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Journal : Journal of Engineering, Technology and Computing (JETCom)

Consumer Complaint Application Design at PT. Tritunggal Makmur Indonesia Muhammad Rizal; Sharyanto; Bernadus Gunawan Sudarsono
Journal of Engineering, Technology and Computing (JETCom) Vol. 1 No. 2 (2022): Journal JETCom : July 2022
Publisher : Yayasan Bina Internusa Mabarindo

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Abstract

PT. Tritunggal Makmur Indonesia (Fujishopid) is a retail or retail company that concentrates or focuses on a category of electronic products such as cameras or other camera devices. Of course PT. Tritunggal Makmur Indonesia prioritizes customer trust and satisfaction, to provide customer needs. At this time PT. Tritunggal Makmur Indonesia only uses customer complaints services in the form of notification reports via short messages or by telephone. The purpose of this research is to design an information system for the design and manufacture of a consumer complaint information system. The methods used are interview methods, observation methods and literature study methods. Design and manufacture of consumer complaints information system at PT. Web-based Tritunggal Makmur Indonesia uses a system modeling with the Unified Modeling Language (UML) method using the Personal Home Page (PHP) programming language and My Structured Query Language (MySQL) as the database. The consumer complaint information system can be one solution to increase consumer confidence, and simplify the complaint or complaint process to make it easier, faster and timely. And also can help increase profits at PT. The Prosperous Trinity of Indonesia.
Design and Build of Supply Chain Management System Applications at PT. Gmindo Tape Industri Sharyanto; Rio Budi Firmansyah; Bernadus Gunawan Sudarsono
Journal of Engineering, Technology and Computing (JETCom) Vol. 1 No. 2 (2022): Journal JETCom : July 2022
Publisher : Yayasan Bina Internusa Mabarindo

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Abstract

PT. GMINDO TAPE INDUSTRI a company that provides self adhesive tape manufacturer which is commonly called duct tape or adhesive tape for all kinds packing needs, from clear and brown OPP Tape, self adhesive tape, to OPP Printing. And we also have other types of OPP Tape such as Masking Tape, Double Side Tissue Tape, Double Side Foam Tape, and also Cloth Tape. Supply chain management at PT. Gmindo Tape Industry has been going well enough to process the product to hand consumers, but in data management there are still many shortcomings so that in reporting sometimes there is data that is not appropriate and human errors often occur in the process data management. Supply chain management must run well for smooth flow the goods went well as well as in data management. From the existing problems, a supply information system was designed and built chain management that is expected to handle these problems. In define requirements and analyze system development by collecting method data by means of observation, interviews and literature review from various sources information. For the method of analysis and design using Unfield Modeling Languages ​​(UML).
Design and Build System for Web Employee Performance Assessment at PT. Bahtera Noah Indonesia Ishak Alexander; Sharyanto; Bernadus Gunawan Sudarsono
Journal of Engineering, Technology and Computing (JETCom) Vol. 1 No. 2 (2022): Journal JETCom : July 2022
Publisher : Yayasan Bina Internusa Mabarindo

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Abstract

PT.Bahtera Noah Indonesia, which is desired by the company for workers, has a quality standard to measure work success. However, because the company is newly established and does not yet have an employee performance appraisal system, a web-based employee performance appraisal information system is needed. The stages of system development in making this information system use the Prototyping model method which consists of the planning stage, the analysis stage, the design stage, and the implementation stage. Using the PHP programming language in making and MySQL Server as the database. The result of the research is that the system that was running previously did not have storage in the form of a database, so that the data storage process became more difficult to search, so it was proposed to improve the current employee performance appraisal system. With the performance appraisal system at PT. Bahtera Noah Indonesia makes employee performance appraisals computerized.
Design and Build an Information System for Credit Card and Unsecured Cards for Clients at Law Office Artha Tama Puja Lestari; Sharyanto; Bernadus Gunawan Sudarsono
Journal of Engineering, Technology and Computing (JETCom) Vol. 1 No. 3 (2022): JETCom : November 2022
Publisher : Yayasan Bina Internusa Mabarindo

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Abstract

Law Office Artha Tama is a law office company that is engaged in civil matters, especially negotiating services for discounts on repayment and rescheduling to various banks. Law Office Artha Tama is supported by partner lawyers and legal consultants who are able to work together professionally as a provider of legal services to parties who need them. Artha Tama's Law Office has been in existence for 5 years and its legality has been registered with the Ministry of Law and Human Rights of the Republic of Indonesia (Kemenkumham) since November 14, 2019. Likewise, when the settlement activity was carried out, it had not been stored properly because there was no direct activity record. connected with clients from the settlement department, this results in the absence of a complete report at the time of monitoring or evaluation of repayment. From the description of the problems that occurred, it designed and built a Web-based Client Credit Card and KTA Payment Information System at the Artha Tama Law Office which is expected to solve the existing problems. For the method of analysis and design, they used Unified Modeling Language (UML). The Web-Based Client Credit Card and KTA Repayment Information System at the Artha Tama Law Office uses the PHP and MySQL programming languages as the database. The method used in designing this information system is the System Development Life Cycle (DDLC) method.
Design and Build a Spare Parts Management System in the Instrumentation and Climatology Equipment Engineering Sub-Sector Sefnath Erens Korwa; Sri Poedji Lestari; Bernadus Gunawan Sudarsono
Journal of Engineering, Technology and Computing (JETCom) Vol. 1 No. 3 (2022): JETCom : November 2022
Publisher : Yayasan Bina Internusa Mabarindo

