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STRATEGI PERSAINGAN BISNIS KOMPUTER DI KALIMANTAN TENGAH: ABC KOMPUTER Thasya, Helenna Claudia; Tan, Jacob Donald; Purba, John Tampil
Journal of Accounting and Management Innovation Vol 2, No 2 (2018)
Publisher : Universitas Pelita Harapan Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar

Penelitian ini akan membahas bagaimana persaingan pada usaha bidang computer dari beberapa tujuan sudut pandang pertama, untuk mengetahui motivasi pemilik ketika memulai usaha. Kedua, untuk mengetahui karakteristik dan sikap dari pemilik ABC Komputer dalam menjalankan usaha sehinggaÂ berkontribusi terhadap keunggulan bersaing yang dimiliki oleh ABC Komputer. Ketiga, untuk mengetahui keunggulan bersaing yang dimiliki oleh ABC Komputer. Para peneliti menggunakan in-depth interviews, focus group discussions, dan observasi untuk mengeksplorasi keunggulan kompetitif usaha tersebut. Temuan penelitian kualitatif ini menghasilkan teori yang akan memperkaya pemahaman guna bermanfaat bagi toko komputer tertentu serta toko lain yang terkait dengan komputer. Penelitian ini terbatas pada konteks UKM komputer di Kalimantan Tengah.

FOUNDERS’ VALUES CONTRIBUTING TO THE INTERGENERATIONAL SUCCESSION OF LARGE FAMILY BUSINESSES Cahyadi, Hadi; Tan, Jacob Donald; Sugiarto, Sugiarto; Widjaja, Anton Wachidin; Pramono, Rudy
Jurnal Muara Ilmu Ekonomi dan Bisnis Vol 5, No 1 (2021): Jurnal Muara Ilmu Ekonomi dan Bisnis
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat, Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/jmieb.v5i1.10069

Studi ini menganalisis nilai-nilai pendiri yang berkontribusi pada suksesi antargenerasi dari bisnis keluarga besar yang dianggap konglomerat di Indonesia. Akses informan dalam usaha keluarga besar ini masih langka, terutama karena sifat usaha keluarga yang tertutup. Dengan demikian, meskipun beberapa peneliti telah membahas hubungan antara nilai dan umur panjang, studi yang menyinggung bisnis keluarga besar di ekonomi yang sedang berkembang ini masih minim. Selain itu, penting untuk mengetahui bagaimana nilai-nilai para pendiri mempengaruhi umur panjang bisnis keluarga besar mereka, mengingat dampak kelompok konglomerat tersebut terhadap perekonomian Indonesia. Para peneliti menggunakan Interpretative Phenomenological Analysis (IPA) dengan mewawancarai 15 informan yang terdiri dari penerus dan profesional non-keluarga kunci dari 5 kelompok konglomerat. Pengamatan dan catatan lapangan juga dicatat untuk melakukan triangulasi dengan data wawancara. Penelitian ini mendorong wawasan empiris baru ke dalam nilai-nilai para pendiri dalam mengubah manajemen bisnis keluarga dan umur panjang mereka. Temuan tersebut mengungkapkan bahwa nilai-nilai integritas dan kewirausahaan pendiri adalah yang teratas, diikuti oleh kesopanan, kepercayaan, tujuan yang lebih tinggi, dan kepercayaan kepada Tuhan. Nilai-nilai yang ditimbulkan ini menopang umur panjang bisnis keluarga besar hingga generasi berikutnya dan membuka jalan potensial untuk penelitian di masa depan. This study analyzed the founders’ values that contribute to the intergenerational succession of large family businesses that are considered conglomerates in Indonesia. The access to the informants in these large family businesses is scarce, especially due to the reserved nature of the family business. Thus, even though several researchers have addressed the relationship between values and longevity, the studies that allude to large family businesses in this emerging economy is still scant. Besides, it is vital to investigate how the values of the founders affect the longevity of their large family businesses, considering the impact that these conglomerate groups have on Indonesia’s economy. The researchers employed the Interpretative Phenomenological Analysis (IPA) by interviewing 15 informants composing of successors and key non-family professionals from 5 conglomerate groups. Observations and field notes were also taken note of to triangulate with the interview data. This research induced new empirical insights into the founders’ values in transforming their family business management and longevity. The findings revealed that the founder's values of integrity and entrepreneurship are among the top, followed by modesty, trustworthiness, a higher purpose, and trust in God. These elicited values underpin the longevity of large family businesses into the next generations and enkindle potential avenues for future research.

