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All Journal Jurnal Ekonomi Pembangunan STIE Muhammadiyah Palopo JBMP (Jurnal Bisnis, Manajemen dan Perbankan) Almana : Jurnal Manajemen dan Bisnis Jurnal Manajerial International Journal of Financial, Accounting, and Management Community Engagement and Emergence Journal (CEEJ) Jurnal Pengabdian kepada Masyarakat Nusantara International Journal of Business, Economics, and Social Development Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) MDP Student Conference PRIMER: Jurnal Ilmiah Multidisiplin Jurnal Ilmiah Bisnis dan Ekonomi Asia (Jibeka)
Priscilla, Yuddy Giovanna
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Pengaruh Penerapan Manajemen Risiko Pada UMKM D'Sate Putri, Suci Changyoni; Leonardi, Steven Aditya; Cahaya, Wirandry Baja; Priscilla, Yuddy Giovanna
MDP Student Conference Vol 3 No 2 (2024): The 3rd MDP Student Conference 2024
Publisher : Universitas Multi Data Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35957/mdp-sc.v3i2.7259

Abstract

Bisnis kecil dan menengah (UMKM) menghadapi berbagai risiko dalam operasional sehari-hari mereka. Oleh karena itu, penerapan manajemen risiko menjadi penting untuk meminimalkan kerugian dan meningkatkan kesempatan pertumbuhan. Penelitian ini menggunakan pendekatan kualitatif dengan melakukan studi kasus terhadap UMKM D'sate. Data dikumpulkan melalui wawancara dengan pemilik usaha dan anggota tim manajemen, observasi langsung di tempat usaha, serta analisis dokumen terkait. Hasil analisis menunjukkan bahwa penerapan manajemen risiko pada UMKM D'sate memberikan dampak yang positif pada kinerja dan keberlanjutan bisnis. Dengan mengendalikan risiko-risiko, UMKM D'sate dapat meminimalkan kerugian dan meningkatkan kepercayaan pelanggan. Selain itu, UMKM D'sate juga dapat meningkatkan kualitas produk dan pelayanan, sehingga dapat meningkatkan kepuasan pelanggan dan memperluas pangsa pasar. Namun, terdapat beberapa tantangan yang mungkin dihadapi dalam penerapan manajemen risiko pada UMKM D'sate, seperti keterbatasan sumber daya dan keterbatasan pengetahuan dan keterampilan dalam menerapkan manajemen risiko.
How e-human resource management can increase employee productivity in F&B in Batam Muchsinati, Evi Silvana; Oktalia, Adeline; Priscilla, Yuddy Giovanna
International Journal of Financial, Accounting, and Management Vol. 5 No. 4 (2024): March
Publisher : Goodwood Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/ijfam.v5i4.1606

Abstract

Purpose: The purpose of this study was to determine the impact of E-Human Resource Management (E-HRM) had on Batam’s F&B productivity. Research methodology: A total of 395 respondents were included in the study. Four populations were used in this study, namely Starbucks, McDonalds, Mixue, and KFC, located in Batam City, Riau Islands, Brazil. The obtained data were processed using the PLS SEM application. Results: The results suggest that the implementation of E-HRM has a significant positive impact on employee productivity in the F&B companies studied. Limitations: There are many limitations when conducting this study due to difficulties in collecting data, information, and respondents at KFC, Mixue, Starbucks, and McDonalds. This causes this research to be suboptimal because the company maintains its data privacy. Therefore, this study only obtained respondent data internally. Then, with limited time, the time to distribute questionnaires to respondents was very short. Contribution: This research provides a deep understanding of the importance of implementing E-HRM (E-Job Analysis, E-Training & Development, E-Performance Appraisal, E-Recruitment, and E-Communication) in increasing employee productivity in F&B companies in Batam City. The results show that e-HRM has a positive impact on Behavioral Intention, which contributes to increased employee productivity.
PENERAPAN STRATEGI PROMOSI MARKETING MEDIA SOSIAL DI PT. CAHAYA SAMUDRA SHIPYARD Priscilla, Yuddy Giovanna; Sentosa Ko, Albert
PRIMER : Jurnal Ilmiah Multidisiplin Vol. 1 No. 1 (2023): PRIMER : Jurnal Ilmiah Multidisiplin, Februari 2023
Publisher : LPPM Institut Teknologi Dan Kesehatan Aspirasi

