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All Journal Ensiklopedia of Journal Jurnal Manajemen Perhotelan dan Pariwisata Jurnal Kajian Pariwisata dan Bisnis Perhotelan YASIN: Jurnal Pendidikan dan Sosial Budaya ARZUSIN: Jurnal Manajemen dan Pendidikan Dasar Jurnal Kajian Pariwisata dan Perhotelan
Wulansari, Nidia
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Religion Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Law, Crime, Criminology & Criminal Justice Library & Information Science Social Sciences Other

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Analisis Cita Rasa Kopi di Tilik Kopi Kota Padang Rahman, Taufik; Susanti, Retnaningtyas; Wulansari, Nidia; Azwar, Hendri
Jurnal Kajian Pariwisata Dan Perhotelan Vol. 1 No. 3 (2024): Januari - April 2024
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62379/jkph.v1i3.728

Abstract

This research was motivated by customer reviews regarding the taste of coffee in Padang City Coffee. This research is classified as qualitative research with the method used being descriptive. The variables used in this research are coffee and taste. The research sample was 5 people, data was collected by distributing observations and interviews. The results of this research show that the aroma of the product presented is good with the criteria of a typical coffee aroma without the presence of the aroma of other ingredients such as chemicals. The acidity of the product presented is quite good with the typical criteria for coffee acid which has a pH of 4.85 to 5.10. The level of balance of taste of the product served is good because the coffee served has a taste that is formed due to the right mixture of ingredients. The level of viscosity of the product served is good by paying attention to the amount of ground coffee that will be processed with the water used using a dose of 1:2 with water. The bitter taste of the product served is very good because the bitterness produced is just right due to correct coffee processing, without any other causes such as bad coffee powder. The sweet taste of the product served is quite good according to consumer tastes. From all the aspects considered in this research, in general, espresso is better than Americano because espresso is the basis for making Americano itself.
Pengaruh Kualitas Produk Dan Lokasi Terhadap Minat Beli Ulang Di Foursides Coffee Padang Mahadika, Nabil; Wulansari, Nidia; Susanti, Retnaningtyas
Jurnal Kajian Pariwisata Dan Perhotelan Vol. 2 No. 1 (2024): Mei-Agustus 2024
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62379/jkph.v2i1.957

Abstract

Penelitian ini dilatarbelakangi dengan ditemukannya permasalahan terkait kualitas produk dan likasi terhadap minat beli ulang. Penelitian ini dilaksanakan bertujuan guna mendapat informasi dan mendeskripsikan pengaruh dari kualitas produk dan lokasi pada minat pembelin ulang pada Foursides Coffee padang. Penelitian kuantitatif adalah metodologi yang dipakai pada penelitian ini. Penelitian dilaksanakan menggunakan sumber yang sifatnya primer. Pelanggan Foursides Coffee Padang adalah populasi yang dipakai dalam penelitian. Sampel diambil dengan total 94 pelanggan, yang diraih melalui cara pengambilan sampel non-probability sampling. Kuesioner yang dibuat dengan skala likert dan telah terverifikasi kevalidan dan reliabilitas dimanfaatkan menjadi peralatan untuk mendapat data. SPSS 25.00 dipakai pada pengolahan data penelitian. Hasil yang didapatkan pada penelitian ini yakni kualitas produk diraih dalam kategori cukup dengan nilai 3,40, selanjutnya variabel lokasi termasuk kategori cukup dengan nilai 3,40, dan variabel minat beli ulang dikelompokkan dalam kategori cukup dengan nilai sebesar 3,40. Pengaruh kualitas produk dan lokasi pada melakukan pembelian kembali dengan adjusted R Square 26,7% dan 73,3% mendapatkan pengaruh dari faktor lain.   Kata Kunci : kualitas produk, lokasi, minat beli ulang
Pengaruh Electronic Word of Mouth (E-WoM) terhadap Keputusan Pembelian Kamar di Fave Hotel Olo Padang Rechia, Arixa Renda; Wulansari, Nidia
ARZUSIN Vol 3 No 5 (2023): OKTOBER
Publisher : Lembaga Yasin AlSys

