and performance outcomes. Overall findings emphasize that marketing performance optimization depends on social media strategies that prioritize continuous and meaningful customer engagement..
Co-Authors Arik Prasetya, Arik Aris Baharuddin Asmar Ating, Rashid Baehaqi Ellya Indahyanti Febisatria, Andhi Hamidah Nayati Utami Irmawati, Dini Kurnia Kartika, Titing Kusdi Raharjo Lalisan, April Kim Layta Dinira Natalia, Deasy Chrisnia Nur Fadzilah, Shafa Aisha Pawestri, Titi Ayu Rachman, Rani Auliawati Rahayu, Karisma Sri RR. Ella Evrita Hestiandari Rudi Salam Rudiyanto, San Safitri, M.Sc., Ph.D (Scopus ID : 57189988164 Salnan Ratih Asriningtias, Salnan Ratih Sipayung, Leonardo Davidsi Sri Wardhani Wardana, Azna Abrory Yenny Kornitasari, Yenny Yuliawan, Rahmat