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All Journal IAES International Journal of Artificial Intelligence (IJ-AI) Jurnal Ilmu Komputer dan Informasi CommIT (Communication & Information Technology) Jurnal Teknologi Informasi dan Ilmu Komputer Journal of Information Systems Engineering and Business Intelligence Jurnal IPTEK-KOM (Jurnal Ilmu Pengetahuan dan Teknologi Komunikasi) Sinkron : Jurnal dan Penelitian Teknik Informatika Jurnal RESTI (Rekayasa Sistem dan Teknologi Informasi) JITK (Jurnal Ilmu Pengetahuan dan Komputer) Jurnal Komtika (Komputasi dan Informatika) Masyarakat Telematika Dan Informasi : Jurnal Penelitian Teknologi Informasi dan Komunikasi Jurnal Nasional Pendidikan Teknik Informatika (JANAPATI) Jurnal Teknologi Dan Sistem Informasi Bisnis Jurnal Informatika Ekonomi Bisnis Computer Science and Information Technologies Jurasik (Jurnal Riset Sistem Informasi dan Teknik Informatika) Jurnal Nasional Teknik Elektro dan Teknologi Informasi Jurnal Pendidikan Indonesia (Japendi) International Journal of Engineering Continuity J-Icon : Jurnal Komputer dan Informatika Jurnal Informatika Ekonomi Bisnis Jurnal Sistem Informasi The Indonesian Journal of Computer Science Jurnal Komtika (Komputasi dan Informatika)
Yova Ruldeviyani
Fakultas Ilmu Komputer, Universitas Indonesia
Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Mechanical Engineering Social Sciences

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Journal : CommIT (Communication

 1 
Strategies to Improve Data Quality Management Using Total Data Quality Management (TDQM) and Data Management Body of Knowledge (DMBOK): A Case Study of M-Passport Application Rina Rahmawati; Yova Ruldeviyani; Puja Putri Abdullah; Fathurahman Ma'ruf Hudoarma
CommIT (Communication and Information Technology) Journal Vol. 17 No. 1 (2023): CommIT Journal
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/commit.v17i1.8330

Abstract

M-Passport is a mobile application developed for Indonesians to request for passport online. The applicants independently input all required data using this application, so the quality of data entered must be considered to ensure the passport’s validity as an official state document. However, input errors increase the time needed for the interview process and make the data verification procedure inefficient. The research aims to assess the data quality of M-Passport for organizations to take deliberate actions to enhance the data quality. The research applies the Total Data Quality Management (TDQM) method and the Data Management Body of Knowledge (DMBOK). Six data quality dimensions are used. It consists of completeness, validity, accuracy, timeliness, uniqueness, and consistency. The measure phase is carried out on 17 entities in the M-Passport database through a query process in the production environment. Then, the analysis phase observes the problems based on the pre-determined dimensional classification groups. The result indicates that the average values of completeness, validity, accuracy, consistency, timeliness, and uniqueness are 99.20%, 99.41%, 100%, 90.68%, 78.52%, and 99.98%, respectively. According to the findings, timeliness and consistency are the lowest dimensions in fulfilling business rules. It indicates that organizations need to focus more on improving data quality in these dimensions. Then, based on the DMBOK, the research also generates recommendations for resolving technical and operational issues.
Co-Authors Achmad Nizar Hidayanto Adi Gunawan, Adi Afif Gunung , Muhammad Ahmad Fadhil, Ahmad Ahmad Hendra Maulana Ahmad Syaifulloh Imron Al Adawiyah, Rabiah Al Haq, Muhammad Hezby Al Qahar, Muhammad Yazid Aldiansah Prayogi Alfiandi, Rama Alfiany, Noverina Aloysius Prastowo Setyo Nugroho Amanda Ghaisani Andro Harjanto Arif Hidayat Aris Budi Santoso Ariyanto, Bima Tri Astagina, Shania Eriadhani Azis Amirulbahar Bahar, Maharani IF Brillianto, Bramanti Desiana Nurul Maftuhah Devina, Fakhira Dharmawan, GS Budhi Faris Salbari Fathurahman Ma'ruf Hudoarma Fidyawan, Miftahul Agtamas Fitriya, Ghina Genia, Venera Hafiz , Muhammad Halida Ernita Handayani, Putu Wuri Hendry, Darell Hizqil, Ahmad I Made Kurniawan Putra Ines Dwi Andini Jeri Apriansyah Pagua, Jeri Apriansyah Juliansyah, Mohamad Denis Khairunnas, Rezki Khairunnaziri, Muhammad Krisna Maria Rosita Dewi Kurniawati, Monica Vivi Layungsari Layungsari Layungsari Layungsari Layungsari Layungsari Lelianto Eko Pradana Lia Ellyanti Mahsa Elvina Rahmawyanet Melani Puspasari, Hasna Muhammad Farhan Mukharomah, Ulfah Nur Nabasya, Oristania Wahyu Noverina Alfiany Nugraha, Tito Febrian Nugraheni, Sani Parmiyanto, Joko Prastowo, Rahardito Dio Pratiwi, Aprilia Priastomo, Ristyo Yogi Prisillia, Galuh Puja Putri Abdullah Purwandaru, Dhanang Putra Hulu, Freddy Richard Putra, Ramadhoni Putri, Azanisa Rahmad Mulyadi Rahmad Mulyadi, Rahmad Rahman, Henry Aulia Rahmi Julianasari Raksaka Indra Alhaqq Ramayuda, Muhammad Davin Ratna Yulika Go Rina Rahmawati Sidiq, Darmawan Sudarwono, Dianto Adwoko Sulaeman, Achmad Firmansyah Sulistiyo, Rifta Dimas Syalevi, Rahmad Tri Broto Siswoyo Tri Utami, Avita Utami, Aisyah Nurlita Wibowo, Wahyu Setiawan Widoyono, Bambang Wintang, Siti Mawar Rini Yoga Pamungkas Yudho Giri Sucahyo Yudho Giri Sucahyo Yudistira, Ricko Dwiki Yuli Astuti Zharif Mustaqim, Ilham Zulmy, Mohamad Faisal