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All Journal Jurnal Telaah dan Riset Akuntansi Journal of Economics, Business, & Accountancy Ventura Jurnal Pengabdian Magister Pendidikan IPA Jambura Accounting Review GANEC SWARA Jurnal Akuntansi dan Bisnis Jurnal Aplikasi Akuntansi Jurnal Riset Akuntansi Aksioma Jurnal Ilmiah Tata Sejuta STIA Mataram Jurnal Edukasi (Ekonomi, Pendidikan dan Akuntansi) Jurnal Abdi Insani Bisnis Net : Jurnal Ekonomi dan Bisnis Jurnal Abdimas Sangkabira JURNAL ILMIAH GLOBAL EDUCATION Empiricism Journal Jurnal Warta Desa (JWD) East Asian Journal of Multidisciplinary Research (EAJMR) Indonesian Journal of Business Analytics (IJBA) Jurnal Akuntansi dan Keuangan International Journal of Business and Applied Economics (IJBAE) Mandiri: Jurnal Akuntansi dan Keuangan Eastasouth Journal of Effective Community Services JEBIMAN: Jurnal Ekonomi, Bisnis, Manajemen dan Akuntansi Eastasouth Journal of Impactive Community Services International Journal of Asian Business and Management (IJABM) Journal of Management Accounting, Tax and Production Riset Akuntansi dan Keuangan Indonesia Jurnal Abdimas Independen Jurnal Riset Mahasiswa Akuntansi E-Amal: Jurnal Pengabdian Kepada Masyarakat Asian Journal of Management, Entrepreneurship and Social Science JAS (Jurnal Akuntansi Syariah) Sasambo: Jurnal Abdimas (Journal of Community Service) Jurnal Akuntansi Kontemporer
Elin Erlina Sasanti
Jurusan Akuntansi FEB Universitas Mataram
Agriculture, Biological Sciences & Forestry Humanities Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Social Sciences Other

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Journal : GANEC SWARA

 1 
PENGARUH PENENTUAN TARIF TERHADAP KINERJA KEUANGAN DAN KEPUASAN PELANGGAN PADA PDAM TIRTA ARDHIA RINJANI OZWINA, SITI ZARA; SASANTI, ELIN ERLINA; PUSPITASARI, INDRI
GANEC SWARA Vol 17, No 4 (2023): Desember 2023
Publisher : Universitas Mahasaraswati K. Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35327/gara.v17i4.655

Abstract

This research aims to examine the effect of determining PDAM water tariffs on financial performance and customer satisfaction at PDAM Tirta Ardhia Rinjani, Central Lombok Regency. The theory used in the research is stakeholder theory which describes the relationships between individuals or groups who are affected by company activities or can influence the activities of a company. This research has a sample of 100 respondents who are active customers of PDAM Tirta Ardhia Rinjani Kab. Central Lombok. The data analysis uses descriptive statistical tests, classical assumption tests, t tests, F tests and coefficients of determination as well as the help of SPSS 25 analysis tools. The results of research using simple linear regression analysis show that the tariff determination variable (X) does not have a positive effect on financial performance (Y1) and customer satisfaction (Y2) at PDAM Tirta Ardhia Rinjani Kab. Central Lombok.
Co-Authors -, NURABIAH Abdul Malik Akbar Aditya Bayu Suryantara Aena, Hidayatul Agusdin Akram, Akram Alvin Janitra Amalia, Ainayya Amordya, Baiq Najjah Animah Animah Animah Arya Dwi Saputra Baiq Agita Karenina Pratiwi Baiq Ema Fajriana Syahrian Utami Baiq Ismiwati Baiq Krisnina Maharani Putri Baiq Nada Fatimatus Shafira Shafira Baiq Wahyu Niswatun Rukyat Bambang Bambang BS, Sapto Hendri Cahyaningtias, Susi Retna Cahyaningtyas, Susi Retna Danieela, Aleesya Mae Darmawan Darmawan Dewi, Prita Diana Dwi Mutia Amiati Dwi Rizky Oktaviani Eni Indriani Ernawati Fathin Amalia Lestari Fikri, M Ali Fikri, M. Ali Fitalia, Ni Ketut Enik Husnaini, Wahidatul Husnaini, Wahidatul I Gusti Agung Arista Pradnyani, I Gusti Agung Arista I Nyoman Nugraha Ardana Putra Indri Puspitasari, Indri Intan Rahmawati Isnaini, Zuhrotul Izzakiah, Nurul Izzana Zanubah Juli Andriani Jumaidi Rahman Juniarti, Eva Karim, Nina Karina Kartikasari, Nungki Kurnia Puji Febriani L Erdian Sandi Wiranata Lenap, Indria Puspitasari Lestari, Dwi Tri Okta Meliana Lukman Effendy, Lukman M. Ali Fikri M. Ali Fikri Maudita Candrayani Mayang, Baiq Nimas Ayu Widia Gusti Medhitama, Deva Putri Mujahid, Khairul Nabila, D. Tialurra Della Nabila, D.Tialurra Della Nasution, Sophia Kartika Neris, Miratul Husna Ni Putu Novi Anggarini Nina Karina Nina Karina Karim Nina Karina Karim Nina Karina Karim Nina Karina Karim Nugraha, Lusi Shinta Nungki Kartikasari Nungki Kartikasari Nungki Kartikasari Nur'aida Nurabiah Nurabiah, Nurabiah Nurhayati Nurhayati Nurqomariatun Olif Jufita Awlia Ovan Ferjiant OZWINA, SITI ZARA Pascayanti, Yusifa Patlial Hunaida Prasyida, Tusta Citta Ihtisan Tri Priaini, Jyanneta R Sapto Hendri R. Sapto Hendri Boedi Soesatyo Rahayu, Nila Rahmatulloh, Villa Susanti Rakhmawati, Intan Rini Ridhawati Robith Hudaya Robith Hudaya SAFITRI, HELMIN Safriana, Lanaya Husnul Saipul Arni Muhsyaf Santriaty, Melinda Sapto Hendri BS Siti Atikah Siti Atikah Siti Atikah Sofia Marwati Suhaedi, Wirawan Suryantara, Adhitya Bayu Swari, Desak Nyoman Kumala Citra Wahidatul Husnaini Wahidatul Husnaini Wibowo, Dimas Aldy Widia Astuti Widia Astuti Widyastuti Widyastuti Yanti , Yusifa Pasca Yusli Mariadi Yusnirmaladewi, Resty Yusvita Aprilyan Zuhrotul Isnaini