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The Use of Digitalization Technology In The Cirebon City Resort Police To Fulfill Services To The Community Destiana, Anggie; Nurhaliza, Intan; Mariska, Nevi; Heryanto, Yanto
Devotion : Journal of Research and Community Service Vol. 5 No. 8 (2024): Devotion: Journal of Community Research
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/devotion.v5i8.769

Abstract

This journal is entitled The Use of Digitalization Technology in the Cirebon City Resort Police to Fulfill Services to the Community. Technological developments have brought changes in the public service process, including in the preparation of Police Record Certificates (SKCK). The introduction of the PRESISI POLRI application as an online platform for the creation of SKCK has increased the efficiency and accessibility of services. This research aims to be a means and forum for information in online SKCK making services to increase public trust in police institutions and optimize performance in law enforcement as a form of improving the quality of public services and realizing integrated Porli public services. This study uses a qualitative method through a descriptive approach by taking the research location at the Cirebon City Resort Police. The data collection technique involves triangulation, which is the combination of several methods such as observation, interviews and documentation. The results of this study have four dimensions to measure effectiveness, namely the accuracy of program goals, program socialization, program objectives and program monitoring. The results of this study show that the effectiveness of the SKCK making program through the PRESISI Application has not been fully effective. Socialization of the application is still not optimal, causing some people to not understand or use the application. The evaluation of the effectiveness of the program showed that while the application has been successful in achieving the accuracy of the goals and monitoring of the program, there are still shortcomings in the socialization and achievement of the program objectives. This research highlights the need for further efforts in wider and sustainable socialization, as well as increased efficiency in the process of making online SKCK
Strengthening Policy Capacity for Smart City Emergency Response: Insights from the Cirebon Siaga 112 Program Zulkarnaen, Iskandar; Suwarsono, Hendri; Heryanto, Yanto; Bharoto, Raden Mahendra Haryo; Sutarjo, Moh
Journal Public Policy Vol 11, No 4 (2025): October
Publisher : Universitas Teuku Umar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35308/jpp.v11i4.12216

Abstract

The concept of smart city focuses on the use of information and communication technology to improve the efficiency of public services and the quality of life of citizens. In Cirebon City, the implementation of smart city is reflected in the Cirebon Siaga 112 program, which aims to provide fast and effective emergency response services. This study analyzes the policy capacity of the Cirebon Siaga 112 program by assessing analytical, operational and political aspects. The research method uses qualitative with data collection techniques in the form of interviews, observations and documentation studies. The results show that although the use of technology has increased efficiency in emergency response, there are challenges related to system integration, response speed, and personal data protection. Recommendations include continuous improvement in coordination between agencies, officer training, and increased socialization to the community. These findings are expected to help optimize various emergency policies and services in Cirebon City, in accordance with the principles of a smart city.
Public value road infrastructure maintenance Rifai, Ifan; Hernanda, Willi Pranata; Hidayat, Moh Taufik; Heryanto, Yanto
Indonesian Journal of Multidisciplinary Science Vol. 3 No. 12 (2024): Indonesian Journal of Multidisciplinary Science
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/ijoms.v3i12.935

Abstract

This research aims to understand the public value of road infrastructure maintenance in Cirebon City. This research is of a quantitative descriptive type. The findings of the study show (1) that the maintenance of road infrastructure in Cirebon City has been effectively implemented. The community's assessment of road maintenance in Cirebon City based on their answers, views, knowledge, and attitudes shows satisfaction. (2) Public value is the government's public value to the community in serving the community correctly and being satisfied with the service system from the government, getting the quality that customers or consumers want is satisfied with what they want. How can the community assess the services provided. (3) The highest average value of the public value is indicator 10, which is related to "many road infrastructures that are only left damaged and not in order" which obtained an average value of 0.94% which is on the criteria that are quite good. While the smallest indicator is indicator 5, which is related to "whether the maintenance of road infrastructure is in accordance with what has been planned" with an average value of 0.73%, which is included in the category of quite good.
Community Satisfaction Of Recipients Of Social Assistance For The Family Hope Program In Depok Sub-District Kharunnisa Nazifah, Hilda; Nurjannatiya, Maudy; Hidayat, Moh. Taufik; Heryanto, Yanto
Asian Journal of Social and Humanities Vol. 2 No. 11 (2024): Asian Journal of Social and Humanities
Publisher : Pelopor Publikasi Akademika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59888/ajosh.v2i11.369

