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All Journal International Journal of Electrical and Computer Engineering Jurnal Ekonomi dan Bisnis Islam JOIV : International Journal on Informatics Visualization Jurnal Pengabdian Masyarakat AbdiMas Kumawula: Jurnal Pengabdian Kepada Masyarakat Indonesian Journal of Islamic Economics and Business KERNEL: Jurnal Riset Inovasi Bidang Informatika dan Pendidikan Informatika Jurnal Pengabdian kepada Masyarakat Indonesia (JPKMI) J-Icon : Jurnal Komputer dan Informatika Jurnal Teknologi Lingkungan The Indonesian Journal of Computer Science Jurnal SINTA: Sistem Informasi dan Teknologi Komputasi Jurnal Pengabdian Kepada Masyarakat Indonesia
Ratna Yulika Go
Unknown Affiliation
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Industrial & Manufacturing Engineering Nursing Physics Public Health Social Sciences Other

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PENGUKURAN KUALITAS DATA UNTUK MENINGKATKAN APLIKASI SQA DI PT XYZ Ratna Yulika Go; Rahmi Julianasari; Ahmad Syaifulloh Imron; Yova Ruldeviyani
J-ICON : Jurnal Komputer dan Informatika Vol 11 No 1 (2023): Maret 2023
Publisher : Universitas Nusa Cendana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35508/jicon.v11i1.10138

Abstract

Service Quality Assurance (SQA) is one of a unit in PT XYZ an Indonesian e-commerce company. SQA is responsible for ensuring and maintaining services given to customers by Customer Service agents to meet the company's quality standard. However, the application was built without integration with the Customer Relationship Management (CRM) system, the main customer service application at PT XYZ. The problem is that if companies need SQA data, they must manually input data from SQA to CRM. This can cause vulnerabilities in the data input process. As a result, it impacts the company's business processes, which are inefficient and can be detrimental both materially and immaterially. This research aims to provide recommendations to improve the quality of SQA data so that companies can use the data to be integrated into the CRM system. The Total Data Quality Management (TDQM) method was used for this study with three dimensions: completeness, validity and accuracy. The results of each dimension are 99.64% for completeness, 84.75% for validity, and 100% for accuracy. Business rules on the validity dimension that have the lowest data quality are V1 28.57% and V6 65.11%. The problem factors were identified as an incomplete data dictionary, incomplete and obsolete SOP documents, and no business processes and data control on the application. Recommendations to improve the data quality of the application are PT XYZ can conduct an in-depth study of business roles so that all business processes can be clearly defined and regulations can be set forth in SOP documents. The use of specific reference data for each domain can be used to increase data legitimacy and the level of data suitability.
The Role of LP3H in Increasing the economic Value through Assistance with Halal Certification Lutfi Hidayati; Sugiatmi Sugiatmi; Nur Aini; Ratna Yulika Go
Indonesian Journal of Islamic Economics and Business Vol. 8 No. 1 (2023): Indonesian Journal of Islamic Economics and Business
Publisher : Fakultas Ekonomi dan Bisnis Islam UIN STS Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30631/ijoieb.v8i1.1719

Abstract

Indonesian government is targeting one million halal product certification in 2023. And the government is targeting that by 2024 all products in Indonesia will be halal certified. This certainly needs support from various parties. Indonesian government through the Halal Product Assurance Organizing Agency (BPJPH) appoints the Halal Product Process Assistance Agency (LP3H) which acts as an extension and assists business actors (micro - small) through assistance in the halal certification process. However, data on the halal information system shows that only 749,971 products have been declared halal in 2022 and there is still a need for massive socialization efforts so that government programs are realized. To support this program, LP3H ITB AD conducts activities for prospective Halal Product Process (PPH) assistants to help verify and validate the halal process for business actors. The aim of the research is to disseminate basic information and knowledge to prospective PPH assistants regarding the legal basis, verification, validation, materials and processes for halal certification. The method used in this research is descriptive quantitative. Data collection was obtained from the results of the questionnaire. The results of this study show that on average 66% of the participants understand the information material related to the halal process and 79% are very satisfied with the presentation of the resource persons.
Halal Product Process Assistance Training to Improve Halal Certification of Micro Small Enterprises Nur Aini; Annisaningrum Yuliastuti; Endang Hadiyanti; Ratna Yulika Go; Rizka Tesara Go
Indonesian Journal of Islamic Economics and Business Vol. 8 No. 2 (2023): Indonesian Journal of Islamic Economics and Business
Publisher : Fakultas Ekonomi dan Bisnis Islam UIN STS Jambi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30631/ijoieb.v8i2.1736