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58578/arzusin.v3i5.1583

Abstract

The background of this research is because of the many positive and negative reviews written by guests about Fave Hotel Olo Padang via the internet. Testing how much influence electronic word of mouth has on the decision to purchase a room at the Fave Olo Hotel Padang is the aim of this study. There were 1093 respondents in this study, but only 204 samples using purposive sampling method. The questionnaire uses a Likert scale to collect this data information. To ensure its accuracy, the questionnaire has been tested for validity and normality. Simple regression analysis was used for hypothesis testing. SPSS 20.00 software was used to perform the analysis. The results are, (1) electronic word of mouth has a fairly good value, namely 41%, and (2) the decision to buy a room has a fairly good value, namely 30%. The calculated f value is 64,048 which concludes that Electronic Word of Mouth and purchasing decisions have a significant effect with a Sig value of 0.000 <0.05. Based on the R square value of 0.241, 24.1% electronic word of mouth influences purchase decisions while 75.9% is influenced by other factors.
Pengaruh Servicescape terhadap Kepuasan Tamu Menginap di Fave Hotel Olo Padang Putri, Audria Hani; Wulansari, Nidia
ARZUSIN Vol 3 No 5 (2023): OKTOBER
Publisher : Lembaga Yasin AlSys

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58578/arzusin.v3i5.1584

Abstract

This research was conducted due to guest dissatisfaction with the physical conditions at Favehotel Olo Padang. This research was conducted with the aim of assessing the extent to which the service environment at Favehotel Olo Padang affects the level of guest satisfaction. This study used a causal associative quantitative approach, in which the research sample consisted of 204 guests who had and are currently staying at Favehotel Olo Padang with an age of more than 17 years. Data analysis was performed using binary logistic regression method. The results showed that the servicescape variable had an effect of 10.9% on the level of guest satisfaction, while other variables not examined in this study had an effect of 89.1%. According to the hypothesis test, guest satisfaction at Fave Hotel Olo Padang is strongly influenced by the servicescape. The statistical test results showed that the null hypothesis (H0) was accepted and the alternative hypothesis (Ha) was rejected, with a chi-square table value of 7.814, a significance value of 0.452, and a chi-square value of 124.598.
PENGARUH KUALITAS PELAYANAN DAN LOKASI TERHADAP KEPUASAN TAMU MENGINAP DI TJOKRO STYLE HOTEL YOGYAKARTA Susanti, Erma; Wulansari, Nidia
Ensiklopedia of Journal Vol 5, No 3 (2023): Vol. 5 No. 3 Edisi 3 April 2023
Publisher : Lembaga Penelitian dan Penerbitan Hasil Penelitian Ensiklopedia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33559/eoj.v5i3.1793

Abstract

Abstract: Research conducted while carrying out a certified internship at Tjokro Style Hotel Yogyakarta, the quality of service provided by the hotel was low and the location of the hotel was narrow so that it disrupted activities. This research was conducted aiming to determine the effect of service quality and location on guest satisfaction staying at Tjokro Style Hotel Yogyakarta. This type of research is causal associative, to determine the effect of service quality (X1), location (X2) on guest satisfaction (Y) staying at Tjokro Style Hotel Yogyakarta. The population is guests who have stayed at Tjokro Style Hotel Yogyakarta, are over 17 years old and are not corporate or group tour guests. The sample is 98 respondents, using a sample technique that is purposive sampling. Primary and secondary data collection, namely the distribution of questionnaires and can be directly from the hotel. Hypothesis testing uses Multiple Linear Regression tests, using SPSS version 26.00. The results of the study are: (1) Service Quality in the good category (79%) (2) Location in the good category (70%) (3) Guest satisfaction (53%). Test the Multiple Linear Regression hypothesis with a calculated F value of 9.303 with a significance of 0.000 <0.05, where the service quality and location variables have a significant effect on guest satisfaction, with an Adjust R Square value of 0.146. Has a significant relationship to the three variables.Keywords: Service Quality, Location and Guest Satisfaction.
Co-Authors Anisa, Armi Arif Adrian Azwar, Hendri Erma Susanti Hardiyanti, Dwi Yulia Hazmi, Prastu Mahadika, Nabil Mulyani, Feriska pramudhita, tantry Pratama, Vischa Mansyera Putra, Dadra Are Putri, Athaya Fathinah Putri, Audria Hani Rechia, Arixa Renda Retnaningtyas Susanti Sagita, Maharani Dwi Saladin, Khairani Veithzal Rivai Zainal Winnugroho Wiratman, Manfaluthy Hakim, Tiara Aninditha, Aru W. Sudoyo, Joedo Prihartono Wisdayanti, Rivani Wulandari, Dwi Pratiwi Yuke Permata Lisna