EXPLORING EMPLOYEE SATISFACTION IN AICE GROUP INDONESIA Xujie, Xujie; Tan, Jacob Donald
JMBI UNSRAT (Jurnal Ilmiah Manajemen Bisnis dan Inovasi Universitas Sam Ratulangi). Vol 8, No 2 (2021): JMBI UNSRAT Volume 8 Nomor 2
Publisher : FEB Universitas Sam Ratulangi Manado

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35794/jmbi.v8i2.34990

Abstract: AICE Group is a licensed company from Singapore and has 20 years of experience in the ice cream industry. Fundamentally, employees are the most important asset to develop the competitive advantage of a company. Thus, AICE Group needs to retain and motivate its current employees. In this qualitative study, the researchers inquired into the issues and strategies of employee satisfaction in the company by employing a single instrumental case study and applying interviews, observations, and field notes. There are 8 employees from 5 departments who were approached for this study. The findings evinced a mini-model theory that guides AICE in Indonesia to enhance employee satisfaction for the longevity of the firm. The mini-model theory consists of Communicative Leadership, Language Barrier, Supervision, AICE Group Culture, Co-Workersâ€™ Relationships, Rational Salaries, Rational Benefit, Job Descriptions, Standard Operating Procedure (SOP), Problem-Solving Orientation, Cultural Diversity, Government Regulation Compliance, and Employee Feedback. Finally, the researcher also suggests quantitative research for further research.Â Abstrak: AICE Group adalah perusahaan berlisensi dari Singapura dan memiliki pengalaman 20 tahun di industri es krim. Pada dasarnya, karyawan merupakan aset terpenting untuk mengembangkan keunggulan kompetitif suatu perusahaan. Oleh karena itu, AICE Group perlu mempertahankan dan memotivasi karyawannya saat ini. Dalam studi kualitatif ini, para peneliti menyelidiki masalah dan strategi kepuasan karyawan di perusahaan dengan menggunakan studi kasus instrumental tunggal dan menerapkan wawancara, observasi, dan catatan lapangan. Ada 8 karyawan dari 5 departemen yang didekati untuk penelitian ini. Temuan ini membuktikan teori model mini yang memandu AICE di Indonesia untuk meningkatkan kepuasan karyawan demi kelangsungan perusahaan. Teori model mini terdiri dari Communicative Leadership, Language Barrier, Supervision, AICE Group Culture, Co-Workersâ€™ Relationships, Rational Salaries, Rational Benefits, Job Descriptions, Standard Operating Procedure, Problem-Solving Orientation, Cultural Diversity, Government Regulations Compliance, and Employee Feedback. Terakhir, peneliti juga menyarankan penelitian kuantitatif untuk penelitian selanjutnya.

STRATEGI PERSAINGAN BISNIS KOMPUTER DI KALIMANTAN TENGAH: ABC KOMPUTER Thasya, Helenna Claudia; Tan, Jacob Donald; Purba, John Tampil
Journal of Accounting and Management Innovation Vol 2, No 2 (2018)
Publisher : Universitas Pelita Harapan Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (804.731 KB)

Penelitian ini akan membahas bagaimana persaingan pada usaha bidang computer dari beberapa tujuan sudut pandang pertama, untuk mengetahui motivasi pemilik ketika memulai usaha. Kedua, untuk mengetahui karakteristik dan sikap dari pemilik ABC Komputer dalam menjalankan usaha sehinggaÂ berkontribusi terhadap keunggulan bersaing yang dimiliki oleh ABC Komputer. Ketiga, untuk mengetahui keunggulan bersaing yang dimiliki oleh ABC Komputer. Para peneliti menggunakan in-depth interviews, focus group discussions, dan observasi untuk mengeksplorasi keunggulan kompetitif usaha tersebut. Temuan penelitian kualitatif ini menghasilkan teori yang akan memperkaya pemahaman guna bermanfaat bagi toko komputer tertentu serta toko lain yang terkait dengan komputer. Penelitian ini terbatas pada konteks UKM komputer di Kalimantan Tengah.