Abstract

Training and mentoring on the halal product process aims to provide understanding and skills to PPH companions, who will then pass on to business actors in applying halal principles in all stages of production, from raw materials to finished products. With appropriate training and mentoring, business actors can understand the importance of halal products and manage production well to meet halal certification requirements. In the long run, halal products will have added value because they are considered safer and more trustworthy by consumers who prioritize product quality and religious aspects. The Halal Resource Development Study and Development Center (PK-PSDH) ITB Ahmad Dahlan Jakarta carried out training and mentoring activities on May 9-12, 2022, attended by 159 participants. Based on the results of the activity, as many as 279 products have obtained their halal certification, 90 data are still in submission, 31 data are submitted, 67 data are finished with LP3H, 31 data are returned, 19 data are returned to the Fatwa Commission, 59 data are canceled, and 3 data are sent to the fatwa commission. Halal training and mentoring will continue to be carried out in the future to assist business actors in improving product quality and consumer confidence, as well as increasing business competitiveness in the global market.
ENHANCE FOOD SECURITY SUPPORT AFTER COVID-19 RANCABUNGUR VILLAGE, BOGOR REGENCY Aini, Nur; Ambardi, Ambardi; Go, *Ratna Yulika; Go, Riska Tezara
Kumawula: Jurnal Pengabdian Kepada Masyarakat Vol 6, No 3 (2023): Kumawula: Jurnal Pengabdian Kepada Masyarakat
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/kumawula.v6i3.49619

Abstract

Akses masyarakat kota terhadap pangan segar dan sehat serta mura, terutama ditengah pandemi COVID-19 sulit untuk dipenuhi. Salah satu upaya yang dapat dilakukan atas permasalahan tersebut adalah dengan mendirian urban farming (pertanian perkotaan). Tidak hanya terpenuhinya kebutuhan pangan yang sehat, segar, dan murah, urban farming juga berpotensi menghasilkan pendapatan keluarga (masyarakat). Masih banyak masyarakat perkotaan yang belum memanfaatkan pekarangan rumah atau pekarangan komplek dimanfaatkan menggunakan sampah organik. Salah satu komplek perumahan yang memiliki potensi menggunakan sampah organik adalah di Perumahan Ambar Telaga Residence 1, Kabupaten Bogor, Jawa Barat. Kegiatan pengabdian masyarakat ini bertujuan untuk mendirikan urban farming (Kebun Warga) guna mendukung ketahanan pangan masyarakat. Khalayak sasaran (mitra) dalam kegiatan pengabdian ini warga Perumahan Ambar Telaga Residence 1, Rw. 011, Desa Rancabungur, Kecamatan Rancabungur, Kabupaten Bogor, Jawa Barat. Metode pelaksanaan kegiatan dilakukan dengan pendekatan PRA (Model Participatory Rural Appraisal). Pelaksanaan kegiatan dilakukan dengan beberapa tahapan, yaitu: identifikasi masalah dan penentuan program, pelaksanaan program, observasi dan evaluasi. Hasil dari kegiatan ini adalah terdapat 16 bibit yang disemai dalam lahan. Setelah dilakukan observasi selama satu bulan terdapat tujuh bibit dengan hasil perkembangan baik, enam bibit masih dalam masa pertumbuhan, tiga bibit yang gagal berkembang.  The access of urban communities to fresh, healthy, and affordable food, especially amidst the COVID-19 pandemic, is difficult to fulfill. One of the efforts that can be undertaken to address this issue is by establishing urban farming. Urban farming not only fulfills the need for healthy, fresh, and inexpensive food but also has the potential to generate income for families (communities). Many urban residents still have not utilized their home gardens or communal areas by utilizing organic waste. Ambar Telaga Residence 1, Bogor Regency, West Java is one residential complex with the potential to use organic waste. The objective of this community service initiative is to establish urban farming (Community Garden) to support the food security of the community. The target audience (partners) for this community service activity are the residents of Perumahan Ambar Telaga Residence 1, Rw. 011, Rancabungur Village, Rancabungur District, Bogor Regency, West Java. This activity is implemented through the Participatory Rural Appraisal (PRA) approach. The activity is carried out in several stages, including problem identification and program determination, implementation, observation, and evaluation. The results of this activity discovered that 16 seeds were planted on the site, with varying effects. Seven seedlings are in good growing condition, six are developing leaves, and three are not.
MAXIMIZING THE COLLECTION AND DISTRIBUTION OF ZAKAT AND INFAQ (A CASE STUDY ON LAZ ZAKAT SUKSES) Yasin, Muhammad Fathoni; Aini, Nur; Go, Ratna Yulika
Jurnal Ekonomi dan Bisnis Islam (Journal of Islamic Economics and Business) Vol. 10 No. 1 (2024): JANUARY - JUNE 2024
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jebis.v10i1.49973

