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Analisis Pengalaman Konsumen di Pantai Purus Muaro Lasak Padang vera, okta; Manvi, Kurnia Illahi; Saladin, khairani
JURNAL KAJIAN PARIWISATA DAN BISNIS PERHOTELAN Vol 5 No 1 (2024): Jurnal Kajian Pariwisata dan Bisnis Perhotelan
Publisher : Departemen Pariwisata Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jkpbp.v5i1.41072

Abstract

The purpose of this study is to examine tourism experience at Pantai Purus Muaro Lasak Padang tourist destination. This research is of a descriptive quantitative nature, utilizing causal associative technique, with a total representative sample of 100 individuals. The population in this study consists of tourists vacationing at Pantai Purus Muaro Lasak Padang tourist destination. The sampling technique employed is purposive sampling using specific criteria. The types of data are primary and secondary. The research instrument is a questionnaire (survey) created using a Likert scale that has been validated and tested for reliability. From the conducted research, it is found that the analysis of tourism experience at Pantai Purus Muaro Lasak Padang falls into the category of moderate with a percentage of 69%. Furthermore, results are obtained based on the following indicators: 1) Comfort is categorized as moderate with a percentage of 70%, 2) Educational aspect is categorized as moderate with a percentage of 72%, 3) Hedonic aspect is categorized as moderate with a percentage of 75%, 4) Novelty aspect is categorized as moderate with a percentage of 55%, 5) Safety aspect is categorized as moderate with a percentage of 73%, 6) Beauty aspect is categorized as moderate with a percentage of 77%.
Pengaruh Customer Experience terhadap Repurchase Intention dengan Brand Trust sebagai Mediating Variabel di Monochrome Coffee & Kitchen Kota Padang Markis, Nova Kurnia Julisri; Ferdian, Feri; Saladin, khairani
JURNAL KAJIAN PARIWISATA DAN BISNIS PERHOTELAN Vol 5 No 1 (2024): Jurnal Kajian Pariwisata dan Bisnis Perhotelan
Publisher : Departemen Pariwisata Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jkpbp.v5i1.57572

Abstract

This research is motivated by the discovery of issues related to the low percentage of repurchase intention among customers of Monochrome Coffee & Kitchen in Kota Padang. Complaints about customer dissatisfaction with the products, services, facilities, and the lack of confidence in the 19 Monochrome brand itself have resulted in a reluctance to repurchase products and services at Monochrome Coffee & Kitchen. The aim of this research is to analyze the impact of customer experience on repurchase intention with brand trust as a mediating variable at Monochrome Coffee & Kitchen in Kota Padang. This research is a quantitative type with a causal associative approach, utilizing purposive sampling method, and involving 265 respondents. The data collection method involves distributing questionnaires to respondents based on a Likert scale that has been tested for validity and reliability. Data analysis is conducted using SPSS and SEM (PLS). From this research, it is found that customer experience is categorized as fairly good with a percentage of 59%, repurchase intention is categorized as fairly good with a percentage of 52%, and brand trust is categorized as good with a percentage of 44%. The research results can be observed from the t-statistic and p-values based on SEM (PLS) data analysis, which concludes that customer experience (X) has a significant influence on repurchase intention (Y), customer experience (X) has a significant influence on brand trust (Z), brand trust (Z) has a significant influence on repurchase intention (Y), and customer experience (X) has a significant influence on repurchase intention (Y) through brand trust (Z) as a mediating variable. This implies that all hypotheses in this research are accepted.
Pengaruh Usefulness Dan Ease of Use Terhadap Online Booking Hotel Intention di Platform Agoda Anisa, Armi; Wulansari, Nidia; Saladin, khairani
JURNAL KAJIAN PARIWISATA DAN BISNIS PERHOTELAN Vol 4 No 3 (2023): Jurnal Kajian Pariwisata dan Bisnis Perhotelan
Publisher : Departemen Pariwisata Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jkpbp.v4i3.70272

Abstract

This research is driven by the researcher's observations concerning online hotel booking intention on the Agoda platform. The development of guest visit rates has experienced a significant decline, with fewer guests opting to check in using the Agoda platform compared to other online travel agents. This is influenced by the perceived lack of usefulness and ease of use on the Agoda website. The objective of this study is to describe and analyze the impact of usefulness and ease of use on online hotel booking intention on the Agoda platform. The research methodology employed is quantitative research using purposive sampling, with a sample size of 130 respondents determined using the Hair formula. Data collection in this study utilized a questionnaire with a Likert scale that had been tested for validity and reliability. The collected data was analyzed using multiple linear regression analysis with the assistance of SPSS (Statistical Product and Service Solution) version 27.00. Based on the research analysis, it can be concluded that the independent variables, usefulness (X1) and ease of use (X2), have a positive and significant influence on the dependent variable, which is online hotel booking intention. Usefulness (X1) and ease of use (X2) collectively account for 24.7% of the variance in online hotel booking intention (Y), while the remaining 75.3% is influenced by other variables.
SUSTAINABLE AGRICULTURE UTILIZATION IN MAINTAINING BIODIVERSITY AND PLANT PRODUCTIVITY IN BATU BAJANJANG VILLAGE Azmen Kahar; Hermansyah; Khairani Saladin; Vischa Mansyera Pratama; Anggun Kurniati; Jefriyan Putra Deska; Muhammad Althof Fauzan Zain; Nasywa Farhanah Izan
International Review of Practical Innovation, Technology and Green Energy (IRPITAGE) Vol. 5 No. 1 (2025): March-June 2025
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/irpitage.v5i1.3398