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Abstract

The BMKG's Instrumentation and Climatology Equipment Engineering Sub Division has one of the tasks of preparing and providing spare parts for climatological equipment. The management of these spare parts is to meet the demand for replacement of climatological equipment spare parts in all regional task-implementing units including the AWS, AAWS and ARG spare parts. In managing spare parts for climatological equipment, there are several obstacles, including the absence of a system that helps in the spare parts management process . Errors in managing spare parts data often occur . The number of spare parts is increasing but the number of staff is limited, making handover minutes is still slow. and not yet computerized properly. There is no database system that can assist staff in managing, monitoring and making reports on the handover of climatology equipment . The purpose of this research is to design and create an information system for managing spare parts in the Instrumentation and Climatology Equipment Engineering Sub-Sector. From the analysis of the current system, there are four processes: incoming spare parts, demand for spare parts and outgoing spare parts and updating of spare parts stock. In the business process, the proposed input data is replaced with an incoming spare parts for, a spare parts request form, an outgoing spare parts form, but the spare parts stock update is omitted because the data has been updated automatically. The results of this study are to create an application of spare parts management information systems in the Instrumentation and Climatology Equipment Engineering Sub-Sector using the PHP programming language and stored in the mysql database so that it can produce real-time spare parts management, can monitor the availability of spare parts, present statistical data spare parts, and can produce minutes of the handover of climatological equipment spare parts.
Design and Build Housekeeping System PT. Support Sentra Service Siti Soleka; Sharyanto; Bernadus Gunawan Sudarsono
Journal of Engineering, Technology and Computing (JETCom) Vol. 1 No. 3 (2022): JETCom : November 2022
Publisher : Yayasan Bina Internusa Mabarindo

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Abstract

PT. Sentra Support Service is a company engaged in cleaning services and gardening services for office buildings, factories and malls. Of course, PT. The Support Service Center also provides trained workforce supported by quality equipment and equipment for positions such as administrative staff, production operators, security, tellers and other trained personnel according to the needs of service users. The problem that occurs in this case when the cleaner makes daily activity reports is still done manually, namely by writing activity reports that have been done in a notebook or paper. At this time, the workforce at PT. Sentra Support Service still uses logbooks or notebooks in writing daily activity reports. This is not very effective because the cleaners have to take turns writing their reports in one book and it is very impractical because the reports that are written have to wait in a queue, which takes time. For the method of analysis and design, they used Unified Modeling Language (UML). Housekeeping Information System at PT. The Web-Based Support Service Center uses the PHP and MySQL programming languages as its database. With this housekeeping information system, it can help companies with cleaning services.
Rancang Bangun Sistem Informasi E-Commerce Berbasis Web Studi Kasus PT. Delambrands Kharisma Busana Priambodo, Priambodo; Sharyanto, Sharyanto; Sudarsono, Bernadus Gunawan
Journal of Engineering, Technology and Computing (JETCom) Vol. 3 No. 2 (2024): JETCom (July 2024)
Publisher : Yayasan Bina Internusa Mabarindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63893/jetcom.v3i2.235

Abstract

PT. Delamibrands Kharisma Busana is a retail company specializing in the sale of fashion products, such as clothing and accessories. The company emphasizes the importance of customer trust and satisfaction to meet their needs and enhance the company's economic performance. Currently, PT. Delamibrands Kharisma Busana employs traditional sales methods, requiring customers to visit physical stores in malls to shop. This can lead to uncertainty regarding product availability, potentially diminishing customer loyalty. Additionally, the company faces challenges in expanding its product marketing reach to various regions, both within and outside the city. Therefore, an e-commerce information system has been developed to address these issues. This information system uses the PHP programming language, MySQL database, UML modeling, and the Waterfall method as the SDLC methodology.
Rancang Bangun Sistem Informasi Pengajuan Asuransi Di PT. Unity Corporation Berbasis Web Indra, Indra; Sudarsono, Bernadus Gunawan; Bani, Alexius Ulan
Journal of Engineering, Technology and Computing (JETCom) Vol. 3 No. 3 (2024): JETCom (November 2024)
Publisher : Yayasan Bina Internusa Mabarindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63893/jetcom.v3i3.247