Abstract

Introduction: Indonesia possesses a significant potential for Zakah, yet the collected amount currently only reaches around 4.3%. This requires a diligent and dedicated effort to continuously enhance the growth of the collection, one of which is through the management strategy of Zakat Institutions. This research focuses on LAZ Zakat Sukses, the Best City-level LAZ at the National level with outstanding performance. Methods: This study aims to ascertain the internal and external factors held by the institution and determine the most appropriate strategy to maximize its performance achievements. Employing a qualitative descriptive research method involving internal and external analysis, this research utilizes matrices such as IFE, EFE, SWOT, IE, BCG, and QSPM. Results: The findings of this research indicate that the most suitable strategy for this Institution based on its current fundamental conditions is Market Development. Market development is a strategy aimed at expanding the organization's reach by entering new markets or segments with existing products or services. Conclusion and suggestion: Particularly expanding into new territories, is a promising direction for Zakat Sukses. Key points and actions to consider when implementing this strategy are Geographical Expansion, Strategic Partnerships, Strengthen Volunteer Network, Synergy and Collaborative Programs, Digital Platform Expansion, Fundraising and Program Distribution, Monitoring and Evaluation, Communication and Outreach, Risk Management, Sustainability. Successful market development and expansion require careful planning, strong execution, and adaptability to changing circumstances.
PKM Kelompok UMKM Dodol Al-Barokah Dalam Inovasi Produk Pitadol Dan Eco Friendly Packaging Berbasis Limbah Pengrajin Bambu Di Bojonggede Bogor Wawan Kurniawan; Ida Busnetty; Nur Aini; Ratna Yulika Go
Jurnal Pengabdian kepada Masyarakat Indonesia (JPKMI) Vol. 3 No. 2 (2023): Agustus: Jurnal Pengabdian Kepada Masyarakat Indonesia (JPKMI)
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jpkmi.v3i2.2115

Abstract

PKM Dodol Al-Barokah MSME Group in Product Innovation Pitadol and Eco Friendly Packaging Based on Bamboo Craftsmen's Waste in Bojonggede Bogor is an effort to improve the welfare of dodol makers which have existed since 1970. Partner problems are 1) they don't have new products (innovations). So far, only 4 flavors of dodol have been produced, 2) they still use plastic packaging. Plastic packaging materials besides damaging the environment also damage health, 3) partners experience difficulties in terms of capital. The solutions offered are 1) training on making a new dodol product called pitadol. Pitadol stands for banana, taro and dodol. Bananas and taro thrive in the Bojonggede area, 2) training on making packaging from bamboo craftsmen's waste (eco friendly packaging). Bamboo craftsmen in the Bojonggede Bogor area are more than 50 bamboo craftsmen. 3) Implementation of the perelek system, this system is a mutual cooperation system by collecting small change (coins) every Monday and Thursday collected from 25 group members. The funds from the perelek system will be given assistance to members who experience difficulties in terms of capital to buy production raw materials. The method is carried out by counseling, training and mentoring at each step of the activity. The activity was carried out with 4 students in the framework of MBKM activities. Students will receive recognition of 6 credits. The main performance indicators are IKU 2 and 5, while for lecturers IKU 5. The contribution of this service is the creation of a new product called Pitadol, the creation of environmentally friendly packaging products and the implementation of a perelek system which is an independent system in obtaining funds for group member capital.
PELATIHAN PENDAMPINGAN PROSES PRODUK HALAL UNTUK MENINGKATKAN DIGITALISASI SERTIFIKASI HALAL PADA USAHA MIKRO KECIL Go, Ratna Yulika; Aini, Nur
Jurnal Pengabdian Masyarakat AbdiMas Vol 11, No 03 (2025): Jurnal Pengabdian Masyarakat Abdimas
Publisher : Universitas Esa Unggul