Abstract

This study examines the implementation of sustainable agriculture in Nagari Batu Bajanjang, focusing on efforts to maintain biodiversity and increase crop productivity. Nagari Batu Bajanjang has great potential in agricultural development. This study analyzes the transformation from a conventional agricultural system that still relies on monoculture practices and the use of chemicals, to a sustainable agricultural system. The implementation of sustainable agriculture is carried out through several main strategies, including crop diversification, the application of an agroforestry system, the use of organic fertilizers, and the development of a modern irrigation system. The results of the study indicate that the implementation of sustainable agriculture has a positive impact in three main aspects: increasing biodiversity, improving long-term land productivity, and increasing farmer income. The success of this implementation requires active collaboration between local governments, research institutions, and local farmer communities.
The Influence of Leader-Member Exchange on Employee Performance With Job Satisfaction As A Mediating Variable At Harris Barelang Batam Maharani, Laura; Saladin, Khairani
International Journal of Science and Environment (IJSE) Vol. 5 No. 3 (2025): August 2025
Publisher : CV. Inara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51601/ijse.v5i3.170

Abstract

This study aims to analyze the influence of leader-member exchange on employee performance with job satisfaction as a mediating variable at HARRIS Barelang Batam. A quantitative approach with a causal associative design was employed, using a saturated sampling technique involving 52 employees. Data were collected through questionnaires and analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS) with SmartPLS 4.0. The results indicate that leader-member exchange does not have a significant direct effect on employee performance. However, leader-member exchange has a significant effect on job satisfaction, and job satisfaction significantly influences employee performance. Furthermore, job satisfaction fully mediates the relationship between leader-member exchange and employee performance. These findings suggest that improving employee performance through leader-member exchange requires an initial enhancement in job satisfaction.
WISE INTERNET USE Hermansyah; Azmen Kahar; Khairani Saladin; Vischa Mansyera Pratama; Ridho Ryswaldi
International Review of Practical Innovation, Technology and Green Energy (IRPITAGE) Vol. 4 No. 2 (2024): July-October 2024
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/irpitage.v4i2.1761

Abstract

Wise internet use is an important issue in today's digital age, where almost everyone, including children and adults, are connected through social media. Social media, which includes platforms such as Facebook, Twitter and Instagram, allows users to share, communicate and create content. However, this rapid development also brings negative impacts, such as the spread of false information (hoaxes) and misuse of personal data. This research aims to educate high school students about the wise use of social media through an extension program at SMA Negeri 16 Padang City. The methods used were lectures and hands-on practice using information technology tools. The results of this program showed that the education provided succeeded in increasing students' awareness of the importance of wise use of social media as well as their ability to filter the information received. The conclusion of this study confirms the need for continuous education on digital literacy to minimize the negative impact of social media among adolescents.
The Influence of Career Development and Work Motivation on Employee Loyalty at Hotel Pangeran Orlen Dani Natsepa; Khairani Saladin
Journal of Multidimensional Management Vol. 2 No. 2 (2025): Journal of Multidimensional Management (JoMM)
Publisher : Pt. Threeple Herphi Educate

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63076/jomm.v2i2.35

Abstract

This study investigates the influence of career development and job motivation on employee loyalty in the hospitality sector, focusing on Pangeran Beach Hotel Padang, Indonesia. A quantitative research design with a causal-associative approach was employed, using purposive sampling to collect data from 85 hotel employees. Data were obtained through a structured questionnaire measured on a five-point Likert scale and analyzed using multiple linear regression via IBM SPSS Statistics version 26.0. Instrument validity was confirmed through Pearson’s correlation, while reliability was assessed using Cronbach’s alpha, with all variables exceeding the 0.70 threshold. The results revealed that job motivation had a positive and significant effect on employee loyalty, whereas career development, although positively correlated, did not show a statistically significant independent effect. However, both variables jointly had a significant impact on loyalty, highlighting the synergy between long-term career planning and immediate motivational factors in strengthening workforce retention. These findings contribute to the theoretical development of employee loyalty models in emerging hospitality markets and provide practical guidance for hotel managers to prioritize motivation-enhancing strategies alongside structured career development programs
The Influence of Work-Life Balance and Work Discipline on Employee Performance at Aston Batam Hotel and Residence Fajri Adrizal; Khairani Saladin
Journal of Multidimensional Management Vol. 2 No. 2 (2025): Journal of Multidimensional Management (JoMM)
Publisher : Pt. Threeple Herphi Educate