Towards Longevity: Managing Innovativeness in Family Micro-Small-Medium Enterprises Jacob Donald Tan; John Tampil Purba; Masduki Asbari; Agus Purwanto
Indonesian Journal of Business and Entrepreneurship (IJBE) Vol. 8 No. 1 (2022): IJBE, Vol. 8 No. 1, January 2022
Publisher : School of Business, IPB University (SB-IPB)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17358/ijbe.8.1.70

This article explains the family and business strategies that the Micro-Small-Medium Enterprises (MSMEs) implement to dodge the ability-willingness paradox. The majority of the MSMEs in the metropolitan region of Jakarta are in their comfort zone. Only 15.90% utilize the Internet and 8.53% utilize the computer. According to the researchers' survey, most family businesses highlighted business longevity and emphasized the importance of technology and information. However, family MSMEs are still trapped in the ability-willingness paradox despite recognizing the importance of innovation. This study sampled five family MSME cases that are considered sustainable due to their innovativeness. It then investigated them by in-depth semi-structured interviews, observations, and field notes to explore how they strategize to employ innovativeness. The results signify the founders’/incumbents’ receptiveness towards innovations in the business. It also signifies the stakeholders’ contributive insights and the imposition of operations systemization. These findings stipulate the fundamentals for families in their MSMEs to engage in innovative activities that influence the longevity of their firms. This study concludes by recommending avenues for future research. Keywords: family business, micro-small-medium enterprises, innovativeness, strategy, case studies

Owners’ integrity, customers’ relation, and focused attitude as strategiies of family business sustainability and growth: an empirical study John Tampil Purba; Jacob Donald Tan
Journal of Economics, Business, & Accountancy Ventura Vol 21, No 2 (2018): August - November 2018
Publisher : STIE Perbanas Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14414/jebav.v21i2.1433

Asian Development Bank Institute reported that the contribution of Micro, Small and Medium Enterprises (MSMEs) to the Indonesian GDP is 57.8% and the contribution to total employment is 97.2%. MSMEs in Indonesia are almost owned by families. According to Family Firm Institute in 2016, 72% of all businesses in Indonesia’s private sector are run by family businesses, and while most of the MSMEs started out as family businesses, many successful entrepreneurs come from family business background. This empirical study is based on 3 family business cases that have been expanding in terms of its sales and operations throughout more than 10 years. The method used in this study is qualitative research by exploring the strategic management to sustain the family businesses through owners’ integrity, customers’ relations, and focused attitude in their vocations. As the family businesses are currently in transition of passing the torch to the next generation, their sustaining strategies have to be extended.

STRATEGI PERSAINGAN BISNIS KOMPUTER DI KALIMANTAN TENGAH: ABC KOMPUTER Helenna Claudia Thasya; Jacob Donald Tan; John Tampil Purba
Journal of Accounting and Management Innovation Vol 2, No 2 (2018)
Publisher : Universitas Pelita Harapan Medan Campus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19166/ami.v2i2.215

Penelitian ini akan membahas bagaimana persaingan pada usaha bidang computer dari beberapa tujuan sudut pandang pertama, untuk mengetahui motivasi pemilik ketika memulai usaha. Kedua, untuk mengetahui karakteristik dan sikap dari pemilik ABC Komputer dalam menjalankan usaha sehingga berkontribusi terhadap keunggulan bersaing yang dimiliki oleh ABC Komputer. Ketiga, untuk mengetahui keunggulan bersaing yang dimiliki oleh ABC Komputer. Para peneliti menggunakan in-depth interviews, focus group discussions, dan observasi untuk mengeksplorasi keunggulan kompetitif usaha tersebut. Temuan penelitian kualitatif ini menghasilkan teori yang akan memperkaya pemahaman guna bermanfaat bagi toko komputer tertentu serta toko lain yang terkait dengan komputer. Penelitian ini terbatas pada konteks UKM komputer di Kalimantan Tengah.

