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All Journal J@TI (TEKNIK INDUSTRI) Jurnal Optimasi Sistem Industri Industria: Jurnal Teknologi dan Manajemen Agroindustri PROZIMA (Productivity, Optimization and Manufacturing System Engineering) Tibuana : Journal of Applied Industrial Engineering JPP IPTEK (Jurnal Pengabdian dan Penerapan IPTEK) Journal of Applied Engineering and Technological Science (JAETS) Peka: Jurnal Pengabdian Kepada Masyarakat Jurnal Abdimas Musi Charitas JAPI: Jurnal Akses Pengabdian Indonesia Jurnal Pengabdian Masyarakat dan Inovasi Teknologi Jurnal Sains dan Aplikasi Keilmuan Teknik Industri Jurnal Pengabdian Masyarakat dan aplikasi Teknologi Jurnal Mitra Teknik Industri Widya Teknik
Dian Trihastuti
Universitas Katolik Widya Mandala Surabaya
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Journal : Jurnal Mitra Teknik Industri

 1 
PENERAPAN METODE FUZZY DALAM PENENTUAN PRIORITAS PENGURANGAN PEMBOROSAN (WASTE) DENGAN PENDEKATAN LEAN DI UNIT RAWAT JALAN SUATU RUMAH SAKIT Rumayar, Christania Putri; Mulyana, Ig. Jaka; Trihastuti, Dian; Kosasih, Wilson
Jurnal Mitra Teknik Industri Vol. 4 No. 1 (2025): Jurnal Mitra Teknik Industri
Publisher : Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/jmti.v4i1.34401

Abstract

Hospitals are health facilities that provide medical services and care for patients. Every hospital is always required to maintain and quality of service in order to achieve customer satisfaction and improve efficiency. Lean Management can be used as an approach to improve service quality and efficiency. The first step of improvement is to identify waste in the hospital. This article aims to discuss identification of waste in the outpatient unit of a hospital. Furthermore, determine the priority of waste that must be reduced (eliminated). The methods used are observation, interview and fuzzy. The results showed that the waste that is prioritized to be reduced (eliminated) are patients waiting for the next process (W2), the process of supplying repetitive drugs (OVP2), and patients waiting for registration (W1). The results of this study can be used by hospital management as a reference for making improvements, both in the outpatient unit and other service units.
Co-Authors Aldri Frinaldi Angelia, Yunia Vera Clora Widya Brilliana Dian Retno Sari Dewi Dwi Agustin Nuriani Sirodj Evi Yuliawati Evi Yuliawati Godelva, Ivena Gunadhi, Albert Hadi Santosa Hadi Santoso Herwinarso . Ig. Jaka Ig. Jaka Mulyana Ivan Gunawan Ivan Gunawan Jaka Mulyana, Ignasius Julius Mulyono Khangara, Stephanie Gracia Lestariningsih, Diana Lusia Permata Sari Hartanti Martinus Edy Sianto Muchammad Aldiansyah Nicole Levina Celestina Nur Rahmawati Nur Rahmawati Permata Sari Hartanti, Lusia Rumayar, Christania Putri Salsavira, Nardha Livia Sianto, Martinus Edy Wardani, Tania Eka Wilson Kosasih Yehezkiel Prakoso Putra Yunen Yuliati - Yunia Vera Angelia