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Market Orientation and Sharia Product Knowledge on Business Performance: Innovation Capability as an Intervening Variable in Sharia Banking Industry Irfan Rahmana, MA; Avianda Nurcahyo, Satria; Pranaditya, Ari
AL-ARBAH: Journal of Islamic Finance and Banking Vol. 8 No. 1 (2026)
Publisher : Universitas Islam Negeri (UIN) Walisongo Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21580/al-arbah.2026.8.1.28643

Abstract

Purpose - This study investigates the influence of market orientation and Sharia product knowledge on business performance in the Sharia banking industry, with innovation capability as an intervening variable. Method - Quantitative approach, the research employs Structural Equation Modeling Partial Least Squares (SEM PLS) to analyze data collected from a saturated sample of 213 permanent employees of PT Bank Muamalat, Central Java Regional Office. Result - The findings reveal that both market orientation and Sharia product knowledge significantly and positively impact business performance. Furthermore, innovation capability also demonstrates a positive and significant effect on business performance. The results confirm that innovation capability effectively serves as an intervening variable, strengthening the relationship between market orientation, Sharia product knowledge, and business performance. All five hypotheses tested in the study were supported, indicating the critical role of market orientation and Sharia product knowledge in enhancing innovation capability, which in turn improves business performance in the Sharia banking sector. Implication - These findings highlight the importance of aligning market strategies with Sharia principles and leveraging innovation to achieve competitive advantages in the dynamic banking industry. Originality - This research contributes to the growing literature on Sharia banking by providing empirical evidence of the interplay between market orientation, Sharia product knowledge, and innovation capability. It underscores the necessity for Sharia banks to prioritize knowledge dissemination and innovative practices to sustain performance in a competitive market. Future research is recommended to explore other potential variables that may mediate or moderate these relationships. Keywords: Market Orientation, Sharia Product Knowledge, Business Performance, Innovation Capability, Sharia Banking
Irregularity Cargo Management at Garuda Indonesia Semarang Krishtantie, Amy Hernyana; Nugroho, Marno; Pranaditya, Ari
Journal of Economics, Management, and Business Vol. 5 No. 1 (2026): January 2026
Publisher : UP2MF Fakultas Ekonomi dan Bisnis, Universitas Sains Al-Qur'an (UNSIQ) Jawa Tengah di Wonosobo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32699/1pmkwn03

Abstract

Objective – This research aims to provide a practical contribution to air cargo operational management and serve as an academic reference for the development and study of air transportation management. Methods – This research utilizes literature review, document analysis, and comparison of handling reports with standard air transportation regulations. The findings are analyzed based on operational management concepts and aviation legal provisions. Results – The study of Garuda Indonesia Cargo Semarang indicates that the company has, in principle, fulfilled its legal responsibilities in accordance with applicable laws and regulations. This implementation is evident in the irregularity cargo handling mechanism, which includes a claims process and compensation for service users based on established internal procedures, and also refers to Law Number 1 of 2009 concerning Aviation, Minister of Transportation Regulation Number PM 77 of 2011 concerning Air Transport Responsibility for Domestic Shipments, and the 1999 Montreal Convention for International Shipments. Implications – The research results can serve as a basis for evaluating and improving air cargo operational management, particularly in preventing irregularity cargo. The research findings emphasize the importance of strengthening operational management, increasing reservation data accuracy, standardizing packaging, and improving coordination between airlines and cargo agents. Implementation of these recommendations is expected to reduce the risk of loss for both service users and airlines, increase legal certainty for service users, and strengthen trust in air cargo services. Originality - This research's originality lies in its analytical approach, which combines air cargo operational practices with national and international legal frameworks. This research not only assesses regulatory compliance but also links it to the operational management concept at Garuda Indonesia Cargo Semarang, focusing on cargo irregularity as the interface between operational risk and legal liability.