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All Journal Journal of English Language Teaching and Learning (JETLE) Jurnal Pengabdian kepada Masyarakat JASL - Journal of Applied Studies in Language Journal of English in Academic and Professional Communication The International Journal of Studies in Social Sciences and Humanities (IJOSSH)
Rinda, Renata Kenanga
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The crucial elements of classroom management Rinda, Renata Kenanga; Indrastana, Nodistya Septian
Journal of English in Academic and Professional Communication Vol 6 No 2 (2020): January
Publisher : Politeknik Negeri Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (109.186 KB)

Abstract

The urgency of classroom management in the English classroom is indisputable. It is said so since classroom management is the fundamental component of the successful teaching and learning processes. However, many teachers are still confused about how to practice good classroom management. Coping with the previous dilemma, this paper aimed at describing the five crucial elements of practicing good classroom management. Those elements are listed as follows: teacher talk, teacher talking time, voice management, physical presence, and seating arrangement through a literature review. It is expected that this paper can give a clear explanation related to the five crucial elements. With that in mind, classroom management can be well-practiced.
PELATIHAN HANDLING COMPLAINT PADA UNIT FRONT OFFICE DI HOTEL UPT DESTINASI WISATA TERPADU KABUPATEN JEMBER Rinda, Renata Kenanga; Nodistya Septian Indrastana; Vigo Dewangga; Enik Rukiati; Yuslaili Ningsih
J-ABDI: Jurnal Pengabdian kepada Masyarakat Vol. 4 No. 8: Januari 2025
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53625/jabdi.v4i8.9490

Abstract

Tourism is one sector that makes a significant contribution to the economic development in Kabupaten Jember. Therefore, this sector needs to be prioritized. To address the previous statement, special attention is needed for supporting accommodations, including hotels. One of the hotels in Kabupaten Jember is managed by UPT Destinasi Wisata Terpadu Rembangan. Through an interview process with front office staff, this hotel has been able to provide services to local and international communities. However, service quality is considered less than optimal, especially in handling complaints delivered by the international customers. Therefore, this training entitled Handling Complaint Training for the Front Office Staff of Hotel UPT Destinasi Wisata Terpadu was orgnized using English. The training was carried out using the scientific approach method by applying five stages, namely observing, questioning, associating, experimenting, and communicating over a period of six months. It is hoped that with this training, the understanding and quality of complaint handling are increased.
Enhancing tourist experience through interactive speaking: A practical application of english communication skills at the tourist information centre in Banyuwangi Rinda, Renata Kenanga; Finalia, Ratih; Indrastana, Nodistya Septian; Rahmanita, Meiga
Journal of English Language Teaching and Learning (JETLE) Vol 6, No 2 (2025): Journal of English Language Teaching and Learning (JETLE)
Publisher : Universitas Islam Negeri Maulana Malik Ibrahim Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18860/jetle.v6i2.32815

Abstract

This qualitative descriptive study investigates the application of English-speaking skills in authentic service encounters at the Tourist Information Centre (TIC) in Banyuwangi, East Java. Drawing on approximately 10 observed interactions with both domestic and international tourists—including visitors from Indonesia, Singapore, and Malaysia—the study identifies four key stages of communication: information delivery, feedback provision, negotiation, and agreement confirmation. These stages reveal the strategic use of clarification, turn-taking, and negotiation techniques in real-time exchanges. The findings suggest that effective and adaptive spoken English significantly contributes to improved service quality and tourist satisfaction. By analyzing how TIC staff engage in interactive speaking practices, this research highlights the practical importance of communicative competence in tourism settings and provides insights for English for Specific Purposes (ESP) education.
Exploring the students’ perception on the use of teaching factory method in English learning Indrastana, Nodistya Septian; Dewangga, Vigo; Rinda, Renata Kenanga
Journal of Applied Studies in Language Vol. 7 No. 1 (2023): Jun 2023
Publisher : Politeknik Negeri Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31940/jasl.v7i1.15-22