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Kebijakan suatu perusahaan maupun industri sangat diperlukan untuk meningkatkan produktivitas, efisiensi dan pendapatan. Tujuan dari proyek ini adalah untuk membantu meningkatkan penjualan mitra. Dengan menyebarkan brosur online, untuk meningkatkan informasi masyarakat tentang mitra, dan menggunakan media online untuk memasarkan produk mitra. Dengan mengimplementasi beberapa startegi yang dianalisa oleh penulis, dapat disimpulkan manfaat yang akan dicapai dalam proyek ini adalah Membantu meningkatkan penjualan pada mitra dan Membantu mitra untuk mengetahui pentingnya promosi melalui media online.
Pendampingan Evaluasi Kinerja Karyawan untuk Efisiensi Pemasaran dan Pengiriman Produk di Toko Putri Utama Second Brand Priscilla, Yuddy Giovanna; Saqinah, Siti
Community Engagement and Emergence Journal (CEEJ) Vol. 6 No. 1 (2025): Community Engagement & Emergence Journal (CEEJ)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ceej.v6i1.6975

Abstract

Toko Purti Utama Second Brand merupakan usaha kecil yang menjual berbagai barang bekas khususnya pakaian atau produk yang sebelumnya sudah pernah dipakai kemudian dijual kembali dengan harga yang terjangkau. Pengevaluasian kinerja karyawan pada kegiatan implementasi ini bertujuan agar Putri Utama Second Brand dapat meningkatkan visibilitas toko di platform digital, meningkatan penjualan dan memperluas jangkauan pasar serta mengembangkan strategi pemasaran yang lebih modern dan terkini. Dalam mencapai kinerja peningkatan secara keseluruhan diperlukan upaya yang terstruktur untuk mengidentifikasi permasalahan operasional seperti promosi dan layanan pelanggan, guna meningkatkan efisiensi dan daya saing toko Putri Utama Second Brand. Metode penelitian yang digunakan adalah kualitatif yang bertujuan untuk menggali pemahaman yang mendalam mengenai kinerja yang terstruktur untuk mengidentifikasi kemajuan operasional. Data yang digunakan diperoleh melalui observasi atau pengamatan langsung serta dengan melakukan wawancara mendalam yang mana data yang dibutuhkan meliputi identitas dan informasi umum perusahaan yang didapatkan melalui wawancara dengan pihak mitra, maupun informasi terkait penjualan produknya kepada pemilik Toko Putri Utama Second Brand. Hasil setelah implementasi mengindikasikan terjadinya peningkatan yang cukup signifikan dalam berbagai aspek operasional, terutama dalam hal pemasaran dan penjualan. Peningkatan jumlah pengikut di media sosial, jumlah interaksi dengan pelanggan, serta meningkatnya jumlah transaksi di platform digital menunjukkan bahwa pengevaluasian kinerja karyawan yang diterapkan dilakukan dengan sangat baik
Faktor – Faktor yang Mempengaruhi Perilaku Kerja Gen Z Terhadap Kinerja Karyawan Herliani, Herliani; Priscilla, Yuddy Giovanna
Jurnal Manajerial Vol 12 No 01 (2025): Jurnal Manajerial
Publisher : Program Studi Manajemen Universitas Muhammadiyah Gresik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30587/jurnalmanajerial.v12i01.8362

