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Journal : commit communication

Strategies to Improve Data Quality Management Using Total Data Quality Management (TDQM) and Data Management Body of Knowledge (DMBOK): A Case Study of M-Passport Application Rina Rahmawati; Yova Ruldeviyani; Puja Putri Abdullah; Fathurahman Ma'ruf Hudoarma
CommIT (Communication and Information Technology) Journal Vol. 17 No. 1 (2023): CommIT Journal
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/commit.v17i1.8330

Abstract

M-Passport is a mobile application developed for Indonesians to request for passport online. The applicants independently input all required data using this application, so the quality of data entered must be considered to ensure the passport’s validity as an official state document. However, input errors increase the time needed for the interview process and make the data verification procedure inefficient. The research aims to assess the data quality of M-Passport for organizations to take deliberate actions to enhance the data quality. The research applies the Total Data Quality Management (TDQM) method and the Data Management Body of Knowledge (DMBOK). Six data quality dimensions are used. It consists of completeness, validity, accuracy, timeliness, uniqueness, and consistency. The measure phase is carried out on 17 entities in the M-Passport database through a query process in the production environment. Then, the analysis phase observes the problems based on the pre-determined dimensional classification groups. The result indicates that the average values of completeness, validity, accuracy, consistency, timeliness, and uniqueness are 99.20%, 99.41%, 100%, 90.68%, 78.52%, and 99.98%, respectively. According to the findings, timeliness and consistency are the lowest dimensions in fulfilling business rules. It indicates that organizations need to focus more on improving data quality in these dimensions. Then, based on the DMBOK, the research also generates recommendations for resolving technical and operational issues.
Information Security Awareness Raising Strategy Using Fuzzy AHP Method with HAIS-Q and ISO/IEC 27001:2013: A Case Study of XYZ Financial Institution Yohan Adhi Styoutomo; Yova Ruldeviyani
CommIT (Communication and Information Technology) Journal Vol. 17 No. 2 (2023): CommIT Journal
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/commit.v17i2.8272

Abstract

XYZ financial institution is a government institution that receives and processes transaction reports from banks and remittances, so its data classification is very confidential. However, during the Work from Home (WFH) policy in the Covid-19 pandemic, XYZ financial institution has received many spam/phishing attacks. Hence, this incident shows that some employees need an awareness of information security. The research offers a different Information Security Awareness (ISA) questionnaire using the Human Aspects of the Information Security Questionnaire (HAIS-Q) and ISO/IEC 27001:2013 as focus areas. The research uses the theory of Knowledge, Attitude, and Behavior (KAB) to determine the dimensions that need improvement and priority ranking using Fuzzy Analytical Hierarchy Process (FAHP). Furthermore, the research conducts a Focus Group Discussion (FGD) to explore the root causes of employee behavior. The FGD results show that there are still employees who do not know about information security, such as password combinations and length, so limited knowledge affects employees’ attitudes and behaviors. The research results from 34 respondents show that the employees’ information security awareness level is in the moderate category (78.8%). They still need to increase their awareness of information security, especially in managing passwords, using email and the Internet, and reporting incidents. Recommendations have been prepared to improve the dimensions and areas that have yet to be categorized as good. In the future, the ISA questionnaire is expected to be used in other organizations.
Co-Authors Achmad Nizar Hidayanto Adenia Adiresta Adi Gunawan, Adi Afif Gunung , Muhammad Agnes Sondita Payani Ahmad Fadhil, Ahmad Ahmad Hendra Maulana Ahmad Hizqil Ahmad Syaifulloh Imron Al Adawiyah, Rabiah Al Haq, Muhammad Hezby Al Qahar, Muhammad Yazid Aldiansah Prayogi Alfiandi, Rama Alfiany, Noverina Alia Mutia Mayanda Aloysius Prastowo Setyo Nugroho Aloysius Prastowo Setyo Nugroho Amanda Ghaisani Andro Harjanto Arif Hidayat Aris Budi Santoso Astagina, Shania Eriadhani Azis Amirulbahar Belia Rida Syifa Fauzia Bima Tri Ariyanto Brillianto, Bramanti Desiana Nurul Maftuhah Devina, Fakhira Faris Salbari Fathurahman Ma'ruf Hudoarma Fidyawan, Miftahul Agtamas Fitriya, Ghina GS Budhi Dharmawan Hafiz , Muhammad Halida Ernita Handayani, Putu Wuri Hendry, Darell I Made Kurniawan Putra Ibnu Pujiono Ines Dwi Andini Irfan Murtadho Agtyaputra Irvan Ramadhan Zarkasie Jefree W.L.H Manurung Jeri Apriansyah Pagua, Jeri Apriansyah Juliansyah, Mohamad Denis Khairunnas, Rezki Khairunnaziri, Muhammad Krisna Maria Rosita Dewi Kurniawati, Monica Vivi Layungsari Layungsari Layungsari Layungsari Layungsari Layungsari Lelianto Eko Pradana Lia Ellyanti Lukman Yudokusumo Maharani IF Bahar Mahsa Elvina Rahmawyanet Melani Puspasari, Hasna Muhammad Farhan Mukharomah, Ulfah Nur Nabasya, Oristania Wahyu Noverina Alfiany Noviana Pramitasari Nugraha, Tito Febrian Nugraheni, Sani Parmiyanto, Joko Prastowo, Rahardito Dio Pratiwi, Aprilia Priastomo, Ristyo Yogi Prisillia, Galuh Puja Putri Abdullah Purwandaru, Dhanang Putra Hulu, Freddy Richard Putra, Ramadhoni Putri, Azanisa Rahmad Mulyadi Rahman, Henry Aulia Rahmi Julianasari Raksaka Indra Alhaqq Ramayuda, Muhammad Davin Ratna Yulika Go Rina Rahmawati Sidiq, Darmawan Sudarwono, Dianto Adwoko Sulaeman, Achmad Firmansyah Sulistiyo, Rifta Dimas Syalevi, Rahmad Tri Broto Siswoyo Tri Utami, Avita Utami, Aisyah Nurlita Venera Genia Wibowo, Wahyu Setiawan Widoyono, Bambang Wintang, Siti Mawar Rini Yoga Pamungkas Yohan Adhi Styoutomo Yudho Giri Sucahyo Yudho Giri Sucahyo Yudistira, Ricko Dwiki Yuli Astuti Zharif Mustaqim, Ilham Zulmy, Mohamad Faisal