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All Journal Suluah Bendang: Jurnal Ilmiah Pengabdian Kepada Masyarakat JESS (Journal of Education on Social Science) Tax Literacy and Leadership Agility: Indigenous Peoples Awareness in Paying Taxes Nakhoda: Jurnal Ilmu Pemerintahan JMBA (Jurnal Manajemen dan Bisnis asmi) Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP) Publicness: Journal of Public Administration Studies Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora (JURRISH) Jurnal Masyarakat Religius dan Berwawasan Adpebi International Journal of Multidisciplinary Sciences
Wahib Assyahri
Universitas Mohammad Natsir Bukittinggi
Religion Agriculture, Biological Sciences & Forestry Humanities Automotive Engineering Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences Other

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The Role of Public Management Information System in The Organization of Nagari Government III Koto Aur Malintang Government Putri Oktaviane, Diga; Bila, Aziza; Assyahri, Wahib
Iapa Proceedings Conference 2023: New Public Governance: Reflection on Administration Science
Publisher : Indonesian Association for Public Administration (IAPA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30589/proceedings.2023.898

Abstract

A management information system is an absolute necessity in every organizational body. Having a management information system is very helpful in carrying out the work processes of the organization or agency itself so that in the end it can work effectively, efficiently and as expected. The purpose of this research is to determine the role and efforts made by nagari in implementing digital nagari, this is done to increase the capability of nagari apparatus in providing services to the community. This research uses a qualitative method where the results obtained are descriptive data written based on sources obtained from books, journals, articles and the Nagari website. From the research carried out, it was found that the results of the discussion were that the use of information and communication technology must also be followed by the nagari government because the nagari is the spearhead of services that directly relate to the community so that work becomes more effective, efficient and able to fulfill the principles of information disclosure that have been mandated by the Openness Law. Public Information Number 14 of 2008. Efforts that can be made by nagari are by creating an official nagari website and an online sipena application which is useful for providing information effectively and efficiently to the public.
The Influence Of Leaders’ Knowledge, Skil, And Ability On The Performance Of The Community Satisfaction Index Rahmad; Diga Putri Oktaviane; Wahib Assyahri; nasfi, nasfi
Adpebi International Journal of Multidisciplinary Sciences Vol. 3 No. 2 (2024)
Publisher : Asosiasi Dosen Peneliti Ilmu Ekonomi dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54099/aijms.v3i2.1062

Abstract

The object of this research is the Agam Regency Community Welfare Index (IKM), to examine the influence of Leadership Knowledge, Skill and Ability on Performance in Agam Regency SMEs. The aim of this research is to determine how this model can provide a more precise picture of the causal relationship between Leadership Knowledge, Skill, Ability and Performance. the research sample was 100 employees of IKM Agam Regency, taken from business units engaged in manufacturing such as the production of crafts, food, bags, shoes, crackers and garments. Research data analysis is a structural equation model with the SPSS application program to test the 4 (four) hypotheses that have been developed, the relationship that has been hypothesized is a causal relationship. The results of the proposed hypothesis are accepted, the significance value of the Knowledge variable (X1) is 0.031, the significance value of the Skill variable (X2) is 0.028 and the significance value of the Ability variable (X3) is 0.046, then it is proven that if the significance value (sig) or the probability value is smaller than the significance level used (= 0.05), it can be concluded that there is a significant influence of the Knowledge (X1), Skill (X2) and Ability (X3) variables on Performance in IKM Agam Regency.
Tinjauan Literatur: Implementasi Program Peremajaan Sawit Rakyat (PSR) di Indonesia Rizan Hasbullah; Wahib Assyahri; Diga Putri Oktaviane; Andy Riski Pratama
Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora Vol. 4 No. 3 (2025): JURRISH: Jurnal Riset Rumpun Ilmu Sosial, Politik dan Humaniora
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jurrish.v4i3.6111

Abstract

The People’s Palm Oil Replanting Program (PSR) is a national policy aimed at improving the productivity of smallholder plantations through the replanting of aging and unproductive oil palm trees. This study reviews the implementation of PSR in Indonesia by analyzing ten scholarly articles through a literature study approach. The findings indicate that program effectiveness is significantly influenced by technical support such as training, mentoring, the application of Good Agricultural Practices (GAP), and strategic partnerships for harvest absorption. However, implementation faces several challenges, including limited human resources, damaged equipment, inadequate funding, prolonged replanting periods, weak coordination among stakeholders, and lack of policy dissemination. Local institutions such as cooperatives (KUD) and farmer groups (Gapoktan) play crucial roles in ensuring program sustainability and inclusiveness by acting as managers and conflict mediators. Although farmers are generally ready and actively participate, regulatory constraints—particularly the requirement of financial guarantors—remain a barrier. The study recommends strengthening local institutional capacity, enhancing stakeholder synergy, and simplifying financial schemes as strategic steps to improve the long-term effectiveness of the PSR program.
Pelayanan dan Edukasi Kesehatan Masyarakat tentang Hipertensi di Lapangan Kantin Wirabraja Kota Bukittinggi Harmen, Elsa Luvia; Assyahri, Wahib; Zulfa, Zulfa; Yunanda, Gita
Suluah Bendang: Jurnal Ilmiah Pengabdian Kepada Masyarakat Vol 23, No 1 (2023): Suluah Bendang: Jurnal Ilmiah Pengabdian kepada Masyarakat
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/sb.04080