Abstract

Background – The high turnover among Gen-Z and millennials is influenced by a lack of work motivation, job dissatisfaction, an inharmonious work environment, and ineffective leadership. As a result, Gen-Z work behavior becomes inconsistent, which can have a negative influence on company performance. Therefore, it is important to emphasize job satisfaction and effective leadership to increase employee retention. So, employees can form positive and consistent work behaviors so that employees can effectively increase work productivity to achieve overall organizational success. Aim – This research seeks to explore how Work Motivation, Job Satisfaction, Leadership, and Work Environment affect the performance of Gen-Z employees. It specifically examines the role of Work Behavior as a mediator that links these factors to Employee Performance. Design/Methodology/Approach – This study uses a quantitative approach with purposive sampling. Data were collected via a Google Forms questionnaire and analyzed using SPSS and SmartPLS statistics.. Results and Discussion – The results of the study show that Work Motivation, Job Satisfaction, and Leadership significantly affect Employee Performance, both directly and through Work Behavior. In contrast, the Work Environment is insignificant, highlighting Gen Z's preference for intrinsic values and leadership over physical elements. Work Behavior mediates the relationship between Job Satisfaction and Leadership and performance, but not for Work Motivation and Work Environment. This research emphasizes the importance of job satisfaction, effective leadership, and value-based motivation to encourage positive work behaviors and increase productivity. Research Implications – This research highlights the importance of job satisfaction, transformational leadership, and value-based motivation to improve Gen Z's work behavior and performance. Limitations – The limitations of this study include a limited of respondents, namely employees in the electronics manufacturing sector in Batam City. In addition, the measurement of work behavior variables is only carried out in certain aspects.
Elevating Employee Performance: The Mediating Role of Job Satisfaction in Batam's Four-Star Hotels: Meningkatkan Kinerja Karyawan: Peran Mediasi dari Kepuasan Kerja di Hotel Bintang Empat di Batam Lilis; Priscilla, Yuddy Giovanna
JBMP (Jurnal Bisnis, Manajemen dan Perbankan) Vol. 11 No. 1 (2025): April: JBMP Volume 11 No. 1 2025
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/jbmp.v11i1.2058

Abstract

The research was designed to analyze how training, compensation, work environment, and motivation affect employee job satisfaction and performance, with a particular focus on understanding both direct and indirect effects. The object of this study is a four-star hotel in Batam City, and the sample consisted of 320 respondents. Data were collected through questionnaires, and the analysis was conducted using the Smart PLS application. The results of the study indicate that compensation significantly influences employee job satisfaction and performance, while training, work environment, and motivation also play crucial roles in enhancing overall employee effectiveness.
Perancangan dan Penerapan Sistem Penilaian Kinerja Karyawan di Mr.B Coffee Priscilla, Yuddy Giovanna; Lilis, Lilis
Jurnal Pengabdian kepada Masyarakat Nusantara Vol. 6 No. 1 (2025): Jurnal Pengabdian kepada Masyarakat Nusantara Edisi Januari - Maret
Publisher : Lembaga Dongan Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55338/jpkmn.v6i1.5223

Abstract

Penelitian ini bertujuan untuk merancang dan mengimplementasikan sistem penilaian kinerja karyawan berbasis Graphic Rating Scale di Mr.B Coffee guna mengatasi permasalahan operasional, seperti tingginya tingkat turnover karyawan, komunikasi yang tidak efektif, dan kebersihan area kerja yang tidak konsisten. Teknik pengumpulan data meliputi wawancara, observasi, dan kuesioner untuk memahami kebutuhan manajemen dan persepsi karyawan. Sistem ini dirancang dengan indikator penilaian yang mencakup aspek komunikasi, kebersihan, kepatuhan SOP, efisiensi, dan inisiatif kerja. Formulir penilaian dibuat dalam format Google Form untuk memudahkan implementasi. Hasil implementasi menunjukkan adanya peningkatan pemahaman kinerja, efektivitas evaluasi, serta identifikasi kekuatan dan kelemahan karyawan di empat posisi: kasir, barista, koki, dan staf kebersihan. Selain itu, penerapan sistem ini membantu manajemen memberikan umpan balik yang konstruktif, meningkatkan kepuasan kerja, dan mengurangi turnover. Penelitian ini memberikan kontribusi praktis dalam meningkatkan kualitas layanan dan operasional Mr.B Coffee serta kontribusi teoritis sebagai studi kasus dalam manajemen kinerja di industri kopi.
FACTORS AFFECTING EMPLOYEE PERFORMANCE IN BANK EMPLOYEES BATAM CITY Razak, Indra Miftahul; Priscilla, Yuddy Giovanna
Jurnal Ilmiah Bisnis dan Ekonomi Asia Vol 18 No 2 (2024): Jurnal Ilmiah Bisnis dan Ekonomi Asia
Publisher : Institut Teknologi dan Bisnis Asia Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32815/jibeka.v18i2.2007