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63076/jomm.v2i2.37

Abstract

This study examines the effects of work-life balance and work discipline on employee performance at a four-star hotel in Batam, Indonesia, using a quantitative causal-associative design with purposive sampling of 112 employees from a population of 156. Data were collected through a structured questionnaire adapted from validated hospitality and organizational behavior measures, analyzed using IBM SPSS Statistics 26.0 with validity testing via Pearson’s correlation, reliability via Cronbach’s alpha (≥ 0.70), and classical assumption tests including Kolmogorov–Smirnov, Variance Inflation Factor, and Glejser methods, followed by multiple linear regression analysis. Results show that both work-life balance (β = 0.657, p < 0.001) and work discipline (β = 0.309, p = 0.002) have positive and significant effects on performance, jointly explaining 53.3% of its variance (Adjusted R² = 0.533, F = 62.835, p < 0.001), with work-life balance exerting a stronger influence. These findings highlight the importance for hospitality managers in emerging tourism destinations to integrate employee well-being initiatives, such as flexible scheduling and wellness programs, with strict adherence to service standards and operational discipline, thereby contributing to the hospitality human resource management literature by providing empirical evidence from a rapidly developing tourism hub in Indonesia.
The Influence of Service Quality and Price Perception on Repurchase Intention at Salejourn Cafe and Space Padang Rahmat Kurniadi Saputra; Khairani Saladin
Journal of Multidimensional Management Vol. 2 No. 2 (2025): Journal of Multidimensional Management (JoMM)
Publisher : Pt. Threeple Herphi Educate

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63076/jomm.v2i2.46

Abstract

The growth of the coffee shop industry in Indonesia has intensified competition, making customer retention essential for business sustainability. This study examines the influence of service quality and price perception on repurchase intention at Salejourn Cafe and Space Padang. A quantitative, causal–associative approach was applied, involving 130 purposively selected respondents aged at least 17 years who had visited the café within the last three months. Data were collected via a structured five-point Likert scale questionnaire and analyzed using multiple linear regression with SPSS version 26.0. The results show that both service quality (β = 0.145, p < 0.05) and price perception (β = 0.446, p < 0.05) significantly and positively affect repurchase intention, with price perception demonstrating a stronger impact. Together, these variables explain 78.7% of the variance in repurchase intention. The findings suggest that café managers should maintain high service standards while implementing competitive, value-driven pricing to enhance loyalty. Future research should consider additional factors such as brand image and promotional strategies.
PELAYANAN SATU PINTU DI KELURAHAN DADOK TUNGGUL HITAM Kahar, Azmen; Saladin, Khairani; Hermansyah, Hermansyah; Pranata, Feriantano Sundang
Community Development Journal : Jurnal Pengabdian Masyarakat Vol. 5 No. 6 (2024): Vol. 5 No. 6 Tahun 2024
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/cdj.v5i6.38099

Abstract

Pengabdian ini bertujuan untuk membahas efektivitas penyelenggaraan pelayanan terpadu satu pintu di keluarahan Dadok Tunggul Hitam. Metode yang digunakan adalah metode kualitatif dengan cara observasi dan wawancara. Dalam pelaksanaan kegiatan, pelaksana pengabdian dengan mengunjungi secara langsung kantor Kelurahan Dadok Tunggul Hitam pada tanggal 19 Januari 2022. Hasil pengabdian ini adalah Proses penerapan pelayanan terpadu satu pintu di Keluarahan Dadok dinilai efektif karena semua proses terkendali dan terdaftar. Hal ini memungkinkan masyarakat untuk memantau semua permintaan izin, meminimalkan masalah, dan memastikan kinerja organisasi melebihi target yang ditetapkan. Budaya pelayanan terpadu satu pintu di Keluarahan Dadok dinilai efektif. Karena budaya yang baik membantu dalam mencapai tujuan menerapkan layanan terpadu satu atap. Faktor pendukung efektifitas pelaksanaan pelayanan terpadu satu pintu di Keluarahan Dadok adalah 1) luas wilayah Keluarahan Dadok, dan 2) pengalihan izin oleh Kecamatan kepada Keluarahan Dadok. Faktor penghambat efektifitas pelaksanaan layanan integrasi dari satu sumber adalah 1) keterbatasan anggaran untuk sosialisasi dan penerbitan, dan 2) Masih belum cukupnya staf yang memiliki keterampilan yang diperlukan.