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All Journal JAM : Jurnal Aplikasi Manajemen Scientific Journal of Reflection : Economic, Accounting, Management and Business JURISMA: Jurnal Riset Bisnis & Manajemen Aptisi Transactions on Technopreneurship (ATT) Jurnal Doktor Manajemen (JDM) Dinasti International Journal of Management Science Dinasti International Journal of Digital Business Management Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) International Journal of Social Service and Research JURNAL ILMIAH GLOBAL EDUCATION Jurnal Informatika Ekonomi Bisnis IIJSE International Journal of Indonesian Business Review Journal of Sustainable Economic and Business Jurnal Pengabdian Masyarakat Multi Disiplin Ilmu Jurnal Pengabdian Kepada Masyarakat
Djumarno, Djumarno
Universitas Mercu Buana
Agriculture, Biological Sciences & Forestry Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Social Sciences Other

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Effect Of Human Resource Management Practices to Maturity Knowledge Management Sukardi Sukardi; Anik Herminingsih; Djumarno Djumarno; Kasmir Kasmir
Jurnal Doktor Manajemen (JDM) Vol 4, No 1 (2021): APRIL 2021
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/jdm.v4i1.12103

Abstract

Human resources are an asset for the company. Therefore, to get the best employees, human resource management is important to take the first steps in selecting prospective workforce, maintaining, developing, evaluating, and managing employee relations. The purpose of this study was to determine the effect of human resource management practices on knowledge management maturity. This study used a population of 125 education staff (permanent lecturers), with a total sample of 62 respondents or 50% taken. The results showed that human resource management practicesSimultaneously, the effect of 0.59 affects the maturity of knowledge management. However, partially, there are two variables that have a significant effect, namely recruitment and compensation, while the three variables of training and development, performance management and employee relations have a negative influence or do not contribute to the maturity of knowledge management. Keywords : Human Resources Management Practices, recruitment, training and development, compensation, performance management, employee relations, knowledge management.
Analysis of Changes Model on Turnover Intention During the COVID-19 Pandemic Jajang Supriatna; Djumarno Djumarno; Ahmad Badawy Saluy; Deden Kurniawan
Jurnal Doktor Manajemen (JDM) Vol 5, No 2 (2022): SEPTEMBER 2022
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/jdm.v5i2.16907

Abstract

This study aimed to examine of changes model on turnover intention on the effect of job stress and organizational climate through job satisfaction in oil palm plantation companies during the COVID-19 pandemic. The analysis was conducted using 120 respondents comprising field and office employees identified in strategic positions as respondents. Data were collected using online questionnaires and tested for normality using Structural Equation Model (SEM) analysis with SmartPLS 3.2.7. The results showed that all the p-value indicators of the latent variable < 0.05 and this implies they are all valid and reliable to be used in the construct. The direct effects of X1 (JobStress) and X2 (Organizational Climate) on Y (Job Satisfaction), and X1 (Job Stress) on Z (Turnover Intention) were found to be significant while the other direct effects were insignificant. Moreover, all indirect effects were not significant but the effects of Total X1 (Job Stress) and X2 (Organizational Climate) on Y (Job Satisfaction) and the effect of X1 (Job Stress) on Z (Turnover Intention) were significant while the other total effects were insignificant. A strong indicator was discovered to be often thinking about leaving and actively looking for other job opportunities. This indicates that managers need to maintain work stress through the implementation of better policies related to work conditions. This is important because it was observed to affect job satisfaction, thereby, leading to turnover intention, especially during the COVID-19 pandemic.
The Influence of Brand Image, Service Quality and Price on Consumer Satisfaction (Study on Consumers of Kopi Kenangan, Tebet) Natalia Rosauli Basa Simanjuntak; Djumarno Djumarno
International Journal of Social Service and Research (IJSSR) Vol. 3 No. 2 (2023): International Journal of Social Service and Research (IJSSR)
Publisher : CV. Ridwan Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v3i2.272

