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All Journal Kajian Linguistik dan Sastra Emitor: Jurnal Teknik Elektro Dinasti International Journal of Management Science Jurnal Ilmu Manajemen Terapan (JIMT) JOURNAL OF HUMANITIES, SOCIAL SCIENCES AND BUSINESS (JHSSB) Jurnal Perspektif Manajerial dan Kewirausahaan (JPMK) Jurnal Informatika Ekonomi Bisnis Journal of Lesson Study and Teacher Education
Khilyatin Ulin Noor
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Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

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PERGESERAN KESANTUNAN POSITIF SISWA KELAS IX MTs N 1 SURAKARTA BERLATAR BELAKANG BUDAYA JAWA Noor, Khilyatin Ulin
Kajian Linguistik dan Sastra Vol 1, No 1 (2016)
Publisher : Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (642.819 KB) | DOI: 10.23917/kls.v1i1.2474

Abstract

This research aims to describe the pattern of politeness and the shifts of positive politeness among students of class IX MTs N 1 Surakarta. In addition,this research also aims to identify the factors that are influencing the emergence of positive politeness shift among those students. This research is classified as descriptive qualitative research. The data includes speech of class IX’s students that contains positive politeness. The data collected by taking notes from the students’ speech. Data sources are all students of class IX MTs N 1 Surakarta. Methods in analysis include the intralingual match methods by comparing the lingual elements with the extra-lingual elements. The results showed that there are six forms of positive politeness shifts which then lead to the 13 patterns of positive politeness strategy used by students who have Javanese culture backgrounds. Those patterns include attention to the pattern of preferences, desires, and the needs of what opponent said; exaggerate things to get attention, approval, and sympathy from the opponents; using a marker of group identity; seeking approval to repeat some or all of the speakers utterances; pseudo agreement, white lies, hedging opinion; small talk and presuppositions; jokes; expressed understanding or understanding what are the opponent said; making promises; show an attitude of optimism; involves the opponents in the activities; ask questions or give reasons; also reciprocal relationship. In addition, there are several factors that are influencing positive politeness shifts. They are social distance, contexts, excessive complimenting, deliberately asked for a reason, no harm intentions,and rejections.
Sistem Informasi Pelanggan pada Bengkel Marno Jaya Motor Fitri, Khilyatin Ulin; Fatmawati, Azizah
Emitor: Jurnal Teknik Elektro Vol 19, No 1: Maret 2019
Publisher : Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/emitor.v19i1.7529

Abstract

Sistem informasi pelanggan digunakan untuk membantu perusahaan dalam mengelola data setiap pelanggan yang ada baik itu yang baru ataupun lama. Seperti yang dialami pada Marno Jaya Motor yaitu terhambatnya proses pencarian data terhadap pelanggan lama ataupun dalam proses menambahkan data pada pelanggan lama dikarenakan masih dilakukan secara manual meskipun sudah menggunakan bantuan aplikasi yaitu Microsoft Excel dan Microsoft Word. Bahkan masih menggunakan media kertas sebagai tempat penyimpanan data yang menyebabkan banyak waktu terbuang karena harus mencari dan memilah terlebih dahulu satu persatu. Tujuan penelitian ini adalah ingin mengembangkan sistem informasi pelanggan yang akan membantu kinerja Marno Jaya Motor dalam mengelola data setiap pelanggannya. Metode yang digunakan dalam pengembangan sistem informasi ini adalah metode wawancara, metode observasi, metode dokumentasi dan metode waterfall yang meliputi analisis kebutuhan, desain, pemrograman, uji coba, dan implementasi. Hasil dari pengembangan berupa sistem informasi pelanggan pada bengkel Marno Jaya Motor dapat membantu karyawan dalam mengelola data dengan waktu yang efektif dan efisien. Berdasarkan pengujian black box, sistem dapat berjalan sesuai dengan fungsinya. Sedangkan hasil pengujian kuisioner memperoleh presentase 90% sesuai dengan harapan awal perancangan.
PERGESERAN KESANTUNAN POSITIF SISWA KELAS IX MTs N 1 SURAKARTA BERLATAR BELAKANG BUDAYA JAWA Khilyatin Ulin Noor
Kajian Linguistik dan Sastra Vol 1, No 1 (2016)
Publisher : Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (642.819 KB) | DOI: 10.23917/kls.v1i1.2474