Abstract

This study was conducted to find out the extent of community satisfaction with the recipients of social assistance of the Family Hope Program in Depok District, Cirebon Regency. Depok District is the location of the research and the community receiving social assistance from the Family Hope Program is the subject of this research. This study uses a quantitative method with a descriptive design. The data was collected through the distribution of questionnaires to the community in Depok District which became a research sample from 12 existing villages. This study uses 7 assessment indicators to measure community satisfaction. Among them, satisfaction with the assistance provided, satisfaction with the assistance received as expected or not, satisfaction with the attitude of officers in the disbursement process, satisfaction with the government in paying attention to the needs and desires of the community, satisfaction with the government in responding to problems that occur, satisfaction with the overall performance of officers in the disbursement of assistance, and satisfaction with the suitability of the promised assistance with the assistance that Retrieved. There are 2 indicators that are still complained about by the community, such as satisfaction with the government in responding to the problems that occur, and the suitability of the promised assistance with the assistance obtained. According to this study, one of the factors for these problems is the lack of communication and clarity of information between the Government (Cirebon Regency Social Service) and PKH assistants and the recipient community.
INNOVATION OF POPULATION ADMINISTRATION SERVICES AT THE CITY OF CIREBON POPULATION AND CIVIL REGISTRATION SERVICE Ratna Malinda, Liyana; Amelia, Gina; Taufik Hidayat, Moh; Heryanto, Yanto
SIBATIK JOURNAL: Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan Vol. 3 No. 7 (2024): June
Publisher : Penerbit Lafadz Jaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/sibatik.v3i7.2272

Abstract

This research investigates the use of innovative civil registration services to improve government efficiency and citizen satisfaction. This innovation is realized through the implementation of innovative service approaches, revised procedures, improved service offerings, and new concepts. The aspects of efficiency, effectiveness and quality of population administration results are all enhanced by authentic development results. As an easily observable main indicator of government success, it emphasizes public services. The success of service innovation has the potential to improve the government's reputation in society. Qualitative methods with a descriptive orientation were implemented in this research. Comprehensive literature evaluation and data collection from online publications were used to obtain data. Indonesia has achieved great success in implementing service innovation, which has generated real benefits for society. Processing important documents, including identity cards (KTP), birth certificates and family cards, is now easier for individuals. Continuous refinement and development of service innovation is very important to create highly successful, highly efficient, and high-quality population administration services.
PENYULUHAN DAN PENDAMPINGAN TEKNOLOGI PENGENDALIAN OPT TANAMAN PADI PADA KELOMPOK TANI DI DESA CIDAHU - KEC. PASAWAHAN – KAB. KUNINGAN Deden, Deden; Heryanto, Yanto
Jurnal Pintar Abdimas Vol 1 No 1 (2021): VOLUME 1 NOMOR 1 NOVEMBER 2021
Publisher : Lembaga Pengabdian Masyarakat Universitas Swadaya Gunung Jati

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

OPT attack on rice plants is a serious threat that can reduce the potential yield of agricultural products so that production is unstable and tends to decline. By knowing the causative factors, we can create a control strategy by selecting and applying technical technical steps and pesticide analysis as pest control that is environmentally sound and has a high level of efficiency. PKM activities are carried out in Cidahu Village - Pasawahan District - Kuningan Regency, from July to November 2021. The purpose of this service activity is to increase knowledge and understanding of the community, especially farmer groups about strengthening farmer group institutions and pest control technology in rice plants. Counseling is carried out using extension methods and demonstration plots. Measurement of the success rate of PKM through Pre-test and Post-test to all participants. The data were analyzed using the Quasi-experimental method. PKM results showed that PKM activities were able to increase farmers' knowledge about pest control technology in rice plants. The results of the PKM activity increased the maximum knowledge score of farmers by 12 points from before and the minimum knowledge score rose to 16 points from the previous. PKM activities provide equitable knowledge skills for PKM participating farmers, as evidenced by the percentage result value of the coefficient of variation of participants being lower than the coefficient of variation before the PKM was implemented.
Transformasi Strategis Manajemen SDM Pendidikan Era Digital Sofiyah, Siti; Satriani, Dina; Asmawati, Yeti; Asriani, Nora; Heryanto, Yanto; Muhit, Abdul; Ramdan, Abdi; Evariana, Dian
Indo-MathEdu Intellectuals Journal Vol. 7 No. 1 (2026): Indo-MathEdu Intellectuals Journal
Publisher : Lembaga Intelektual Muda (LIM) Maluku

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54373/imeij.v7i1.4969

Abstract

This study aims to explore the critical dimensions of HRM transformation within Indonesian educational institutions. This study employs a qualitative approach with a library research design. Data sources were obtained from academic literature (Google Scholar, SINTA, and DOAJ using specific keywords) as well as technical policy regulations related to education management. Data were collected through a systematic literature search and analyzed using content analysis and theoretical synthesis techniques. The results highlight four main pillars of transformation: the integration of AI-based digital ecosystems with a human-in-the-loop approach for efficiency; the implementation of Agile Leadership to navigate the uncertainty of the VUCA era; the adoption of Green Human Resource Management (GHRM) which aligns operational efficiency with environmental sustainability; and placing educator well-being as a primary institutional priority. The study finds that successful transformation depends not merely on technological infrastructure, but significantly on organizational culture readiness and psychological support for educators. In conclusion, the synergy between smart technology, flexible leadership, and a supportive work environment serves as a strategic imperative for sustainably improving the quality of learning in the Society 5.0 era.