Abstract

This research was conducted to determine the effect of brand image, service quality and price on customer satisfaction and its effect on customer loyalty. The object of this research is Kopi Kenangan, Tebet. This research was conducted on 150 respondents using a quantitative descriptive method. Therefore, the data analysis used is statistical analysis in the form of Smart PLS. The results of this study indicate that the brand image variable has a positive and insignificant effect on customer satisfaction, service quality has a negative and insignificant effect on customer satisfaction, price has a positive and significant effect on customer satisfaction, brand image has a positive and insignificant effect on customer loyalty, quality service has a negative and insignificant effect on customer loyalty, price has a positive and significant effect on customer loyalty, customer satisfaction has a positive and significant effect on customer loyalty, brand image through customer satisfaction has a positive and significant effect not significant effect on customer loyalty, service quality through customer satisfaction negative and insignificant effect on consumer loyalty, price through customer satisfaction has a positive and significant effect on customer loyalty.
PERENCANAAN STRATEGIS DAN PEMBANGUNAN BERKELANJUTAN Yenny Dwi Suharyani; Djumarno Djumarno
Jurnal Ilmiah Global Education Vol. 4 No. 2 (2023): JURNAL ILMIAH GLOBAL EDUCATION, Volume 4 Nomor 2, Juni 2023
Publisher : LPPM Institut Pendidikan Nusantara Global

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/jige.v4i2.827

Abstract

Strategic planning for organizations and the business world is the answer to all problems in planning for the long term. Where it is expected that leaders have the ability to carry out planning by looking at the problems, constraints and challenges faced by the organization, so that they are expected to be able to make the right strategic decisions according to the needs of the organization. Thus strategic planning is needed in preparing programs that have a concept on sustainable development. So it is necessary to understand what elements are needed for sustainable development, including what factors along with the tools needed to develop in a sustainable manner, both at the national development level, and at the regional development level. This paper is an article review that discusses the forms of strategic planning and sustainable development along with the preparation process and the benefits obtained by Organizations or Businesses.  
LITERATURE REVIEW: PERAN MEDIA SOSIAL DALAM PEMASARAN FILM INDONESIA: ANALISIS KEPUASAN DAN NIAT BELI PENONTON Muhammad Fadheel Djamaly; Djumarno Djumarno; Rina Astini; Daru Asih
SCIENTIFIC JOURNAL OF REFLECTION : Economic, Accounting, Management and Business Vol. 6 No. 3 (2023): SCIENTIFIC JOURNAL OF REFLECTION: Economic, Accounting, Management, & Business
Publisher : Sekolah Menengah Kejuruan (SMK) Pustek

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37481/sjr.v6i3.706

Abstract

This literature review article discusses the role of social media in Indonesian film marketing with a focus on analyzing audience satisfaction and purchase intent. This study was conducted to see the extent to which the use of social media can affect audience satisfaction and purchase intention towards Indonesian films. The method used in this study is to conduct a literature study of previous studies related to the role of social media in film marketing. In its analysis, the study found that the use of social media can increase audience satisfaction and also influence their purchase intention towards Indonesian films. Previous studies have shown that the use of social media can provide more complete and faster information about upcoming films, as well as provide a more interactive experience for viewers. With more complete and interactive information, viewers feel more satisfied with the viewing experience, and have a greater tendency to buy tickets for the film. In addition, the study also found that social media use can influence viewers' purchase intent through the influence of movie recommendations and reviews by other social media users. The more people who recommend and give positive reviews about the film on social media, the greater the audience's buying intention to watch it. In conclusion, the study shows that the use of social media plays an important role in the marketing of Indonesian films, and can affect audience satisfaction and purchase intent. Therefore, film producers in Indonesia can utilize social media more effectively in their film marketing campaigns to increase audience satisfaction and purchase intent.
Agriculture MSMEs Sustainability Farmers Exchange Rates in Indonesia During the Covid-19 Pandemic and Farmer Empowerment Solutions Jajang Supriatna; Djumarno Djumarno; Ahmad Badawy Saluy; Deden Kurniawan
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 6 No 1 (2023): Sharia Economic: January, 2023
Publisher : Sharia Economics Department Universitas KH. Abdul Chalim, Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v6i1.2756