Abstract

Dari 12 jenis pelayanan dasar pada SPM tingkat kesehatan kabupaten/kota, hanya 24,75% pelayanan pemeriksaan dan pengobatan penderita hipertensi yang memenuhi target 100%. Angka prevalensi hipertensi di Sumatera Barat berdasarkan hasil pengukuran pada penduduk umur ≥18 tahun ke atas adalah 25,16%. Bukittinggi menempati urutan 4 tertinggi di Sumatera Barat setelah Kabupaten Solok, Kabupaten Tanah Datar, dan Kota Sawahlunto. Maka dari itu diperlukan pelayanan dan edukasi ke masyarakat pentingnya pemeriksaan rutin, pencegahan serta pengobatan hipertensi khususnya di kota Bukittinggi. Metode yang dilaksanakan oleh pengabdi adalah dengan melakukan pelayanan gratis dan penyuluhan hipertensi ke masyarakat di Lapangan Wirabraja kota Bukittinggi. Hasil yang didapatkan yaitu pelaksanaan pelayanan kesehatan berjalan dengan baik, dan masyarakat mulai memahami tentang penyakit hipertensi, apa faktor risiko dan gejalanya. Serta pengetahuan masyarakat untuk melakukan pola hidup sehat yaitu pembatasan konsumsi garam dan alkohol, peningkatan konsumsi sayuran dan buah, penurunan berat badan dan menjaga berat badan ideal, aktivitas fisik teratur, serta menghindari rokok.
Kualitas Pelayanan, Fasilitas, dan Budaya Kerja Berbasis Digital Governance dalam Meningkatkan Kebahagiaan Masyarakat di Disdukcapil Kota Pariaman Assyahri, Wahib; Bila, Aziza
Journal of Education on Social Science (JESS) Vol 8 No 1 (2024): APRIL 2024 EDITION
Publisher : Faculty of Social Science, Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jess.v8i1.547

Abstract

The Population and Civil Registration Office of Pariaman City has provided a type of online population document service called Dukcapil Digi Mobile Pariaman. However, this service is less utilized by the community due to the lack of socialization from the Disdukcapil of Pariaman City, and the community does not understand the process of using it, so they prefer manual services. There are also obstacles from the Disdukcapil of Pariaman City it self in improving service quality, namely the lack of facilities and infrastructure such as inadequate service places/rooms and the lack of competent human resources in their fields. This study uses quantitative methods with associative research types that aim to determine the effect of independent variables (service quality, facilities, and digital governance-based work culture) on the dependent variable (community happiness). The sample used in this study was 340 based on the Slovin Formula with a tolerance level of 5%. Sampling using the accidental sampling technique. The data collected from the research results were then processed and analyzed using the simple linear regression formula partially and multiple linear regression simultaneously. The results showed that there was a significant partial influence between service quality on community happiness by 55.5%, facilities on community happiness by 55.4%, and digital governance-based work culture on community happiness by 33.1%. And there is a simultaneous influence of the three independent variables on community happiness of 64.4%. The implications of this research as input and consideration for Disdukcapil Pariaman City in improving their services
The Improvement of Employee Performance by Public Service Management of Hospital in Bukittinggi City Bila, Aziza; Assyahri, Wahib; Oktaviane, Diga Putri
Journal of Education on Social Science (JESS) Vol 7 No 2 (2023): Civil Society Development in Globalization Era
Publisher : Faculty of Social Science, Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jess.v7i2.543

Abstract

Employee performance is a key factor in organisations and is still a serious concern today, as it is directly related to the success of the organisation. Employee performance must be responsible and professional, which is achieved by carrying out tasks seriously, providing services quickly, easily and cost-effectively and treating every customer fairly. One factor that is still little known but has a very strong influence on performance is Public Service Management (PSM). PSM is assumed to be a factor influencing performance because this theory states that employee behaviour is influenced by the socio-historical context, motivation and characteristics of the employees themselves and is not solely the result of job requirements. The behavioural factor of job satisfaction is assumed to be the bridge between PSM and employee performance. In general, this study aims to prove the existence of linkages between the dimensions described above. Specifically, this study determines the direct effect of PSM on employee performance and the indirect effect of the two dimensions through the behavioural dimensions of innovation and job satisfaction. This research was conducted using a quantitative approach for one year. The research data were collected through a questionnaire that had been validated and reliable beforehand. Data collection was carried out on research samples drawn by total sampling technique. The collected data will be analysed using SEM. The results of the study state that there is an indirect and indirect effect of PSM variables on performance
Evaluasi Kinerja Pelayanan Publik di Nagari Pakan Sinayan: Menyelaraskan Ekspektasi Masyarakat dan Realita Pelayanan Assyahri, Wahib; Latifah, Nurul
Nakhoda: Jurnal Ilmu Pemerintahan Vol 24 No 2 (2025)
Publisher : Laboratorium Jurusan Ilmu Pemerintahan FISIP Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35967/njip.v24i2.883

