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Quality Measurement of Online Single Submission (Oss) Information System with Mc Call Method (Case Study of Plut Kumkm) Dewi, Lina Astika; Muniarti, Wafiah; Fadli, Sofiansyah; Fahmi, Hairul
Jurnal Indonesia Sosial Sains Vol. 5 No. 05 (2024): Jurnal Indonesia Sosial Sains
Publisher : CV. Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/jiss.v5i05.1120

Abstract

The NTB Province Micro, Small and Medium Enterprise Cooperative Integrated Business Service Center (PLUT-KUMKM) under the West Nusa Tenggara Province Small and Medium Enterprise Cooperative Service, provides comprehensive assistance to KUMKM to increase production and competitiveness. With seven service areas, PLUT- KUMKM provides effective solutions for business actors. However, in issuing a Business Identification Number (NIB) via the OSS application. The thing is, like in the Business Licensing menu, there is a business development feature. Carrying out business development cannot be completed in one activity in one feature, users must return to the new application menu to continue the business development process and make updates. And user errors often occur such as entering information or not following the correct procedures when filling out forms. The licensing system seeks to be integrated electronically, aiming to cut bureaucracy and improve public services. This research measures the quality of the OSS system for issuing nibs based on the perceptions of 100 gardatransfumi assistants, using the McCall method . A comprehensive evaluation is carried out to identify weaknesses and necessary improvements. Measuring the quality of OSS systems using McCall's theory is important for understanding product quality attributes from the perspective of users and the software itself. The research results will provide in-depth insight into the condition of the website and recommendations for improvement. With the OSS system, the government is trying to make it easier to manage business legality. The NIB issued through OSS becomes the identity of business actors for import and export activities. Through quality measurements, systems, weaknesses and improvements to the NIB issuance process can be identified thereby ensuring better service for business actors.
ADDIE-BASED WEB BOOKING SYSTEM FOR RURAL TOURISM Maulana, Firman; Fahmi, Hairul; Akbar, Jihadul
Jurnal Informatika dan Rekayasa Elektronik Vol. 8 No. 2 (2025): JIRE November 2025
Publisher : LPPM STMIK Lombok

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36595/jire.v8i2.1844

Abstract

Digital transformation plays a crucial role in fostering innovation within community-based tourism services, particularly in rural areas of Indonesia. This study aims to develop a Web-Based Travel and Car Booking Application using the ADDIE model (Analysis, Design, Development, Implementation, and Evaluation) as a systematic framework to support the digital transformation of tourism transportation services in Rembitan Village, Central Lombok Regency. A mixed-method approach was employed to integrate user needs analysis, user-centered design, system development, and functional evaluation. The black-box testing results indicated that all system modules operated according to specifications with a 100% success rate. A quantitative evaluation using the System Usability Scale (SUS) was conducted on ten key participants, representing the entire population of active transport operators in the village. The results yielded an average score of 91.5 (Excellent category), indicating high usability and ease of use for non-technical users. Qualitative findings revealed improvements in operational efficiency, faster booking and payment confirmation, and greater transparency through the integration of the WhatsApp API and AI Chat Integration modules. The findings confirm that the ADDIE model effectively produces a digital system that is scientifically rigorous, technically reliable, and socially impactful. The developed application serves as a practical prototype for Smart Tourism Village implementation, promoting sustainable digital transformation and local economic empowerment within rural tourism sectors in Indonesia.
Penerapan Algoritma BERT dalam Analisis Sentimen Opini Publik terhadap Destinasi Wisata dengan Metode CRISP-DM Saikin, Saikin; Zaen, Mohammad Taufan Asri; Fadli, Sofiansyah; Fahmi, Hairul
RIGGS: Journal of Artificial Intelligence and Digital Business Vol. 4 No. 4 (2026): November - January
Publisher : Prodi Bisnis Digital Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/riggs.v4i4.4373