STRATEGI PERSAINGAN BISNIS KOMPUTER DI KALIMANTAN TENGAH: ABC KOMPUTER Helenna Claudia Thasya; Jacob Donald Tan; John Tampil Purba
Journal of Accounting and Management Innovation Vol 2, No 2 (2018)
Publisher : Universitas Pelita Harapan Medan Campus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19166/ami.v2i2.215

Penelitian ini akan membahas bagaimana persaingan pada usaha bidang computer dari beberapa tujuan sudut pandang pertama, untuk mengetahui motivasi pemilik ketika memulai usaha. Kedua, untuk mengetahui karakteristik dan sikap dari pemilik ABC Komputer dalam menjalankan usaha sehingga berkontribusi terhadap keunggulan bersaing yang dimiliki oleh ABC Komputer. Ketiga, untuk mengetahui keunggulan bersaing yang dimiliki oleh ABC Komputer. Para peneliti menggunakan in-depth interviews, focus group discussions, dan observasi untuk mengeksplorasi keunggulan kompetitif usaha tersebut. Temuan penelitian kualitatif ini menghasilkan teori yang akan memperkaya pemahaman guna bermanfaat bagi toko komputer tertentu serta toko lain yang terkait dengan komputer. Penelitian ini terbatas pada konteks UKM komputer di Kalimantan Tengah.

Probing Into E-commerce Logistics: A Strategic Growth Option of Serbada Company Andrian Indramawan; Jacob Donald Tan; John Tampil Purba
Jurnal Ilmu Manajemen & Ekonomika Vol 10, No 2 (2018): Jurnal Ilmu Manajemen & Ekonomika, Vol. 10, No.2, June 2018
Publisher : Indonesia Banking School

E-commerce marketplace is prominent in today ‘s society era of buying and selling products without having to leave the doorsteps. One important stakeholder group involved in the process of e-commerce is logistics. Logistic companies facilitate the delivery from one destination to another with punctuality and security of the products keys in establishing trust between the buyer, seller, and the e-commerce hubs. Hence by means of participant observation, this case study research investigates the key success factors of how an e-commerce firm manages its collaborations with logistic partners, as well as how the firm utilizes its strengths and opportunities take advantage of the market while minimizing its weaknesses and threats. The researchers used Business Model Canvas and TOWS in their analytical process

Superwomen: Battles of Work-Family Chrisanty Victoria Layman; Jacob Donald Tan
APMBA (Asia Pacific Management and Business Application) Vol 11, No 1 (2022)
Publisher : Department of Management, Faculty of Economics and Business, Brawijaya University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.apmba.2022.011.01.7

The purpose of this paper to examine the influence of work characteristics and family characteristics towards interference in work and interference in family amongst working Indonesian women.The data for this study were collected using questionnaire directed towards working women who are still holding family related roles. A total of 209 respondents was used in this study. Data analysis was done using Structural Equation Modelling approach using the help of SPPS AMOS. The study found that work characteristics and family characteristics all influence work interference family and family interference with work. In addition, the support of family, partner, network, and other services plays at a significant moderate to either affect positively or negatively towards work interference to family or family interference to work. The study's findings showcased women are involved in the gig economy, when like in the case due the pandemic, many women jump into work for additional income for their households. With working women awareness towards work interference with family, workplaces for women should need to put in place policies that would not let the work compete to her priorities in family. The study showcased that there is a significant moderating effect of support towards work interference with family and family interference with work. And both variable work interference with family and family interference with work could be studied separately.

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