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47007/abd.v11i03.8889

Abstract

Pelatihan dan pendampingan proses produk halal bertujuan untuk memberikan pemahaman dan keterampilan kepada pendamping PPH, yang kemudian akan diteruskan kepada pelaku usaha dalam menerapkan prinsip halal pada semua tahap produksi, mulai dari bahan baku hingga produk jadi. Dengan pelatihan dan pendampingan yang tepat, pelaku usaha dapat memahami pentingnya produk halal dan mengelola produksi dengan baik untuk memenuhi persyaratan sertifikasi halal. Dalam jangka panjang, produk halal akan memiliki nilai tambah karena dianggap lebih aman dan terpercaya oleh konsumen yang mengutamakan kualitas produk serta aspek religius. Pusat Kajian dan Pengembangan Sumber Daya Halal (PK-PSDH) ITB Ahmad Dahlan Jakarta melaksanakan kegiatan pelatihan dan pendampingan ini pada 9–12 Mei 2022, yang diikuti oleh 159 peserta. Berdasarkan hasil kegiatan, sebanyak 279 produk telah memperoleh sertifikasi halal, 90 data sedang dalam proses pengajuan, 31 data diajukan, 67 data selesai di LP3H, 31 data dikembalikan, 19 data dikembalikan ke Komisi Fatwa, 59 data dibatalkan, dan 3 data dikirim ke Komisi Fatwa. Pelatihan dan pendampingan halal akan terus dilakukan di masa mendatang untuk membantu pelaku usaha meningkatkan kualitas produk dan kepercayaan konsumen, serta meningkatkan daya saing bisnis di pasar global
Strategies to Increase Paddy Rice Production in Sugihwaras Village, Candi District, Sidoarjo Regency AINI, NUR; AMIRIL, NUR; RENJAAN, IRENE PAULA; GAFURANINGTYAS, DEWI; GO, RATNA YULIKA; GO, RISKA TEZARA
Jurnal Teknologi Lingkungan Vol. 26 No. 1 (2025)
Publisher : BRIN Publishing (Penerbit BRIN)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55981/jtl.2025.1660

Abstract

Rice fields, which are cultivated with rice and produce rice, are a highly important food commodity for humans. Approximately 85% of the Indonesian population consumes rice as their staple food. The rice production in Sugihwaras Village, Candi Sub-district, Sidoarjo Regency, plays a crucial role in ensuring the availability of rice and improving the well-being of farmers. However, fluctuations in rice production and the decreasing agricultural land pose challenges for the farmers. This research aims to analyze strategies to increase paddy rice production in Sugihwaras Village, Candi District, Sidoarjo Regency. The analysis is conducted using the Internal-External (IE) matrix, which involves evaluating internal and external factors that influence paddy rice production. The internal factors evaluated include strengths and weaknesses, while the external factors encompass opportunities and threats. Based on the analysis results, several strategies are recommended to enhance paddy rice production in Sugihwaras Village. The recommended strategies include: strengthening farmers' skills and knowledge, optimizing land utilization and irrigation channels, improving accessibility and infrastructure, establishing and enhancing farmer groups, obtaining technical assistance, strengthening government support, and addressing challenges such as climate change. Then in the future, sustainable implementation of these strategies can improve paddy rice commodity production in Sugihwaras Village, provide economic benefits to farmers, and enhance the welfare of the local community. This research contributes to the development of agricultural commodity production enhancement strategies and can serve as a reference for relevant stakeholders in decision-making. Abstrak Sawah yang ditanami padi dan produksi beras merupakan komoditas makanan yang sangat penting bagi manusia. Sekitar 85% dari populasi Indonesia mengonsumsi beras sebagai makanan pokok. Produksi sawah di Desa Sugihwaras, Kecamatan Candi, Kabupaten Sidoarjo, memainkan peran penting dalam menjaga ketersediaan beras dan meningkatkan kesejahteraan para petani. Namun, fluktuasi dalam produksi padi dan menyusutnya lahan pertanian menjadi tantangan yang dihadapi oleh para petani. Penelitian ini bertujuan untuk menganalisis strategi peningkatan produksi komoditas padi sawah di Desa Sugihwaras, Kecamatan Candi, Kabupaten Sidoarjo. Analisis dilakukan dengan menggunakan matriks Internal-External (IE) yang melibatkan evaluasi faktor internal dan eksternal yang mempengaruhi produksi padi sawah. Faktor internal yang dievaluasi meliputi kekuatan (strenght) dan kelemahan (weakness), sedangkan faktor eksternal mencakup peluang (opportunities) dan ancaman (threats). Berdasarkan hasil analisis, beberapa strategi direkomendasikan untuk meningkatkan produksi padi sawah di Desa Sugihwaras yaitu memperkuat keterampilan dan pengetahuan petani, optimalisasi pemanfaatan lahan dan saluran irigasi, meningkatkan aksesibilitas dan infrastruktur, membangun dan meningkatkan kelompok tani, mendapatkan pendampingan teknis, memperkuat dukungan pemerintah, menghadapi tantangan seperti perubahan iklim. Kedepannya implementasi strategi ini secara holistik dan berkelanjutan dapat meningkatkan produksi komoditas padi sawah di Desa Sugihwaras, memberikan manfaat ekonomi bagi petani, dan meningkatkan kesejahteraan masyarakat setempat. Penelitian ini memberikan kontribusi dalam pengembangan strategi peningkatan produksi komoditas pertanian dan dapat menjadi acuan bagi pemangku kepentingan terkait dalam pengambilan keputusan.
Identification Critical Success Factors of Geographic Information System Development in Indonesia with AHP Approach Aini, Nur; Kurniawan, Wawan; Payani, Agnes Sondita; Go, Ratna Yulika
JOIV : International Journal on Informatics Visualization Vol 8, No 4 (2024)
Publisher : Society of Visual Informatics

