Article Per Year (5 Year)
p-Index From 2021 - 2026
3.002
P-Index
This Author published in this journals
All Journal Syntax Literate: Jurnal Ilmiah Indonesia Journal of Economic, Bussines and Accounting (COSTING) Community Development Journal: Jurnal Pengabdian Masyarakat Jurnal Darma Agung Jurnal Kritis (Kebijakan, Riset dan Inovasi) ProBisnis : Jurnal Manajemen Indonesian Journal of Business Analytics (IJBA) Journal of Financial and Tax JEBIMAN: Jurnal Ekonomi, Bisnis, Manajemen dan Akuntansi HUMANITIS : Jurnal Humaniora, Sosial dan Bisnis ABDI DAYA: Jurnal Pengabdian dan Pemberdayaan Masyarakat Jurnal Ekonomi dan Bisnis Kajian Akuntansi
Stepanus Sandy
SEKOLAH TINGGI ILMU EKONOMI JAMBATAN BULAN
Religion Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Public Health Social Sciences Other

Published : 24 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 24 Documents
Search

 1   2   3 
Analysis of Transportation Department Supervision in Roadworthy Tests of Bus Vehicles in Mimika Regency Piagi, Merlin; Raharusun o, Dionesia; Mote, Maria Fatima; Tabuni, Desi; Sandy, Stepanus
ProBisnis : Jurnal Manajemen Vol. 15 No. 3 (2024): May-June: Management Science
Publisher : Lembaga Riset, Publikasi dan Konsultasi JONHARIONO

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This research aims to find out how supervision is carried out byFacilities and Infrastructure Engineering and StandardizationvehicleBUS, Transportation Departmentin carrying out roadworthiness tests of BUS vehicles. This research uses qualitative descriptive data analysis techniques, and data collection techniques, interviews and observations according to the results obtained in the field. This research uses 4 public service management indicators proposed by Robert J Mocler and DR Gilbert Jr, namely standards, measurement, comparison, action. The problems faced regarding the roadworthiness test of BUS vehicles are, Standard Operating Procedures (SOP) which are not well socialized, inadequate network requirements and a lack of human resources regarding transportation testing. In this case, the inhibiting factor for the problem that occurs is the lack of socialization, budget and network requirements for periodic roadworthiness tests at the Transportation Service so that public awareness of carrying out regular tests is very low. From the research results, it can be concluded that the implementation of the roadworthiness test for BUS vehicles has gone well but is still not fully optimal, so regular monitoring needs to be carried out.
ANALISIS PENGARUH KUALITAS LAYANAN TERHADAP LOYALITAS MELALUI KEPUASAN PELANGGAN PADA PERUSAHAAN J&T EXPRESS DI KOTA TIMIKA Fitalis Tappi; Stepanus Sandy
HUMANITIS: Jurnal Homaniora, Sosial dan Bisnis Vol. 2 No. 9 (2024): September
Publisher : ADISAM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to determine the effect of service quality on loyalty through customer satisfaction at the J&T Express company in Timika City. The research method used in this study is by using the associative method, and the data collection technique used is a questionnaire. The researcher used path analysis to analyze the effect of service quality on loyalty through customer satisfaction at the J&T Express company in Timika City. The results of the study showed that Tangibility, reliability, assurance had an effect on customer satisfaction. While Responsiveness and empathy did not affect customer satisfaction. Tangibility, reliability, assurance had an effect on customer loyalty. While Responsiveness and empathy had no effect on customer loyalty. There was no effect of customer satisfaction on loyalty. Tangibility, responsiveness, and empathy had no effect on loyalty through customer satisfaction. While Reliability and assurance had an effect on loyalty through customer satisfaction.
ANALISIS PENGARUH KUALITAS PELAYANAN, KUALITAS PRODUK, HARGA DAN LOKASI MELALUI KEPUASAN PELANGGAN TERHADAP LOYALITAS PELANGGAN CV. WANIA JAYA Novita Ria Sundari; Yusril Kurniawan; Stepanus Sandy
Jurnal Ekonomi dan Bisnis Vol. 2 No. 11 (2024): November
Publisher : ADISAM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to determine the effect of service quality, product quality, price and location through customer satisfaction on customer loyalty. The data collected in the study are qualitative data and quantitative data sourced from the workshop entrepreneur CV. Wania Jaya. This type of research is quantitative with a sample size of 60 and the method used to analyze is SEM with the Smart-PLS Version 4.0 analysis tool. The results of the analysis show that service quality does not affect customer satisfaction, product quality does not affect customer satisfaction, price does not affect customer satisfaction, location has a significant effect on customer satisfaction, service quality does not affect customer loyalty, product quality has a significant effect on customer loyalty, price does not affect customer loyalty, location does not affect customer loyalty, customer satisfaction does not affect customer loyalty, service quality does not affect customer loyalty through customer satisfaction, product quality does not affect customer loyalty through customer satisfaction, price does not affect customer loyalty through satisfaction, and location does not affect customer loyalty through customer satisfaction.
Dependence on Central Transfer Funds in Alleviating Poverty in Districts/Cities Papua Province Nusa, Yahya; Sanusi, Anwar; Supanto, Fajar; Pabendon, Tharsisius; Sandy, Stepanus
Indonesian Journal of Business Analytics Vol. 4 No. 1 (2024): February 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/ijba.v4i1.8268

Abstract

The purpose of this study is to analyze whether poverty alleviation in the Districts/Cities of Papua province can be influenced by Regional Original Income or still depends on central transfer funds. The research method is panel data analysis with Fixed Effect Model (FEM) approach using EViews12. The results showed that Regional Original Income did not have a significant effect on poverty in the Districts/Cities of Papua Province, while the Balancing Fund and Special Autonomy Fund had a significant effect on poverty in the Districts/Cities of Papua Province. This shows that in alleviating poverty in the Districts/Cities of Papua province still depends on central transfer funds, namely the balance fund and special autonomy funds.
Co-Authors Abigael Kiding Allo Abu Bakar Arifin Arifin Arsyam, Muhammad Aryati Arfah Asmaul Husna Baharuddin Semmaila Baso Amang Citra Arta, Deddy Novie desi kristanti, desi Dinda Irfandi Fajar Supanto Fitalis Tappi Gabriella Gabriella Hakim, Mohamad Zulman Ibnu Hajar Jamal, Herman Judijanto, Loso Juwita Atma Nadia Karno Karyono Karyono Lora Monica BR Ginting M Ludia Panggalo Manda, Darmawati Mirna . Mote, Maria Fatima Muh. Abduh Anwar Muh. Sabir Neng Silly Mulyadi Nifanngeljau, Johanis Novita Ria Sundari Pabendon, Tharsisius Piagi, Merlin Prediman Paelongan Raharusun o, Dionesia Reni Junia Akmone Riana Riana Rulan L Manduapessy Rulan L. Manduapessy Sabir, Muh sanusi, Anwar Siti Kholifa Hadiono Tabuni, Desi Taime, Habel Tharsisius Pabendon Tuti Fitriani Urbanus Fangohoi Vivilian Bahir Winda Oratmangun Yanti, Desi Rahmi Yusril Kurniawan