Abstract

This study aims to evaluate public service performance in Nagari Pakan Sinayan by aligning community expectations with service realities. This research employs a quantitative approach using a survey method involving 100 respondents selected through simple random sampling to ensure data representativeness. A structured questionnaire that had undergone validity and reliability testing was used as the primary data collection instrument. The collected data were analyzed using simple linear regression through SPSS to determine the extent to which service quality contributes to community satisfaction. The findings show that service quality has a positive and significant effect on community satisfaction, as indicated by an Adjusted R² value of 31.3% and a significance level of 0.000, which falls below the 0.05 threshold. These results indicate that improvements in responsiveness, reliability, and empathy are essential elements in strengthening public trust and satisfaction with government services. The study concludes that enhancing the competence of nagari government officials and standardizing service procedures are strategic steps needed to align public service performance with community expectations
Improving the Literacy of the Nagari Community on Public Administration in National and State Life in the West Sumatra Province. Assyahri, Wahib; Indry, Indry; Bila, Aziza; Oktaviane, Diga Putri
MARAWA: Jurnal Masyarakat Religius dan Berwawasan Vol 2 No 2 (2023): Masyarakat Religius dan Berwawasan
Publisher : Universitas Islam Negeri Mahmud Yunus Batusangkar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31958/mrw.v2i2.10924

Abstract

Administration is often only seen as a writing activity. Physically, administrative activities are dominated by writing activities, even though there are many theories that say administrative activities are more than that. Public administration seeks how the collective government administration process becomes a management government activity (planning, organizing, implementing, supervising development) with work mechanisms and human resource support and administrative support or governance. The implementation method that will be carried out in this community service is at the pre-implementation stage, namely the socialization of activities in the community and the implementation stage, namely the implementation of community empowerment program activities held on August 11, 2023 online through community service seminar web activities. The results of this service are increasing literacy and increasing the knowledge of the nagari community about public administration with a series of activities, namely counseling with the main objective of providing descriptions of the essence of public administration science, the development of public administration science, the challenges of public administration science and public administration strategies facing advances in information technology.
Analisis Kualitas Pelayanan Farmasi Rawat Jalan Terhadap Kepuasan Pasien RSI Ibnu Sina Simpang Empat Assyahri, Wahib; Hasbullah, Rizan; Putri Oktaviane, Diga; Vaguita, Mercya
Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP) Vol 7 No 4 (2025): Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP)
Publisher : Laboratorium Jurusan Ilmu Administrasi Negara Fakultas Ilmu Sosial Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jmiap.v7i4.1335

Abstract

This study examines the problems of pharmaceutical services at the Ibnu Sina Simpang Empat Hospital Pharmacy, focusing on analyzing service quality in relation to patient satisfaction. The main problems identified include long waiting times for medication (2-3 hours), unavailability of medication, and inadequate waiting facilities, which have an impact on patient dissatisfaction. The purpose of this study was to evaluate service quality based on the five dimensions of SERVQUAL (tangibility, reliability, responsiveness, assurance, and empathy) in explaining patient satisfaction. The research method used a descriptive quantitative approach with a questionnaire as the main instrument, involving 370 patient respondents using simple random sampling. Based on the results of the study on the quality of pharmaceutical services at the Ibnu Sina Simpang Empat Hospital Pharmacy, it can be explained that in general, the quality of service is considered very good with an average score of 4.26. The best service dimensions were empathy (score of 4.30) and reliability (score of 4.29), indicating that pharmacy staff demonstrated a friendly attitude, effective communication, and adequate technical competence. However, this study also revealed several critical issues that need attention, particularly regarding drug availability, which only scored 3.93, and service waiting time, which scored the lowest at 3.71 in terms of assurance. This study recommends improvements in drug stock management, adding staff during peak hours, and upgrading waiting room facilities to increase patient satisfaction. These findings provide practical contributions for hospitals in optimizing patient-centered pharmacy services.
Co-Authors Adil Mubarak Andy Riski Pratama Aziza Bila Diga Putri Oktaviane Diga Putri Oktaviane Dio Prasetyo Budi Febi Afni Milda Harmen, Elsa Luvia Hasbullah, Rizan Iis Elfa Syafmaini Indry Indry Indry, Indry M. Fachri Adnan Mardaus Mardaus Mercya Vaguita Mercya Vaguita Mutia, Nida Nasfi, Nasfi Nia Rahmadhani nurul latifah Oktaviane, Diga Putri Oktaviaroza Oktaviaroza Putri Oktaviane, Diga Rahmad Rahmi Suci Rizan Hasbullah Tifani Adnisa Geni Vaguita, Mercya Yulia Ningsih Yunanda, Gita Yustri Defni Zulfa Zulfa