Abstract

This research aims to describe the pattern of politeness and the shifts of positive politeness among students of class IX MTs N 1 Surakarta. In addition,this research also aims to identify the factors that are influencing the emergence of positive politeness shift among those students. This research is classified as descriptive qualitative research. The data includes speech of class IX’s students that contains positive politeness. The data collected by taking notes from the students’ speech. Data sources are all students of class IX MTs N 1 Surakarta. Methods in analysis include the intralingual match methods by comparing the lingual elements with the extra-lingual elements. The results showed that there are six forms of positive politeness shifts which then lead to the 13 patterns of positive politeness strategy used by students who have Javanese culture backgrounds. Those patterns include attention to the pattern of preferences, desires, and the needs of what opponent said; exaggerate things to get attention, approval, and sympathy from the opponents; using a marker of group identity; seeking approval to repeat some or all of the speakers utterances; pseudo agreement, white lies, hedging opinion; small talk and presuppositions; jokes; expressed understanding or understanding what are the opponent said; making promises; show an attitude of optimism; involves the opponents in the activities; ask questions or give reasons; also reciprocal relationship. In addition, there are several factors that are influencing positive politeness shifts. They are social distance, contexts, excessive complimenting, deliberately asked for a reason, no harm intentions,and rejections.
Sistem Informasi Pelanggan pada Bengkel Marno Jaya Motor Khilyatin Ulin Fitri; Azizah Fatmawati
Emitor: Jurnal Teknik Elektro Vol 19, No 1: Maret 2019
Publisher : Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/emitor.v19i1.7529

Abstract

Sistem informasi pelanggan digunakan untuk membantu perusahaan dalam mengelola data setiap pelanggan yang ada baik itu yang baru ataupun lama. Seperti yang dialami pada Marno Jaya Motor yaitu terhambatnya proses pencarian data terhadap pelanggan lama ataupun dalam proses menambahkan data pada pelanggan lama dikarenakan masih dilakukan secara manual meskipun sudah menggunakan bantuan aplikasi yaitu Microsoft Excel dan Microsoft Word. Bahkan masih menggunakan media kertas sebagai tempat penyimpanan data yang menyebabkan banyak waktu terbuang karena harus mencari dan memilah terlebih dahulu satu persatu. Tujuan penelitian ini adalah ingin mengembangkan sistem informasi pelanggan yang akan membantu kinerja Marno Jaya Motor dalam mengelola data setiap pelanggannya. Metode yang digunakan dalam pengembangan sistem informasi ini adalah metode wawancara, metode observasi, metode dokumentasi dan metode waterfall yang meliputi analisis kebutuhan, desain, pemrograman, uji coba, dan implementasi. Hasil dari pengembangan berupa sistem informasi pelanggan pada bengkel Marno Jaya Motor dapat membantu karyawan dalam mengelola data dengan waktu yang efektif dan efisien. Berdasarkan pengujian black box, sistem dapat berjalan sesuai dengan fungsinya. Sedangkan hasil pengujian kuisioner memperoleh presentase 90% sesuai dengan harapan awal perancangan.
MODEL NIAT PEMBELIAN KEMBALI: ANALISIS KESADARAN MEREK, ASOSIASI MEREK, DAN LOYALITAS MEREK (STUDI KASUS PRODUK PRIVATE LABEL PADA TOKO ALFAMIDI DI KOTA TANGERANG) Khilyatin Ikhsani; Agung Hudaya
Jurnal Perspektif Manajerial dan Kewirausahaan (JPMK) Vol 1 No 1 (2020): Jurnal Perspektif Manajerial dan Kewirausahaan (JPMK)
Publisher : Fakultas Bisnis dan Ilmu Sosial Universitas Dian Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (733.148 KB) | DOI: 10.59832/jpmk.v1i1.8

