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Journal : JURNAL ILMIAH GLOBAL EDUCATION

Pengaruh Motivasi Kerja dan Budaya Organisasi Terhadap Kinerja Pegawai Melalui Komitmen Organisasi Pada Dinas Pendidikan, Kepemudaan dan Olah Raga Kabupaten Badung Bagus, Putu Budiyasa Ida; Sumada, I Made; Wirata, Gede
Jurnal Ilmiah Global Education Vol. 5 No. 2 (2024): JURNAL ILMIAH GLOBAL EDUCATION, Volume 5 Nomor 2, Juni 2024
Publisher : LPPM Institut Pendidikan Nusantara Global

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/jige.v5i2.2666

Abstract

Employee performance at the Badung Regency Education, Youth and Sports Office reflects effectiveness and efficiency in carrying out tasks related to the development and provision of education. High employee performance can have a positive impact in various aspects, such as improving the quality of education, good resource management, effective program planning, and adequate service to the community. This study aims to analyze the mediating role of organizational commitment on the influence of work motivation and organizational culture to improve employee performance at the Badung Regency Education, Youth and Sports Office. The number of respondents involved in the study were 94 respondents using the survey method. Data collection using a 5-point Likert scale questionnaire. Data analysis techniques using SEM-PLS. The results showed that work motivation, work culture and organizational commitment had a direct and significant effect on employee performance. Organizational commitment can moderate the influence of work motivation and organizational culture on employee performance. The total influence that dominantly affects employee performance is work motivation. It is recommended to provide facilities that support the physiological needs of employees and strengthen communication between leaders and subordinates, as well as give awards to subordinates who excel.  
Pengaruh Kualitas Pelayanan, Kepuasan dan Kepercayaan Terhadap Loyalitas Nasabah LPD Desa Adat Padang Luwih Kecamatan Kuta Utara Kabupaten Badung Jimbaranto, Gede Putra; Sumada, I Made; Wirata, Gede
Jurnal Ilmiah Global Education Vol. 5 No. 2 (2024): JURNAL ILMIAH GLOBAL EDUCATION, Volume 5 Nomor 2, Juni 2024
Publisher : LPPM Institut Pendidikan Nusantara Global

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/jige.v5i2.2671

Abstract

Customer loyalty plays a critical role in facilitating economic activity at the village level, particularly in terms of lending and depositing funds. Customer loyalty contributes to the sustainability and stability of LPDs. The purpose of this study was to analyze the effect of service quality, satisfaction, and trust on customer loyalty. The number of samples used was 100, using the accidental sampling method. Data collection was done using a Likert scale questionnaire. This type of research is quantitative. The data analysis technique uses multiple linear regression analyses. The application used is Smart PLS. Hypothesis testing is done using the t test and the F test. The results showed that service quality has a positive and significant effect on customer loyalty, satisfaction has a positive and significant effect on customer loyalty, and trust has a positive and significant effect on customer loyalty. Service quality, satisfaction, and trust simultaneously have a positive and significant effect on customer loyalty at LPD Desa Adat Padang Luwih. The contribution of service quality, satisfaction, and trust to customer loyalty is 85.6 percent. It is recommended to improve service quality, satisfaction, and trust.
Pengaruh Pemanfaatan Teknologi Informasi, Pengawasan, dan Kepuasan Kerja Terhadap Produktivitas Pegawai Dinas Pendidikan Kepemudaan dan Olah Raga Kabupaten Badung Krishna, I Gusti Ngurah Agung Cahya; Sumada, I Made; Dewi, Nyoman Diah Utari
Jurnal Ilmiah Global Education Vol. 5 No. 2 (2024): JURNAL ILMIAH GLOBAL EDUCATION, Volume 5 Nomor 2, Juni 2024
Publisher : LPPM Institut Pendidikan Nusantara Global

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/jige.v5i2.2693

Abstract

The Badung Regency Education, Youth, and Sports Office is important in providing education services, youth development, and managing sports activities in the region. Employee productivity is critical to an organization's success. With high productivity, organizations can achieve organizational goals and provide quality services. The purpose of this study was to examine how information technology utilization, supervision, and job satisfaction affect the work productivity of Badung Education, Youth, and Sports Office employees. The total sampling method resulted in 94 respondents. The questionnaire utilized a Likert scale for data collection. We employed multiple linear regression analysis techniques with SmartPLS for data analysis. The results showed that the use of information technology has a positive and significant effect on work productivity. Supervision has a positive and significant effect on work productivity. Information technology utilization, supervision, and job satisfaction have a significant effect on work productivity. We recommend providing employees with the necessary hardware and software to perform their duties effectively.
The Influence of Servant Leadership and Organizational Culture through Employee Integrity on the Performance of Civil Servants at the Office of Education, Youth and Sports (DISDIKPORA) of Bali Province Wilantari, Sang Ayu Ketut Sidan; Sumada, I Made; Kartika, I Made
Jurnal Ilmiah Global Education Vol. 6 No. 2 (2025): JURNAL ILMIAH GLOBAL EDUCATION, Volume 6 Nomor 2
Publisher : LPPM Institut Pendidikan Nusantara Global

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55681/jige.v6i2.3852

Abstract

The performance of civil servants at the Bali Provincial Department of Education, Youth, and Sports (Disdikpora) has not been optimal, as reflected in the decline of several performance indicators in the 2022–2023 Government Performance Accountability Report (LAKIP). This study aims to analyze the influence of servant leadership and organizational culture on the performance of civil servants through employee integrity as a mediating variable. The research employs a quantitative approach with a descriptive-explanatory method. Data were collected through questionnaires distributed to 104 civil servants at the Bali Provincial Disdikpora. Data analysis utilized Structural Equation Modeling (SEM) with Partial Least Squares (PLS) using SmartPLS 3.0 software. The results indicate that servant leadership and organizational culture significantly and positively influence civil servant performance directly and indirectly through employee integrity. Employee integrity also significantly and positively affects performance. The study recommends that the Bali Provincial Disdikpora implement servant leadership and strengthen an organizational culture that supports employee integrity to enhance performance.