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Hetharia, Charliany
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Agriculture, Biological Sciences & Forestry Biochemistry, Genetics & Molecular Biology Chemistry Computer Science & IT Economics, Econometrics & Finance Electrical & Electronics Engineering Engineering Library & Information Science Medicine & Pharmacology Social Sciences

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Optimization of Employee Task Assignments Using the Hungarian Method and POM-QM at Serupa Cafe Ninia Lina, Tirsa; Rumetna, Matheus Supriyanto; Karay, Jeni; Hetharia, Charliany; Tindage, Jalmijn
Jurnal Ilmiah Informatika dan Komputer Vol. 2 No. 2 (2025): Desember 2025
Publisher : CV.RIZANIA MEDIA PRATAMA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69533/1yvhdt46

Abstract

This study aims to optimize employee task assignments at Serupa Café, which faces issues of workload imbalance and inefficient task completion times. The research gap lies in the limited application of algorithm-based optimization methods within human resource management in the food and beverage service sector. To address this, the study applies the Hungarian Method, an algorithmic approach with a time complexity of O(n³), to determine the most efficient pairing between employees and tasks. The computation and validation processes were carried out using the POM-QM for Windows software as a quantitative analysis tool. The results indicate that the optimal assignment configuration achieved a total completion time of 85 minutes, with complete consistency between manual and software-generated results. System testing demonstrated high computational efficiency and no logical errors during data processing. Therefore, this study concludes that integrating the Hungarian Method with POM-QM significantly enhances operational performance and contributes to the application of informatics techniques for optimizing human resource management within the service industry.
Co-Authors Abadi, Agung Setia Agustinus Budi Santoso Amri, Irman Badaruddin, M. Iksan Ernawati Ernawati Ferdinandus, Wiesje Handu, Herman Karay, Jeni Komansilan, Reinhard Latifah Latifah Liklikwatil, Chesye Lina, Tirsa Nina Loppies, Yerrynaldo Lulu Jola Uktolseja Manobi, Gideon Manurung, Melani Matheus Supriyanto Rumetna Melda Agnes Manuhutu Mustamir Kamaruddin Nur Sigit, Ryandy Prilia Desilva, Putri Puspitasari, Asthervina Widyastami Rafael, Rafael Rieuwpassa, Habel S.J. Ruzuqi, Rezza Saflesa, Susance Sukmawati Sukmawati Tabalessy, Roger R. Tindage, Jalmijn Tindage, Jalminj Tirsa Ninia Lina Widya, Putu Anggreyani