Abstract

Keberadaan produk dengan merek private label menjadi prioritas tersendiri bagi para ritailer, selain dapat membantu untuk meningkatkan jumlah kunjungan dan penjualan di toko, juga dapat meningkatkan loyalitas pelanggannya. Namun perkembangan penjualan produk-produk private label khususnya di Toko Alfamidi Kota Tangerang cenderung stagnan dalam perkembangannya. Berkaitan dengan hal tersebut tujuan dari penelitian ini adalah untuk mendapatkan model niat pembelian kembali dan mengetahui pengaruh kesadaran merek, asosiasi merek, dan loyalitas merek terhadap niat pembelian kembali produk private label. Penelitian ini dilakukan dengan pendekatan kuantitatif dan teknik pengumpulan datanya survey Penyebaran kuisioner pada 100 responden di lokasi penelitian Toko Alfamidi di Kota Tangerang. Hasil penelitian menunjukkan bahwa kesadaran merek, asosiasi merek, dan loyalitas merek berpengaruh positif dan sinifikan terhadap niat pembelian kembali produk private label.
ANALYSIS OF AFFECTING FACTORS ON PURCHASE DECISION OF SPORT SHOES "FAKE PRODUCT" OF GOLD'S GYM CONSUMERS IN WEST JAKARTA Catur Widayati, Christina; Sinambela, Sarton; Magito, Magito; Ikhsani, Khilyatin
Dinasti International Journal of Management Science Vol. 2 No. 4 (2021): Dinasti International Journal of Management Science (March 2021)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijms.v2i4.783

Abstract

The purpose of this study is to find out the factors which affect on purchase decision of fake (non-genuine) Nike sports shoes. Data analysis generally confirms the structural relationship of all variables, namely price and country of origin on brand image and its impact on purchase decision for fake (non-genuine) Nike shoes. This research was conducted on Gold's Gym consumers in the city area of ??West Jakarta with a sample size of 130 respondents. The data analysis method used in this study is the Component or Variance Based Structural Equation Model where the data processing used Partial Least Square (Smart-PLS) version 3.2.9. The results show that all hypotheses can be accepted, except for the third hypothesis, which indicates that the country of origin does not effect on purchase decision.
PENGARUH STRUKTUR MODAL, PERTUMBUHAN PERUSAHAAN DAN UKURAN PERUSAHAAN DENGAN PROFITABILITAS SEBAGAI VARIABEL INTERVENING TERHADAP NILAI PERUSAHAAN SEKTOR INFRASTRUKTUR DI BEI Muliana, Muliana; Ikhsani, Khilyatin
Jurnal Ilmu Manajemen Terapan Vol. 1 No. 2 (2019): Jurnal Ilmu Manajemen Terapan (November 2019)
Publisher : Dinasti Review Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/jimt.v1i2.52

Abstract

Penelitian ini bertujuan untuk mengetahui kemampuan profitabilitas (diproksi dengan return on equity) dalam memediasi pengaruh struktur modal (diproksikan dengan debt to equity ratio), pertumbuhan perusahaan (diproksi dengan pertumbuhan penjualan), dan ukuran perusahaan (diproksi dengan logaritma natural total asset) terhadap nilai perusahaan. Populasi penelitian adalah sektor infrastruktur, utilitas, dan transportasi yang terdaftar di Bursa Efek Indonesia periode tahun 2013-2015. Metode penelitian menggunakan analisa jalur. Hasil penelitian menunjukkan Struktur modal dan pertumbuhan perusahaan berpengaruh positif dan tidak signifikan terhadap profitabiitas dan ukuran perusahaan berpengaruh negatif dan tidak signifikan terhadap profitabilitas. Struktur modal dan profitabilitas berpengaruh positif dan signifikan terhadap nilai perusahaan. Pertumbuhan perusahaan dan ukuran perusahaan berpengaruh negatif tidak signifikan terhadap nilai perusahaan. Profitabilitas tidak mampu memediasi pengaruh struktur modal, pertumbuhan perusahaan dan ukuran perusahaan terhadap nilai perusahaan.
Membangun Loyalitas Melalui Realisasi Pembelian Analisis Ekuitas Merek dan Kualitas Pelayanan Djumarno; Jubaedah; Hudaya, Agung; Ikhsani, Khilyatin
Jurnal Informatika Ekonomi Bisnis Vol. 5, No. 4 (December 2023)
Publisher : SAFE-Network