Abstract

In "Rencana Pembangunan Jangka Menengah Nasional 2015-2019," which is regarded as a vital monetary sector, one of Indonesia's national development goals is the agricultural sector. One indicator of the success of agricultural development is the degree of farmer welfare, typically determined by the Nilai Tukar Petani (NTP). By comparing the quantity of NTP in each subsector and the implementation of the farming engagement activities, this article compares the level of farmer welfare in two farming sub-sectors, specifically estate crops and horticultural crops. The secondary data from Badan Pusat Statistik (BPS) from 2015 to 2021 were divided into two periods before and during pandemic COVID 19 (2015–2019 and 2020–2021), and the descriptive data on the farmer involvement activities with the sample point at Belitung Island. The data were analyzed with SPSS version 25 through Eta correlation analysis. The investigation revealed that horticultural crops and the NTP estate changed, with the NTP of horticultural plants being the most stable. Meanwhile, the horticulture and NTP estate crops tended to decrease and become less stable during pandemic COVID 19. We concluded that the agriculture industry was sustainable, particularly SME horticultural and estate crops. For a sustainable farming option, we advise employing marginal land for short crops using organic compost and reusing agriculture waste for bioorganic fertilizer.
The Effect of Workload, Work Environment, Work Stress and Responsibility on Nurses' Job Satisfaction at Business Engaged in Health Service Sector Sundari*, Zelvy Emmelya; Djumarno, Djumarno; Rochbini, Didik J; Lo, Singmin Johanes
JURISMA : Jurnal Riset Bisnis & Manajemen Vol. 13 No. 1: April 2023
Publisher : Program Studi Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Komputer Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34010/jurisma.v13i1.8449

Abstract

The purpose of this study is to determine the impact of workload on job satisfaction. The study population consisted of 212 nurses at businesses engaged in the health service sector. This research includes quantitative research using survey procedures. Collection of information by observation, interviews, and questionnaires. The sample consisted of 139 nurses. Data analysis used a simple linear regression method. The research results obtained show that workload has a negative effect on job satisfaction. The temporal demands dimension has the most substantial negative relationship with the operating procedures dimension. This indicates that the more nurses are required to work quickly, the less job satisfaction nurses will have in implementing procedures. There is an influence of the work environment on nurse job satisfaction. Keywords: Workload; Work Environment; Work Stress; Responsibility; Job Satisfaction
THE INFLUENCE OF SERVICE QUALITY AND PRODUCT QUALITY ON CUSTOMER SATISFACTION THAT IMPLICATIONS ON REPURCHASE INTEREST Hudaya, Agung; Djumarno, Djumarno; Djubaedah, Siti
Dinasti International Journal of Management Science Vol. 3 No. 1 (2021): Dinasti International Journal of Management Science (September - October 2021)
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijms.v3i1.990

Abstract

The food industry is quite promising for businesses both large and small businesses, quality of service is an aspect that is often used by the business field of food and beverage, related to quality of service, must often associated more with the quality of products, it is thus an aspect that should considered by the company to get customer satisfaction and repurchase interest . This research will be more in-depth about mobile restaurants, or food trucks, because they are much in demand by novice entrepreneurs and are in great demand by fast food customers. This research is a quantitative study conducted to examine the effect of service quality and product quality from food trucks that affect customer satisfaction and repurchase interest by food truck customers. It took 120 respondents in the study who were randomly selected to answer the questionnaire.
ANALYSIS REGARDING THOSE IMPACT FROM SERVICES QUALITY AND PRODUCT QUALITY TOWARDS PURCHASE DECISIONS WHICH HAD INFLUENCE ON CUSTOMER SATISFACTION (CASE STUDY AT PT. ASTRA CREDIT COMPANIES) Nugroho Saputra, Agung; Djumarno
Dinasti International Journal of Digital Business Management Vol. 1 No. 6 (2020): Dinasti International Journal of Digital Business Management (October - Novembe
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijdbm.v1i6.586