Abstract

PT Unity Corporation, operating in the fields of health insurance, life insurance, education insurance, and other types of insurance in South Jakarta, faces issues with insurance registration that still relies on paper forms. These paper forms are susceptible to damage such as tearing or wetting during transport from the applicant's home to the company's office, as well as the risk of loss by agents. This research aims to design and develop a web-based insurance application system to address these issues. The development method used is Waterfall, with MySQL for data management, and testing is conducted using the Black Box method to ensure system functionality. The outcome of this research is a user interface (UI) and application prototype that has been tested and shows favorable results. It is expected that this system will enhance the efficiency of the insurance registration process, reduce the risk of loss or damage to documents, and provide significant benefits to both the company and its customers.
Design and Develop a Web-Based Social Assistance Recipient Information System At The Ministry Of Social Affairs Of The Republic Of Indonesia Nirmalawati , Zara; Sudarsono, Bernadus Gunawan; Sharyanto, Sharyanto
Journal of Engineering, Technology and Computing (JETCom) Vol. 3 No. 3 (2024): JETCom (November 2024)
Publisher : Yayasan Bina Internusa Mabarindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63893/jetcom.v3i3.260

Abstract

The Ministry of Social Affairs of the Republic of Indonesia is responsible for implementing and overseeing domestic affairs within the government to assist the President in governing the country in the social sector and is accountable for the distribution of social assistance in Indonesia. The process of data collection, identification, monitoring, as well as limitations in accessibility and information is so challenging that it causes many citizens to be unaware of information regarding social assistance. The data collection methods used in this research are Observation Method, Interview Method, and Literature Study Method. This research also includes system modeling using the UML (Unified Modeling Language) method as well as PHP (Hypertext Preprocessor) as the programming language and MySQL as the Database used for the development of the "Web-Based Social Assistance Recipient Information System At The Ministry Of Social Affairs Of The Republic Of Indonesia" at the Ministry of Social Affairs of the Republic of Indonesia..
Design and Develop a Web-Based Criminal Information System for the Criminal Investigation Unit at Police Sub-District XYZ Hermawan, Diki; Sudarsono, Bernadus Gunawan; Sharyanto, Sharyanto
Journal of Engineering, Technology and Computing (JETCom) Vol. 3 No. 3 (2024): JETCom (November 2024)
Publisher : Yayasan Bina Internusa Mabarindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63893/jetcom.v3i3.263

Abstract

The current advancement of information technology significantly supports the optimization of law enforcement performance. The aim of this research is to design and develop a web-based criminal information system for the Criminal Investigation Unit (Reskrim) at the XYZ Metropolitan Police Station. This system is intended to facilitate the management of criminal case data, from reporting and recording to monitoring the progress of cases in a more effective and efficient manner. The system design is carried out using the Unified Modeling Language (UML) method to model the system's requirements and interactions, including Use Case diagrams, Activity Diagrams, and class diagrams. The implementation of this web-based system enables authorized users to access real-time data and provides integrated reporting features to support the investigation process. With the existence of this system, it is expected that the performance of the XYZ Metropolitan Police Station's Criminal Investigation Unit can be more optimal in carrying out law enforcement duties.
Co-Authors Abdul Karim Abimanyu, Chaidar Ahmad Ismail Shaleh Alexius Ulan Bani Alfarizi, Alfarizi Alfiansyah Bahri Alijoyo, Franciskus Antonius Alvin Saputra Tandiono Asrul Sani Azhari, Ozmar Charolina, Yanthi Christian Wijaya Damayanto, Antonio David Nicolas Saing Dedi Sutrisno Diaz Eka Fachriza Diki Hermawan, Diki Dwi Yuniarto Edy Winarno Efori Buulolo Eka Pratama Atmaja Fani Eli Zebua Fauziyah Febrian Saputra Febriansyah, Aldi Felicia, Jennifer Ferdyansyah, Ferdyansyah Ferik Utomo Francka Sakti Lee Guna, Dozen Putra Helmy Daimon Matulessy Herdiani, Febri Dolis Hifzillah Hifzillah Honni Honni, Honni Husna Amin Ibnu Bagus Wahyu Prakoso Imam Hanafi Indra Indra Ishak Alexander Iskandar Zulkarnain Jaelani , Abdul Johan Ferdiyansyah Johanes Fernandes Andry Jonathan Roland Hamonangan Siagian Joseph Jourdy Lestari, Sri Poedji Lutfi Rizki Irmansyah Moshe Daud Priesyamin Muhamad Firmansyah Muhammad Dira Amirullah Muhammad Lutfi Muhammad Rizal Nirmalawati , Zara Pambagyo, Agustinus Galih Priambodo, Priambodo Puja Lestari Putri, Farazayu Nanda Raditya Galih Whendasmoro Rahma Saputra Ramos, Samuel Ricky Irawan Ridwan Chijaya Rio Budi Firmansyah Robi Wahyu Ilahi Samuel Ramos Samuel Wijito Ayos De Ro Sefnath Erens Korwa Sharyanto Sharyanto Sharyanto, Sharyanto Siti Soleka Sri Poedji Lestari Sri Poedji Lestari Sri Poedji Lestari Suhada, Karya Susanto, Ferdy Valentine, Hany Maria Wahyu Alfarisi Wardan, Muhammad Rafid Whendasmoro, Raditya Galih Yanthi Carolina Yustrianda, Nugraha Dwi Yusuf Ardabili