Abstract

Penelitian ini bertujuan untuk menganalisis opini publik terhadap destinasi wisata di Pulau Lombok menggunakan algoritma BERT (Bidirectional Encoder Representations from Transformers) dengan pendekatan metodologi CRISP-DM (Cross Industry Standard Process for Data Mining). Pulau Lombok dipilih sebagai studi kasus karena memiliki potensi pariwisata yang tinggi, namun pemanfaatan analisis sentimen berbasis pembelajaran mendalam terhadap ulasan wisatawan masih relatif terbatas. Data penelitian diperoleh dari platform Google Maps sebanyak 5.945 ulasan wisatawan, yang setelah melalui tahap pembersihan data (data cleaning) menghasilkan 4.972 data ulasan yang valid. Proses analisis mengikuti tahapan CRISP-DM hingga tahap evaluasi, meliputi pemahaman bisnis, pemahaman data, persiapan data, pemodelan, dan evaluasi. Model BERT dilatih melalui proses fine-tuning dengan penerapan weighted loss dan weighted random sampler untuk mengatasi permasalahan ketidakseimbangan kelas sentimen. Hasil evaluasi menunjukkan bahwa model mencapai akurasi sebesar 0,9209, Weighted F1-Score sebesar 0,9054, dan Macro F1-Score sebesar 0,6293. Kinerja terbaik diperoleh pada kelas sentimen positif dengan nilai F1-score sebesar 0,96, diikuti oleh kelas negatif dengan nilai 0,71, sementara kelas netral menunjukkan performa terendah dengan nilai F1-score sebesar 0,22. Temuan ini menunjukkan bahwa algoritma BERT efektif dalam mengklasifikasikan sentimen ulasan berbahasa Indonesia pada domain pariwisata, meskipun masih terdapat tantangan dalam menangani kelas minoritas. Penelitian ini berkontribusi secara akademik dalam pengembangan analisis sentimen berbasis transformer dan secara praktis memberikan wawasan bagi pemangku kepentingan dalam meningkatkan kualitas layanan serta strategi pengelolaan destinasi wisata di Pulau Lombok.
Development of Mail Archive Management Information System at Lombok Tengah District Education Office Fahmi, Hairul; Fadli, Sofiansyah; Ashari, Maulana; Ramadhon, Muhammad Syahid
JISA(Jurnal Informatika dan Sains) Vol 5, No 2 (2022): JISA(Jurnal Informatika dan Sains)
Publisher : Universitas Trilogi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31326/jisa.v5i2.1433

Abstract

The Mail Archive Management Information System at the Lombok Tengah Education Office was created for the effectiveness and efficiency of storing or managing incoming mail archives and outgoing mail archives at the Education Office. Management of mails that still use the manual method, namely by storing mail archives on folders, makes frequent errors in storage such as: loss of mails, tearing of mails and so on, as well as errors in recording and the duration of data searching. This Mail Archive Management Information System was designed and built using the waterfall method and MVC (Model View Controller) as the programming method, this information system is web-based, created using the PHP framework, namely CodeIgniter, HTML, Javascript, and CSS. As for the server, it uses a default Codeigniter local server. The management of the mail archives generated by the system is able to speed up the data searching process and is able to monitoring the amount of incoming mail, outgoing mail and the number of users using the system.
Application of the Simple Additive Weighting Method in the Decision Support System for Determining the Best Village Officials Qubro, Baiq Ainurrahmi Imanda; Saikin, Saikin; Fahmi, Hairul
JISA(Jurnal Informatika dan Sains) Vol 8, No 2 (2025): JISA(Jurnal Informatika dan Sains)
Publisher : Universitas Trilogi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31326/jisa.v8i2.2555

Abstract

Performance evaluation of village officials in Bunut Baok Village is still carried out manually using assessment sheets, which often leads to subjectivity, unclear assessment aspects, and slow decision-making. These issues indicate the need for a Decision Support System (DSS) capable of providing objective and transparent evaluations based on measurable criteria. This study aims to develop a DSS using the Simple Additive Weighting (SAW) method to determine the best-performing village officials. Data were collected through observation and interviews with the Village Head and Village Secretary, involving 13 village officials as evaluation subjects. The dataset consists of five assessment criteria attendance, daily activity reports, output of activities, discipline, and service each represented through a linguistic scale (excellent, good, fairly good, poor) which was then converted into numerical weights for SAW processing. The results show that alternative A1 (Head of Gelogor Mapong Region) achieved the highest preference score of 0.938, indicating superior performance based on all evaluated criteria. The findings demonstrate that the SAW method effectively supports structured and transparent decision-making at the village governance level and can serve as a reference framework for future DSS implementations in local government environments.
The DeLone and McLean Model for Measuring Success Hospital Management Information System Case Study: Praya Regional Hospital Kartini, Ajeng Mastuti; Fadli, Sofiansyah; Fahmi, Hairul; saikin, saikin
JISA(Jurnal Informatika dan Sains) Vol 8, No 1 (2025): JISA(Jurnal Informatika dan Sains)
Publisher : Universitas Trilogi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31326/jisa.v8i1.2203