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62527/joiv.8.4.2033

Abstract

An Indonesian government agency in the field of research is developing a Geographic Information System (GIS) to distribute remote sensing data to customers. To prevent project failure, it is crucial to understand the success criteria related to project objectives and the critical success factors (CSFs), which drive project success. This research identifies these CSFs, enabling organizations to prioritize project success factors. The Analytic Hierarchy Process (AHP) ranks project success criteria and CSFs. The mixed research methodology incorporates qualitative elements through discussions with the project manager to validate the AHP hierarchy structure and quantitative aspects through questionnaires used to calculate weighted priorities using AHP. Results show stakeholder satisfaction and objective achievement as the top-ranked success criteria. The top 5 CSFs identified are team commitment and participation, clear roles and responsibilities, leadership, knowledge management, appropriate tools, infrastructure, and resources.  Based on the success criteria ranking, development should enhance system functionality to maintain user satisfaction and achieve project objectives. Meanwhile, prioritizing human resources and providing adequate resources are crucial based on the identified top 5 CSFs, contributing to increased development success. This outcome aims to assist firms in improving project management and identifying the most critical success elements for GIS development. Furthermore, this research will likely be a learning experience for other government organizations seeking to enhance their information system development efforts.
Challenges of Agile Software Development in the Banking Sector: A Systematic Literature Review Letelay, Kornelis; Mola, Sebastianus A. S; Go, Ratna Yulika
JOIV : International Journal on Informatics Visualization Vol 9, No 1 (2025)
Publisher : Society of Visual Informatics

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62527/joiv.9.1.2300

Abstract

The banking industry is expected to thrive, generate profits, and contribute to national development and societal welfare. However, this sector is susceptible to volatility caused by global and domestic economic fluctuations. This research aims to identify and address challenges related explicitly to implementing agile methodologies within the banking sector. The study utilized a Systematic Literature Review (SLR) approach based on the guidelines provided by Kitchenham. A substantial number of academic journals (1,933) were analyzed during this review. Among the vast pool of literature, 28 relevant studies were extracted. These studies were chosen because they provided insights into the challenges of implementing agile practices in the banking domain. The analysis and categorization of these studies were structured according to the Project Management Body of Knowledge (PMBOK) 6th edition framework. This framework was employed to organize and understand the identified challenges systematically. The study's primary finding is that the most prevalent challenge encountered in the context of agile development within the banking sector is "Project Resource Management." In essence, effectively managing and allocating resources is a significant hurdle banks face when adopting agile methodologies. The challenges related to resource management are not confined to a single aspect. Instead, they encompass various dimensions, including human resources, technological resources, and organizational factors. This suggests that challenges in agile banking are multifaceted, involving issues related to people, technology, and the structure and processes within banking organizations.
Co-Authors Abda Abda Ahmad Syaifulloh Imron Ambardi, Ambardi Amiril, Nur Annisaningrum Yuliastuti Asianto, Tinuk Andriyanti Endang Hadiyanti Fadilah, Muhamad Akbar Gafuraningtyas, Dewi Go, Riska Tezara Hadiyanti, Endang Hermansyah Hidayati, Lutfi Ida Busnetty Ida Busnetty Imam Sutanto Jefry Sunupurwa Asri Kornelis Letelay Kusumawardhana, R. Hendra Lutfi Hidayati Meilisa, Ranny Mola, Sebastianus A. S Muhammmad Hadi Afrian Munthe, Christine Cecylia Mutiarani, Tina Nur Aini NUR AINI Nur Aini Payani, Agnes Sondita Prabowo, Ary Rahmi Julianasari Ramzy Haediprawira Renjaan, Irene Paula Rizka Tesara Go Sarbinny, Neni Setiowati, Dewi Sugiatmi, Sugiatmi Sugiatmi, Sugiatmi Tesara Go, Rizka Wawan Kurniawan Wawan Kurniawan Yasin, Muhammad Fathoni Yolanda, Ranti Okta Yova Ruldeviyani Yuliastuti, Annisaningrum