Abstract

This research aims to discovered and analyzed those variables regarding their influence over purchasing decisions such as service quality and product quality variables and their impact towards customer satisfaction. Research population was all regular customers from PT. Astra Credit Companies Bintaro branch office while the sample amounted to 92 respondents (Slovin, 10% error tolerance). Data analysis methods used SmartPLS program which had alternative model of convariance based SEM. The results showed that: 1) Services quality had significant positive impact towards purchase decisions; 2) Product quality had significant positive influence towards purchase decisions; 3) Services quality had significant positive impact against customer satisfaction; 4) Product quality had significant positive impact on customer satisfaction; 5) Purchasing decisions had significant positive influence on customer satisfaction variables; 6) Services quality indirectly impact customer satisfaction positive and significantly through purchase decisions; and 7) Product quality indirectly impact customer satisfaction positively through purchase decisions.
ANALYSIS OF CUSTOMER LOYALTY THROUGH THE FAST RESTAURANT CUSTOMER SATISFACTION FACTOR Djumarno, Djumarno; Djamaluddin, Said; Hudaya, Agung; Djoko Setyo Widodo
Dinasti International Journal of Digital Business Management Vol. 1 No. 6 (2020): Dinasti International Journal of Digital Business Management (October - Novembe
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijdbm.v1i6.588

Abstract

Economic growth and the growth of restaurant activities is very rapid, will affect many aspects of the economy, the need for staples, and other needs make distribution of merchandise will be increasingly busy. Business people will create strategies to complement the needs of the community or consumers. Nowadays, restaurant business is a solution for entrepreneurs, because the busyness of the community will make them prefer the meaning of fast food. Consumers will see the quality of products from the retail store they will buy, as well as the quality of service, whether the brand image displayed by fast food restaurants is in accordance with customer satisfaction. It is expected that loyalty will arise if satisfaction arises in the minds of these consumers. Data analysis techniques used are correlation analysis techniques and SEM (structural equation model) analysis techniques. Correlation analysis techniques to determine the relationship between variables, while SEM analysis techniques to determine how much influence the independent variable has on the dependent variable. The software used to process and analyze data from this study is Smart PLS version 3.0.
Co-Authors Agung Hudaya Ahmad Badawi Saluy Anik Herminingsih Aryanti, Wiwin Budiono Nur Aktif Christina Catur Widayati Daru Asih Deden Kurniawan Deden Kurniawan Deden Kurniawan Djamaly, Muhammad Fadheel Dudi Permana Harisnanda, Adriatik Ikhsani, Khilyatin Jajang Supriatna Jajang Supriatna Jajang Supriatna Jaya Saputra, Arfin Joko Widodo Jubaedah Kasmir Kasmir Kasmir Kasmir, Kasmir Lo, Singmin Johanes Mirza, Muhammad Muhammad Fadheel Djamaly Natalia Rosauli Basa Simanjuntak Nugroho Saputra, Agung Nur Fitriyani, Wakhidah Pradhana Fadjari Putra, Arya Retno Purwani Setyaningrum Rina Astini Rochbini, Didik J Said Djamaluddin, Said Siti Djubaedah soehari, tjiptogoro Sukardi Sukardi Sukardi Sukardi Sundari*, Zelvy Emmelya Tjiptogoro Dinarjo Soehari Wilestari, Median Windiari, Ilham Yenny Dwi Suharyani Zairil, Zairil