Abstract

The advancement of information technology in the health sector encourages hospitals to implement Hospital Management Information Systems (SIMRS) to improve efficiency, effectiveness, and service quality. This study aims to measure the success rate of SIMRS implementation at Praya Regional Hospital using the DeLone and McLean model, which includes six variables: system quality, information quality, service quality, usage, user satisfaction, and net benefits. Data was collected through distributing questionnaires to 101 respondents in all service units of RSUD Praya. The analysis was conducted using the Structural Equation Modeling-Partial Least Square (SEM-PLS) method. The results showed that only three of the nine hypotheses proposed proved significant, namely the effect of user satisfaction on net benefits, service quality on usage, and usage on net benefits. These findings indicate that technical aspects and system services need to be improved to achieve optimal SIMRS implementation. This research contributes to the evaluation of hospital information systems and can serve as a reference in making future system development decisions.
Rekayasa Sistem MONEV Proses Belajar Mengajar di STMIK Lombok Hamdani, Zainal Basit; Zaen, Mohammad Taufan Asri; Fahmi, Hairul; Ashari, Maulana
Jurnal Ilmiah Teknik Mesin, Elektro dan Komputer Vol. 3 No. 1 (2023): Maret: Jurnal Ilmiah Teknik Mesin, Elektro dan Komputer
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51903/juritek.v3i1.1958

Abstract

Monitoring activities for the teaching and learning process at STMIK Lombok are currently not fully operational, causing various violations and omissions committed by lecturers and students not known by superiors who should be obligated to carry out this monitoring. Some examples of violations and omissions found were students and lecturers being late for lectures, lectures being held not according to a predetermined schedule, students and lecturers filling out lecture attendance that they did not attend, late submission of lecture documents conducted by lecturers, and lectures not being given in accordance lecturers with lesson plans and syllabus that have been prepared. The process of evaluating lecturer performance is carried out at the end of each semester based on the results of the questionnaire filled in by each student. However, the results of this evaluation are considered to be ineffective because they are still subjective, requiring additional data that is more accurate and measurable so that Management will find it easier to determine what actions need to be taken to improve and develop the quality of education at STMIK Lombok. To deal with the problems, the researchers designed an information system for monitoring and evaluating the teaching and learning process at STMIK Lombok. The analytical method used in this study is PIECES, while the design method used is waterfall, and for testing it uses the Blackbox method. The results in this study are websites built with the PHP programming language using the Laravel Framework and for the database used, namely MySQL. In this system there are 6 types of users that are distinguished according to their respective roles and each role has different access rights. The system is integrated with the system and database of SIAKAD STMIK Lombok. Several monitoring and evaluation units that are processed by the system are lecture documents such as lesson plans, syllabus, grades and student attendance, as well as assessment questionnaires and feedback from students on lectures given by lecturers.
PROTOTYPE SISTEM ABSENSI MENGGUNAKAN RFID BERBASIS IOT Huda, Qomarul; Fahmi, Hairul; Pardiansyah, Ahmad S.
Jurnal Publikasi Ilmu Komputer dan Multimedia Vol. 1 No. 1 (2022): Januari: Jurnal Publikasi Ilmu Komputer dan Multimedia
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jupikom.v1i1.263

Abstract

Dalam proses perkuliahan yang dilaksanakan di STMIK Lombok terdapat kategori penilaian, baik penilaian kinerja maupun kedisiplinan Dosen dan Mahasiswa dalam mengikuti perkuliahan di dalam kelas. Pada penelitian yang dilakukan, peneliti menerapkan metode penelitian dalam mengkaji permasalahan yang ditemukan. Metode pengumpulan data dengan cara observasi, studi pustaka dan wawancara dan metode perancangan menggunakan Research & Development (R&D) dalam merancang prototype sistem absensi menggunakan RFID berbasis IOT. Alat absensi menggunakan RFID dibuat menggunakan ESP8266 sebagai pengontrol dan RFID Reader sebagai pembaca RFID tag atau kartu. Alat absensi dikelompokkan berdasarkan ruangan sesuai dengan jadwal perkuliahan pada STMIK Lombok, pengiriman informasi absensi dari alat absensi ke database server melalui jaringan wireless dan ditampilkan pada sistem yang telah dibuat, data yang ditampilkan pada sistem berupa tanggal absen, informasi kuliah, kelas, jam-masuk, jam keluar, keterangan dan menit keterlambatan.