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37034/infeb.v5i4.715

Abstract

Economic recovery since the Covid-19 pandemic must be carried out, the MSME sector has become the focus of researchers in research. Because MSMEs do not require large capital to start a business, it will be easier for people to start. South Jakarta is a good market share for MSMEs, apart from being densely populated, culinary consumption has great potential. Knowledge of marketing strategies makes MSMEs have to compete fiercely, brand equity and service quality are fundamental in how they make customers buy their products again, which has implications for customer loyalty. This research will be oriented towards the development of MSMEs in the South Jakarta area, in collaboration with the National Development University (UPN). TKT in this research is oriented towards the use of information technology that is developing in society, in this case the use of online must be emphasized by MSME players to increase knowledge that will support their business. Researchers will ensure that MSME players will utilize technology to increase customer loyalty in their restaurants. 105 respondents will be the sample in the research which will then be processed using statistical applications with Smart PLS with the SEM method. The results show that high service quality contributes to customer satisfaction, which in turn has a positive effect on customer loyalty.
Determinasi Pada Loyalitas Pengaruh Kualitas Pelayanan dan Persepsi Harga Melalui Kepuasan Hudaya, Agung; Ikhsani, Khilyatin
Jurnal Informatika Ekonomi Bisnis Vol. 5, No. 4 (December 2023)
Publisher : SAFE-Network

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37034/infeb.v5i4.716

Abstract

Micro enterprises are believed to be able to thrive in unstable situations because they operate independently and have a relatively small scope. Small and medium-sized business owners must be able to survive in an industry dominated by large and medium-sized companies. To achieve this, they need effective marketing strategies, focusing on service quality and price perception, in order to create customer satisfaction and loyalty. The sustainability of micro and small business owners depends on how well their products can endure. In this study, the third key factor (TKT 3) is active research and development. This may involve analytical studies and laboratory research to physically validate analytical predictions about separate elements of technology. For instance, it could relate to components that have not yet been integrated or those that represent a sample. The study population consists of residents in Tangsel, and sampling is done using purposive techniques. Using the Hair formula, the sample size is rounded to 100 individuals who will serve as research respondents. These respondents will be provided with a Google Form questionnaire for the research.
Strategic Framework for Enhancing Green Customer Loyalty in the Bottled Mineral Water Industry in Indonesia Ikhsani, Khilyatin; Riyadi , Slamet; Tampubolon, Liosten Rianna Roosida Ully
JOURNAL OF HUMANITIES, SOCIAL SCIENCES AND BUSINESS Vol. 4 No. 2 (2025): FEBRUARY
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/jhssb.v4i2.1616

Abstract

Recent years have seen a paradigm shift in consumer behavior, with consumers increasingly paying attention to products with lower environmental impacts. This change influences consumers to prefer products and brands committed to green business practices. This study aims to bridge the knowledge gap in strategic management by strengthening green customer loyalty for green products within a specific business environment, particularly in the Java region, Indonesia. This research is descriptive quantitative and implemented as a cross-sectional study. The study is conducted at the individual level. For data analysis, this study applies Partial Least Squares Path Modeling (PLS-SEM), using Smart PLS version 3.2.6. The research population includes residents living on Java Island. The sample size was calculated using Slovin's formula, 400 respondents. The sampling method employed is non-probability sampling, specifically purposive sampling. The results showed that the factors directly influencing green customer satisfaction include green product quality, green branding, green advertising, and green value. Meanwhile, the factors affecting green customer loyalty consist of green product quality, green advertising, green value, and green customer satisfaction. Green customer satisfaction effectively mediates the relationship between green product quality and green customer loyalty.
Co-Authors Agung Hudaya Anis Rahmawati Azizah Fatmawati Bambang Sahana Christina Catur Widayati Djumarno, Djumarno Ernawati S Sunarsih Esti Munjariyah Jubaedah Magito, Magito Muliana, Muliana Riyadi , Slamet Sinambela, Sarton Supriyono Supriyono Tampubolon, Liosten Rianna Roosida Ully