Abstract

The study examines the influence of Talent Management, knowledge management, career development, motivation, and competence on employee performance. The object of this research is an employee at a bank in Batam City. The data used was primary data and using Google Forms and collected as many as 233 respondents through the dissemination of questionnaires. The application of SPSS (Statistical Product and Service Solutions) is used as a test tool and the results of research show that talent management and knowledge management have significant and acceptable bets, while on motivation, career development, and competence have insignificant or unacceptable results after the test. This research recommends that this study be developed with the added variables and is expected to support the improvement of employee performance in order to create more potential human resources to create corporate competitiveness.
The Influences of Perceived Usefulness and Perceived Ease of Use of e-HRM on Successfulness of Green HRM Among Employees Farid, Ridhayati; Raihan, Raihan; Priscilla, Yuddy Giovanna
Almana : Jurnal Manajemen dan Bisnis Vol 8 No 3 (2024): December
Publisher : Bandung: Prodi Manajemen FE Universitas Langlangbuana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36555/almana.v8i3.2729

Abstract

Post-COVID-19 pandemic, the hospitality industry faces a major challenge to integrate technologies that support efficiency and sustainability, including the adoption of e-HRM (electronic Human Resource Management) systems in support of Green HRM (GHRM). This study aims to examine the influence of perceived ease of use (PEOU) and perceived usefulness (PU) e-HRM on the successful implementation of GHRM in the four-star hospitality sector in Batam, with attitudes towards use (ATU) as a mediating variable. The research is quantitative with a survey method using a questionnaire of 238 hotel employees who were selected by purposive sampling. The analysis was carried out using the Structural Equation Modeling (SEM) method based on Partial Least Squares (PLS). The results show that PEOU and PU have a significant influence on the success of GHRM, both directly and through ATU. However, PU did not show any significant influence on the ATU. These findings indicate that the perception of ease of use of the system is more important in building a positive attitude than the direct benefits felt. In conclusion, the implementation of e-HRM designed with easy access and intuitive features can strengthen employees' commitment to the company's sustainability initiatives through GHRM.
UPAYA MENURUNKAN QUITTING INTENTIONS PADA INDUSTRI MAKANAN DI KOTA BATAM Muchsinati, Evi Silvana; Mey, Nabila Arinov; Priscilla, Yuddy Giovanna
Jurnal Ilmiah Manajemen, Ekonomi, & Akuntansi (MEA) Vol 9 No 1 (2025): Edisi Januari - April 2025
Publisher : LPPM STIE Muhammadiah Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31955/mea.v9i1.5304

Abstract

Industri makanan dan minuman, sebagai sektor ekonomi yang berkembang pesat, menuntut inovasi yang berkelanjutan untuk memenuhi permintaan konsumen dalam era globalisasi dan persaingan yang semakin ketat. Kunci kesuksesan industri ini adalah kinerja karyawan yang berkualitas, yang dapat dipengaruhi oleh lingkungan kerja yang nyaman dan pelatihan yang efektif. Selain itu, fenomena perkembangan industri kopi di Indonesia menjadi sorotan terkecuali di Kota Batam, dengan peningkatan konsumsi kopi dan popularitas coffee shop sebagai tempat berkumpul dan bekerja dalam lima tahun terakhir. Tujuan penelitian ini untuk melihat faktor-faktor yang mempengaruhi quiting intentions pada industri makanan di Batam. Obyek penelitian ini adalah karyawan coffee shop di Batam sebanyak 220 orang. Metode analisis data menggunakan SEM-PLS. Hasil penelitian menunjukkan Green Knowledge Sharing, Work Engagement memediasi hubungan antara Green Human Resource Management dan Quitting Intentions, namun Green Knowledge Sharing tersebut belum mampu secara signifikan mempengaruhi niat seseorang untuk meninggalkan pekerjaannya.
Co-Authors Cahaya, Wirandry Baja Evi Silvana Muchsinati Herliani Herliani Joven, Alfred Leonardi, Steven Aditya Lilis Lilis, Lilis Maharani, Delby Mey, Nabila Arinov Oktalia, Adeline Putri, Suci Changyoni Raihan Raihan, Raihan Razak, Indra Miftahul Ridhayati Farid Saqinah, Siti Sentosa Ko, Albert