Abstract

The Economic development of a country is determined by the main factor, the human resources competitiveness. In preparing competent human resources, the strategic program to be undertaken by the government is to align competencies of  vocational higher education students with the needs of industrial competence. As a result, link and match between industry and higher-level vocational education could be achieved. The solution to prepare students to have competencies that are in accordance with industrial competence is by giving teaching factory (TEFA) method. It is a concept that aims to align manufacturing teaching to the needs of industrial practice. This study focuses on students’ perceptions on the use of teaching factory method in English learning, especially English for hotel and restaurant. This study adopts qualitative approach. Data were collected using questionnaires and interviews. The findings in this study reveal students' perceptions and responses on the use of teaching factory method. It shows that many of the students feel enthusiasm in attending English for hotel and restaurant using teaching factory method. It also shows that many of the students express that learning in English for hotel and restaurant encourage them to be actively participated in learning process. It can be concluded that most of the students have a positive impression about the use of teaching factory method in English learning, especially English for hotel and restaurant.  
The occurrence of code-switching in English as foreign language Classroom: An analysis of teacher’s and students’ conversations Rinda, Renata Kenanga
Journal of English Language Teaching and Learning (JETLE) Vol 5, No 2 (2024): Journal of English Language Teaching and Learning (JETLE)
Publisher : Universitas Islam Negeri Maulana Malik Ibrahim Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18860/jetle.v5i2.26172

Abstract

Code-switching is an exciting phenomenon in the English classroom, especially in multilingual settings. While it is being practiced, several types of it have appeared. Dealing with the previous phenomenon, this research is intended to describe the types of code-switching used by the English teacher while conducting English classrooms. Descriptive research was used as the framework of this study to cope with the earlier goal. In collecting the data, the audio recording was used to record the classroom conversation and then transcribed into written form. After that, the data was analyzed. Furthermore, the findings highlight that the teacher uses three types of code-switching: tag-switching, inter-sentential switching, and intra-sentential switching. Also, this study reclassified the tag-switching into tag-switching with tag-phrase at the initial and the end of the sentence. Then, it regrouped inter-sentential switching into inter-sentential switching between clause and sentence and inter-sentential switching between two sentences. Last, it recategorized intra-sentential switching into intra-sentential switching with embedded words and intra-sentential switching with the inserted words. By describing the previous findings, it is hoped that types of code-switching can be clearly understood.
Bridging Cultures through Language: Examining the Linguistic and Cultural Experiences of IISMA Awardees Wicaksono, Julien Arief; Rinda, Renata Kenanga; Indrastana, Nodistya Septian; Rahmanita, Meiga; Rachman, Nur Afni; Suharsono, Degita Danur
International Journal of Studies in Social Sciences and Humanities (IJOSSH) Vol. 1 No. 2 (2024): November
Publisher : P3M Politeknik Negeri Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25047/ijossh.v1i2.5574

Abstract

This study explores the pivotal role of language in fostering cross-cultural appreciation among Indonesian International Student Mobility Awards (IISMA) awardees. We examined the experiences of two awardees of prestigious international exchange programs to understand how language acquisition and use influenced their cultural perceptions and interactions. Using a mixed-methods approach, we conducted in-depth interviews and administered surveys to gather data on the participants’ language learning journeys, intercultural communications, and shifts in cultural perspectives. The selected participants represented diverse linguistic and cultural backgrounds and completed exchanges in countries where they needed to navigate a foreign language. Our findings reveal that language proficiency significantly enhanced the awardees’ ability to appreciate and engage with host cultures. Key themes emerged, including: 1) the role of language as a gateway to deeper cultural understanding; 2) Challenges and breakthroughs in intercultural communication; 3) The impact of idiomatic expressions on cultural insight; 4) Changes in self-perception and cultural identity through language learning; and 5) The development of empathy and cultural relativism. Quantitative data indicated a strong positive correlation between language proficiency and measures of cultural appreciation. Qualitative analysis provided rich insights into the nuanced ways language shaped the awardees’ cross-cultural experiences. This research contributes to our understanding of the intricate relationship between language and culture in international education contexts. It offers valuable implications for enhancing student exchange programs and promoting global citizenship through targeted language and cultural learning strategies.
Co-Authors Dewangga, Vigo Enik Rukiati Finalia, Ratih Indrastana, Nodistya Septian Ningsih, Yuslaili Rachman, Nur Afni Rahmanita, Meiga Suharsono, Degita Danur Vigo Dewangga Wicaksono, Julien Arief Yuslaili Ningsih